Toyota on Front Review

We had great buying experience here. All credit goes to our Sales Expert Peter D'Costa. He is best and make you all comfortable and gives all options.

Parker Raymakers was fantastic! We ll be back for our next car in the near future!

Peter D'Costa helped us with our very first car. Got an amazing deal and fantastic service. Highly recommend Peter.

Let you test drive then they tell you other customers are interested in the same car to see if you will offer more

Ricardo and Mahad are two amazing professionals. From the beginning till end they provided great service. Highly recommend

Alisha has consistently been a pleasure to do business with during the several years and vehicles I have had from this dealer. Very knowledgeable and helpful. In this case isolated the ignition problem and got the work done quickly.

Peter D Costa was extra helpful in helping my growing family to upsize our vehicle

I got a perfect customer service from ROBERT GILBERT he treats me as family and give the best advice I highly appreciate and recommend him for anyone when you visit Toyota on the park

I spent several days negotiating the price on a Toyota Prius V with Jeff Moore at Toyota On the Park only to be told that the car I was negotiating on had "been sold" (no warning this was going to happen, btw). I was then told that I could get another one if I was willing to pay the full MSRP. Yeah, right, thanks for nothing. What a waste of time.

Excellent service. Will def recommend all my. Friends to come here.

The moment we stepped in we knew this is a great place . Chitra helped us get an amazing deal on a 2020 Corolla. This car has so many amazing features we are quite impressed.

Jure was great! We had an issue with our new 2017 Corolla iM and saw Jure about it. He told us what he could do to help us out. We setup an appointment, dropped off the keys and Jure took care of the rest. Thank you very much Jure!

Just had another superb experience at Toyota on the park. Went in for tire swap, oil and filter change and for a general checkup/inspection. As usual, service was prompt and excellent. The staff in the service area are very professional, attentive to customer needs and comfort. Very polite and friendly too! Especially the service manager who goes around and makes sure everything is running smoothly and everybody is taken care of. This is excellent customer service that I personally experienced and also observed while waiting and sipping the complimentary coffee in the guest waiting area. Mr Hon Ho, the service advisor, was very knowledgeable, efficient and to the point. I would definitely recommend Toyota on the Park for all service/maintenance needs.

We had an extremely satisfying experience buying our first car! Thank you to Judy Hsu and Shelly Butler. They facilitated a smooth transaction and there were never any surprises. Shelly handled the bank transactions and all finances were done with no problems at all. Judy is also very helpful and informative. Any qestions we had with our new car is just a call or text away. Other employees at the Toyota at the Park were also kind and welcoming. Overall, a pleasant experience indeed.

I just wanted to take a minute and say I really appreciate the service and patience of Jeff Moore. Thank you for helping a sister out!

This was my first time purchasing a car and Mahad was absolutely amazing! He s professional, friendly and his sense of humour made my experience enjoyable. I was able to reach him through text or call, and he was happy to address any of my questions and concerns! I would definitely recommend coming to Toyota on the Park and finding Mahad to get a great deal and exceptional customer service!

Mike was very helpful in getting us the best deal for what we were looking for. We were well taken care of with the demonstration and the entire process.

Ricardo and Peter de Costa assisted us during the entire process when we buying our car. They demonstrated us so amazingly with all their knowledge and excellency the safety, all the operating procedures,, functions and features of the entire vehicle. We sincerely and incredibly appreciate their patience and everything. Thank you so much.

try their best way to rip u off. in the end they still charge 25% more. i will never go to this place again...

Excellent experience and crew. Specifically Peter salesman and Ricardo who spend the time teaching me every button in the car. Also, their sales Manager Mahad was a great help! Always ask for him and he will be available.

Today I had the pleasure of meeting Shelly Butler who is the senior financial services manager of this location. I have had many interactions with Toyota over the last couple of years but in regards to the efficiency and promptness to the job she is the best in that location. She was compassionate towards my particular need and took the right action quickly. She lifted my day up and I m grateful to Toyota to keep such amazing talent in their team.

Great experience with this dealership and, in particular, sales agent Omar B. Ran into some attitude issues with other dealerships, none of which I experienced at Toyota on the Park or with Omar. Made the purchase of my Highlander completely stress and pressure free. I highly recommend this dealership and Omar for anyone looking to purchase a new/pre-owned vehicle.

This is an update with our experience at Toyota on the Park. The GM reached out to us after the Google review. We expressed our concerns and the negative experience we had. We explained that we felt insulted by sales person, the vehicle had a problem and hour after we left the lot. This made us lose faith in the vehicle and we don't feel happy in it. Because we reached the point we were so frustrated, it was basically turned around on to us, as if we were the problem. The GM was sure that the vehicle was good and that if he put it on the lot today, he can resell it. He asked if we wanted to return it, which is what we had expressed from the get go when there was a problem after day one and were told this was not possible. The GM said he will return for us. But the next day another manager called to say this is not possible. So we were constantly let down and he couldn't follow through with his word. Seems like they wanted to just get rid of us any way possible. They asked us what else they could do for us and we said if they had so much faith in the vehicle give us the warranty for peace of mind. We were told this is also not possible. So basically nothing has been done for us and we are still stuck with a vehicle we are not happy in. We don't know what to do, we will try to contact Toyota Canada. We surely will not recommend or return to this location.

Jack & Sham were Awesome helped me professional in a very timely manner way to go Team TONTP.

We went to Toyota On the Park to check out some pre-owned vehicles. From the moment we entered, Mahad and the rest of the Toyota On the Park staff made us feel at home and very welcomed. Mahad especially was extremely patient walking us through a list of pre-owned vehicle and took us for a few test drives. He was attentive to our needs and gave us many great recommendations as well as suggestions to take out time to shop for a car. Although we didn't end up buying that day, he still followed up with us after and continued to give us suggestions. A few weeks later, after shopping around, we decided we wanted to get a new Rav4 and I just know Toyota On the Park was the place to be. Mahad is a true customer advocate who really cares about his customers. I would recommend going to see him when you're getting your next Toyota.

I just got my new Highlander today, I want to say thanks Mike for all the business, also, Ricardo Garcia thanks so much for all your help and knowledge about our new car, you guys are an amazing team. I really recommend you guys if you are thinking to buy a car.

Met with Carlos in the sales department. Amazing service. Provided all the info I needed to make a smooth purchase. If you are looking to buy definitely sit down with him. Not to forgot to mention that girl at the front desk is absolutely perfection.

Chitra is an amazing woman Very helpful very kind and very professional. I highly recommend her

Very bad experience with Baltazar in the body shop department . He is very helpful at first but if you will have issues he wont even deal with it . I brought my 2016 rav 4 hybrid for collision repair after it was done there are some issues but Baltazar keep ignoring it . The good thing Chris from scarborough toyota takes care of everything. So beware of that body person guy Baltazar very unprofessional.

After visiting a number of dealerships I made my final decision to purchase my new car with Peter D Costa at Toyota On The Park. They drove a tough bargain, but in the end I was happy that he was willing to work with me and get me a price that we were both satisfied with.

It s a 6 week wait for car detailing. This happened twice to me. They claim they have in house detailers, but I suspect they just outsource it. If they outsource, sadly they re just lying. If they don t outsource, sadly they can t operationally address a 6 week backlog. Either way, Go elsewhere. To make matters worse, they did work on my mom s car without permission.

I wanted to thank Jeff Moore and everyone from Toyota On The Park for making this such and easy and smooth experience

This is the best dealership I visited so far in GTA, special credit to the sales person, Mr. Javier Caicedo.

I was searching for a brand-new compact SUV and visited multiple dealership of Toyota, Honda, Ford, Nissan, Subaru, but ended up with Toyota from this dealership after month long search & research.
Javier was really a nice person to work with. Not just he explained each and every feature in detail, he understood our requirement fully and provided the best solution we needed. He was humble enough to even arrange for our pick-up and drop. We got a good discount too on our brand new 2020 model :)

not worth the money...fix my brake last month on a brand new 2017 Rav...Now the brake frozen and my car is back in the shop for 1 week ...Thanks to my warranty i just saved myself 2800.00.

This place deserves a negative rating and no stars at all. Do not go here, very poor customer service. I visited Toyota on the park last night around 7pm with my wife and the receptionist didn t even acknowledge us so we decided to walk around the showroom to look at the Rav 4 and we walked for a good 10 minutes so I finally go to the receptionist to ask for help but not only is she talking on her personal phone she s also studying with her laptop and books. What type of unprofessionalism is this? People go to dealerships and spend so much money but the receptionist can t even get someone to help them? We decided to leave and go to don valley Toyota where the receptionist greeted us and got us help right away. Definitely recommend Don valley north Toyota, very satisfying and amazing customer service.

Excellent dealership and amazing service by Andrew I had an amazing experience before and after going to the dealership. Totally satisfied with the car and with the experience I had at Toyota on the park. Also thanks to the very pretty lady at the front desk, your absolutely magnificent.

Great experience. Jason is the man - highly recommend asking for him. Shelly was great to deal with as well. Loving my 4Runner.

I had a fantastic experience at Toyota On the Park. Mike, the sales representative was knowledgable, kind and patient. As a first-time car buyer it could have been an intimidating process but with his expertise, I felt very comfortable with my decision to go with this dealership. I would highly recommend Toyota OTP for anybody looking for friendly and professional service!

Ricardo was awesome and explained everything to me and made sure I understood everything that comes with the car. Very nice guy and honest. Would recommend him and Toyota On The Park to any of my friends for any car needs. Great Service!

I had an amazing experience with Ricardo Garcia, this guy is a rock start, thank you so much for all the information and your patience, you are awesome! You are right, you make people feel like family.

I've had an amazing experience when buying my car from Chithra Selvanathan. She was very helpful and guided me throughout the entire process. I would also like to mention Jay Selvanathan for helping me explain the vehicle features. I would highly recommend going to them when buying your vehicle. 10/10 service!

I had a wonderful experience at Toyota on the Park, the team lead by Mahad, Parker our salesmen was very knowledgeable he went through every detail with care. We're thrilled with our new vehicle!!

i had 2 burnt out bulbs. They fitted them and did not charge me labour. Their Sister dealership charged me $40 just to fit one bulb !!

Excellent service department!

Amanda B. completely understands Customer Service. She is super-detailed, knows how to get answers quickly and follows through on commitments. She and Toyota On The Park as a whole, are a pleasure to deal with!!!

All the Park staff are simply great!! I have taken both my vehicles there for service numerous times and Kash M. has always been friendly and courteous, everytime, even at 6:30 am :) And on many occasions he has gone above and beyond to accommodate all my needs.
He always takes ownership of my issues and always sees them to the end, which is rare to see these days.
We thank Kash and all the Park staff for ensuring quality of service in all aspects and most importantly keeping my vehicles safe for me and my family.

Thank You Mr Moore - You took the time to answer all my questions and identify what vehicle would best suit my family's needs. Never thought I'd like a minivan but I have to say that the family is loving it! The Sienna has it all from fitting the entire family and all it's junk to an amazing entertainment package, best fuel economy and smoothest and most comfortable drive around. All this at a great deal and exceptional service. I'm definitely bringing more business to you Jeff! Had a great experience :)

Terrible car dealer. You will not find me buying a vehicle there.

I had a great experience with Mike and Ricardo today. Thanks mike for help me to pick the right car and thanks Ricardo for all the orientation with my new car. You guys are amazing

I bought our Rav 4 here and have been getting very good service here. The staff is very understanding. In particularly Russel is so helpful

Just bought a Toyota Corolla Hatchback. Had a very positive experience. Ricardo Garcia the delivery specialist was excellent, in explaining how everything works in the car and syncing my phone to the vehicle.

I was horrified to receive such a customer service from this facility representing a brand like Toyota. I see a lot of good reviews about this dealership, mine could have been better only only only if the sales representative was more knowledgeable, enthusiastic and knew how to sell the product and the facility.

TEST DRIVE: The sales guy offered (I did not insist) me a test drive before discussing the car, took a copy of my license and went to his manager to inform. Right in front of me the manager told him the test drive cannot happen this way, you need to talk first, sell the facility, explain etc etc and he (manager) bluntly told me there is a procedure here before test drive and the sales guy has to follow it (EXCUSE ME, WHY ARE YOU TELLING ME THIS, YOUR SALES GUY SHOULD KNOW THIS and moreover I didn t insist for a test drive to begin with). The test drive did happen at a later point.

PRODUCT KNOWLEDGE ZERO: Having an automotive background and as a auto enthusiast myself, I know about vehicles fairly well. But as a customer I expect the salesperson to know his product throughly, explain the features well. The test drive (which happened later) was like I was asking if the car had A,B,C features and the sales guy was like YES, YES, NO NO. I am not even exaggerating. This is exactly what happened. I haven t mentioned names on purpose.

Delay, no respect for customers time, quotation printed out but had no clarity on figures, running around back and forth for clarification, no rapport. Clear indication of not having gone through a formal training and assessment.

It s really a shame to see that one of the best automakers in the world (& a good facility) is represented by such unqualified, unprofessional, uninformed individuals. I will surely buy a Toyota product but 100% not from Toyota on the park.

Incredible team of salespeople. Mike and Peter ensured we felt welcome and respected. They had a high range of expertise that comes with years in the industry. There was no pressure and the quality of vehicles they had in stock made our decisions easier. Toyotas, as I learned, sell themselves! We went in to test drive and left with 2 solid vehicles at amazing prices. Even the tech who helped us mount our license plates was also a really wonderful guy (regretfully I didn't get his name). He took the time to go over the "extras" in the vehicles and gave us some really cool pointers. This extra gem of customer service was much appreciated. It was a very smooth and pleasurable experience from the first telephone call to the drive home. We are very thankful to the team at Toyota on the Park, we will most definitely be referring friends and family!

Just got my first car here. It's really nice experience. Peter d'costa helped me in choosing right car which suits my needs. I must thank him

It s so nice working with Peter D costa! I would recommend him to anyone who wanted to buy a car!

Ricardo Garcia - awesome car overview and very friendly!!

When I walked into Toyota on the Park to purchase a vehicle Mahad Mofrad was the person my family and I came in contact with and we are so glad that we did! Mahad was so incredibly friendly and knowledgeable and I felt like I was meeting an old friend. He knows what he is talking about when it comes to cars. He sold us a Toyota Rav 4 the SE edition. I am so glad I went with all his recommendations as it is so much fun to drive. When it came to purchasing the vehicle he tried his best to honor a price that was affordable and manageable for me. He made buying a car an enjoyable experience. It felt like he truly cared and he was always available to answer any questions that I had at any time! For anyone purchasing a vehicle Mahad is the person to go with. 5 stars all the way!!!

Took my Camry in for my tire change and regularly bring my car for servicing. Spectacular service as always! Never have to wait, appointments are always on time. Amanda and Cash were exceptionally helpful for my tire change appointment!

I bought my first used 2010 Toyota Camry Hybrid vehicle today from Sales Consultant, Peter D'Costa and overseeing the purchase was Sales Manager Mahad Mofrad. Both were professional, accommodating, friendly and easy to talk to. I had a great time at this dealership and would highly recommend others to come in for a drive test if you are interested in one of their vehicles. From start to finish, I never had any worries and always felt I was in good hands. I am very thankful to have had the pleasure to deal with Peter. He is very patient, knowledgeable, considerate and polite. I would not hesitate to come back again. Mahad was very welcoming, sociable, outgoing, receptive and good-humored as well. The management team is approachable and I am very satisfied with my overall experience. Excellent job guys!! Thank you so much for making this such a joyful, smooth and effortless transaction.

The only reason for this review and a 5 star rating for "Toyota on the park" is the sales person we dealt with, MAHAD.

This location wasn't actually on our list when we were shopping around for a new car last month as we did not have a good experience back in 2016 when shopping around for our other car. We met MAHAD when we came in for a service at this location a couple of months ago and shared our experience with him. He assured us that he will do everything in his power to change our mind this time around and that's why we decided to give on the park another chance.

We are very glad we did and what an absolute pleasure it was dealing with MAHAD. He was pleasant, patient and answered all of our questions. He went above and beyond to make sure we purchased the car. We felt that our business was appreciated and were very comfortable when dealing with him.
While every dealership is different and every store has its own management and set of rules, it's the employees (sales people) that best represent that store!! Word of mouth is everything in this competitive day and age so choose your employees wisely!! Great service like this should be rewarded. Thank you MAHAD for everything.

Attention to detail and a great sense of personal care.

Unbelievable services. Amazing staff. Beautiful show room but I was so lucky to meet "Frank" who is actually one of the best sales person I have ever seen. His knowledge and his experiences are wonderful. He is patient and professional. He know how to manage the conversation anf also offer you the best deal. I highly recommend him.

Besides I met "Salman" who is the financial manager of there. He is also so kind and knowledgeable person.He explained me friendly and clearly and his suggestions were so helpful. I do appreciate them and all nice staff of there.

I have had a problem with my car since February when I was in Florida. I brought it to a Toyota dealer who told me I needed a new part and they refused to deal with my extended warranty because it was based in Canada. After the part was replaced, the car had the exact same problem twice more and they said they fixed it but it continued to have the problem. When I returned to Toronto I contacted Toyota Canada who advised me to bring it to my nearest Toyota dealer which is Toyota on the Park. I initially dealt with Mario Ng, the service manager, who took it upon himself to get my refund from Toyota for the work done in Florida. He assigned me a Service Manager, Russell Lagman, who was great to deal with. He made certain that I got a replacement vehicle and he took responsibility for getting the car properly fixed.
I cannot speak highly enough about how pleased I have been to deal with the service department at Toyota on the Park

My first purchase from Toyota on the park. However, my 2nd purchase from Rashed from two different dealership. But my experience was painless, easy and was a great deal! Highly recommended as a customer.

Sneaky sales people.liers and make sign up without explaining everything.
Once you give sign they dont want to talk to you.

I took my deposit and left and called ombudsman.

Manager Roshad is absolutely rude and have no sales ethics.
Dont trust these people.

Finance person Jessica does the upselling.

They told me they will return my deposit on text and phone. Then they said oh wait on the lobby.
Then gave me refund.
I am definitely calling ombudsman.

Jay, R oshad Jessica don't trust them.

The Toyota on the Park always provides quality service which is convenient, satisfactory and the staffs are very kind and friendly. I appreciate their good work and definitely recommend this location to friends and family.

Ever since I ve bought my first vehicle, a 2001 Toyota V6 Highlander I ve never regretted my decision, it s now been 15 years and I still have my perfectly running SUV. Two years ago I bought a newer vehicle, don t be surprise 2013 V6 Highlander.
At times I questioned myself why? Why Toyota? Why the same type? Although the Highlander is just my preference, overall I think I made my decision because of the service that goes along with it.
We all know maintaining your vehicle is mandatory and regular service is a must. To most bring in your car or SUV for service is at time stressful, but when it comes to the service group/team at the In On The Park Toyota Dealer location is not the case.
From the moment you call or drive in too their service department, there is always a person pleasantly greeting you and willing to help or direct you to who best can. Afterwards your server advisor answers all your questions and clearly explains what needs to be done and before you know the work is done at a less cost then what you expected.
Bottom-line without this service team, I may have bought a totally different brand of vehicle.

Thank you service team

I had an issue with my Tundra's Bluetooth. I went to another dealer and they made it worse. The service manager called and was going to get back to me. I waited almost 2 weeks and nothing. I called Toyota on the park and Within a day Jack Zammitti had everything set up to get my Tundra serviced. I would recommend anyone with a Toyota that requires service to go there. Jack was not only professional but also very efficient. Thanks Jack.

Had a great low pressure car leasing experience from this dealership, working with the salesperson John Lee. He explained everything to me and made the process completely quick and pain-free, as well as giving me a very fair deal. Would highly recommend his expertise for anyone looking to buy or lease a Toyota in Toronto.

We purchased a Rav4 recently from our sales consultant Nigel Garth. Nigel was incredibly courteous and understanding of our needs. He is very knowledgeable about the product and conducts himself with utmost professionalism. We will definitely recommend Nigel and Toyota on the Park to all our family and friends!

never ever go to see chitra selvanathan at Toyota on the park!
she will trap the people with $1000 deposit !
Ask all your questions before you give the money to her and when you are signing the agreement, please read carefully, she just wants to sell the vehicle, Too bad to see how tamilian are fooled!

Out standing customer service that exceeds my expectation

Friendly service as always! The staff looked after my car within a sufficient amount time. They definitely know their stuff at Toyota on the Park!

Andray Domise understood my needs & gave excellent product advice. He made the whole process of vehicle purchase very smooth & easy. Thank you Andray.

We had visited TOTP with hopes of purchasing a new RAV4. We were assisted by Jordan L. who had answered all of our questions and assisted us to the best of his ability. He was very courteous and accommodating and had a solution to all of our needs. I would recommend this dealership based on Jordan's service alone.

Kudos to Jordan and the team at TOTP

The staff at this dealership are just amazing. In particular, Russell from service is an absolute gem. When I needed information about my Rav4, he was patient, explained things well and made sure I was getting the best deal possible! Thanks Russell!

I worked with Mike (Fowad) at Toyota on the Park for the purchase of my 2017 Toyota Highlander and he was extremely professional. He was able to get a fair value for my trade in and got me the numbers I was looking for on the highlander. I had shopped many other Toyota dealers and working with Mike made it an easy option to go with Toyota on the Park. Delivery was within a week and the transaction took place without a single hitch. Will definitely go back for the next purchase!

Great service . Mr.Peter went overboard to help us pick up the Rav4 Hybrid limited edition . He was very helpful and walked us through all the details and features of the Rav 4 . We appreciate his exemplary service. We will be back !

It is a good choice for us that we went at Toyota On The Park Dealership.
The Sales Person "MR. PETER D'COSTA" was pretty straight up with everything. He is very "Helpful" finding a right car for us. He took us right away to Drive Test. Peter is very "POLITE, HELPFUL & UNDERSTANDING PERSON". He look after us very well in the Dealership.
Same as well "MR. RICARDO GARCIA" A Delivery Specialist. He is very Polite Teaching us how to Operate the RAV4 2019. "Ricardo" explained every details inside the SUV.
Ricardo Garcia is a very Nice Guy like Peter D'Costa. They're good Team Mate.
For sure I will Recommend Mr. Peter D'Costa & Mr. Ricardo Garcia to my Family, Relatives & Friends.
"2 THUMBS UP & MORE POWER" MR. PETER D'COSTA, MR. RICARDO GARCIA, MS. SHELLY BUTLER & ALSO
TOYOTA ON THE PARK DEALERSHIP.
GOD BLESS YOU ALL...
THANK YOU!

Bought a Toyota Camry 2018, Tony Khoury was excellent start to finish. No hassle no fuss walked out with a new car within a few days. Toyota in the park also have best offers across GTA. Thanks Tony K !!!

Friendly service like always. Quick and professional service. Very comfortable lounge. They also had a complementary car wash. Best toyota dealership I have been to. Mario, Kash and Alisha answered all my questions and concerns. I would definatly recommend this dealership.

completely incompetent service department, telling me my Toyota can not be serviced under warranty anywhere except the location I bought it from? really??

Probably the best experience I've had at a dealership. Carlos is an amazing sales representative that was well informed and to the point. He was very knowledgeable and gave great insight into he vehicle I was purchasing. His friendly attitude made my experience here very enjoyable. I highly recommend Carlos for anyone looking to purchase a vehicle here.

I never gonna go there any more , I went there since I bought my car for all services and they usually give a token for car wash, I could not use the tokens at all for car wash, because any time I went there it was closed or broken . After several time disappointed , for last time I went to the general manager and ask about it Matt Treacy . first of all he did not even know the car wash was closed, after I explained , he respond rudely and he used his power as a manager , and told me he can not do any things for me who using the free services in front of my kid. My question is, if using the free service is bad thing why they are giving the token and if not why the general manager acted like that ? More than that, when I asked him who I can complain about it , he said only me. Also, I put a common under his name and he deleted, so all positive common is a big lie.

If you purchase from here stay far away from Shelly Butler. We tried to buy tire warranty for our new tires as per the Toyota website. We spoke to her in person and she said she needed to contact head office and would call us back the next day .

Two days later nothing. We called her direct number and she answered then told us she could do it. I gave her my credit card to save her from having to call me back. One week later, I still see nothing on my credit card.

I call and leave another message for her since she won't answer the phone. Still nothing.

This is an absolute disgrace in customer service. I understand the revenue from the tire warranty is low value but if a customer wants to purchase something, it would be nice if you actually did it.

Mike helped us buy a car for our daughter. He was very knowledgeable and supported us throughout the entire process. He really knows his stuff.

Thank you!! Matt Treacy for immediate actions on my concerns, you deserve 5stars for your management expertise, but had bad experience with your subordinates, I prefer not to mention the names online but overall- I will be back for my next purchase. hopefully will get somebody knowledgable and who knows what they are doing. I will recommend this place.i am happy with my car <3

Customer has no value. What's in it for me seems to be their motto.

It's my first car and I am so happy with performance.Peter Dcosta sales rep was awesome got the car at a very good deal on the car.I will recommend Toyota and this show room very professional.

Peter D,Costa and Ricardo Garcia are good people. Thank you for your service. I wish you all the very best going forward.

I had a bad Saturday. My lovely new Prius had a flat; bloody cold. CAA came, but couldn't put on the spare because an adapter was missing. The CAA guy filled the flat tire with air and said it might hold long enough for me to get to TOTP. I called at 3.20 pm and was told they were closing at 4.00. I dashed over there, and Alex Chan took care of things. The guys quickly determined that the flat couldn't be repaired, so Alex had them put on the spare, ordered a new tire, and sent me on my way as the snow started to fall. (I needed my car to run errands for my 92-year-old mother.)

Alex called me Monday morning to say the tire was in. I waited about an hour while they had difficulty resolving an ongoing tire sensor problem. Alex updated me and said he had an idea of what the problem was, and was going to do some digging and follow up. He'd keep me posted. He followed up late Monday with a definitive solution.

Alex was exceptional. So I wrote to thank him. I also wrote Mario Ng, Service Manager, because those are his people, and he makes the place work. (Not to mention always being gracious and welcoming if I ever have any questions.) I've been a customer of Toyota on the Park for almost 20 years, and never fail to tell everyone what an exceptional experience it is having your vehicle cared for by the folks at TOTP. So thank you, Mario and Alex both.

Thank you Mahad for awesome service. It was a pleasure to work with you.
I highly recommend Toyota on the Park.

My Heartfelt Gratitudes to Toyota On The Park and It's entire team especially Matt ,The Manager and Carlos.Matt ,The sales Executive went above and beyond to get me the deal for my Pre-owned Toyota Corolla 2016 LE and in his absence Carlos the Sales Executive made sure that every tiny bits of the process is well being taken care of at the time of the Delivery. Thank you, The manager for your special care and ensuring that ,even though the car is Pre-owned should meet the world class standards of Toyota's Customer Satisfaction.The process ,The Vehicle ,The Condition of the vehicle and the process of Purchasing a pre owned vehicle at Toyota on the Park is simply Fantastic and above & beyond . They made sure that Safety of the Car owner is very important regardless of a new or Pre-owned vehicle and that matters the most to them .There was a minor technical issue with a part which I personally disregarded which they drew my attention to and disclosed that it will be replaced ,mind you not fixed but replaced entirely with a genuine Toyota part at no cost to me..Pre-Owned Vehicle anything can happen but they made sure that regardless of the state of the vehicle we will abide by the customer. I am extremely happy and satisfied with purchase experience .It was hard for me to believe that they will take care of such minute details before delivering the vehicle to me and made sure that each and every customer and a family of a Customer is very important for them and they want to deliver the product in a top class state.Once again Thank you Matt ,The Manager and Carlos from the bottom of my heart . Wish you all the Best and Hoping to be doing more business with you in the coming years .