Superior Acura Review

Over all my experience with Surperior Acura was top notch!! Lloyd Daughty was very profession and knowledgeable. I felt very comfortable driving my new Acura home to NKY because Lloyd walked me through all of the new technology this car (space ship) has to offer. Brandon Agee, in finance, was great to work with as well! He made it quick but still explained everything thoughly and before I knew it was driving home! I look forward to bring it back for routine maitnence because of the level of customer service this dealership has. This is my first Acura and I don't think I will ever go with another brand or another dealership. Thank you!

When traveling home from Ohio I had a flat tire on Interstate 70. Logans towing brought my vehicle to Superior Acura as recommended by the Acura roadside assistance program. Upon my arrival, the service employee was rude and didn't want to assist. He stated that they did not carry the Goodyear tires on my 2016 TLX, disnt want the tow company to drop ny car i his lot and didn't have a loaner car for me. I had to take my car to Dicount tire who went above and beyond to provide the level of service I expected from Acura. I was extremely disappointed and would not recommend Superior Acura!!

Salesman. Were very low pressure snd willing to help. I will for sure be back to see these guys.

I had awesome service done here at the Acura dealership by I highly recommend this place to all Acura owners , made an appointment got outstanding service!!! Leah Holcome

Great service . Kool Ken gave me great service and a great deal .

I always get great service at the Service Dept. Thanks!

While they were very helpful before we purchased the vehicle, not so much afterwards. 5 different service lights came on the next day after purchasing our car from them. The vehicle surges and stops and the brakes locked up while driving. ALL OF THIS IS THE NEXT DAY AFTER PURCHASING. Thankfully I was driving it and not my wife with our 2 kids in the back. They would offer no help whatsoever. Apparently as is means patched together to make it through a few test drives. Will not be buying from again.

I think this was my best car buying experience ever! Everyone I dealt with at Superior Acura was really fantastic! There were no pushy, hard-sell tactics. There was just pleasant interaction and a feeling like I had all the time I needed to make the right decision for me. Lloyd Doughty, Jorge Osario & Walter Starks we re all incredibly helpful & professional. I would happily return to Superior Acura to purchase my next car.

My salesman, AJ, was fantastic. Honest, did everything to help me, etc. On the other hand, the shop manager Jorge is a lying, cheap, prick. Something was clearly wrong with my front wheel bearing and he agreed to fix it upon purchase if i showed up at 9am the following day. I did and even signed papers when i was told he couldnt fix it that day as promised. I brought my car BACK to be fixed and he claims nothing was wrong but he gave me two new tires. Funny, because my steering wheel is still shaking (not as bad of course because im sure there was a dead spot on the old tires from THE WHEEL BEARING) and the wheel is completly sideways when going straight, while one tire is straight the other is at a 45 degree angle. But nothing is wrong, right? The fact that you cant manage a proper alignment is concerning. Mind you i would have paid less if we hadnt come to the agreement of fixing the wheel bearing. Dont shake my hand and then LIE TO MY AND YOUR COWORKERS FACE, Jorge. I will NEVER be doing business here EVER again.

Our MDX had a loud wheel bearing during our trip home to Ontario. John and the rest of the service staff got us in promptly and got the job done quickly that enabled us to get back on the road and home with no problems. Thanks for a pleasant experience.

I had the pleasure of working with Steve Swantko and Lenny Pugh to lease a 2018 Acura RDX. The experience was extremely pleasant. Steve and Lenny are both personal as well as professional in their work ethic ! If I good have, I would've rated both Steve and Lenny with 11 STARS ! Thank You Steve and Lenny !

Leah and Ashley always make my visit a pleasant experience

Steve Swantko has excellent salesmanship. He was a pleasure to with. There was no pressure. He listened to my concerns & answered all of my questions. I knew when I left the dealership I bought a great vehicle & all at a reasonable price. I will tell my friends & neighbors to visit Steve at Superior Acura. Thanks again Steve !

I will never take my car back to be worked on. My husband and I took our MDX in because the ABS, VSA, and AWD lights came on and it was making a scraping sound. They changed the battery saying it was a bad battery causing the lights to come on (even though our battery was only about 1 year old). That very same day (on our way home from the shop) all of the lights came back on. I tried calling them back, but they were already closed for the day. I left a vm and no one ever called back... called again and left another vm but no call back. Called one more time and got someone who told me I could bring it back in. They initially wanted to charge us again for looking at it but finally agreed not to. They came back and said it was a bad left rear sensor. I asked her would that explain the scraping noise and she said that anything else going on with the vehicle would require a diagnostic in which they would charge us for. I'm really thinking like why didn't you do that in the first place instead of charging us for a battery!!? Idk what they did to the car, but since leaving the last time, all of the lights plus the transmission light have come on and the audio mode on the radio has stopped working.

Randy was very patient with us while we drove several different cars and helping us with our decision. We looked at RDX, MDX, TLX and RLX's and decided on a TLX. Thanks Randy for all your help! Superior Acura folks are nice to work with and do not pressure you into a decision. We'll be buying our future Acura's from them!

Fast and efficient sales team. They are backed by the only precision service department in the area too. Very happy with all 5 cars I've purchased in the last 6 years.

Took my car in for a recall I received and was so pleased with my experience. The person who waited on me was extremely nice and professional and the accommodations in the waiting area were very nice too.

Ken provided excellent customer service to me and my husband. We both purchased the MDX vehicle. His ability to respond to our questions and to go the extra mile to work with the numbers to make it an affordable purchase was excellent. Ken went even further to follow-up to see if we were happy with our purchase and to let us know that he was available to answer any questions we might have. We were very satisfied with the way we were treated and would recommend this dealership and specifically, Kool "Ken" Powell, to them. Thanks Ken for your professionalism.

Great people work in the service department. I have had my Acura always serviced here!

Lloyd was a great salesman will definitely return to purchase another vehicle!

The name says it ALL! THE BEST DEALERSHIP EXPERIENCE EVER! George the sales manager helped me pick out a vehicle that I could not be happier with. Randall, My selling professional that went above and beyond. There is a reason this company does well. Everyone of the staff provided me with first class service, it is truly one place to be respected of your time and appreciated for your business. Do yourself a favor and give SUPERIOR ACURA A VISIT. I DROVE 2 hours to do business at this dealership and I would do it again. Thanks a million George and Randall!

Long time Superior Acura customer. Steve Swantko is the best. Love my TLX thus far. I would encourage anyone in the market for an Acura to deal with Superior Acura and Steve Swanko.

The entire experience was easy, relaxed and took much less time than I ve experienced at other dealers. I was well taken care of and knew I was getting the best from each person I worked with. I completely recommend!

Thanks to Kenneth Powell, I was able to give my family the security knowing that we now have a safe and very dependable means of transportation. He was so genuine and really helped me understand the Acura Leasing program which was a great benefit to me. I am so thankful that words can't express my deepest appreciation...

I have been an Acura customer since 1987 when I purchased my first Legend. Since then I have had another Legend, an Integra, an RSX and a TL all of which have been excellent automobiles. The Dayton Acura dealer's service department was terrible for years, so I found myself driving to Fairfield (Cincinnati), Ohio for service even though the Dayton dealership was only a couple my miles from my home. The service department in the Fairfield Superior Acura Store has been outstanding, providing me with detailed explanations of the service issues on my TL and doing excellent work at fair prices. I was thrilled when I heard that Superior Acura had purchased the dealership in Dayton thinking they too would provide that same quality of service. I will certainly consider purchasing another Acura after doing business with this dealership.

I purchased a used Certified MDX from them years ago and have since purchased another one from another dealer.
The service I have been given at this dealership has been excellent. I drive over 40,000 miles per year and put on over 200,000 miles on my older MDX and have over 170,000 miles on the one I currently drive.

If I buy another Acura, I will be sure to have it serviced there.

Helpful and friendly sales representatives, easy negotiation, and great selection. Professional and easy experience. Thank you!

We had been considering an MDX for years and have spoken to Steve Swanktko several times after previously buying an Acura TL from him. Once we worked out the details for our purchase, the transaction could not have been smoother. Steve, Lenny Pugh and Brandon Agee made it a pleasure to purchase our MDX from Superior Acura. Steve spent a considerable amount of time reviewing the features and making my wife comfortable with the car. Steve has followed up since the purchase and I have his cell phone if we have any questions. Lenny Pugh did everything he could to get us the Dark Cherry Pearl MDX we wanted at a fair price. Brandon Agee had all the paperwork ready when we arrived to finalize our purchase. I'd like to thank the Superior Team for their professionalism and attention to detail. I have and will continue to recommend Superior Acura to friends and family.

Our Salesman was incredibly knowledgeable and helpful, not just looking to make a sale. He recommended the perfect car after listening to our needs and we were in and out in very little time!

I just purchased a new TLX from Superior. I've been a long-term GM and Ford customer but wanted to buy a domestic vehicle this time! I would like to thank the team for taking time to answer all of my questions and making the sales process painless. They were knowledgeable and took the time to go over the operation of the vehicle electronics in detail. There is a lot to learn and I will take Jason up on his offer for a second round of training after driving the car for a while.

I have not had to purchase a car in the last 35 years. 2 years ago my husband purchased an Acura RDX from Steve Swantko at Superior Acura. We had a repeat of the incredible buying experience again with Steve as our sales representative. He knows his product inside & out, and explained all aspects of the sale and features of the car in detail. Overall, an awesome buying experience. I love my new car!

They always do a good job. The wait was over 2 hours today and that was longer than I expected.

Great service department. Very helpful and knowledgeable staff.

How can any dealership charge for work covered under warranty. You guys charged my friend for a seatbelt code when he was there to buy a new set of keys for his car and while your machine is already plugged in for the keys you charged him for the "diagnostic" you guys are criminal. #ETCG

Turned in my 18 TLX lease and went into a 22 MDX. Love it and the team at Superior did a awesome job. I love their service department as well.

Always professional and they care. I have now bought 3 cars here and will not go anywhere else. Great service in sales and service!!!

I always make an early morning Saturday appointment because I know I won't be waiting all day and I trust the service staff's efficiency and expertise. I trust that mechanics and consultants will take great care of my vehicle.

After looking online I narrowed down which pre-owned cars under under 10k I was looking at and thought I'll just stop in because I was ready to make a cash purchase. Walking up to the door there was a salesman shaking his head. When I walked in I said I was online and would like to look at a car.
He said that car is gone. I said it is still online and he said no it takes a week to remove cars.
I get into my car and drive out the lot and spot another car that is online so I pulled back in. When I walked back in the same salesman and two additional salesmen approach me as if there was a problem and I said I that there is a car on the lot I am interested in and they said no. One said oh that car is bad you don't want that car and the original salesman said we have no cars to show you. They made me feel like they were ready to physically remove me. So why advertise cars and park them on your lot only to run people off. I know 10k is not a lot of money buy hey they can just keep them cars on there lot. Some one will take my money.

First and foremost, my father and I are very loyal Acura people. After graduating college, I needed a new vehicle, and found my ideal car, a 2009 TSX with a 6sp transmission for a very competitive price at Superior; in hindsight I should've worked with Columbia to get the car there instead of dealing with these folks. I was pressured numerous times to finance through them/Acura after stating I was uninterested and going through a referred credit union. The car was in pretty good condition, with the exception of a cracked fog lens, a windshield chip (I didn't notice until weeks after), and some slight damage to the front bumper on the driver's side from where the prior owner had run into her garage (!). Getting those fixed was a bit like pulling teeth, but they were completed. When I came back in after telling them I was going to buy, they appeared as though there was no rush, no urgency in completing the sale, and were completely unprepared when I did return, with a check in hand. All of this occurred in January 2012.

Fast forward to a few weeks ago, I go in to their service department to get some oil topped off as I now work in Fairfield. The service guy said we don't do that, but you can buy a quart or two and one of our guys can do it, or buy an oil change. I told them, Columbia offers a top off and car wash for free in between oil changes, and they said well we don't do that here. I was then offered to set up an appointment for a change, it was close enough, and agreed to the following day during my lunch break. While admittedly I did not want to go in, I would have had I received a reminder phone call (standard operating procedure in my book) but did not, which is what I assumed would happen considering their history of shoddy service. I will not ever recommend Superior for sales or service, I honestly wonder how Acura allows them to stay in business. The disparity in service and comfort level between Superior Acura and Columbia Acura is unbelievable, I will continue to go out of my way to go to Columbia, and will continue to actively denounce Superior as anything but a terrible service provider.

Worse place I've ever dealt with. Went to have a key made and they want to do multiple things that never needed done. Told me they would fix the car and it would be one part and that has turned into all kinds of problems. Never again.

Bought a car over the phone and they made the process super easy and they were very accommodating. Steve was my sales rep and cut right to the chase with no games whatsoever.

I have been dealing with Superior Acura for the last 17 years + and would not consider going anywhere else. That and family ownership that treats customers with the up most courtesy and respect keeps people coming back. Steve Swantko is the best around!!!!!!

Sales Rep. searched for a car for me for sometime, and found exactly what I wanted/needed right in my price range. I couldn't ask for a better experience. Speaking with Financing was easy. It was great to have different companies give us rates on our loan on the spot. I returned my SUV for pre-certification and was greeted with the utmost courtesy. I was given a loaner vehicle for two days until the work was completed at no cost to me. Work was done at no cost also. This is the second vehicle we've purchased from Steve in 3 years. Way to keep us coming back Steve! Great job!

I purchased a 2012 versa for my mom with approx. 64,000 miles on it. I was told there were no engine issues as per there inspection. I noticed a small ticking and was told it was normal for that engine as it is a 4 cylinder. This was in oct. 2016 in April the engine sounded terrible. This is after she put appox. 800 miles on the car. City driving mainly. I took the car bar to them and told them that another large dealer said it had " Piston Slap". They look at the engine for a day and assured me this was not the case. Guess what it is...8000.00 to replace the engine. They are of no help. Denying everything. I know it's a used car but 800 miles later the engine is shot???? Really? In there defense they offed a protion plan for 3,00.00 and told me I did not need it as this car was solid. RIGHT. Just an FYI BECAREFUL WITH THESE PEOPLE.

This is my 4th TL in a row, Steve provides a great experience when finding and purchasing my new car.

I found a 2012 Nissan Juke at Superior Acura online and decided to do a test drive on a rainy Saturday afternoon, 12/26/15. I showed the listing to the Receptionist who called over a Salesperson, Jeff Whitaker, so we could get a test drive. Jeff was absolutely great! Very knowledgeable and informative on the Juke and it's features. The test drive went as expected and we decided to buy. This is where the experience went from pleasant to excellent! No pressure, all information provided, and all questions answered. Then Jeff introduced us to Superior Acura's Finance person, Brandon Agee. I really appreciate Brandon's efforts in getting me a very favorable rate! I have to say Superior Acura provided a truly pleasant experience! From the moment we walked in, everyone was nice and helpful. I would definitely buy another car from Superior Acura!!

I was very satisfied with my car buying experience at Superior Acura in October 2017. Kenneth "Kool Ken" Powell did a great job of making the car buying process as simple and quick as possible. It was easy to test drive a number of different vehicles and Ken was very well versed with each car's specifications. I brought the whole family and we were able to test drive with the baby and car seat installed to make sure everyone fit comfortably.

When we got to the actual purchasing process, Ken showed me multiple different payment options and was again well versed in the differences and processes associated with each option. Overall, the team at Superior Acura proved to me that they work very well together, they are knowledgeable about their products, and they place a lot of value in the customer experience.

We love this dealership -- for car sales and service. We really enjoy working with Steve Swantko. He's very knowledgeable, honest, and is great about follow up. We are repeat customers at Superior Acura and can highly recommend it!

We worked with Steve Swantko to get our new family car. We found an MDX online that we fell in love with. The process was quick and easy. We told him what we could put down and the payments we would like to stay at per month. Steve got an even better monthly payment for us than we expected! We were in and out with our new car that we absolutely LOVE! Highly recommend.

Have to agree with other posts... their service people are terrible. Just plain rude. They should not be allowed to talk to the customers. This is supposed to be a luxury dealership. They should take lessons from Lexus. Its a whole different experience.

Excellent all the way. In forty years of buying new cars, we've never had anyone take the time, patiently, as Damon did in going over features of the RDX

Good inventory of quality cars and good experience with salesman (Giovani). Gio was very knowledgeable about Honda's in particular and was a big help in selecting a used Honda Civic for our daughter. However, financing was a very slow process (we were literally at the dealership for 5 hours) and Larry tried to finance our loan for a higher interest rate (2.4%) at a different bank than requested. We were already approved at Aurgroup with a 1.9% rate, which caused further delays. Larry was condescending to our daughter as well. We were also given incorrect information about our first set of license plates. There was absolutely no followup after the sale. Overall a less than positive car buying experience! A stark difference from when I purchased a new Acura a little more than 5 years ago. Most likely will NOT return to this Acura dealership for further purchases.

I have been a Superior Acura customer for 12 years and I can say that because of Steve Swantko and the staff at the dealership. Steve is what we all want in a car salesman. He is honest, straightforward, and takes the time to understand his customers.

I intend to continue the relationship by utilizing the Service Department for all my service needs.

First ever enjoyable car buying experience.
by Tennessee River Rats from Lawrenceburg, IN
April 21, 2017
Had researched and was interested in a used Acura MDX that was in their inventory. Was greeted at the door, and directed to AJ Gray, who was extremely helpful and friendly. After the test drive, then came the all the normal "fun" paperwork. My previous research indicated how long they had the car, what wholesale price was for it, based on condition & mileage. My husband had a top price from which he refused to budge. Poor AJ, who good heartedly was back & forth with Clayton, the sales mgr. and my husband. Ultimately, we dealt with both of them. There was a lot of laughter & posturing on both sides, but we got the deal! Must say, it's the most fun I've ever had buying a car, considering I'm usually a little nauseated by the time the process is over. I would highly recommend Superior Acura to anyone who wants to deal with friendly, competent people! Even the ones we weren't directly involved with like Joe were engaging & friendly. But....AJ, I'm waiting on those oil change coupons. You did say they are for free oil changes for life, right? I'm sure Clayton will approve them as long as we take him fishing.

This was the best ever car buying experience we have ever had! Our salesman, Randy Harrison, provided us with the best test drive we have ever had. He offered to ride with us or take the drive without him. We chose to take him with us. He sat in the back seat and gave me directions and demonstrated the features of the 2019 RDX as we drove a coarse that really shows what this vehicle can do. After we finished the test drive, we were sold! Randy then provided us with an absolute ZERO pressure purchase of the sale. The entire Team explained the options available to us but never once did we feel pressured to buy anything. The Team at Superior Acura are the Best ever!

I saw the car I wanted on car fax and a quick response from the dealer ship was made, I came in and met a great sales man and business manager. Got a great deal and a great car all smiles at the end of the day!

Excellent customer service (Ashley in service department thanks for your service). Thank you service department!!

April 21st 2018 I was suppose to buy a 2014 nisssn Altima for 10k. I got there and it was already sold and my salesman Kenneth Powell, told me he got me approved for 3 other Vehicles that he thought would fit my budget. I was pressured into buying a 2016 Chevy cruize that was 14k And was told to man up about buying my first car. I didn t have another way home because I sold my car to get the down payment for the Nissan Ultima that I was originally going to Superior Acura for. Driving home with my car I noticed the touch screen navigator would freeze and the tracks while playing music would studder continuously until I turned the car off. That following day, I drove Back to the dealership to take the car back because I wasn t satisfied and they told me that I couldn t take it back, which doesn t seem right if I hadn t had the car but for 24 hours I was even trying to negotiate with them for a bigger vehicle and they didn t want to do that. They told me if I drop the car off, it would be a voluntary repossession. When I say They, I m talking about the manager Jorge, the financial manager Brandon Agee and the salesman Kenneth Powell. I took matters into my own hands and called the bank to cancel the contract after everyone at the dealership I spoke with, said I couldn t do that, which was a LIE because the bank would ve said that I couldn t! I put $2000 cash down for this car and I even agreed to trade for a bigger car that fits me (mind I m 6 3) and Kenneth Powell said it was okay. That didn t happened because nobody there agreed I m assuming. Not to mention, I was approved for a couple different cars that I didn t even want which also means, my credit was pulled several times.. so I waited 3 weeks till Jorge finally calls, telling me to bring his car back. I told him that I would bring it back and I also told him I wanted my $2000 back. That didn t happen.. he told me that they were taking out rental fees, $50 a day since I had the car, till the day I brought it back. I have all copies of the paper work including the rental agreement and nothing says I would be charged $50 a day for rental fees. I called up there on June 4th and spoke with Brandon Agee and he told me to come up and pick up a check for $1100 on June 7th. That s was not a part of any agreement. I CALLED OFF OF WORK to go up there on June 7th and Jorge told me that he didn t receive the check in his mailbox..He also said that everything has to go through their corporate office. He s telling me that I signed paperwork saying that I agreed to the fees and when I asked for the paperwork, he told me that he didn t have it and that is also at the corporate office. I am currently STILL waiting on $2000 from them that nobody cares about because I want to buy a car elsewhere.. I am very pissed and disgusted at the management at superior Acura of Fairfield! I m pretty sure that anyone that works there would feel the same way if they were living paycheck to paycheck and finally had money to put down on a car and lost it! Currently don t have a car or money to even buy a used car and all I ask is my downpayment back IN FULL. I have all copies of paperwork that I signed. Im tired of wasting time and energy on these people!

I knew I wanted a 2016 RDX and that I wanted to purchase it from Superior before I set foot in the showroom. It was there that I met Steve Swanko, perhaps the best sales professional I've ever had the pleasure of dealing with. I wasn't surprised, but I was pleased. The RDX, the Superior Group and Steve are all class acts.

I was looking for a specific model of Acura and found one at Superior Acura of Fairfield. I emailed the dealership requesting more information and a possible test drive and JoNell Lattimore responded right away and arranged for us to visit the dealership. I would like to say that JoNell was super to deal with and made the purchase easy and enjoyable. I will definitely recommend JoNell and his team to others!
Thanks!!

love their service they know how to treat you while you wait.

Even though I didn t buy the car but they were very friendly.. specially the Irish guy.

We had Joe as our sales rep and he was every bit of wonderful. He was not pushy nor did he give the car salesman vib that we all know. He helped us find the Acura that fit us and fit our budgetary limit. I highly recommend him to anyone looking to purchase an Acura.

Steve and Lenny are as professional as they come! Coming from Southern Boone Cty, KY, they even let us take the vehicle home overnight to ensure it was the right fit for our family. Steve took the time to walk us through all the awesome features of the RDX. Overall, just a pleasant buying experience! Chad, in the Finance Dept. was also just as great to work with. I would definitely recommend Steve and the staff at Superior Acura for your car buying needs: No pressure sales & great customer service

I can't say enough positive comments about Randy at Superior Acura. Randy met my wife and me at the door and went out of his way to make us feel comfortable with the process of leasing a car for the first time. We had lots of questions and worked hard at getting us the payments we needed in order to stay within our budget. Brandon in finance also went above and beyond finding the best price along with providing us a military discount to add to our savings. Thank you so much for a wonderful experience!

Bought a 2012 subaru wrx impreza from them. Everyone there was very nice Lloyd the salesman and Dennis the manager were both very helpful.

I just purchased my second used Acura from Superior and they never fail to exceed all expectations. Steve Swantko is the consummate car sales professional. From the moment I walk into the dealership he makes me feel like I am the most important customer on the planet. He is so easy to work with and delivers 100% on every commitment. I am now sold on the Acura brand and would never dream of buying an Acura from anyone other than Steve. Thanks Steve and Superior for changing my perspective on the car buying experience.

I brought my daughter to Superior because they had a used VW Passat for sale. We had a wonderful buying experience with the help of Jason Johnson. We were genuinely impressed with his personable care and thoughtful service. He said that he would follow up within the next day to see about getting us the missing owners manual. I thought that he would likely get caught up in other sales and not give us a call. He not only called us to check in, but also overnighted a second key set that he located apparently while searching for the manual. The manual ended up tucked away in the car, so all is well. The cleanliness and condition of this used car was way beyond our expectations. If you choose Superior, please see Jason and rest assured you are in good hands.

I have been working with Steve for years with multiple cars bought/leased. He has always been kind, professional and attentive. I would highly recommend purchasing or leasing a car with this team. Each time we have worked with him he has always been completely hassle free, not at all your typical "car sales man". If I could have given six stars, I would have.

One of the best dealerships around. Quality and skilled technicians. Friendly staff. Very comfortable place to relax or work while you wait with free Wifi and refreshments. And a great selection of vehicles to choose from. Always a wonderful experience doing business with this particular dealership. Highly recommended.

My spouse & I received seamless customer experience working with Steve at Superior. All through out he was very dignified, informative, patient & quick in providing us with options. Overall, Steve & Superior accommodated our requests. In the end we saw value in the deal offered by Superior Acura.

We drove up from Kentucky to test drive a used car listed at a great price. The thought of buying a car and getting a root canal were very similar unpleasant past experiences. We were not familiar with the car brand and Konrad was quick to answer all of our questions. His cheerful patient demeanor put my anxiety at rest. Konrad clearly takes a no pressure sales attitude seriously. Thank you Konrad for making this the easiest stress free car buying experience ever!

EXCELLENT CUSTOMER SERVICE!! Leah H. was very helpful and informative. Thank you guys for your SUPERIOR service!!

Showed up before they opened on a Sunday. Within minutes of opening, Stephen came out to greet us. We ended up spending most of the day there but walked out with a sweet 2017 MDX with more bells and whistles than we could have imagined. Throughout the process, Stephen was awesome. Certainly the most personable car salesman I've ever dealt with. He is a big part of why we decided to pull the trigger. At no point did we feel pressured or rushed, and he took the time to make sure we were comfortable with the decision. Chad was also easy to work with from a finance perspective. Got us where we needed to be and made it all happen. The manager Lenny also stopped by to make sure we were good and welcomed us to the Acura family. Overall, this was the best car buying experience we've ever had. Thanks to Lenny, Chad but especially Stephen Stocks for being awesome!

I have bought and leased many cars from many dealers in the past 30 years. Superior Acura is by far the best. No contest. Our salesman, Steve Swantko, is knowledgeable, honest and very fair. He did everything he said he would do after the sale and was always patient when I had questions about features. The service department was also great - friendly, honest, and offering great customer service.

I would buy again from Superior Acura - in fact I have - I have now purchased or leased 5 cars from Steve.

I sent a friend to see Steve and he was just as delighted as I was - before, during, and after the sale.

I give Steve Swantko and the dealership my highest recommendation.

I worked with this dealership to find a car for my daughters. Even though I came in at a lower target spend, I came away feeling that I got excellent value for my purchase. With so many "fly by night" companies buying cars at auction and doing minimal repair to them, I found it great working with a dealership that sells their own trade-in vehicles and ensures that they are in proper working condition. I took my used vehicle to my mechanic and he pronounced it in "excellent" condition - 6 years old and with 125K miles! You can't beat this dealership. They've earned their top dealer rating. The GM is also a great guy to work with. Excellent ethical bearing.

I recently purchased a used vehicle from Superior Acura. I initially emailed the dealership for more information. Leah promptly answered me and helped me set up a time to view and drive the car. Jason Johnson worked with me at the dealership. He was a pleasure to work with - very friendly, professional, helpful, and patient. Overall, I had a great experience and would recommend Superior Acura to friends and family looking to buy a car.

Best car buying experience I've ever had. My sales guy (JoNell) was excellent. I never felt like I was being pushed into anything. He was very understanding and wanted to put me in a car that I was going to be happy with, not just make a sale. Everyone at the dealership was very friendly and helpful. Would definitely recommend!

Rocky start with the purchase and delivery but overall the service department has been great and easy to work with.

Awesome! I took my TL in for resetting of PIN and navigation during the process of prepping my car for the technician Ashley was able to identify my issue and saved me time and $....!!!
Thanks Ashley and Acura!

I have been looking for a Certified Pre-Owned Acura and it was finally time to get serious. We were going to visit 2 dealers today and 2 more on Monday. Then we hit Superior Acura.

The staff gave us great value and went out of their way and well, it was time to stop shopping and start buying. I got a great car at a great price and drove off with my TLX today!

Special thanks to AJ, George and "Mr. Forms" Chad.

My experience is more so with the service department. About a year ago, I locked my keys in in between my hatch and the body of the car. (keys were sitting on the side when I closed the hatch) the only way to open the hatch is with the key. Luckily I had my title and walked there to have a key cut from the title. The guy working offered to drive me back to my car just to see if the new key would work. I declined as I've never had issues with keys before that were cut from the title so I walked back. Key worked better thab my original. A+ for willingness to go above and beyond for me.

The sales staff was excellent! Did a great job of moving through the process quickly, but also explaining each step. Very knowledgeable as well!

I visited the Superior dealership looking to purchase a car. After walking around outside for 20 minutes, while two sales reps stood inside watching, I went inside. Even after going inside, no one spoke to me. I finally walked toward one of the offices (where two employees were sitting and looking at me) but while walking toward the office, I decided I wanted no part of this place and headed toward the exit. It was at that time that one of the sales guys came out and asked "can I help you with something?" Gee, I don't know, how about helping me purchase a car? Needless to say, I went across town and visited the "other" Acura dealership. They were very courteous, exactly what I would expect when I'm about to spend $35k on a car. I live in Fairfield, but needless to say, I drive to Montgomery to have my vehicle serviced. Stay away from this place!

Steve Swantko and Brandon Agee did a fantastic job helping my wife and I purchase a 2014 Acura MDX. The dealership did an excellent job detailing the car inside and out. They went the extra mile. Thanks, so much!

Have enjoyed good service experiences. Confident in technicians.

Randy was helpful and knowledgeable. He made buying a new car easy and exciting. We will be back for our future Acura purchases because of our great first experience.

I bought a used truck from Steve Swantko. Steve did a great job, and I would go back and purchase a vehicle from him again.

Wonderful experience purchasing a late model Acura TSX from Steve Swantko and the entire team at Superior Acura in Fairfield, Ohio. The service manager spent time with me going over the pre-sale service done on the car, as well as the pros/cons (only one, which is covered by a 15-year, unlimited mileage Acura warranty). The entire team was friendly, honest, and professional. The experience was fun and effortless, and the condition of the car was above my expectations. I will recommend this dealership to friends and family.