Young Subaru Co. Review

Had a great experience with lance! If you need a car come see lance.

Outstanding customer service that found exactly what we wanted and had it there the same day!

My fiance and I have purchased two cars from Ryan. He is very friendly and delivers exceptional customer service.

Absolutely wonderful experience! Garrett A was a huge help, extremely knowledgeable and efficient. Made my first time buying experience a bit less stressful. Highly recommend this dealership and his service.

I recommend Angelo, he was very fun to go through this process with

Caleb was very helpful and great to work with. I have purchased from Young Subaru before and I will again.

The sales staff at Young Subaru was amazing! Super friendly, not pushy, and genuinely cared about finding the right car, features, and price! Huge shout out to Nathan and Zoe for helping me get into my new BRZ! Highly recommended!

Torin was extremely knowledgeable and helpful with the purchase of my new forester. He had a great sense of humor which made the experience a lot smoother as well. The financing was quick, and explained clearly by Jeremy, who was a super nice and enjoyable to talk with. The manager Brandon was really kind and easy going too. Overall I spent less time there than I imagined and they took care of all my needs and made sure my questions were answered.

I made an appointment with Young Subaru at the Service Parts and spoke with Nathan (which to me is a very dishonest person). The collision guy (Travis) insisted that he take the car himself to Young Subaru to possibly tell them all the lies about the car (i.e the car can be driven at 5 mph or maybe told him that whatever wrong with it mechanically was not part of the accident). My children have been driving that car for over a year, back and forth from U of U to Ogden. After the accident we called the towing service because it cannot be driven. Young Subaru listened to all the lies that Travis told them. At the end Young Subaru charged me almost $70.00 for supposedly diagnostic fee, then Nathan (Young Subaru employee) would not give me the key to my car because he told me that Travis at Everest Collision told him not to give the key to me after paying them both for not doing anything to my car other than put more damage to it. On top of that this Nathan guy tried to convinced me to take the car back to that dishonest guy Travis at Everest Collision, to have him fix the body. That is very stupid if I let him fix the body of the car when it is not even drivable. They are nothing but LIARS< DECEITFUL< OPPORTUNISTIC people.

Great service and friendly staff! They took good care of Stacie the Stationwagon.

Wonderful, friendly staff that go above and beyond to take care of the customer. Early service department that meets anyone s schedule. I was overly impressed with the communication between customer and staff. I would highly recommend the service department to anyone!

Great dealership! The staff is friendly and genuine, and the cars are great in both value and quality!

I purchased a vehicle from young Subaru this month. The team there worked with me for months to get me the right vehicle to fit my needs. It took many visits and we looked at several different cars, thanks guys for never acting like I was taking too long to make the decision!

I used to work at this business and let me tell you, the customer service is unbeatable! If you re looking to buy a new or used car, hit Quin up and he will take care of you! Quin has been in the business for quite some time and knows the ins and outs! You won t be disappointed working with Quin at Young Subaru.

Stephen was absolutely amazing! By far the best costumer service experience I have ever had! Everyone needs to ask for him!!

Mario Garcia helped me get a Nissan xterra today and even helped me finance he was a great help

Working with Jeff made for an awesome car buying experience. He wasn't pushy, took his time, and made sure I found the vehicle!

Awful. Don't order parts this way because they will disappear into a black hole. The subaru website will say they are shipped, but the post office will say they never received the part. Dishonest people to work with, and if you call them they will give you the run around say there's nothing they can do.
Edited: I increased the star rating to 2 because after hassling them about the part it is now in transit through the post office, so things worked out. I am still very annoyed that it takes much longer to ship than stated on the website. The website says the order is shipped out in about 24 hours, but it took 3 and a half days for the post office to receive the part. That would normally not be a big deal, but the advertised timeliness of the shipping is why I chose to order from here.

The sales team at this location is only nice and helpful during the test drive portion of the experience. After that they use every sleazy pressure tactic to get you to buy including 1) claiming there is a 24 hour clock on a "great price" 2) lying about their inventory to get you in the door 3) trying to pressure you to "wear the pants" and make purchasing decisions without consulting your spouse. I ended up buying my Subaru from Mark Miller in Salt Lake City. Mark Miller is amazing. They are nice, helpful, and got me the exact vehicle I wanted without haggling. In the end it was $2,000 less than the "best, limited time" price Young could do for a version of the vehicle I did not want. Avoid Young. Go to Mark Miller.

Amazing experience buying our first truck!! Thanks Lance and Jeremy for all the deals and for taking care of us!!

I went to Young Subaru today, with the hopes of maybe, possibly getting a new vehicle (even though my credit is not the greatest). He ended up doing everything he could and got me into a 2018 Toyota RAV4. Thank you for helping me out Angelo, you re one hell of a salesman.

Wonderful service. Quin Follet helped me get the best price I could have hoped for on trading in my old car for a much more comfortable Legacy.

I was surprised how good Richie was. As soon as I arrived he popped off the hood and started working on my lower engine. He wasn t afraid to work on the back and got my engine going better than before. I ll be coming for Richie the next time my engine needs another lube job.

So I have been a Subaru owner for many years and planned on staying that way for life until recently. I bought a 2015 forester and at 45000 miles my car started burning oil. I took it to these guys on 2 separate occasions to have test run on the car and was told everything was fine to just check my oil level every time I got fuel. This should not have to be done on a car this new. I was burning about 2 quarts of oil around the 3,000 mile mark. Through my own research I have found this to be a problem with the newer Subaru vehicles across the board. I ended up having to trade my car in because this is normal according to Subaru hopefully the company and the dealerships can see this as an issue and correct it in the future if so I will become a customer again if not I will have to continue taking my business else where.

Best car dealership by far. Todd Evertsen at the Ogden location was so great to work with! He answered all of my (probably pretty dumb) questions and was very knowledgeable about every Subaru that we looked at. We ended up buying a 2021 Ascent and I couldn t be happier with our purchase!

It's been about 3 years since we visited this location. Lots of new faces on board. Lisa is very proficient & made us feel welcome as customers. Service department is very efficient. The sales staff is very knowledgeable & low pressure. We will return when we have more time to shop around

Young Subaru has quick service and friendly people. Thanks for the movie tickets!

Overall a great experience, i worked with river and he did what ever i took to make sure i was happy. they stayed late and got me out the door in the truck of my dreams! I would highly recommend this dealership!!!

River was great to work with and nobody was pushy or difficult to work with. Highly recommend Young Subaru and will definitely look their way for our next car.

They were amazing in helping me find the car I wanted. They made sure they knew what I liked and didn't and got the car I loved. They didn't pressure me at all and that helped me make the decision to buy the day I test drove!!!

I have been going to Young Subaru the last 3 years for service on my Subaru. Preston always helps when it comes to scheduling and setting expectations on timelines for work. I recommend visiting Preston if you need service on your car!

Lance was GREAT to work with, I got a fair deal on a Subaru Ascent. Even though I live out of the area, I'd work with him again!

Go to Tanner Yost!!! The guy is awesome, very knowledgeable, knows his cars. Was always willing to answer any dumb question I had, and put up with me being a tire kicker for a good 4 months before I bought my dream car! Awesome customer service, the loan officer did a great job getting me the best rate possible! Definitely going back when my wife is ready to by her next car. Thanks Tanner still in love with my WRX!

My wife and I brought my car in for an oil change and we were just hanging out looking at cars and we ended up leaving with a new 2017 WRX! Austin Glauser was great to work with. Great customer service! He paid attention to details and answered all of our questions. He was very patient with us. Overall it was exceptionally excellent service and a pleasure for my wife and I. We will get our next car through Young Subaru in Riverdale!!! Thank you guys!!!

Friendly and knowledgeable staff. I would recommend you check them out.

Lance McNamara was awesome I brought my daughter to see him to buy her first car and he was so helpful and friendly she got the car she love thank you so much lance.

I had such an amazing experience at young subaru. Tony did such a great job getting me in my dream car. This is the place to go! I'll definitely go back

Very disappointed with this place. Sales associate Joey Archuletta and I came to an agreement which was verified by Nate Gailey, the manager on Thursday about a price for a vehicle. I told them I could have the money to them on Tuesday. Friday I went back in to verify the tint wasn't too dark to pass safety. Nate then changed the story and told me that it wasn't Joey's car to sell. That's Joey's job to secure a deal. I watched him verify through Nate that it was a deal. We shook on it. Then Nate made it completely awkward in front of everyone in the room, including myself. Won't ever go back.

Garrett and Jeremy really did everything perfectly. The finance manager was amazing too, we'll leave his name out of this.
Every time I've had to deal with Young Subaru they've been more than accommodating. Sometimes they bent over backwards to help me get what I wanted. I appreciate the people I've so far worked with and plan to visit them again as soon as I'm in the market.
When shopping for my Crosstrek, Garrett listened to my needs and found the perfect one for me! He knew exactly where to direct my attention. There were plenty of options too! He was so kind, and even personally delivered my car to me.
Jeremy.. What can I say other than he's hilarious and easy going. Dealing with him just once felt like talking to a good friend.
Young Subaru hooks you up.. The 2 free year maintenance is awesome. There's something about the tires for 2 years also, I can't remember what, but I do know they got a huge ugly nail out of my tire and it was covered.
I really appreciate Young Subaru and the staff. I dare say it was the best car shopping experience to date.

Recently purchased a Subaru and Todd Evertsen was very helpful. He had patience with me during the buying process.

Such an amazing place. I have bought 2 cars from Garrett Q and I couldn't be happier! Trustworthy and honest. I absolutely recommend these guys! Great pricing, great service!

I stopped by here just to look and a salesman named Angelo greeted me quickly. We started talking and he ended up giving me one of the best experiences I ve had at a dealership, even though I didn t end up making a purchase. Definitely likely to go back and if ANYONE wants a great car buying experience ask for Angelo!!

I have worked with Skylar Fadaiga in the past and found her to be very professional and knowledgable at her job. She will treat you like a friend and not just another number in the system.

Young Subaru took real good care of me and my 4runner. I would recommend getting your car fixed here before anywhere else!!

I went in with a broken trade-in that needed 6 thousand in repairs to include turbos, A/C, charging system, cooling system and more, and I was upside-down 3 thousand more! I got a pre-owned car that I wanted, and what's more is Jonah negotiated a larger trade-in than anyone else was going to give me. My payment stayed the same and I got a way newer car with less than 30,000 miles! I am very satisfied with the service that Jonah and the Young team provided me! I'd expect nothing less from the Young family! They got me out of my bad situation and I will be eternally grateful to them. Thank you Jonah, and you can expect me to go back when the time comes, and to recommend Young to everyone! Keep putting the customer first!

Definitely gained a repeat customer. I was in Saturday, Feb. 18th looking for a used car with my mother and worked with salesman Austin Glausser. Within a few minutes Austin was out to our vehicle introducing himself to us both of us. It was immediately apparent that Austin was not out to make a high-pressure sale, but rather to earn satisfied customers. I told him what I was looking for (a hatchback under 120,000 miles) and how much I had been pre-approved for. He ended up knocking it out of the park on the first swing, finding a 2007 Versa with 84,000 miles on it. Two test drives later and multiple negotiations to get me into the Versa within my financing budget, I was signing the deal. I was impressed then with the courtesy shown to me and my mom by Austin and the finance department, and continue to be left with that impression. As this was my first experience purchasing from a dealership, I was not entirely sure what to expect, but couldn't have asked to be treated better, from introductions to being handed the keys. Their professionalism, honesty, and courtesy are the things good business relationships are made of. I look forward to working with Austin and Young Subaru in the future and would highly recommend doing so to any of my friends and family.

I came in for a simple full service lube/oil job on my 2009 Subaru Impreza. It was my first experience with this dealership. I was greeted by a very nice and friendly women named Veronica Blake (service consultant). Veronica took my information and then I waited for the job to be done. Veronica would update me periodically about mechanical concerns with the car and also gave me information about the associated cost. I never once felt any pressure from Veronica and I appreciated her honesty and sincerity! I would definitely be willing to come back and have more work done on my car at this dealership. The waiting room was also very comfortable and clean!!

Angelo was the dealer that sold us our Subaru. It was a great experience, Angelo did everything he could to get us in a car with a reasonable monthly payment, even with our crsppy credit. I would very much recommend paying Young Subaru a visit if you plan on buying a new or used car.

I had an amazing expirience at youg subaru. They were so focused on my needs an not just selling a car!!

Hiram Donley is a close friend and an amazing person to work with! He made sure we were taken care of. We were very specific on what we needed our vehicle to be equipped with.....and it was a lot. He matched every criteria to the T! Everything we needed....we got it with his help! Thank you Hiram!

Overall, I have always had a good experience here. The reason I docked a few stars is for some lack of accountability in the service department. I would still recommend.

I feel like your employees are crooked and attempted to take advantage of me. I have 2018 tires and have not even hit 10,000 miles on them. They informed me that my tire tread was at a 3, and that it was time to replace my tires. They also explained to me that my tires will soon shred while on the road and said that I would get into a bad accident. I had the manager remeasure the tire tread and this time it measured to a 5. Their scare tactic is unethical. I ve never been more disappointed with my Young Subaru service. I will never bring my car back here for another service (and my next service is free).

Sales person was nice but they (mgr) wouldn't give us a price on the vehicle we were looking at. It seemed like a total scam to rip us off. We left and found a great deal on a better vehicle elsewhere

Went into Young Subaru last weekend on a whim and drove off with a new dream car! Kindred was fantastic to work with. He wasn't pushy at all and went out of his way to make sure I was comfortable with everything. I expect this Forester to last me a good long time, but when I need a replacement I'll definitely be back!

I was given the wrong carfax/vehicles info/Price and Given the run around, when they realized their mistake they gave me a different price on the phone.. Reluctantly I started negotiating again at the higher price, then I was told again it was the wrong price and it would be almost twice the original price. I have no idea how you do business like this? Got the feeling they were just having fun screwing with me at the end so that's fine.. I will never do business with the young automotive group again..

Stayed well after hours to help us finish purchasing our new car. Thanks again!

Great customer service and great environment! When i first walked into the lot i was greeted by Mario, i wasn t sure what i was looking for but Mario really helped me out with that and after i talked to Mario about all the different things that go into buying a car I was able to drive out with my first car purchase that day

Devin Gardner did a fantastic job of hookin me up with a sweet new ride, he was great to do business with! Highly recommend him.

Dakota and Caleb are both very helpful and knowledgeable about the cars and the car buying process

I was in Utah visiting my mother in law had a warning light go on called and explained the problem they explained what was going on and set my mind at ease. Great people!

They have never been able to repair my vehicle without two visits or deliver parts when promised.

I had recall issue and they replaced/repaired the issue. In the process they broke something else and I had to come back in 2 weeks later because that was the soonest they could get me in.

I ordered a light bulb that I believe to be over-price, I understand it is not in their control, and was told two days it should arrive. It's day five; no part, no call, no follow up. I have called three times and I have only be able to contect with anyone once.

While the cars are good the execution has been a very poor experience.

Cameron C Is the man! i have made a few appointments with him and everytime he is great help, takes the time to go through the whole process. Even though i never end up getting a subaru lol. Just wanted to give him and the team a shout out cause they always help me out and everyone i refer over there! I have had a lot of friends get cars through cameron, i can think of 5-6 off the top of my head!

Lee and staff were fantastic. Answered all our questions and made sure we were completely satisfied before drove away.

I ordered a trunk spoiler for my new car a couple of days ago and it came in today. So I strolled over to the service department to schedule a day and time to have it installed. My service rep Veronica Blake said she could have the work done today. What? That caught me off guard. From my prior dealership (not Subaru) I was used to waiting several days before I could get an appointment. I'm also very picky about the work that I have done to my cars and will scrutinize the work once I get the car back. After all, this stuff ain't free. Veronica Blake made sure that a qualified technician was available to do the installation, was very helpful and she made me feel at ease. I'm very pleased with the installation and wish I knew who the tech was so I could praise him/her as well for a job well done. This is my first Subaru and so far I'm very impressed.

I just bought a used crosstrek from this dealership. Ryan Newbold helped us and gave exceptional customer service. He was very knowledgable and personable. I would highly recommend starting your car search here!

No pressure and the finance associate Tony Sanchez was a delight to work with.

We love Young Subaru and their Exceptional Customer Service!!! Their staff is always super friendly and very knowledgeable! We refer all our friends and family to a Young Subaru for the best buying experience.

Stephen was amazing and made my appointment so easy and fun

If you are looking for a Subaru definitely stay in Weber county and go to Young Subaru, and ask for Alex Weeks!! He turned a dreaded chore into a great experience!! He took the time to understand what I was looking for in a vehicle, let me drive multiple vehicles and made sure I was comfortable with my purchase. He truly made me feel like I m part of the Subaru Family!!

Great service from Skyler! Thanks for all the help!

I had my truck serviced here, I had an amazing experience, this is a great place to do business!

Quin at Young Subaru was great to deal with, no pressure at all.

My main man Cameron Christensen is HANDS DOWN my favorite salesman in the state of Utah, got me into my favorite car in the world; 2015 Subaru WRX, for an amazing price!

I've purchased two Subarus through Young Subaru. Matt Perez and Mike Pappadakis are fantastic to work with. Literally zero hassle, and very accomodating. I highly recommend working with either of them! Thanks, guys!

Hiram is the best! We love our car and has a wonderful experience.

christian cutler was amazing and a wonderful help. would recommend 10/10

Dakota was wonderful and kind. He worked hard to get me into the car I wanted and was patient with the process!!

Made an hour trip to get a key programmed for my car here and after I dropped the cat off and waited 2 hours the called and said their key wasn't going to be here for 2 more days. Then I tried to get an appraisal for my car and the first person I talked to never got back to me then the second person I talked to forgot to get back with me till I contacted him again. Worst customer service I've ever dealt with.

I have leased 2 cars from young subaru so far.Both sti's.When i returned the first lease my 2018 i met Karlee Thompson.She helped me through the process of returning one lease and getting into a newer one.She was great to work with.She fell in love with my old car and bought it the day i turned it in.When i return my new car i will deal with her again for sure.She is great!

Preston in service is my go to for all of my family s vehicles!

Jordan was amazing in working with my trade in, of a 2011 Outback. Very helpful and courteous to my needs and desires. Management was terrific as well. Young automotive group as a whole is top drawer! Much love to you Young Subaru, keep up the stellar service.

I had a lousy experience with a planned visit to look at a specific car. Young Subaru was aware of me coming to see this particular car driving from Salt Lake. Even with a planned visit, I even gave 40 minute notice of me arriving. After arriving, we spent an hour trying to locate the car. No one knew where the car was located. I drove 90 minutes round-trip plus 60 minutes on-site and I never saw the car I drove up to see. Young Subaru might have some potential but not worth coming from Salt Lake. I would recommend dealerships closer to Salt Lake.

Quin helped my me, my dad, and my grandparents pick out cars that we loved! Young Subaru is a great dealership to do business with and Quin was very very helpful as always!

They always do such a great job. I like that they text you, who your service advisor is while your waiting and have always been done within the time they tell you it'll take. Very pleased with young subaru in riverdale, Parker Lambert and Ryan Landis treated me very well!

I was looking to get a used vehicle for my mother in law and spoke with Ryan Newbold. He was very knowledgeable about their vehicles and had them already pulled up for me to look at when I got there. He put me first and made sure I was taken care of. I recommend anyone looking for a vehicle to reach out to their used department and ask for Ryan.

Lance is great! This is my first time buying a car all on my own and he made it very relaxed, stress free, and answered all my questions.

These guys are great! Seth and Cam are very knowledgeable! The roof top tent in the lobby is a great addition to the Subaru!

Matthew Perez is the nicest and most professional car salesman we ve ever met.
He s super patient with us and it was an absolute pleasure to do business with him.

Our family had a phenomenal experience with Landon at Young Subaru. He exceeded our expectations and bent over backwards for us to get us into a car that we loved which we didn't think was possible. He and Travis really made it work for us. The service was top notch! Landon was very good at listening to us and communicating with us, making the process absolutely seamless. We are now proud owners of a reliable third row vehicle for our growing family at the price we wanted! Thank you for your friendly and quality service! We left satisfied :)

The dealership passed my cell phone number around. I received tons of phone calls from diffrent people constantly.