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DON'T EVER GO HERE! I just wanted to bring awarene...

DON'T EVER GO HERE! I just wanted to bring awareness to an issue involving dangerous sales tactics of a dealership in Quakertown, Ciocca Hyundai. Myself, my husband and our 4 year old and 8 year old visited this dealership on Monday looking to trade in my 2017 Subaru Forester. The dealership looked at my Subaru to get the trade in value and then came back inside and said that the hood wouldn't close. Now my car is only 3 years old and the hood has been opened less than 10 times total so this was a complete surprise. My husband has worked in the auto industry for several years but he is not a mechanic. He has seen sales tactics where the dealership will somehow disable your car (such as deflate a tire) to get the customer to stay longer in hopes to close a deal. This was what was done to my hood. They unhooked the cable that the hood latches to. One employee put a bungee cord to tie the hood down good enough to get us home and luckily it worked. My husband took the car to his job and had his mechanics look at it and the mechanic fixed it in less than a minute. He also confirmed that this was a sales tactic. Not only did the dealership put my life and my husband's life in danger, they put my kids' lives in danger. We drove from Nazareth (where we live) to Quakertown so it was a significant drive, not just down the street. The dealership had a mechanic come out and "look" at the hood and he said he couldn't figure out what was wrong with the car. This was obviously part of the act. I contacted the sales manager, Edwin Salazar, and the sales person we dealt with, John Hagar and told them I knew about their trick and I never heard back from them. I just want people to be aware of this behavior and disgusting sales tactic and to not go to Ciocca dealerships! I don't want to see anyone get hurt because these people want to sell a Hyundai and make $200 commission!

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