Besides the strong-arm backroom sales tactics and ...

Besides the strong-arm backroom sales tactics and lack of time to fully review documents on their gee-whiz electronic document monitors, they eventually damaged my car in the service shop during a regular oil change. -- Made me drive it to their body shop down the road. Had me go through rental car pickup (lesser car) and return several days later. No equivalent courtesy car. It took two days out of my work because of this. Management never once apologized or offered compensation, nor responded to a letter of concern. Zero confidence and cannot recommend.