Stokes Honda North Reviews

Samuel is a very nice and professional salesman who was truly helpful.

Veronica Rodas was very professional and knowledgeable loved the experience

Mr. Samuel Middleton was very exceptional from beginning to end. I told him what I wanted and he delivered just that. I bought my Honda Civic in September and I can t imagine being in another car!!! If you want great service and a person who will be with you every step of the way, Samuel Middleton is the person to see.

Great job on my pill change. Then they gave me a estimate of almost $3,000 of things that need changed. I JUST NEEDED A oil change. Very nice eating area with coffee and drinks free. Thx

If you are looking to buy a new Honda go see Justin! He was amazing and very helpful! I would highly recommend anyone I know to purchase from this dealership. He made the experience personal and much more enjoyable! Everyone here is so nice and friendly. Justin does a great job with helping you find the perfect car for your specific needs and will go above and beyond to help his customers with getting the best deal.

Michelle Grooms was very helpful during my visit. I definitely will be buying a car from her in the near future

Service Center is Wonderful! ALWAYS everyone is so happy/friendly, work is done on time....and Mr Jack is great! Def rated #5

Stokes Honda is definitely the place you want to buy your next Honda! I love my 2016 CR-V. Kathleen is my salesperson and she made the whole process fun

I've bought a number of cars at Stokes over the years. Through my most recent purchase, PJ Serrano continued the tradition of excellent service. In addition to creating a great sales experience, PJ went above and beyond to make sure I was getting the right car for my needs, and one that fit my particular budget.

Everyone was amazing here! Thank you so much Ruthie for getting us into our new CRV!!!

We got our accord from YAYA awesome guy to work with love the car the experience was fast and hassle free go see that guy for anything you need

Love my Pilot, and loved my salesman Justin Young! Sales managers were very kind and patient with all my questions!!

HORRIBLE dealership! Set appointment to drive a car on Wednesday for Saturday. Drove 2 hours, and the car was supposedly gone. They tried to push a similar car in worse shape with higher miles and higher price. Then kept pushing to run our credit so they could tell us the cost, even said they couldn't tell us warranty prices without running our credit. Told us our car wasn't worth anything for trade in even though KBB and NADA says otherwise. The salesmen were unprofessional yelling swear words over the wall at one another. Absolutely horrible place.

My husband and I (both under 25 years old) went to Stokes Honda to test drive one of their new cars. The test drive and sales representative were pleasant. We went inside to talk about possible financing because we had heard of a new college graduate deal. We told the representative that we were not planning on purchasing the car that day. 2 hours, a sales manager, and a store manager later we were being forced to sign document after document just to see what our deal could be. Each manager wanted us out the door with the car, one even asked us if we would be willing to buy the car for $4000 less than asking price. After he couldn't get us the car for the lower price he got upset when we reminded him that we weren't planning on buying today. Once we were home they had the nerve to ask if it was the color options keeping us from buying. Young buyers beware.

Andrew Plemmons is stokes Honda BEST salesmen! He was very nice and patient. He never made me feel like he was just about the sale. He went above and beyond to exceed all of my expections! I highly recommend anyone looking to buy a new or used car to go see Andrew, he's AWESOME!

Thank you Donte and everyone else at stokes Honda I love my new car!!!! Soooo excited

Great experience, go see Ruthie! She will take great care of you, she is THE BEST!

Thankful for all the help from Justin Young and the sales manager for being patient with us. Love the CRV!

I bought my Honda Civic Hatchback back in March with Kathleen, it was a great experience and she got me the best offer I could for a 19 year old. If I was going here to buy a car I would 100% go with Kathleen! Stokes will get you the best deal possible.

I did not buy a car from here but I did do some shopping around and I was very impressed with my salesman. AJ Tsakanikas was the most polite, attentive and personable salesperson I have ever dealt with and will recommend him to any of my friends or family looking for a Honda. He is a true asset to Stokes Honda and hope he is there for my families next purchase!

There are car salesmen and then there is PJ. If you want good knowledgeable service along with a good experience someone will help you. If you want GREAT knowledgeable service along with a GREAT experience then let PJ help you. Although short in height he raises the bar high when it comes to car salesmen.

Andrew Sinsuat is a dinomight salesman that love to see his customers happy. I and so happy with the job he did..

I have been in the market for a new car and hate the idea of car shopping and having to deal with pushy salesmen. However, it was the opposite experience with Justin. I highly recommend! He is very nice and knowledgeable!!

I really appreciated the time that Justin Young took to understand our needs and how he was able to really give us the ability to feel comfortable throughout the process!

Please go see Lonnell Banks, he is great and will make the car buying experience go very smooth!

Worst dealership ever dont go here they will screw you over

Appreciated the customer service of Sam Middleton. He was very attentive and made me feel comfortable. He also make sure that the process was as quick and seamless as possible. He followed up with me to make sure that I enjoyed the vehicle that I purchased. Awesome job Sam!

Kathleen was by far the best sales representative that I've ever had. This was my second Honda and she was extremely helpful and knowledgeable. If you want a good deal and great experience see Kathleen!

If you're looking for a new Honda, Stokes Honda is the place to go! Ask for Matt his customer service is amazing !

Alex Stevens is awesome! He was able to answer any questions I had and helped me pick the best vehicle for my needs! Will definitely be coming back to see him when it's time again! Thank you Alex!

Amazing experience with Stokes Honda North. Chad was very friendly, knowledgeable, and does everything he can to make sure you leave with exactly what you want. 10/10 would recommend!!!

Tried to get me my deal but was not successful.Hard working to get it.

Me and my wife wanted to look at vans and Justin Altman answered all our questions. We plan on coming in to buy from him when we are ready!

Got a great car, a new Civic Hatchback all thanks to Justin Young and Kenny! You guys were great, and I m extremely satisfied with everything!

I was very displeased with my experience with Stokes Honda. I spoke with a saleswoman about Honda s 2020 Hatchback Touring addition on a Saturday. The saleswoman stated to me that the vehicle was on the truck. Which was scheduled for delivery that Monday. We went over the numbers, & I was ready to lock in the deal. I advised the saleswoman that I will be back in town that Thursday, & I will be purchasing the vehicle. The rep was suppose to call me, with regards to the car being delivered. Since I didn t receive a call, I called... to check on the status. The vehicle was on the grown. At that point, I ask the rep, how much do I need to put down on the car to hold it. As per the rep, the price is $500. But, she was going to confirm with her boss & get back with me. The day went by, & the next business day was coming to a close. At this time, I still haven t received a call back. Once again, I called to find out what was going on. The rep then stated to me that the car was already sold. To say the least, I was livid!! What a terrible way to conduct business. One thing is for sure, Stokes lost a customer.

Purchased my 2015 Honda Civic from Stokes Honda in N Charleston in January 2015. By far, one of my better car purchase (new and/or used) in recent years. The dealership was fair and not pushy and allowed me to make my decision to buy or not buy.
Took the car for its first oil change last weekend (May 2) and was treated as a VIP from start to finish. I enjoyed the relaxed atmosphere waiting for the car to be done. The refreshments that at complimentary added to the experience. From the check-in person to check-out, top notch treatment.

Michael Hawkins in the service department. Real was very helpful and his smile light io the place.

All nice and fine but did not see all the selection available..

Go see Matt Wight !! He's a great guy and is a no pressure salesman ...he WILL get u the deal you want !

I recently had service performed on my 2004 Honda Accord at Stokes and the service was exceptional. There was no hassle and no pressure to have additional things performed. They did call me during the service to notify me of other concerns for the vehicle and gave me a printout of them when I picked up my car. The customer service there is great and that is a number thing for me at any business. Thank you and I recommend you to all my friends.

My catalytic converter was stolen while locked in there secured lot . Owner of the company acted like he was going to pay for it but haven t heard from him since their Rude General Manager called talking crazy to me. Leave your car at your own risk!

Within the first 45 minutes, I was greeted by the Owner, Mr. Stokes and the GM Joe Dettrey. All of the team members involved with the purchase of my vehicle were extremely helpful, friendly, down-to-earth, and most importantly knowledgeable about the vehicle I was purchasing. I have already referred a friend; whom is looking for a vehicle and it's been less than two weeks since my own purchase.

If I were you; eat first or bring a snack; the car buying process is extremely long and exhausting...I was starving. Other than that, SUPERB customer service.

They made everything quick and easy. I was able to test drive cars and the employee that helped me, Lonnell Banks, was very professional and knowledgeable. I recommend him and Stokes Honda to all my colleagues!

Nothing but bad experiences at this place, both in sales and in service. They'll pull you in with an ad for a reasonably priced vehicle, then tell you it's already sold, followed by trying to sell you an overpriced vehicle. If you come in to buy from them with pre-approval from your bank they'll insist on trying to get financing through one of theirs. They'll then have about a dozen banks run your credit, and your score takes a hit each time. Service side they'll try to push unnecessary products and repairs on you. If you do get something repaired, they might not fix it all the way, then you're back in the next day. Of course, at that point it's something else that needs repaired, but they definitely won't cover the cost for you. We just went in for a simple key fob reprogram and they did an unauthorized inspection on the vehicle. Go ANYWHERE else but this place.

Extremely friendly staff. Went looking for a car in a certain price range, Michelle Dial helped me out tremendously. There was no pressure whatsoever and I was able get into a fantastic vehicle in the price range I was looking to stay In. She Listens to the customer. I highly recommend anybody looking for a vehicle to see her!

We had a great experience with Tom, Mike, and Marina. Test driving and choosing a vehicle with Tom was pressure-free, which I really appreciate. The purchase and finance process with Marina was quick even for a Friday evening. Would definitely recommend Stokes Honda North.

We had the pleasure to work with Dontae, he put in some serious time with us and our car buying delimma. About a month and some change. Dontae Barr genuinely cares about his clients contrary to what the general persona of a car salesman is. He's well informed and communicates effectively and will be my preferred rep at Stokes Honda. He's also a great conversation . I had a painless experience dealing with Dontae, and got a new to me car. They don't make em like him any more.

Went to go check out the new Honda Accords to see if it's worth upgrading from my 2008, but did not like the new body styles. PJ showed me around to check out other options. Did not have any intention of buying a car, but still got great service and felt really comfortable with the possibility of purchasing another car in the future. I will definitely consider them when I am ready to pull the trigger!

I'm a veteran and I recommend Stokes Honda North for your next purchase for a great deal with new or used vehicle, oh and don't for get to ask for the best sale rep.. Kathleen...

Our experience purchasing our new Honda CR V at Stokes North was wonderful. Kathleen was there for us 100% and she sure knows everything about Honda s.

I ve had family and friends buy from Stokes Honda, so go see Andrew Sinsuat.

I have know Ruth Evans for years and she is honest and trustworthy and will take good care of you!

Looking to buy a New Pilot and working with Richard French was very helpful. He was patient and knowledgeable.

Carrie was excellent. She did a great job! Very knowledgeable and quick to get things done.

Francis is seriously the best of the best!!!! He helped me get two vehicles in one day! I highly suggest going to him and get him to help you find the perfect car!!!

We had shopped around a lot for this buy and thankfully came across Justin at Stokes Honda! Very helpful and knowledgeable about the product. He s a real asset and anyone who reads these should definitely ask for him!

Kayla P. at Stokes-North was great to deal with. She knows her product, and went out of her way to provide excellent customer service. I would highly recommend Kayla and the Stokes.

Chad was very friendly and helpful while I was shopping for a car.

Really loving my new civic! Justin Young was such a major help in this process for me!

Go see Alex at Stokes Honda North for a great car buying experience

As with all of my other negative experiences with this dealership, they once again failed to deliver. I called 2 days ago to ask the service department about the length of time a recall on my Civic would take. The service center had no idea, which surprised me. The lady offered to send me to speak to Sherry, who was supposed to know. Sherry did not answer her phone so I left a detailed voice mail asking for the info. 2 days later, she has not bothered to return my call. This is why I drove an hour and a half to buy an expensive part for my 2nd Honda from another dealership instead of buying it here.

What a wonderful experience this was for me. Michael Hawkins was a very knowledgeable and courteous young man. He made me feel very special and like I was the only customer that was important to him. Would definitely recommend him. Thanks

Andrew Sinsuat was the best ever. He went above and beyond for me. Best car buying experience; was a breeze to work with, no hassle, genuinely cared, and customer service was awesome!

This will be my second car brought at Stokes Honda and each time has been a great experience! Love the staff! They re more like family. Would recommend Stokes Honda to anyone looking for a car!

Gonna say buyer beware... Wow never seen a dog and pony act quite like this one ... Would not have put up with it if a friend didn't need me there... Waisted hours of my time with what should have been a quick sell... If you have the time and know sells it is somewhat entertaining.. but if not would suggest you go somewhere with a dog and pony show

Alex Stevens is an awesome salesman. Go and check him out.

PJ helped us get a great deal on a Honda Odyssey and is very responsive with any questions or needs we have. Glad to have a relationship with such an established dealership!

I have had the privilege of meeting a top notch sales person at stokes named Joel. Very nice gentleman who put you at ease thru the process. His primary concern was that you were happy with your purchase. This man knew how to conduct himself and your happiness with your purchase was his focus. If you visit stokes honda North look up Joel.

What a great experience, I highly recommend Jibran 'PJ' Serrano! He took good care of us during the car buying process. It wasn t about selling the car, he listened and the focus was on getting us in the car that was a fit for our family needs. With two cars in the garage, we are in the Honda family for life!

I took the van in to have some work done, they called back and said they couldn't get to it even though I had an appointment. Stokes picked van up mon morning and still didn't get it done. One of the doors is sticking and defrost doesn't work. Should not take 3 days. I'm glad stokes is changing the battery I didn't ask them to check or have a problem with. Not pleased with them at all.

They are always friendly and quick to greet you and to complete your cars service or repair.

If you are looking for a car from people you can trust. Stokes Honda North is the place and Rob Gibson is the man to look for

I went in looking to turn in my leased vehicle and talk about my options. I was immediately greeted by Yaya, and from that moment on he continued to make it clear he was on my side. He took such good care of me during the whole process. I would recommend anyone who wants a seamless experience to #askforyaya! Thanks again for EVERYTHING!!! Love my new car!

Got my oil changed in a record time. 1 hour in and out on a beautiful Saturday. Thanks to Stokes Honda North Service dept.!!!

The experience that I had when purchasing my car was by far the most amazing ever! My friend Chelsea who is in management at the Great Stokes set me up with THE BEST sale person on earth Kathy!! They work Magic to get me out of my old car which was a lemon and got me into a Brand new 2016 Honda Accord Ex. The car was everything I wanted and more. They both walked me through every steps and I never felt any perssure like you usually fell when going on a dealer lot and was not only comfortable but confident when I made my purchase for my car. I want to Thank you two (Kathy, Chelsea) for making this experience the Best of my life!

PS: Might I add, since I've purchased my car Kathy and Chelsea have checked on me and made sure I was happy. I feel like I've joined the Stokes Honda Family! #StokedaboutStokes #HondaCares

Used car service, new car price.

My experience was almost identical to another comment, by a Caitlin W (I think that was her name). I came in this weekend looking for a new vehicle, and I felt the overall experience was handled inappropriately by the entire staff. I had made it clear that I was not purchasing a car today. I was interested in the 2015 CRV, but wanted to see what information they could provide, as I was also heading to the Subaru and Hyundai dealers that day.

My sales man, and his manager both seemed to be incapable of reading the room. They kept trying to, "make me an offer I couldn't refuse", and did not understand that my goal was to gather information for a purchase later in the week/month, after I had been to several dealers.

They seemed to be implying that buying a car from anyone else was a ridiculous decision, and were trying to force something on me, when I simply was not going to drop a check for $25,000 at the first dealer I went to. Overall, I found it to be quite unprofessional, as I felt like I was being manipulated at every turn to purchase something that day.

To add to the misery, they pulled the KBB value of my trade in, which I had already investigated, and offered me a print out that listed the car $2000 below what I had found on line, and $2500 less than what the Subaru dealer offered me down the road the same day.

From stokes I went to the Hyundai and Subaru dealers on Rivers, and both times I was greeted by respectful sales people who understood the goals of my trip, and provided extremely helpful information.

Honestly, I love the CRV, and will likely purchase a 2015 from someone in the next few weeks, but I don't see it being from Stokes North Charleston. Nothing about the experience made me believe they had any interest in anything other than my money.

In conclusion, I do believe Honda does make the best cars in the industry, unfortunately, I wish the dealer in North Charleston carried the same level of expertise.

Breanna is one of the best car sales reps I have ever met! She really knows her product and she s hilarious! If you re in the market for a fun worryfree car buying experience she s your girl!

The salesman Jay was awesome to work with as was Andre , my wife and my father in law we're extremely picky ( don't tell them I said that) but these two were an awesome duo and my wife has loved her technically new car ( it's been a month ) but these two deserve the credit. Personable and friendly I would suggest these two were great and wouldn't steer us wrong. I'm definitely going to be going through these two for my next car....well worth the time

Stokes Honda North cares about its customers and its community. I highly recommend them for your car buying needs. Be sure to ask for AJ when shopping for a new or used car. He is very knowledgeable and personable and will get you a great deal.

Last night my wife and I attended a Honda Owner's Workshop. WOW!!! We are so happy we attended. Several employees introduced themselves to us. They had a Q and A session with us and explained many of the safety features on the Hondas. They also had a free raffle with some nice Honda stuff. Then we were taken in the shop where two service tech explained the training they went through to become master techs. Impressive! They then explained some of the services they perform and answered many questions. We were also treated to sandwiches by Jersey Mike's and also given a coupon to each attendee for a free oil change. We would like to thank Stokes Honda North and the employees that put this session together. Special thanks to the two service techs and Heather and Lyndon!!!

Purchased my third Odyssey from Jerome last Wednesday. Very attentive and informative. Great place to buy my new 2020 Honda Odyssey

I worked with Joe, who was very knowledgeable, took his time, and seemed to really care that I got the best fit for my needs. If I don't end up keeping this car for the next 40 years, I'm definitely headed back to Stokes to see Joe! Thanks!

Won t be buying from anywhere else! My family got treated with great respect considering our circumstances. A huge thanks to Justin Young and Sean for the help!

I just bought my CRV from Michelle Grooms & she was such a pleasure to work with. I would recommend highly her! She made the whole experience a great one even though my credit wasn't the greatest. I'm so happy I went to Stokes Honda North. Also, a special shout out to Lyndon for helping out with my technical questions.

We purchased our vehicle almost two years ago and had a very pleasant experience. However, I wish I would have never bought the warranty. It s about impossible to get an oil change within a reasonable time frame. The last three times they have changed their policies. First, it was you needed an appointment for oil change, and then the next time it was first come first serve. Now today they have gone back to appointments only. And I was basically told sorry, you can wait two hours if you would like your oil change. The worst customer service I ve ever experienced from a dealership.

The Staff are very helpful and knowledgeable and make the car buying experience easy and fun! I would recommend this dealership for anyone's vehicle needs!!

As usual, the service was well done and prompt and the personnel were friendly and helpful. The service department at Stokes is, in my opinion, one of its strengths. I will most certainly be back when my pilot needs service.

Justin Young made our time enjoyable with his humble personality and willingness to give us his full attention. Definitely will continue business with Stokes Honda in the coming years. Also the sales manager was a huge help, so thanks everyone!

Absolutely the worst experience I have ever had paying cash for a car $41000.00 car. I bought a new Type R and it was scratched.i even paid well over the price of the car because I was told it would be a perfect experience..its not a typical civic. This is a limited production car....then to add to everything else they can't process their paperwork properly. The accounting dept apparently does not know how to register a car and pushed it off on the finance officer.
Also..the Customer service manager Heather..whi said she remover the shipping plastic FAILED to respect my new Type R and it resulted in scratches and lines from the plastic.. Absolutely horrific. A BRAND NEW car should Never have to be buffed out..especially a Rare Car.