Park West Gallery

4.1 · 1357 reviews
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Dennis Lawson Sr
Reviews 1
2020-09-28 22:11

We have not received any of our pieces yet but are...

We have not received any of our pieces yet but are excited for them to arrive. Our experience on Princess with the staff of the gallery was extremely pleasant, the staff are very knowledgeable about the artwork and artist. The staff enjoyed sharing their knowledge with us and were very helpful in he...

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Gene Jones
Reviews 1
2020-09-28 18:30

The Client Services Representative, Kerri Connelly...

The Client Services Representative, Kerri Connelly, was most helpful in communicating with me about my art purchase and delivery. She was extremely professional and reassured me that all was well with my purchase. It arrived today perfectly packed for shipping, and was in superior museum quality con...

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K H
Reviews 1
2020-09-28 15:12

The knowledge of the art gallery staff was impress...

The knowledge of the art gallery staff was impressive! The art auctions themselves were entertaining and, of course, the art was breathtaking. The only reason I didn't give five stars was because of the art staff sent out $50 credits to be used on anything, but when it came time to use it on my pu...

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Donna Elliott
Reviews 1
2020-09-28 12:44

This was my first cruise and my first experience w...

This was my first cruise and my first experience with an Art auction. It was wonderful!!!! Vera,Derrick and D walked me through the whole process. They were patient, kind, understanding, and very professional!! They knew the art and artist! I never knew how to appreciate it. All 3 helped to show me...

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Brenda Stephens
Reviews 1
2020-09-28 09:14

This is the first time I purchased art on a cruise...

This is the first time I purchased art on a cruise line. I am very please with the painting I purchased and love how it looks in my home. I am disappointed in the service and empty promises I was given after the purchase. I decided to carry my piece off of the ship for a discounted price, rather ...

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Randy Mitchell
Reviews 1
2020-09-28 07:40

My wife and I just purchased an art collection on ...

My wife and I just purchased an art collection on our cruise aboard Carnival Vista (Sep 7-14) and we re excited about the investment in our grandchildren s future. It took 2 hours to complete the transaction and we noticed later there was a piece left off the invoice. We purchased a lot that was sup...

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Mary Mietus
Reviews 1
2020-09-27 16:33

We were on a 21 day cruise. I purchased art 2 week...

We were on a 21 day cruise. I purchased art 2 weeks in a row. I had purchased by the sane artist both times jn a grouping. I was assured by the salesman that there were not any duplicates. I called 3 days after we returned home and I had checked my receipts. I had found there were duplicates. I was ...

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Derek Mangan
Reviews 1
2020-09-27 01:04

i have been having a problem for the last few mont...

i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as this may not be what you bought...

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chrystyna rakoczy
Reviews 1
2020-09-27 00:16

I have had nothing but fabulous experiences with P...

I have had nothing but fabulous experiences with Park West on 2 Royal Caribbean cruises and at an invited auction. All of my art work arrived as promised and on time. All of the personnel have been courteous, knowledgeable, and helpful in decision making . I have no regrets and only wish for more w...

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Mack Henley
Reviews 1
2020-09-26 05:24

Very knowledgeable staff on the cruise. The semina...

Very knowledgeable staff on the cruise. The seminars were very educational and the auctions were fun. The shipping of purchases was quick and the matting and framing was perfect. I look forward to attending future art activities sponsored by Park West.

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Mike Johnson
Reviews 1
2020-09-25 22:42

First time invite to a Park West event when we're ...

First time invite to a Park West event when we're not on a cruise. First class treatment from everyone at the event. We were introduced to many new artists as well as guest appearances from Romero Britto and more! Great opportunity to expand your art knowledge and more.

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Judy Johnson
Reviews 1
2020-09-25 21:53

Always such gracious hosts at ALL events. Always ...

Always such gracious hosts at ALL events. Always makes sure everything in every order is PERFECT! No questions asked, couldn't ask for more. We love the art, have had opportunities to meet the artists and the auctioneers (especially Jordan) are absolutely amazing. Don't miss out, Park West made...

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B Shane Bowling
Reviews 1
2020-09-24 19:11

Well we don't know art, aren't really collectors, ...

Well we don't know art, aren't really collectors, but we know what we like, and have some pieces we've picked up while vacationing/cruising and displayed or hung around the house. We like a bargain and if we can get something cheap that we like, we get it. The people are nice, helpful, knowledgeable...

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David Winslow
Reviews 1
2020-09-24 17:28

Our Auction experiences on Island Princess from 9t...

Our Auction experiences on Island Princess from 9th April to 1st May 2019, were the very best we've ever had the pleasure of attending. They were fun and informative and as a result we purchased multiple pieces. The Art Auctioneer Donald and his staff were stellar and it was their enthusiasm, know...

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Max Rodio
Reviews 1
2020-09-24 09:54

My partner and I recently added to our collection ...

My partner and I recently added to our collection while aboard the Regal Princess. The Park West Gallery team was beyond helpful, and very generous during our time on the ship. We d like to give a special thank you to Roxanne for putting together an amazing deal for us!

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Bill Tamashunas
Reviews 1
2020-09-23 23:42

A pleasantly enjoyable experience with Park West w...

A pleasantly enjoyable experience with Park West while on the Royal Caribbean "Anthem of the Seas" cruise ship. The gallery was quite exquisite, and the art auction where we purchased our new piece of art was exciting and memorable. The staff were very helpful and kind, our painting arrived after on...

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Todd Goins
Reviews 1
2020-09-23 17:09

This is I believe the 3rd or 4th time purchasing f...

This is I believe the 3rd or 4th time purchasing from Park West Gallery aboard the cruise ships. I've been able to purchase some wonderful pieces that are one of a kinds, sets, etc. The personnel working the Art Gallery department and for Park West have always been top notch. I look forward to re...

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Jared Carlson
Reviews 1
2020-09-23 07:26

I bought 2 Thomas Kinkade canvas s on last cruise ...

I bought 2 Thomas Kinkade canvas s on last cruise 5/25/2018 and when I got off the cruise called the company to verify my order and was told I was getting a cheaper version than told on cruise and not the size I was promised! I was told I was getting the last 28x42 canvas s. To find out he ordered...

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Beverly Morgan
Reviews 1
2020-09-22 22:13

Just returned from my cruise on Holland America 5/...

Just returned from my cruise on Holland America 5/22. When I purchased my litho, I was informed the item would be shipped via UPS, BUT PW or UPS would contact me by phone so I could be home to receive the item. Well, imagine my surprise when I got home today to find a large cylindrical container p...

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Dee Ackerman
Reviews 1
2020-09-22 20:56

My experience was great except that my husband and...

My experience was great except that my husband and I were told that we would not receive the Light House picture for six months because it had to be commission before we would receive it. We received it December 13, 2019 less than two weeks after we got home. We even said that six months was fine....

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John Sites
Reviews 1
2020-09-21 21:57

The experience was fine. We have purchased from t...

The experience was fine. We have purchased from the gallery before and found it to be trust worthy, accurate in its statements, and ethical in that they do what they say they will do. As is always the case, art is a matter of individual taste, and tastes do change. Thus, purchasers/clients will v...

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Brendon C
Reviews 1
2020-09-21 20:25

Our dealings with Park West went sour when their c...

Our dealings with Park West went sour when their client services department took five months, and countless emails, to rectify an incorrectly sent artwork that we purchased aboard a Celebrity cruise.
All the good work, by the sales professionals, was unfortunately undone by the tardy approach of th...

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Elizabeth Magargal
Reviews 1
2020-09-21 18:33

I have really enjoy collecting with Park West. I s...

I have really enjoy collecting with Park West. I started on a cruise ship a few years ago and then collected more at a land event. The staff is very knowledgeable. They have a wide range of artwork for all types of collectors.

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Michael Carroll
Reviews 1
2020-09-21 16:35

My wife and I purchased art while on the NCL Break...

My wife and I purchased art while on the NCL Breakaway cruise ship. The entire Park West team was kind, courteous, and very attentive to us. We were able to ask questions and not feel pressured into our decisions. We enjoyed the entire process and appreciate dealing with Park West.

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Kayli
Reviews 1
2020-09-21 15:54

Purchased art and paid up front for the piece on a...

Purchased art and paid up front for the piece on a cruise ship. Art was suppose to be delivered between 8 to 12 weeks. It has now been 16 weeks and the gallery is claiming that the art has not been received from the artist. Why would you auction and sale pieces you do not have in stock? This sho...

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Danny Zidelis
Reviews 1
2020-09-21 05:14

I had a really fun time collecting art on my cruis...

I had a really fun time collecting art on my cruise with Park West. People like Sizwe made the experience a great time, and the champagne wasn't a bad thing either. I have 3/4 of the works I won at home already and I am anxiously waiting for the Kinkade I got.
I wish I could have opportunities loca...

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Brittani Owen
Reviews 1
2020-09-21 02:10

Went to a showing while on a cruise. Only 1 item I...

Went to a showing while on a cruise. Only 1 item I marked as being interested in was actually shown. Bid and won print for $60. When I went to "check out" later that evening they had one computer and only 1 person to run it so they had us wait in a back room with a bunch of paintings they hadn't sol...

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Betty Smith
Reviews 1
2020-09-20 07:57

Loved working with Simon, Alex and Cooper on our t...

Loved working with Simon, Alex and Cooper on our trip to Alaska. Thoroughly enjoyed looking at the pictures and talking with them.. First time for us to get acquainted with Park West Bought some paintings and waiting on them to arrive.

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Ladonna Martin
Reviews 1
2020-09-20 03:11

The staff at Park West Gallery are very profession...

The staff at Park West Gallery are very professional and have advanced knowledge on each art piece. In addition, they provide background of the artist and his/her specific style. Park West Gallery provides appraisal service and easy delivery options. Highly recommend.

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Kelly McCarthy
Reviews 1
2020-09-19 22:03

It was a weird experience. I don t think I d ever ...

It was a weird experience. I don t think I d ever do this kind of thing again. They were a little pushy on some things. I also paid $35 for a shipping tube that didn t happen...it was instead put in a box between two pieces of acid free foam core. That is perfectly acceptable BUT DON T CHARGE ME $35...

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Ronald Daye
Reviews 1
2020-09-19 16:22

I purchased three paintings on the Royal Caribbean...

I purchased three paintings on the Royal Caribbean cruise ship freedom of the seas at the end of November 2016, and was helped I am excellent art employee of Park West Raymond Lich. Getting the Art work to me we've had a number of problems, with the framing, and back-and-forth calling, Mr Rodney Lee...

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Veronica Simonides
Reviews 1
2020-09-19 10:39

On a cruise to Mexico my husband and I purchased t...

On a cruise to Mexico my husband and I purchased three different pieces of art, one of them was a Thomas Kinkade. We were very happy when our first two pieces arrived, they were even more beautiful than when we purchased them! When our Thomas Kinkade arrived, although very well packed, the frame h...

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Julia Martin
Reviews 1
2020-09-18 21:21

I attended a VIP cruise in May 2017 and purchased ...

I attended a VIP cruise in May 2017 and purchased several pieces of artwork. I paid for all with a check that was cleared by my bank in 5 days. After 2 monthes with no word from Park West i called and was told that there was a hold on my account and that accounting would call me back. Accounting nev...

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Sid Mintz
Reviews 1
2020-09-18 09:40

Free Ultra plush Art Museum featuring a large numb...

Free Ultra plush Art Museum featuring a large number of galleries with famous artists Works-- Originals with informative plaques on the wall about the artist in his or her work. Unfortunately the lower level was being used to train salespeople for art auctions on ships, at least it sounded that way ...

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John H
Reviews 1
2020-09-17 01:47

I was introduced to Park West on board a cruise sh...

I was introduced to Park West on board a cruise ship. I found some art that I purchased for another person. I soon found out they did not care for an embellished print. So I contacted the PW agents on board. No help. All sales are final on board, but they had a 40/40 guarantee. You don't like ...

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Alastair Winner
Reviews 1
2020-09-16 23:40

I purchased 3 works during a recent cruise. The wh...

I purchased 3 works during a recent cruise. The whole process was a lot of fun, especially the live auctions. The team were knowledgeable and helpful. The choice of art was remarkable, including some original works from household names.The art was delivered very quickly after disembarking the ship. ...

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Gavin John
Reviews 1
2020-09-16 23:12

The experience at the auction was wonderful everyt...

The experience at the auction was wonderful everything since has been brutal. I recieved the wrong art and have recieved unresponsive to non-existent customer service since. Numerous emails and phonecalls and no closer to resolution. I have never had worse customer service from any company in any fi...

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Ellen Gilhool
Reviews 1
2020-09-16 16:59

Artwork arrived in a timely manner. I was notifie...

Artwork arrived in a timely manner. I was notified of the time and date and it was promptly delivered.

The artwork itself was well packaged and absolutely beautiful. The frame is lovely and it is hung on the wall

I would highly recommend Park West Gallery.

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David P
Reviews 1
2020-09-16 13:41

I really enjoy attending the Park West Galleries c...

I really enjoy attending the Park West Galleries cruise ship auctions and informational seminars. They are always fun and informative.
The Park West's employees have always treated me well and provided me with professional service (before, during, and after the auctions/sales). I feel that if you ...

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Cathy Gonzales
Reviews 1
2020-09-15 22:22

My Experience with Park West has been amazing. We...

My Experience with Park West has been amazing. Went to their VIP event in Santa Barbara and it was wonderful. Getting to meet with the Artist's personally was very exciting.

They are always very professional and accommodating. Great customer service.
We got more beautiful art to hang in our h...

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Ludger Abel
Reviews 1
2020-09-15 03:49

Each and every shipment we are facing serious trou...

Each and every shipment we are facing serious trouble with. Now again shipments got stuck at customs. Shipment before was damaged seriously due to poor packaging and handling during shipment. With shipment two years ago we still had trouble with custom's office 6 months after the artwork was deliver...

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Connie Murphy
Reviews 1
2020-09-14 06:17

Great experience!! Staff very informative and enga...

Great experience!! Staff very informative and engaging. Was told it may take 12 weeks to receive my artwork and received much sooner. The company emailed updates to me regarding framing and when my artwork was on its way. Staff did not make me feel rushed and explained everything to me regarding the...

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Chris Weiner
Reviews 1
2020-09-14 05:34

I want to go on another cruise to purchase some of...

I want to go on another cruise to purchase some of the more beautiful art work and learn more about the artists. It was the highlight of our trip. Because we are trying to close on a house, unfortunately, we were unable to buy pieces that we fell in love with. Hopefully next time we travel. But ...

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Laurie Milton
Reviews 1
2020-09-13 14:23

Worst customer service ever. After having a blast...

Worst customer service ever. After having a blast at the auction (last New Year's) we purchased over 10K of fabulous art. We then literally waited months while it trickled in. One piece came with the wrong frame, but we just kept it since it took so long. One big piece has never arrived. We hav...

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Loy Hardy
Reviews 1
2020-09-11 22:48

Parkwest art is beatiful and collectible. Their pe...

Parkwest art is beatiful and collectible. Their personnel was very helpful and knowledgeable, also very friendly. They made our 1st art auction fun and helped us learn about the art collecting world. Thanks to the personnel on Carnival Freedom. Framing was awesome too!

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Elle Shelton
Reviews 1
2020-09-11 16:36

We like the art we purchased 20 years ago at an au...

We like the art we purchased 20 years ago at an auction on a Royal Caribbean Cruise. But for anyone who thinks this is an investment, do a lot of homework before you buy. We spent over $20,000 and none of it is worth anywhere near what we purchased it for. Big mistake.

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Deborah Brudnak
Reviews 1
2020-09-11 15:33

I loved dealing with this company. Everyone was so...

I loved dealing with this company. Everyone was so polite and nice and went out of their way to accommodate me. I love the art I bought. I ve hung it up and can t stop looking at it. It brings me great joy. They are very professional and easy to deal with. I highly recommend using this company.

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Jay Wiprovnick
Reviews 1
2020-09-10 23:54

Every Auction is a fun experience. The artwork wil...

Every Auction is a fun experience. The artwork will satisfy diverse tastes and there is no pressure to buy. Curators make every attempt to enrich your experience and ease of purchasing a piece of fine art. Now with the electronic gallery more artwork is available to purchase even if the specific pie...

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Kristopher Prevost
Reviews 1
2020-09-10 22:53

Notice all the 4/5 reviews are given while still o...

Notice all the 4/5 reviews are given while still on the cruise.
I hope more people come update their reviews as many of them still dont have their artwork like me or Customer Service just wont pick up the phone.
I read all the reviews since January and 90% are 1 star and some of them are updated r...

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Amy Jayne
Reviews 1
2020-09-10 13:07

The entire experience I had with Park West Gallery...

The entire experience I had with Park West Gallery, starting with the wonderful employees on the Carnival Valor to receiving the artwork, has been FABULOUS!!!
I have been on many cruises and attended many seminars. I can't begin to say how impressed I was with the workers on the Valor.
Also, the ...

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