Young Subaru Co. Review

Stephen is the best! Had great customer service and new exactly how to help!

Worked with Jonah and Gary to get a new car and man!! They were awesome honestly. Very informative and super helpful when we asked any questions. Even got a cool Subaru jacket

Travis Fry was a great help when we were looking last month when we are ready, that's who we will be from.

Working with Matt Perez was fantastic. We are from out of state and had to do a lot over the phone. Matt made this so simple. Easiest car purchase we have every had!

Amazing experience!!!! very friendly but not pushy- judt the way i like, amazing group. amazingly fast and super easy. it would appear we will be subaru people from no on. Lee is a wonderful asset! be sure to keep him!

I've slowly been getting in the market for a newer car and wasn't really sure what i wanted to get. I stopped by Subaru and Ryan Newbold, he walked me through the lot asking questions and helped me a ton! He was informative on a range of vehicles, I never felt pressured to buy and he was one of the nicest salesmen i've had the pleasure of meeting. If i choose Subaru, I'll definitely be going back here to buy.

Great staff. Super helpful. Very friendly. Would definitely recommend them to anyone who is looking for a super easy car buying experience.

Go see Matt Perez!! He s the best. Got me a great deal and didn t push me into anything.

I had the pleasure of working with Cameron, he s helped me every step of the way. Very knowledgeable and friendly. I recommend anyone looking for a new or used Subaru to go through the Young and ask for a Cameron.

I called all our local delarships trying to get a price for a 2019 Subaru Outback out the door. It's kind of funny how both Mark Miller and Nate Wade Subaru were able to provide thier best price including fees, taxes and registration, but Young could not. The salesman told me he did not know the dealer fees, tax, or registration fees so he could not give me a quote over the phone. Then he proceeded to tell me if he did give me a price, I could use that as leverage to get a better deal elsewhere. Ummm...okay? They lost my sale. I drove all the way down to Mark Miller Subaru to work with a honest dealership and purchased a Outback from them. Stay away from Young. Shady, lying salesmen. No Thanks.

Go to Young Subaru and ask for Garrett Quinney. Definitely the best car salesman I have ever worked with. He doesn t just care about the sale, he cares about you! He got me what I was looking for and quickly! Thanks Garrett!

Traveling from Pennsylvania with a new Ascent...the major question where is a reputable , capable and efficient place to get my oil changed quickly and correctly.... Ideally a Subaru dealer as good as mine at home (Ciocca Subaru of Allentown PA). Found the ideal place ....Young Subaru in Ogden....Quality organization and cordial staff...especially Markie who was our Service Rep person. Well done to all who helped us including John the shuttle driver

Angelo did a great job helping me find a used car. Love Young Subaru and I feel great about my new purchase and the warranties offered.

They bought out my lease and found a great car for me to replace my leased car. Lance McNamara was all over it, professional and friendly. Really, everyone from guys who checked me in for service to guys I signed docs with - all friendly, quick to communicate updates and overall just a good experience.

Ryan Newbold was very helpful and knowledgeable about car. Excellent salesman!

Had a very good experience working with these guys! Trey and Angelo made sure we were taken care of and my wife and I found our next car! The process was painless and enjoyable even. Thank you!!

I like the dealership. Easy to do business with and very kind to my wife and I. Website is a painfully slow, and just tell me the sale price instead of the "get e-price" nonsense links that lead nowhere.

Thank you Amy Blue for taking such good care of my girlfriend. You were very professional and helpful!

Just got my brand new 2020 WRX STI from Young Subaru. Hiram worked with me diligently to find the right car. It was great working with him over the course of a few days via the phone to have everything set up for my purchase before I set foot in the dealership. The finance process was really smooth and I was cruising away in my car in the matter of a few hours. Thank you!

I would love to give a great thanks to Lance at Young Subaru!! I would definitely recommend all my friends and family!!!

James worked really with my getting unto a 2018 ford focus

Quin Follett was so helpful when I was looking to trade in my car. He was thorough, knowledgeable, and friendly. He was able to answer all of my questions and did not pressure me at all. I could not be happier with my WRX and my experience at Young Subaru. Thank you Quin!!

We were looking for a used car to replace our one...Clayton was super helpful and patient in finding just the right one. I would definitely recommend Young Subaru and Clayton to my friends and have.

Angelo had amazing customer service and made sure I was happy the whole time. I definitely recommend going through him.

Great Sales and Service! I just bought by 2017 Outback here and had a wonderful experience! I also have my husbands car serviced here frequently and they do a great job!

Gary was very helpful friendly and patient with me through the process of purchasing a car. He didn't pressure me into anything that i didn't want and the price was great!

Amazing car buying experience! Angelo and team were amazing in every way. Great customer care, no pressure, hassle-free paperwork.

The best visit to return too by far.if I could give plus one star I would.

I had my third good experience with Young and Lance McNamera this week. I ve purchased two used Subarus through Lance over the last few years and was confident enough in him and their dealership to take my daughter there to find an upgrade.

I understand they have to make money, and they understand I have to save money. With that formality out of the way, I m looking for salesman who know the details of the vehicles he is selling, and I m looking for a dealership to be in the right range of KBB for used vehicles or the right price range for the new vehicles.

I ve had experiences with quite a few other dealers and salesman and keep going back to Lance. (She bought a used Acura...not a Subaru). Recommended!

I bought a Subaru STI from Karlee Thompson. She was courteous, professional and kind. She helped me with all of my questions. She wasn t pushy and also treated me like we were friends. I love my car and had the best experience with Young Subaru. I highly recommend working with Karlee and will always go to her when I purchase a vehicle.

My wife bought a new Subaru Impreza. Easy to work with not pushy.....
*Update* traded Impreza in and got wife a new Crosstrek. Easy to work with. No Hassel, no games. Great staff...... Guys in the shop are a bit short and rude.
Update*. Just bought a brand new Subaru outback 3.6. Love the car. Once again sales staff easy to work with finance office fairly quick and speedy for as busy as they are. As far as car dealerships ago I would recommend this one to anyone the only bad thing I can say about this location is the people in the shop are a bit short and not overly friendly although that was just a one time incident and upon talking to management about it it was rectified very quickly.

The staff was friendly to deal with late at night. We were not pushed the entire time to purchase and got in many vehicles. I felt like I was cared for. Once I had an idea of cars of interest we talked about numbers and were able to leave without doing paperwork. Overall a good trip to a dealer compared to most I've had

Taylor Austin helped me look into getting a new vehicle and I was so excited to test the leather interior the way the car drove was immaculate and the service from him where is your irreplaceable! I hope when I go back to you guys I get him again as my salesman he was the best at capturing all of my needs as well as answering all of my questions. I recommend this branch to all of my friends and family !

Absolutely love this dealership!! The service department is super friendly and efficient. I always know the status of my Outback and they're great at pointing out anything extra that looks fishy while they have my car.

Car dealers are pros at getting the most money possible in a deal. They sells cars every day, multiple times a day, whereas the buyer is put in the position to only deal in that type of transaction once every few years.

I get it, they have costs (facilities, wages, property taxes, etc). I'm here to inform folks going in that when they go to this dealer they're going to get the treatment dealers are known for which is strong arm negotiation tactics. Some of those tactics include including what I would argue is an inflated $398 documentation fee and a $299 vehicle "shadowmark" charge for many on the consumer affairs charge would call a worthless service (i.e. in the event of a vehicle theft, I ask, what value does a $300 charge provide when you would otherwise be reimbursed through insurance?). They also sell GAP insurance when they're closing the deal, know that it's more likely to be much cheaper through your insurance company. The last thing they'll pitch during your final paperwork signing is extended warranty coverage. Again, not convinced it's something you need to buy at signing, yet they pressure you anyway.

They're in business to stay in business, I get that. I'd call them an average dealer: very friendly, just be aware that they're exemplars of industry negotiation tactics.

Todd Evertsen is a stud! He really knows his stuff and is super helpful! I love Subaru s and think they are definitely the way to go, especially for this winter!

I want to say thank you to lance mcnamara for your help i will diffently come back to you and recommend my family and friends to you

We bought a car a few weeks ago from Young Subaru. We like the car, but the service has been terrible. Two weeks after We bought the car, the brakes started squealing and needed new pads, despite them having said they had checked brakes. We were given a key FOB at purchase that didn't work. They said to replace the battery at home and that would probably fix the problem, but they explicitly said that if it didn't, they would take care of it for us. Apparently what they meant by that was that we could pay for a new key because that is what they are asking us to do. My temporary plates are two days from expiring and they have not taken any action to get plates despite them having said at purchase that they take care of all the plates. Like the car but do not plan to buy from them again.

Grate service and wonder help thank you michal kappos you had to work hard and thank you for it

Clayton Sunley is absolutely wonderful! He helped my dad get into an amazing subaru at young subaru. He has been helping my dad off and on for months, helping with researching and finding different cars that my dad might be interested in. Clayton went above and beyond! Thanks again!

I have never had such a great experience buying a car! Young Subaru rocks! They were friendly, attentive, and totally receptive to my needs. I can't recommend them highly enough.

They took great care of us and help us find the best car that worked for our family. Would recommend any one who is looking for a great car and better service.

My sales rep Ryan Newbold did a great job helping me find the right car for my needs. He was very respectful and professional during the entire process. I would definitely recommend Ryan as a good resource for anyone s next car purchase.

I came here to possibly trade in my car and had a great experience from Jonah Devera

Stephen is super easy to speak with and very professional!!

Don t tell my wife but I m in love with my mechanic. He was so nice and helpful and serviced me and my car in every way I deserved. I love Young Subaru for hiring people like Richie. I m getting a divorce. #youngsubaru

Went in to buy wiper blade refills for my Subaru Accent. Bought a new Outback for my wife. It was very quick and easy with no sales pressure. Our salesman (Dakota) was very nice and accommodating. We felt the price was reasonable and a reasonable trade in allowance. The best car buying experience we have ever had.

Had a great experience ,Andy treated me good and helped me find exactly what I was willing and able to afford. Thanks!

Had a great experience! Ask for Gary, he'll treat you right!

Lance was awesome! He was great to work with! Efficient, professional, and persistent, but not overly pushy! I felt he genuinely wanted us to find the perfect car for our family! Thanks lance! We love our car, and you helped us immensily!

The service tech was very accommodating, and they got me in and out faster and even the estimate. I'm pretty happy with what they did

I bought my 2019 Outback from Braydon in April. He made the process easy and quick. I've been taking my Subaru camping since it's summer and got some minor brush scratches. Without an appointment, I pulled into the service drive and was greeted by Nate Walker and asked if they could buff out the scratches. They took care of me and gave my pup a Frisbee and treats while we waited. I love the service I receive when I am at Young Subaru!

These guys are awesome. Professional and friendly. Definitely using them for service from here on out.

Alex is a person that you can count on will help you. He goes beyond what others would consider normal realm of helping, to make sure folks are taken care of.

Another great day being apart of the young family! Skyler was very informative in his video of my car, glad to have someone so knowledgeable working here! Will be back for future services from here on out, but only if Skyler is working!

I hope you Rick Gerber A very well future Sir. you have went far above and beyond your call of duty. As working with a very difficult and troubling problem. I do appreciate all time and effort put in this and 5 star is not enough to say how much I did appreciate your customer satisfaction rating to clear up the issue. Congrats on the addition to you and I hope this puts you on good ground. You did awesome. Thank You.

Cameron was great! The guys at Young Subaru are great hooked me up! I defiantly recommend going there, best experience I've had at a dealership!

When I was shopping for a new car I was very nervous, Clayton worked with me answered all my questions and was like working with a personal friend.

Most effortless car experience in 45 years of car buying! My husband is a member of the National Ski Patrol so we were able to use the Subaru VIP program. Todd Evertsen was our Subaru salesman and he was awesome! He made us feel very comfortable, answered all of our questions...if he didn't have the answers he quickly reached back to the staff to provide us with the correct information. We ordered a 2019 Ascent. He kept in touch with us to keep us apprised of the progress on our car and made sure all options were in place before we came in to pick up the car. He also gave us a thorough overview of all the accessories, many of which were new to us, before the handover. Todd made the car buying experience the best we've ever encountered.

Really appreciated Howard in the waiting room - he seemed to go out of his way to make it a pleasant waiting experience. They know how to treat customers well here!

Went to the Young Subaru dealership with hopes of getting into a newer car. well Ryan got me into a very nice car having blemished credit. Thank you very much for getting me into a nice car!

We loved our recent experience with Michal K. He was kind, knowledgeable and super professional. We will always consider visiting Young Subaru due to our recent experience! In fact this location will be our first option when purchasing a vehicle. Thanks for being easy to work with, no pressure, just there to answer questions which made us feel comfortable. Thank you.

Worked with Mario. He was very helpful and willing to work with me through my car buying experience.

In the end, we went with another make - but Garrett surpassed all expectations during our visit. Him and Kelly were excellent in following up with us. A+ dealer experience

Hiram was absolutely amazing! He answered every question I had perfectly and was super helpful.

The service department is awesome!! Preston Smith helped us and was very knowledgeable and went the extra mile to insure that we were happy with their service

Lance and his manager help us out a lot to get what we wanted.

Devin Gardner was awesome! Very Knowledgeable and throrough.. If you"re looking to buy a Subaru I would HIGHLY recommend Devin.. Thanks, I love my new outback..

Firstly, our salesman Alex Weeks was fantastic. He was not pushy, honest to fault about what was good and bad, and took the time to listen so I got the car that I needed, not just the car that would have gotten him the biggest commission. If you go in, ask for Alex and tell him I sent you. This will get you a good deal on the BEST brand of family, pet, and adventure friendly vehicles.

Secondly, the team lead the night I was in there was incredibly rude. He attacked my character personally to get me to settle for what I did not want. He was using hard ball fast sales tactics that were very obvious to push a sale. If you experience this, just say no and walk away. You dont deserve to be pushed around like that! I only came back because of Alex, not even the fair price that the actual $ manager got me.

As a Subaru dealership in general, and with how the other gentleman treated us, I would give it 2 stars. At best. Mark Miller midtown beats them easily. No haggling there. But the experience I had there with Alex and the awesome accounting staff made it worth getting the car I wanted. 5 stars there. I gave it 4 as an overall experience to round up and be generous to the brand I love driving and fixing

Repeatedly frustrated with transmission issues that were easily resolved at another Subaru dealership.

The only thing more impressive than Richie s magical hands under your hood is the biceps there are attached to.

Purchased my 2006 Tribeca from Young Subaru about 5 years ago and have loved it! Recently have been working with a great Salesman, Ryan Mendoza, shopping for a possible upgrade. What a great guy! He has been so patient and knowledgeable! I'm confident with his continued help, we'll find my new Subaru very soon! Great Dealership! P.S. There service/parts department is awesome!

We finally found a mechanic we can trust!!! Joe Kapp is awesome and has so much knowledge to diagnose any problem.... thanks Joe for always doing such a good job..

Jonah was very patient with me and didn t push me to decide. He went beyond and showed me different cars, and ended up choosing the right one! Highly recommended Young Subaru!

I went there recently to get my omissions and safety done because I had a really good coupon. The coupon was one day expired but they were so kind and pulled a few strings and still let me use it!!! As a single mom who is barely hanging on, that gesture spoke volumes to me about the kind of people that work there. It actually felt like they cared! When we arrived, they offered us a basket of snacks, got to know my five-year-old daughter, were extremely attentive about what I had to say about my car's concerns. I've literally never been treated better by any company I've EVER dealt with in my 45 years on this earth! They were trustworthy, honest, generous, kind, and all-around awesome. Now I will never go anywhere else!

Cameron has always been the most helpful salesperson. He does not put pressure on you like most of them! I would highly recommend young Subaru. Best team! And easy!

I have had the best experience ever from the beginning to the end. Landon Puffer was so nice, informative and just a friendly person who won my confidence and trust when making my decision in buying my Forester. I felt like I was talking to a family member about a car and not a salesperson in it for their own benefit. The entire staff was very helpful and welcomed me, my son-in-law and daughter and their service dog Levi.

I've had my Subaru Forester maintained by Young Subaru since purchasing it in 2013. The service has been excellent, and the facility is great. I always ask for Nathan Kester by name because he has been so friendly, efficient, and professional to work with.

it s been about 6 months since I started leasing my 2017 Impreza from Young Subaru, and they ve been amazing! Austin sold me the car and was so helpful and patient when he explained everything to me. Brennan and Howard from the service department are incredible as well, and my services have always been quick and painless. They really go above and beyond to make sure you feel comfortable and cared about while you re waiting for any services!

Mario was great to work with, I had an amazing experience. Mario was very kind and great at communicating.

Garrett was the best! He got me into a new vehicle, and I didn t think I d ever own a Subaru. I am very picky, and wanted certain features, and it was nice to have him listen the first time. I m glad he was able to get me everything I needed for an excellent price! Talk to him for sure if you ever have questions. Thanks again for your help Garrett! Proud to be apart of the Subaru family for the first time!

Terrible customer service/service department. I went in for a standard oil change and check-up due to a vaccuum leak in my WRX. My appointment (which was scheduled 3 weeks early) was at 1 O'clock. They told me it would be done at 3. At 4:30 with no update by anyone, I finally went to check on my car, which I found completed in the parking lot, they apologized for the delay but it still took another 35 minutes to get me out of there. They told me the leak was due to a broken hose from my intercooler to throttle body, but it should be under warranty. Fast forward three weeks, and they still haven't done anything about it. I have been told 3 times that they would call me within 24 hours, and each time I gave them a week before calling to find out they still haven't done anything about it. They're full of excuses each time. I finally get under my hood and find out that the "broken part" is simply a lose hose, I put it back on and my car is fine. This is something that they should have been able to do in the 3.5 hours they had my car. As I'm writing this I still haven't been contacted since the last time they told me they would, and I'm just to sick of this to deal with them anymore. A part under warranty should have been ordered within 24 hrs and should have been on my car within the week. They clearly don't care about their customers and I will not be going back to this dealership.

Amy Jo recommended Young Subaru to get my Mazda serviced, and I was not disappointed. The team members were very good at explaining my services and my car runs better than ever!
I will be returning to Young Subaru for all my future maintenance work.

I love Subaru's and the Young Automotive Group! Cameron Christensen is the BEST! I lease an Outback through Subaru and anytime I need it fixed/cleaned he gets it done for me the same day!

I had the best experience here! Chrys McCullough wasn t pushy at all and really was looking to help me! Young Subaru has some of the most reliable cars, especially ones I can trust for my family!

Christian in service was quick and caring. Everything was fixed on time for agreed price. 10/10.

Angelo Made my experience unforgettable, didn t know what I wanted until he help me figure out what I really needed and wanted!(:

I had a great experience here, got in and out super quick, and feel like I got a great deal. Worked with Todd and he was great! Would definitely buy here again.

Kindred helped me find just the right car for me. He was quick to respond when I had questions. I will definitely recommend them to anyone looking for a new car.