Toyota on Front Reviews

Couldn't be more than happy with my new Corolla! I didn't think a Toyota would be my type of car if it wasn't for Jeff Moore. Thank you for your time and service.

I want to say thanks to Ricardo Garcia for all your patience, thanks for explained me all the features of new car and get everything ready for me. you are super friendly and funny, thanks so much for all the information.

We got a 2016 RAV4. Mike was great. He was starightforward with process and honest. The team got us the car in 24 hours after we saw it which is very fast. Overall great experience.

Carlos struck exactly the right note with us. His genuine enthusiasm for the new 2020 Toyota Corolla was apparent from the start, yet he was always very straightforward and informative in showing us the car. We hadn t planned on buying or purchasing a new car when Carlos called us about the Red Tag sale. His friendly and no-pressure approach came across over the phone, so we decided to come in and look at the Corolla ourselves. Carlos and the car won us over, so we decided to go ahead and lease. We are delighted with our new Corolla, especially all the safety features, and have Carlos to thank for making the decision easy for us.

I just bought a Toyota Highlander from Toyota on the Park, and I must say it was a fantastic experience. I dealt with Omar B. who was wonderful. He wasn t pushy, and let me make my decisions without pressuring me at all. When I went for the first time, he took my phone number, and only called once to check in with me, unlike another dealership I went to where they took my number and called me 4 times a day! Since the purchase, Omar has been great he has been available on the phone for any questions regarding the vehicle s features and gizmos. It has been very helpful. Omar hasn t dropped me like I don t matter anymore now that the sale has been made. Most importantly Omar wasn t pushy; he was knowledgeable and really helped me understand the vehicles and features available and didn t try to up sell me. He never salesman-ed me, if you know what I mean. It is a great car the usual Toyota quality, and I am extremely happy. Once my 2005 Matrix gets too long in the tooth, I ll be going straight to Omar for it s replacement.

Alishia, and th rest of the Service team have always provided excellent service, and make coming to this dealership a great and pleasant experience. They are the reason why I would consider getting another Toyota.

Jeff Moore helped me choose the car. Thanks to Jeff I love my RAV 4 :)

Went there looking to buy our family's very first car. Peter there was very helpful. He listened and presented every options we had and explained anything we didn't understand. He worked hard to secured a very good deal for us. Recommend him to anyone.

Chitra Selvanathan helped us through the process of finding and purchasing our car. She was very patient, knowledgeable and made us feel very comfortable throughout the whole experience. I would highly recommend working with Chitra, she will not let you down!

Salesperson would not meet us on a Saturday. Apparently On The Park employs the only car salespeople in Toronto that don t work Saturdays.

Never saw myself buying a Toyota, I've always been a Honda person. Thanks to Jeff Moore he has personally changed my out look and mind on Toyota. With saying that I just wanted to personally thank Jeff Moore and the entire staff from Toyota on the park for making my purchase smart and easy.

I just purchased my 2017 Toyota Corolla from Parker Raaymakers who took his time with me and helped me get my insurance the same day! He was very attentive and took care of me through every step. I would reccomend this dealership and most certainly Parker to anyone looking to purchase their next vehicle.

I was happy with service I got from Peter D'Costa and was glad he got me a great deal on my 2019 Camry Hybrid. I recommend everyone to visit this nice place.

I would like to acknowledge Andrew Crombie for making my first car purchase experience extremely smooth and exceptional one. From booking the test drive appointment to picking up the car, he was very patient with all my questions and was proactive in making sure everything was in order for my car delivery at the committed date. Even post sales, Andrew has been my go to person for all my car concerns and he keeps a regular check-in as well which speaks great about the customer service! I would definitely recommend Toyota on the Park and Andrew for anyone who is interested in being a Toyota owner!

Jordan helped my mom (Rui Lan Lin) with her pre-owned purchase. She is very happy with her purchase. Jordan was patient and thorough. I would definitely recommend him to all my family and friends.

You don't want to go there.
A lot of people here left reviews probably don't know much about cars and mostly talked about the over all their representations and manners but... these people lie and rip you off anyway they can.
They will recommend to change or fix stuff that you do not need.
Don't buy and don't get any services from them.

Thank you so much ,Ricardo Garcia for activate my voice setting in my new car. You are super sweet and cute, I will definety to recommen you to all my friends. You made my day boy

I have been a customer of Toyota on the Park for many years and have always dealt with Paul Barreto. He is very helpful and professional. Paul is always willing to help with multiple questions about cars and options, he has extensive product knowledge about all the cars that he sells. Paul always makes time to go though everything with precision and detail. I would highly recommend Paul as a sales person to deal with.

Parts department is very disappointing. I went in to show them a part that came off of my brand new Tacoma TRD Pro and Afzal from parts told me he would get back to me. I have since called him and emailed him numerous times with absolutely no response. Now after over a month of the silence treatment I am forced to contact the manager Jason who said he will look into this. So far there has been no follow up service. I am happy to re-post if anything changes.

Wonderful experience with Shagee, financial adviser. He was of great help and support, to elaborate and explain facts.

I just recently bought a used vehicle from this location. The service was excellent and very professional! I couldn't of asked for a better experience while buying a new vehicle. Thank you Peter D'Costa and Peter Popovski for all your help.
And a BIG thanks to the employees that detail and clean the vehicles. The car looked brand new. Spotless.

5 stars for Paul, Ricardo amd Shelly. I will definitely recommend this place to my friends.

A huge thank you to Jeff Moore and Toyota On the Park for finding my my dream car. Jeff quickly showed be so many options within my budget and preferred style, he made the process painless and in fact enjoyable! Strongly recommend Jeff to anyone who is looking for their "car soul mate"-- cause he is the man to help you find it!

Friendly hard working fun multi-cultural people all around

The service system have some problem for manager issue.

I just leased my first car through John Lee and the experience was quick and easy. Anastasia is an actual gem, helping to take the time to go through the cars features, bells and whistles. I'd like to grab a beer with her one day, great end to end experience.

I have purchased many vehicles over the years, but this experience ranks at the top. Parker Raaymakers exceeded my expectations as a professional ,knowledgeable and attentive sales advisor. I would definitely refer any of my friends should the be in the market for a vehicle. Congratulations,

Thank you Anastasia for taking care of my Highlander. Last morning found my car batterie totally dead, got a boost, quickly drove to Toyota on the Park, was there last year and liked it, didn't have an appointment, but was taken anyway, it took me just half an hour to get my new batterie installed for very good price. Excellent service, excellent people. Even got my car washed for no charge. I'd recommend Toyota on the Park to everyone who's looking for great service, nice people and personal touch.

I went for a test drive Toyota Camry se2015. The car itself was just amazing better then I thought it to be. Quick response by Brad and amazing time with Irfan Shaikh. If you are looking to purchase a new car this is the place. Everybody was friendly and helpful. :)

I took my Toyota Tacoma for a service.
They did everything oil change, clean brakes,
hvac cleaning. But they don t replace the filter for the engine. They say we don t have.
You don t have Huh you are
(Toyota on the park) for god sake, why in blue hell you contact for a service when you re short of materials huh.
On top of that when I got my car And drove it I start hearing a rattling noise. They forgot to install properly the shield underneath the engine. So I had to back and waste my time again. Thank you Toyota on the park for useless service, and time waste on my day off.

Just my recent experience! I would say I had an experience of my life time. With Matt Dezfuli I didn t feel like I am being treated as a customer but as a friend with great advice and open minded approach to my questions and concerns. The best thing after hours of discussions and test drive I spinned him around the idea of going for a different car in the end. But Matt was not even disappointed a bit. Matt Dezfuli you have shown me the height of customer service and I believe, NO! I bet the peak of customer service could ever be higher then this. Thanks for helping me on such a big decision and putting up with me. I highly say and quote me Meet Matt Dezfuli, and go home in a new ride !

I had already been a RAV4 owner and knew what a good vehicle it was. I found the right one at Toyota on the Park and the right salesperson in Peter D'Costa. My older car didn't have the technology this new one has and Peter took the time to show me how it all works. I appreciated that. He picked me up at the car rental location too. Thank you again.

All the staff is very friendly and knowlegdeable, starting with the receptionist. John Lee was super helpful and provided car options based on what I wanted. Mahad and Jure were very nice and friendly. Jason Banwell provided thorough More

Jason Banwell is a great salesperson, who is always on the side of the customer.

we bought a Sienna from Jordan Lin. Jordan was very professional and went out of his way to be helpful. He made the transaction effortless and we'd definitely consider working with Jordan again. Thanks Jordan!

I was looking for a cheap car for my short commute but also looking for quality and this is why I was looking for a certified Toyota Yaris. I found it in this dealer at a very good price. I have to say this car was by far the cheapest car in the dealer because is a 2010 Yaris with 128K Kms but the way Alif Budwani treated me and my family made me feel I was buying a couple of brand new Sequoia. He was just excellent with us. I have a 2 and 6 years old kids (difficult to stay quiet) and they were treat like in Disney (popcorn, markers, Teddy bears, etc) The time we spent with Benni signing papers she was also great with us giving papers, markers, etc to the kids. I bought my 2013 Corolla in other Toyota dealer but for sure next time I will be going to Toyota on the park. Thank you very much

Had a bad experience here when looking for a new car. Terrible test drive with lots of delays and salesperson was both pushy and didn't have a good knowledge of the vehicles.

I bought my amazing RAV4 2017 XLE in this dealer, and the service received during the Sale was great. Judy Hsu was the excellent sales consultant helping me to decide; I recommend her doubtlessly.

Went looking for my first car and had a few in mind from this dealership. Peter was very thorough when discussing my options, which included test driving all the 3 vehicles (new and used) I wanted to check out. He checked with me on what my needs were and made sure that the vehicle would fit those needs. He was very patient as well and made sure I was comfortable with my choice with no pressure. He answered all my questions quickly and with good knowledge and confidence.

Once the car was ready, Peter also made sure I knew where the vehicle features were and also showed me the service center and also helped book my first service appointment.

On the finance side, Ali was also very throrough and ensured that I knew what each cost meant and what I should be expecting in detail. As with Peter, he answered all my questions and concerns very well and it boosted my already high confidence of selecting to deal with Toyota.

Overall, I came out extremely happy with my experience, and, even after a few weeks, still really love the vehicle I got. Could not have been more glad to visit this Toyota dealership and will not hesitate to recommend them to anyone.

Great service! Willing to go the extra mile! Highly recommended! Go find Jure & Frank - best in the business :)

Very nice experience. Peter was very knowledgeable.

I went to Toyota on the Park looking to buy my first car, and was greeted by Paul who was a great salesman. He took really good care of me and was extremely helpful throughout the entire process of which was new to me. I recommend Paul and Toyota on the Park for anyone looking to get a new vehicle.

Thank you so much Ricardo Garcia you we re amazing and very knowledgeable and the process very smooth and Paul burrato was amazing as well thanks for the great experience

I had a great experience dealing with Peter D and Jason B, they were veryy helpful and helped me out a great deal and I'm walking away with new car! Yay! Thanks guys!

Where to even begin. The customer service and manners of the finance managers and sales agent are very unprofessional. I leased a 2017 Toyota Rav 4 for my wife and her lease is ending in a few months. We received a letter from Toyota On The Park saying our lease is coming to an end and we are eligible for an upgrade so my wife and I decided to call the dealership to see if we can get a new vehicle. We talked to someone named Peter about a new Highlander but it was way out of our budget so I explained to the sales agent I can't afford the monthly payments for a new Highlander and I rather purchase my current leased vehicle and asked if he can help me. He started being extremely unprofessional saying that its not a part of his job and call back the receptionist desk and talk to Jason. Few days later my wife called back to talk to Jason and of course he doesn't pick up. Believe it or not we tried to reach the finance department for two weeks. I tried them back a few days later to talk to Jason and spoke to someone named Sarah who by the way is phenomenal and she explained how buying out a leased vehicle works and what documents we need. She also took down my information for Jason to give me a call back. It has been one week and nobody got back to me. How is this dealership still in business? Guess they don't care about making sales, off to another Toyota dealership I go. Sarah, if you read this, I really appreciate your help and you're too good to be working there.

Mahad provided exceptional service, worked with me to find and make sure the vehicle met my families need and was within budget. All while answering any questions we had along the way. As a first time buyer from a dealship he and the team where there to help every step of the way.

We had a great experience working with Mike Ghowsi, who was very courteous and helpful, and gave us what was a very fair deal on our new 2018 Corolla. He spent a lot of time with us explaining details and going through the paperwork. Highly recommend Mike and this dealership. Peter D'Costa who took us for a test drive, and Shelly Butler who assisted us with financing, were also both extremely friendly and very helpful. We've been driving for a couple of days now, looks good so far.

I just wanted to come on here to say the Akeem Isaac, Mike Ghowsi and Ricardo Garcia are amazing Toyota Sales Rep and Delivery Specialist. Super kind, helpful and knowledgable! Thanks guys for all your help i really appreciate it.

They Just want to take your money. I have 3 bad experiences already there.

Worth the drive from Stratford

The TOTP team are the nicest people I've dealt with at any dealership and made the buying experience very easy. These guys were very helpful to my wife and I- It's evident that they value the overall experience that their customers have, it's totally ingrained in their approach. You can tell they take pride in "just doing it right" and frankly, exceeded our expectations of customer service.

Shout out to Jeff M and Matt T, again, unbelievably helpful.

Great service. Always went here to get our cars looked at if there are any problems and for the oil changes. Has a very nice waiting area, scenic also offers a closed in space for privacy/quietness. Good cafe as well.

We recently purchased a 2019 Corolla Hatchback from Tony Khoury at Toyota on the Park and couldn't be happier with the service we received at the dealership, or with the car itself. When you are making such a big purchase, it's stressful and a little bit scary! Tony made the experience an incredibly pleasant one. He gave us a great deal on the car that we wanted, and was friendly, honest, and knowledgeable. I researched different dealerships, and Tony was by far the most honest, accommodating and professional of the bunch. Tony, we can't thank you enough!

I love their lounge! If course you get the Toyota service.

Great place, brought my car in for service, got a complimentary shuttle service back to my office. Picked up a few hours later and brought back to the dealership, my car problem was diagnosed, and solved at no charge to me. Wow awesome dealership

Got my corolla serviced here and lucked out with this honest dude who told me what I legit needed to get done vs the list of 'issues' the 1st dude gave me. Your experience will depend on who you get. Either way this dealer tops the richmond hill one

Chitra Selvanathan at Toyota on the park is the worst because if you have a problem with your car after buying it, she will tell you to come and you have waranty and she says it will cost losts of money and wastes your time.

Worse experience ever...i have a rav4 and the car was in very good condition..i went there to change all the fluid..transmission fluid(flush) ..engine oil..rare deferntial fluid..
After the service i started having transmission issues..i went there after 3.4 weeks as i was out of the town and couldn't really understand the problem.. But when i drove it on highway i realised there was serious issues with my transmission which didn't have before..

So i went there and told them..and they said you came very late you should have come early..and Refused to check the car with out inspection fee.. And i paid 80 cad.. And they came and said my torquae converter needs to be fixed and said it will cost me 2000 cad..

As i have driving and maintenance experience of 15 years..how the hell that it supposed to happen with a good transmission?

I asked them what ATF they used and asked for information and log.. They said they don't have it.. And the customer service is getting awful as it feels like you are begging service for free.. But you are actually paying a premium price...

I asked them to do a reflush on the transmission.. As i think it wasn't done correctly.. Or the fluid wasn't right or they made a mistake.. They refused and asked for money to re do it..

Later on i went to a different dealership checked the genuine ATF by myself.. And did a ATF change.. And the transmission was good as new...

I can not explain its a fault of a particular technician or a poor batch of ATF.. But it cost me time and money and effort.. And i was supposed to lose 2000 CAD for nothing..

Remember its a costly place to run.. And they will do everything to keep the money coming..

Advise for dealership: please provide attention to your customer and their problems.. And try to help them if need.. Just trying to save 50..60 bucks would not provide you long term benefits.. You will lose your customer.. There are other places they are willing to provide service to.. Remember its a Toyota dealership not a cheap dodgy car fixing shop...if you are talking premium price from customers have the premium attitude and service..

I had a very good experience with my saleman Mike and I strongly recommend him if any one is looking for a car.Very honest and no pressure buying a car

Great service, very knowledgeable staff especially Jeff who was very patient in answering all of my questions! Loving my new corolla and confident that this team will take good care of me and my car.

If Toyota offered the new Sienna with roof racks in the Le line we would give 5 stars. This was extremely disappointing. What mini van driving family doesn t need roof racks at some point? Toyota, who is calling the shots? Our salesperson, of course is not to blame, he took care of us. Thanks Parker.

Great experience buying a new Prius. Peter D Costa was terrific- listens, efficient, good advice and pleasant. Gets the job done!

Chitra selvanathan - she was more concerned about the customer needs

Thanks so Mike and Ricardo Garcia you guys made my day. Mike thanks for give me the best deal and Ricardo thanks so much for your patience and knowledge you are amazing. You guys deserve 5 start I will recommeded to all my friends. Great

Peter D'Costa.
Was very kind and helped with all my concerns in buying a car. Made me buying a car very easy.

Excellent experience all around. Once I sent a contact request, I received two callbacks right away, from Mike in sales and Peter, used car manager. Everyone at the dealership greeted me, made me feel welcome and appreciated not pressured at all, more like they were rooting for me to get the car I wanted. Test drive was awesome, Mike had a free CarFax in his hand when he called, and I got all my questions answered. Very pleased with this purchase, and I highly recommend Toyota on the Park.

I recently went to Toyota on the Park to get some work done on my vehicle. I was helped by a one Jack Zammitti, and couldn't be happier! He was able to get my vehicle in and serviced in no time at all, made sure I was comfortable, and made it an all around enjoyable experience! I would HIGHLY recommend Toyota on the Park, and will gladly tell anyone going there, to ask for Jack Zammitti... I know I will be back to see him 100%

We are very pleased with the service we got at Toyota On The Park when buying a Toyota Prius. It was our first time purchasing a new vehicle, and as such we were slightly apprehensive about the thought of a pressuring salesman. However, Shajee proved to be no such person. He was friendly and understanding towards our family, letting us think through our decision before making the purchase and staying with us past closing time. After making our decision, Conrad and the team were very knowledgeable and responsive towards our questions while transferring ownership of the car. They ensured that all the financing, warranty, and maintenance options were thoroughly communicated to us. Combined with the Red Tag 0% financing and our excellent new vehicle, we could not be happier with the experience and would certainly recommend the dealership.

Good people with great service. Chitra Selva is an amazing lady. She is honest, genuine personality and knowledgeable. She helped me choose the best vehicle for my family. I'm happy with the vehicle and her service. I'm so glad I met her.

Alishah is here to just insult the customer. She don t know how to talk and when a customer ask her some questions to make him self clear she is laughing and making fun of him.

Awesome experience at Toyota on the Park. I saw Chitra on TV and was very happy to meet her. She got me a great deal! Highly recommend Chitra!

I gave one star because zero was not an option. They overcharged my wife and ran up a bill with unnecessary inspection fee and an alignment when no suspension work was done. When I confronted them they said it was all preventative and factory recommended. Recommend by Toyota to maximize profits. The consumer can t prove the work is unnecessary because they don t have the machinery and they will take advantage at every chance they get. We will never deal with this organization again.

Update: my wife just had the air conditioning fixed in her Sienna on May 27th. This was done by another shop. Not a dealership. This was the one thing she ask Toyota to make sure was working. After charging $134 plus tax to inspect the vehicle they didn t notice is was not performing well.

Summary: they find work that isn t really necessary and they missed the ONE thing she asked them to make sure was working. Totally unacceptable.

It was a pleasure to deal with Peter D'Costa, prompt, responsive and efficient service. Will surely recommend to friends and family.

Pat Tehrani is a great sales rep. Thorough and upfront. No BS, no games. Over the years I have purchased seven new cars; the past four have been Toyotas. Working with Pat has been the best experience of them all. Thank you!

Friendly and helpful staff. Squeezed me in on Christmas Eve so very grateful. A bit more pricy than alternatives though.

Jordan Lin helped us to the best of his abilities and scope. He truly would extend the helping hand to have satisfied customers. I told him that this is not the last purchase we will deal with him.

Likewise Rui de Ramos was easy to deal with and accommodating. He made sure we got the best rates and term.

Thank you Ricardo Garcia and Mike for the business and everything was off the hook. You guys rock

Thanks to Brad and Chris for their professionalism throughout the whole selection and buying process. They were very knowledgeable, friendly, courteous and patient! I never felt pressured towards any particular option which was a great surprise after visiting other dealers. I'd definitely recommend Toyota on the Park.

To the management of Toyota on the Park,

It had been over 3 months for me going around many Toyota dealerships in search of slightly used Toyota RAV4. However, I ended up being not satisfied with either or both price and vehicle condition until I visited Toyota on the Park.

It was at this place thatI met the great and respectable man, Mr. Bob Gilbert, who convinced me to change my mind and go for a brand new RAV4 LE. He took his time to explain the advantage of buying the demo car parked in the showroom. I do not have enough words to appreciate Bob. In a nutshell, I dare to call him that he is really born for that job. It has been a week since I started driving my new car as well as referring your valued dealership and Bob to friends and acquaintances.

At last, but not least, I would like to conclude by saying these two words to Bob. Keep up your humbleness and simplicity. I am overly satisfied with your service.

Alem M Tesfazghi

Many thanks to the team at Toyota On the Park. Irfan (Mohammed Shaikh) was a delight to work with; professional and accommodating to all of my questions and feedback . Peter D'Costa and Ali Nikpour were especially helpful on the day I picked up my CPO 2104 Corolla S. Jure Rossini, it was hilarious sharing car stories with you. Chris Walters, you run a top notch showroom and sales team.

Great customer service! I was sold a 2018 Rav4 and it is a great car. Although it is used, it genuinely feels like it's brand new. It even still has that new car smell. The salesman (Mantas Gulbinas) was very attentive. I love that fact that he checks on customer satisfaction even after the car is sold.

Bought my first truck here a 2021 Toyota Tacoma and had an amazing experience with staff from sales Mike Ghowski; he is knowledgable and helped provide the best service and deal he could. Mike made the sales process stress free, no pressure and straight forward. Shoutout to financial manager Shelly, she was thorough and explained all the paperwork and made the process quick and easy.

I had a pleasant experience here and I would definitely recommend this dealership; ask for Mike Ghowski he will take care of you.

I would want to recommend this dealership to anyone who wants to buy a GOOD car. In the last one month I have seen a lot dealerships but this is a brand of dedicated professionals and a proactive team. Judy and Sina excellent team. They both know their job and when it was time to involve their boss Mahd, the involved him and closed the deal. They are welcoming ad appreciate you as an individual. This is my first interaction with Toyota on the park but definitely not the last. See you guys soon on car wash days. Wonderful winning team Judy and Sina.

John lee and Shelly they were very good to me to this beautiful car to get. I thank you both of you may God bless you. Yoseph

Peter de costa was excellent, able get the best deal with amazing service.

I had an amazing experience with Ricardo Garcia, I ll always recommend his service, this guy is really friendly, easygoing but very professional. Thanks for the good memories.

I got awesome service by Mohomed irfan sheikh and manager Chris Watson...I would recommend sales person irfan to buy your vehicle. He is very polite, courteous and very helpful..manager, Chris Watson did my credit application, treated me very well. I would recommend Toyota on the park for your next Toyota purchase

Awesome experience with Mike Ghowsi and Ricardo Garcia. Thank you so much for giving a detailed explanation of the car and providing a friendly conversation as well.

Amazing experience with Andrew! I purchased a meticulous, previously-enjoyed vehicle from the inventory and what a seamless and effortless process it was. Great experience !!

I bought a Sienna from Mike. I have a very good experience with him. Thank you for your hard work.