Sun Toyota Reviews

Sales side is great. Financing dept went above and beyond to get me in a car.

Service, not so much. When faced with something beyond the normal oil change, or tire rotation, they either whine about looking at it, and/or imply that I'm the one with a "issue". I'm done with that service department.
While I may buy another car here, they won't see me in service.

Brian Hickey with the service dept. Did a great job gave me what was promised to me.
He is honest and respectful. I am gonna try to give him my business throughout the life of my car hopefully we get 200k on our new corolla.

Buyer beware. Internet pricing is not the actual price. Lots of extra fees way beyond tax, title and license. Huge disclaimer page even says the pictures may not be of the actual vehicle you're buying.

I liked your attention and quick dedication, concern for helping me in everything, thank you for the seller Fabio Castilian

Horrible experience. Horrible sales rep. Waste of time. They charge $1750 for "warranty" and it's not written on the website.

Eddie was very attentive to our needs. He was courteous and very informative, as well as the other staff. He made the whole process very easy. My daughter and I are very happy with our purchase and we appreciate the great service. We are definitely referring friends and family.

I just purchased our 4th car from this dealer. Nael, our salesperson, was outstanding. We came in at one minute before closing, but he stayed with us long after closing to help us find the right car. If he s not their top salesperson, he should be. While they will not be the cheapest, they will certainly be fair. If you are first time buyer, they will be patient and listen to your story, and then try to guide you to the car they feel will best suit you and your needs. If you are a savvy buyer, do your research, and come prepared,... they will work with you to meet your expectations. I have been to the other dealers close by, and there is no comparison. I can buy Fords on the Z plan, and I STILL buy cars from this dealer. They ll work with you, but if you want to push it, they know where their lines are. You have to appreciate people who are caring, enjoyable, easy-going, patient, and kind. And these people are that and more. Shop around but come here last. You ll be glad you did.

Needed a set of tires and possible brake job for 2015 Carolla and called several places. Service advisor at Sun, Michael McKinley sold me on phone with quotes and what to expect for next steps. Appointment the following morning at 7am went exactly as advised. Good honest service. I am a fan and will be doing my business here at Sun Toyota.

I was very pleased with Sun Toyota.I had never experienced a more pleasant afternoon with a sales person . I was also amazed at there show room and lunch counter. and the food was wonderful. the sales person Joseph Talsky was so very helpful. very knowledgeable in every way about my purchase. I would highly recommend Sun Toyota for your next purchase. Sincerely Shirley Cyr

ALL the Service members go ALL THE WAY to make sure I was valued as a customer...My Service Rep -KIRA... ALWAYS makes sure I have everything completed and genuinely cares about making my service
experience ALWAYS Positive !! Please Thank everyone for me !!

BE AWARE OF LESLIE! I got ripped off here so bad by a car salesman named Leslie. I'm 40K in debt for a car that's worth 18K. By the end of my 6 years finance I'll be paying 60K!!! Don't shop here!!

Great experience with the staff, including Paul, Jose and Jacky

Routine maintenance appointment. Good service, quickly completed. No problems.

Great experience buying a bigger car to keep my family safe. Sal Capodicci was very helpful walking me through the process. He even followed up with me afterwards to see how we re liking the new car.

Besides the strong-arm backroom sales tactics and lack of time to fully review documents on their gee-whiz electronic document monitors, they eventually damaged my car in the service shop during a regular oil change. -- Made me drive it to their body shop down the road. Had me go through rental car pickup (lesser car) and return several days later. No equivalent courtesy car. It took two days out of my work because of this. Management never once apologized or offered compensation, nor responded to a letter of concern. Zero confidence and cannot recommend.

For weeks I've been trying to help my dad find a used Toyota Camry to purchase around the Tampa/Clearwater area. I'd been to multiple dealerships and was close on a few different Camry's, but was really struggling to find a dealership that was really willing to work with my family to make a fair sale. I'm glad I held on for so long because the team at Sun Toyota is incredible. We'd dealt with the Sun Toyota team in the past, as my dad had purchased his previous 2013 Camry from them, but we'd been reluctant to make the long drive out to New Port Richey again but I'm so glad we did. Michael McKnight went above and beyond to work with us and help us find the right deal on a certified pre-owned 2017 Camry that was exactly what we were looking for. Michael was extremely helpful and patient with us during this process and never made the process feel uncomfortable or pressured us one way or the other. We left feeling like we got a great deal on a car my dad really loved and I truly believe this has everything to do with the sales team at Sun Toyota. I will definitely be recommending Sun Toyota to all my friends and family and hope to continue to do business with them again in the future.

I had a smooth and catered experience buying and financing a used car here. After a total loss and without transportation, they provided me with an Uber to the dealership even though I live 70 miles away. Nick and Brandon made every effort to ensure that I was comfortable and satisfied throughout each step and with every detail. Thanks to them I drove off with peace of mind and a great car!

The staff is friendly when you are in the process of purchasing a vehicle, but they lose interest in you after purchase. When in for a service visit I expressed to many sales individuals I was looking to potentially trade in my current vehicle and repurchase a new vehicle from them. Not one person actively tried to help me, they all dismissed me and instead were too focused on the football game on the tv in the service waiting area. Also I take very good care of my car and come in for routine oil changes and maintenance checks, but that doesn't stop them from telling me I need hundreds of dollars of work on my car.

Absolute terrible experience, the sent me a purchase order and then when I showed up they could no longer honor that price. I always heard they where sleaze balls but now I experienced it first hand. All they way to the top Joe Reth was even to slimmy to come out and apologize for his employees lying to me. Wesley Chapel Toyota was a much better experience. Stay away from sun toyota unless you like getting ripped off.

Excellent Service and completed everything discussed.

Smooth experience at Sun Toyota with Omar. He went above and beyond to provide exceptional service and made sure I was comfortable throughout my first car buying experience. Will definitely recommend friends and family to him.

We were looking at a car for 15 minutes and not even one salesman even looked at us, but in other dealerships they would approach us right away.

I have bought many automobiles in my life and have had some good amd some bad experiences. I wanted to say that the entire process from the initial phone call and the follow up after sale call my salesman Jay Riggins was extremely polite professional and patient through the whole process. We were a little harder than most because we traded a motorcycle and a car in for my 2015 tundra. Not only was jay very polite and made us feel like we were the only customers on the lot he also has a very calming honest way about him which made my wife and I trust him and the process. Anyone buying a new or used auto would be extremely fortunate to have mr jay Riggins!! I would recommend him and sun Toyota to anyone of my family and friends..

Thanks again jay
You made it an awesome experience..

Michael Schumaker . a pleasure to work with. It helped us a lot to get the best deal for us. He gave us a detailed description of the vehicle. He was always on our side to get us the vehicle. very kind I definitely recommend 100% working with him.

Outstanding service! Denise in the service department is professional, knowledgeable and provides excellent customer service. When I originally called I spoke to Amy and she was also very helpful and provided excellent customer service.

Everything about this experience was amazing! We drove 1.5 hours to get there and will do it again! They gave us a very fair quote online and then stuck with it once we were there. No games, only honest and transparent people. From the moment we started working with them through email to the moment we drove our Highlander home was great. This is the type of dealership we've been looking for!

I expected my purchasing experience at Sun Toyota to be like most other dealerships very satisfied and (taking a couple of hours at most)...NOT 6 HOURS!!!
The Sales Rep wanted us (my husband and I) to give him a five star review at the onset of our conversation ....before we had an opportunity to choose a vehicle (definitely not cool) I told him that , I usually give a review at the end of the transaction. He was indifferent to my comment and continued to show my husband where to leave the five star review.

Our appointment was at 1:00pm with Aiden. He was paged twice before he met us at 1:15pm. He was very pleasant.
We were interested in theToyota RAV4...we didn t have too many criteria...only two...we want a light color and it must have leather seats.

Some time later, a vehicle was brought to the entrance of the dealership. I was shocked when Aiden showed us a navy RAV4 with cloth seats. I told him that the color and cloth interior are the two things we did not want(in this Florida heat). He said that s what he has on the lot. We went back in and he brought his manager to meet us.
I repeated my concern with vehicle...he asked if that was a deal breaker for us and we both answered yes.

To condense this review, we chose a white 2021 model RAV4. It had cloth seats, but they were willing to replace them with leather. We went back inside very happy. There was a considerable amount of wait time, sitting for very long periods.

When it came to financing, we told Aiden specifically the amount we wanted our monthly payments to be and we agreed on an amount. We arrived at the Finance office and the gentleman, whom my husband had to tell him to make sure his mask covered his nose (COVID-19) said that the monthly payments were $50.00 more than what Aiden quoted us. I was stunned. I reiterated what Aiden told us and the agent said it was the taxes. I wished Aiden had mentioned that beforehand. (I don t like unexpected surprises when it comes to money). Hastily, we proceeded with the deal.

Around 6:20pm Aiden transferred our plates to the new vehicle. He couldn t find one of the keys. He told us to pick up the 2nd set of keys the next day, same time when we speak to detail person who is going to put in the leather seats.

My husband called Aiden the next morning before he went into the dealership to ensure everything was set to go.

When he arrives, he waits approximately 45 minutes. He is then told that the dealership cannot find the second set of keys....and the person who is supposed to look after the leather seats is on lunch. Seriously??? Is this how you run a business???

Jackie, the saleswomen rock star, worked patiently with me on multiple visits as I went through the decision-making process of what make and model I wanted. She even reached out on her day off! The dealership had sufficient inventory, so I did not have to visit multiple locations. Once I made a decision, an out the door price quote took 5-minutes literally from the finance team with laymen's terminology. I went for dinner and came back with a clean vehicle ready to go and went through an efficient electronic paperwork process in short order. A repeat experience for me that will keep me coming back. Thank you again, Jackie!

Kevin made the process as smooth and enjoyable as possible while keeping me well informed of my options. Because of him, I ll be a return customer!

BEWARE. I am not one to normally complain, but this is more than warranted and I want others to know what can happen if they decide to buy here. The first red flag was when I received the first offer when buying my vehicle, the Sales manage walked by and said "Lets wrap it up, we don't have all day". While it irked me, I am level headed enough to brush it off as low level sales tactics and continue focusing on what is important. The staff does not seem to understand that they are working for the customer.

When I wanted to test drive the car, a tech needed to fill it with gas. This was fine except we waited for 40 minutes because the tech parked the car on the side of the building and didn't let anyone involved know. While annoying... Whatever, I can deal with that.

This next part I can't even make up. While walking with the finance manager to his office to finish the deal, he slightly bumped shoulders with someone else leaving their office. The finance manager legit took down my contact information because I was a witness when they bumped shoulders. He told me he could be fired or taken to court because of a something so minor... The look they gave each other was extremely hostile. If this doesn't tell you how terrible the employee dynamics are then I don't know what will.

The employees definitely do not act like a team and everyone I dealt with seemed miserable and you could feel the tension between them. Again I shrugged it all off because I thought it was over with after I purchased the vehicle.

Flash forward to the future and my bank is letting me know that they never received any proof of ownership nor were they listed as the first lien holder. So I do what anyone would do and call the dealership to get the issue resolved. I am transferred and put on a hold for a few minutes, no big deal. Next thing I know I hear the phone pick up and immediately hang up. Several attempts at contact all result in similar outcomes. By far the WORST customer service I have ever had. I even had tint included in my deal, but after such a sour experience I would rather pay for tint then to go back to Sun Toyota.

I suggest that you don't use the Holiday dealership. It's all a con game and lies from the minute that the salesman walks up to you. Bought a 2017 Kia Soul three months ago. Said it was Sun Toyota certified. First the battery died. Now it won't run at all. Had it towed to them and they sent us packing right up to Kia. They're having problems finding whats wrong. Nice people there. They also owe our finance company over 2000.00 dollars where we cancelled part of the warranty. Been 3 months. Hasn't got to them yet. So if we could have a do over we would have went to Kia in the beginning. Wish we just had our money back. Next stop is ABC action news. Please beware!

Very happy with the service our service manager Mr. John Marazzi was very professional and friendly. Thank you Mr. John also the service staff for the wonderful job and for washing my car Thank you.

Great service. Victor went above and beyond to help us find what we wanted.

Great Service always honest. They will go out of their way to help. Several cars have been purchased here by me, family members or friends. Love Sun Toyota!

My Experience with Sun Toyota is exceptionally awesome! my sales person is Matt G. he went above and beyond for me to purchase my 2008 Toyota Tundra and I had a trade in for my 2002 Honda civic Ex which was purchased by my friend the next day with same sales person. the next time I buy another vehicle It will be at Sun Toyota even if I have to drive 24 miles to get there! to all Sun Toyota sales and service thank you!

Phil

I went there for the Hertz Rent-a-Car and let me say that experience was not good. But Sun Toyota itself seem to be very nice inside

Best Toyota dealership in the area. Always the best price when we buy new vehicles and their service department is always very accommodating.

Pankaj was awesome and very helpful. Love the car!!!!!

Bad experience with the dealership. Not recommended. I bought a vehicle 2 months ago . They lost my tag , I had been visited the dealership several times for that reason .I m still waiting who will result that .

We recently purchased a new Prius Prime and I must say that the experience was excellent. The salesperson we spoke to on the phone was not thdre when we arrived the next day, but Nick Cantu helped us every step of the way from test drive to leaving the lot. Everyone was very lnowledgeable, we got a better rate through them than we had found on our own. Made an appointment to get the windows tinted and it was done on time and looks great!

We ate very pleased!

Our experience with Sandy from sales was really good.Thank you so much.

We purchased a car from Sun Toyota almost 2 months ago. We have yet to receive our registration. After multiple phone calls come to find out the title was not clear and they are having issues getting it. Now we are on our second temp tag, which expires on 1/3/17. We were told if we do not receive our registration by time it expires we have to get a dealer tag.

The finance manager questioned our credit report more than any one ever has. He stated he had to "come up with a story to tell the back." While we don't have perfect credit. Sun Toyota stated they work with people with not so good credit, which is why we went to them. After signing paperwork, taking the car home, four days later they called and told us they were able to get the bank to approve us.

The $50 dollar gift card you get for just going in took us close to 3 weeks to get. We had to call and question them on that and were told that no one ever submitted the request for it. Once we did get it we could not swipe it anywhere and could only use it online or somewhere that was willing to type it in.

Hopefully we get our registration soon. Overall has not been a good experience purchasing a vehicle.

I was in this weekend and worked with Pat Chaban. I test drove 3 different vehicles, Pat was so patient with me. It took many sets of numbers and different car options for me to finally make my decision! Pat exceeded my expectations with is product knowledge as well as his patience with me! Sun toyota every-time, with Pat Chaban every-time!

I bought a used Tacoma Sunday afternoon from Sun Toyota. Pankaj was my salesman who was the most helpful, knowledgeable and seemingly caring individual I have dealt with in my 65 years. I gave a small window of price I could pay and everyone there worked until we were within my budget and I could drive home in my Tacoma. If I could give more than 5 stars I would. Great job Sun Toyota.

Excellent service, late at night and still excited to show me the vehicle I had come to see!

easy, convenient - Omar was on top of things from the beginning. The whole transaction was easy thanks to use of technology, convenient but most of all, Omar's personal attention. He was easy to deal with, shared information and I would highly recommend dealing with him and this dealership. I just moved down from Vermont and this part of the experience was a big positive!

We have purchased several new cars over the years having a great experience each time. We wouldn't drive anything but a Toyota. The sales & service staff are always friendly & ready to help. The Owners of Sun Toyota are very their all the time & also very "hands on" as far as making sure their customers are happy.

Patrick Pintavalle was so great to work with! He was super knowledgeable in the SUV's he had me test drive and he made my car buying experience a million times better. Patrick was very personable and made my time there go quickly. I would definitely recommend him to anyone looking to purchase a car from Sun Toyota.

My salesman came in on his day off to help me get into the truck I wanted and needed to have. It was a Sunday my financial institution is closed and they allowed me to take ownership prior to me finalizing my financing which is very unique for me. Lots of new trucks and SUVs to choose from they are also putting in a half a million dollar cafe it's going to be awesome. I love this place I have bought 3 Toyota from this location because they are great people

Jeff Loper Sales Consultant Michael Chaparro Sales Manager,

Just a note to thank you for the professionalism my wife and I experienced this past Saturday while purchasing my new Limited Tundra.

More than just a professionalism was experienced; a willingness to listen and go the extra mile struck me most with this purchase experience.

Yes I was skeptical at first based on past experience with other dealerships.

You guys set the bar high.

I will be back to purchase my next Tundra when the time comes.

Keep up the good work.

I ll refer you both whenever I m able.

Thanks again guys,

Brad T

Eddie Chavez was a great salesman. Wonderful experience and we highly recommend him. GREAT JOB Eddie!!

Recently purchased a new Tacoma and the experience was perfect from start to finish Sandy was super helpful and made the whole process a breeze. Will definitely use them again in the future

Leslie and Joe did an amazing job making this deal easy for me. They helped me so much !! Thanks for putting me in an 2020 Toyota Corolla! I love it !

Solid customer service. All expectations were exceeded, every question and concern that I had was answered fully and in a timely manner. Go see Aaron.

Great experience buying a truck at Sun Toyota this past weekend. Staff were very helpful and knowledgeable.

I came into this dealership with an idea of what i was looking for, i wanted to see real numbers. I was helped tremendously, with enthusiasm, patience, and understanding. My visit was a couple days in the making and took all day to seal a deal, but was well worth getting into my dream vehicle. I couldnt be happier with the experience and i hope others can find there way to this dealership.

Aaron Stouder and Allen Hicks, were very knowledgeable. He answered any and all of my questions. The truck buying experience was second to none. We got straight to the point. There was no long drawn out process or game playing. Would highly recommend not only this dealership, but also these two employees. Will most definitely be coming back here for my next car purchase.

Mr Makati was very knowledgeable and helpful, he is the reason I gave five stars!

Everyone we met was Phenomenal. Chris Ryan helped us but since he was new, nick helped us a lot too. Willy was a great spirit and my Italian roots really hit it off with him. Scott was a great person as well and all of his personal photos around his office were a great talking point. We definitely ended up spending very much out of our budget and we will definitely struggle now but it was a good day and a great experience.

This was actually the first car buying experience that I have enjoyed in over a decade. I highly recommend Brandon as a salesperson. This young man did everything right. Finance was flawless going through the closing process and I was in and out of there in a few hours. I highly recommend Sun Toyota.

I had the best experience purchasing my vehicle at Sun Toyota. Michael Schumaker was an amazing salesman and really did everything in his power to make my car buying experience smooth and easy! Thanks again, Michael. 10/10 recommend

Advertised car for $15,650 on their website but listed price as $16,800 + $995 dealer fee on the sale sheet. Also, they dont offer back the trade in value for Toyota's that Toyota preach they are known for, not sure how these guys sell cars. They were friendly about it though.

I recently purchased a vehicle from Bob Butler and he was very professional and very helpful. He took the time to let us drive several vehicles until we found one that suited all of our needs and addressed all of our wants. I will be returning to Sun Toyota for future purchases and am very happy I drove over from Wesley Chapel.

I came with an appt was showed no vehicles shoved in a cubicle to run my credit if I wanted to be treated like a number I would have gone to the dmv. Went to Ferman was showed a 19 ram 1500 limited and actually bought 2 trucks. If you want to be treated like a human that should be excited about buying new vehicles dont go here.

Best New Car Experience I've had from any dealership...Fantastic Sales Team ..Great Car Buying Experience ...I Highly Recommend Sun Toyota.

I was in the market for a new Tacoma and I was shopping multiple dealers. Not only did Sun Toyota have the best pricing, they had the best customer experience that I have received in a long time at a delership. Thank you, Domingo Hernandez for your sales and customer service. The sales experience I received made it easy for me to decide who was going to earn my business. Thanks again, Domingo.

Michael Scott is the best salesman I have had in 30 years. Honest, upfront and had answers before I asked a question. He was up most professional with etiquette and grace with an outgoing personality which made you feel extremely comfortable. His knowledge and communication was forefront. I have been a business owner for 30 years and I would want Michael on my team. Thank you Michael for helping us get a great deal on our truck and will be back to buy a few more vehicles from you!!!

After going to 10+ dealers over the past week Michael Schumaker made it happen in a matter of hours.
If you want a great deal make sure you ask for Michael S.

Fantastic dealership and awesome service. Don O Brien was exceptional. Customer service 2nd to none. Will definitely be calling back!!!

I see that the so called owner replies back to his customers. Who ever you are please contact me directly. I want to tell you about your employees that told me nothing but lies in regards to my 2007 Toyota Prius & the Hybrid Battery that has to be replaced .

Mark Lessa

Amazing Service by Amazing People, Give Them Your Money!!!

Gage and Isaac helped me find a newer vehicle that I didn't think I would be able to finance, in a make I love! Thanks to the awesome team at Sun Toyota, I am now mobile and able to make my obligations without relying on anyone else in my new 2017 Jeep Patriot! I can't thank you all enough! - Eliana Blanchard

Michael Schumaker did a fantastic job on providing me with a painless car buying experience. He made everything as easy and smooth as possible for my wife an I. We came to look at a used Toyota Tundra and it was everything Michael had said it was over the phone. He worked to get me the best deal I could and I was very happy with the whole experience here at Sun Toyota. Jaffar sales manager and Rammie executive manager also did an excellent job. Everyone went above and beyond and was not expecting that from past car buying experiences. Sun Toyota is the real deal!

Thank you jafaar and Michael for my new 2021 Toyota tacoma, I love my new truck!!!, they made my experience smooth and easy since I drove 45 minutes , they had my truck detailed and ready when I arrived, hands down best dealership in the state to purchase a vehicle.

As always when I visit Sun Toyota, I was very pleased with the service department and all the staff at Sun Toyota. I have rarely if ever had a bad experience with this whole company. And Greg Gimble was as helpful as always as a service rep. Thanks Sun Toyota.

Nick went above and beyond to get us the price we wanted and Tiffany in finance got us a great rate and was super helpful. We had a great experience @SunToyota an can see why they a the number one in florida

Tony at sun Toyota was exceptional service associate and i would request him in the future. Always courteous and knowledgeable

The guys at Sun Toyota worked very hard to get me everything I wanted and were so very Nice !! Would Recommend Highly !!

Excellent service . Eddie Chavez was great to work with .

It was a little miscommunication, but Ferris Hamdan & Joe Marazzi helped me and and gave me the best buying car experience EVER!!! they're 2 of the nicest people I met in my life. I'm glad I bought my car from Sun Toyota

I have owned and driven many (pre-owned/used) vehicles over the years. This time I made up my mind that I wanted my first NEW truck, and Cliff Blakey made this experience very easy and enjoyable. It was a very smooth transaction and a nice experience overall. When I first decided to start looking for the particular truck that I wanted I e-mailed many dealerships and the interaction that I had with Cliff stuck out from the beginning. He was very helpful in finding EXACTLY what I was looking for. If I could give him more than five stars I would. I have many Toyota dealerships in my area but I drove out of my way to do business with Sun Toyota because of my interaction with Cliff. The only bad issue that I have to report is that when looking the truck over we noticed that the Drivers door was not closing properly. There seems to be something wrong with the latch. When we pointed this out to Cliff he took it to the service department and it appears that THEY sprayed oil on it and then blamed the issue on the back door not being closed properly. When we inspected it again it was still closing (or not closing) the same way (even when the back door is closed solidly). Since it was getting late we wound up leaving the dealership without it being resolved. I hope that this issue can be resolved on my next visit.

Really great service compared to the other Toyota dealers I delt with!
Lance; is a Very professional service advisor. Always goes beyond my expectations! Always keen on my time.
Yes, people make the difference!

Patrick pintavalle was Awesome!! He helped my daughter get the car she wanted for the price she wanted. I highly recommend him.

One of the easiest car-buying experiences I have had to date! Nick Nardello was very accommodating to our needs and wants. I highly recommend Nick! The dealership itself is beautiful! I have never seen a cafe' in a dealership and look forward to taking my newly purchased vehicle there for service. The waiting area looks very comfortable and along with the cafe has just about everything else you might need if you need to spend any time there at all. Go to Sun Toyota for your next car purchase and ask for Nick!

We purchased a car yesterday with Pat Sacca. We were able to do most of the paperwork on line which made our wait time minimal. Pat was very personable and we felt no pressure at all. Everything meet and even exceeded our expectations. We love the concept of the cafe! Makes the wait feel shorter as well.

They had a pretty good inventory, lots of used also. Salesman Al helpful and friendly. Felt very rushed though with the finance dept. However, when I try to contact them they never respond to either phone calls or texts .I

bought a used car My salesman Leroy was cool and easy to deal with I feel I got a good deal on the car my experience was good.I must say the service department had to replace my water pump on the car and I feel they went up and above to get a factory water pump considering it was a used car and the dealership ate the cost of the parts and labor I thought it was very cool that they got a factory pump and belt instead of a cheap one from a part store I was very pleased.

I was happy with the quality service I received getting my vehicle serviced. My service technician (Joe P.) told me there was a nail in my tire and wanted to charge me 132.00 for a tire. It was funny he said that because when I arrived he told me he would have to check for warranty coverage since I just moved from Texas. He said it differs from state to state,like a nail in a tire for instance. How ironic!! I decline paying and had my husband check the tire and there is not a nail in it. They tried to rip me off!!!

I love this dealership. I walked out again with another brand new car. Amber the sales associate she is the bomb she can put you in anything. Hands up to Amber. If you want a guaranteed approval go to sun toyota and ask for Amber!!!!

I emailed to get some information about a toyota 86. Nick Nardello emailed back asking how I wanted to continue either via email, phone, or in person. I told hime that it was hard for me to talk while at work and made an appointment that Saturday to test drive the 86. When I arrived Nick greeted me in a nice professional way and we sat down and started talking about what I was looking for. He hgave me all my 86 options and we went out to test drive the car. He started me in the top of the line model and let me know that the suspension was stiffer as it was built as I new pretty quickly that it wasn't was I was looking for. I asked to see the GT version and they only had them in automatic where I was xxxx bent on a manual transmission. He took me anyway and after sitting in it and turning it on I again new it wasn't the right fit. AS we were walking back to the office a Camry caught my eye and I asked Nick about that and he said that they had them in the same price range and so we took that out for a test drive. this was not at all what I had been searching for in the previous months and not a manual transmission! We test drove it and it felt more like the right fit. We then went back inside to talk about financing. This is where I would normally get anxious but Nick made it a simple and very pleasureable experience. While I was waiting for the appraisal of my trade in and financing they hey have a "diner" on site and bought me lunch which wa terrific as well as gave me something to do other than sit there. I had no intetion of driving out in a new car and hadn't even brought a check with me. After I ate they have an insurance broker onsite and I had my insurace coverage updated and by then the plates from my old car had been transferred and I was ready to go. They let me drive out in my new car without giving them a check! All in all I was ther from about 11:00 until about 5:00 and Nick and the finance people made it an outstanding experience. I have already reccommended Nick and the team to my co-workers. Thank you Sun Toyota!

All Toyota employees was helpful and willing to help out. Even give fair price for new car.

I walked in because I needed a car and knew I had no chance of getting one but dj and the team made it happen crazy enough on a brand new Corolla