Visited January 2019

Visited January 2019
Not happy we went out of our way to look at a used vehicle here only to discover it had physical damage. Not only was this not advertised/nor shown in picture online but the salesperson never mentioned it either. It was only when we were alone with the vehicle looking it over after the test drive that we noticed the loose front fender with a large crack. When we brought it to the salesperson's attention he just made light of it and said we could probably just glue it... obviously they had no intention of
repairing it themselves before the sale. We also were told another vehicle that we mentioned on the phone when we called was at their sister dealership down the road and could be shown by them but when we got there they tried to say the vehicle wasn't available...turned out it was but they couldn't show it or get credit for the sale obviously, so they lied. Omissions & Lies... definitely not things that make one feel comfortable when trying to make a purchase.
We did write a letter to the dealership manager expressing our disappointment but we never even got the courtesy of a reply, and for that reason we probably won't be purchasing any vehicles from a Ciocca dealership, used or new.