Dana Morales Review of Ciocca Hyundai
If I could give no stars I would have, yelp will n...
If I could give no stars I would have, yelp will not allow for no stars. Buyer beware this dealership will charge you more money if you are paying with cash or if you come in with your own finance. The used sales Manager Kyle Fidler at the Quakertown location told me to my face not only was the price listed on a car a final price and not negotiable he even told me that he would need to increase the sticker price another $500 because I was paying cash. The $500 was to compensate them for not making any profited on financing.
The used vehicle I was looking at had been on their lot for 90 days when I used that as a bargaining chip Kyle's response was we can just take the car to auction. Kyle thought it would be better for the Ciocca to sell the vehicle in auction then make a new customer. I know the cost for an absolute sale or a protected price in auction are not that high, yet the sales manager Fidler thought it he would rather sell the vehicle that way instead of making a new customer. When I showed him comparable vehicles (Year, Make Model, Miles) going for a lower price his response was to go to those dealerships something must be wrong with those cars.
This sales manager thought he could take average of a woman. He must have thought she's a woman what does she know about buying a car. I'm no expert just an average woman who knows how to research, knows not to pay sticker price and especially knows when to walk away from shady sales people. This was my 1st experience with any of the Ciocca dealerships will be my last and I will never recommend them to anyone. There are plenty of other dealership who will negotiate and worth the drive

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