Stokes Honda North Reviews

Steve Hester was so very helpful. He was patient and answered all my questions. He has a great sense of humor.

I ve had the most wonderful experience with Lonnell Banks. He made sure to take care of every concern I ve had. Couldn t be more grateful to have been able to work with him, Cleo, Yomi, and Perry.

I worked with Chad and he was awesome! I would recommend him to anyone looking to purchase a new vehicle!

Stokes Honda did a great job on my purchase of my new 2020 Pilot. I absolutely recommend them on your next vehicle.

I had a great experience with the fine folks at Stokes. One gentleman by the name of Jibrano Serrano helped me with my questions. Even though I did not find what I was looking for at the moment, he was helpful by not pressuring me at all to purchase a vehicle right away. That is when I know the customer service here is great. As I was leaving the store, he was very gracious and told me, "Come by any time. Thanks for stopping by!"

Andrew Plemmons is a wonderful salesman. He did all he could to help me with my situation. I appreciate him and all of his efforts. God bless.

Dealership staff looks like they are overwhelmed. Over an hour & half for scheduled oil change. Coffee latte out of machine bad

Mary Katherine was very nice and a great help! Would go back!

From beginning to end, the best car buying experience I've ever encountered. Something that most people dread... You know the vultures (car salesmen), I truly enjoyed. Joel Crawford was very polite, kind, and fun spirited. We laughed as we test drove numerous vehicles! Who can say they've ever done that? Even down to the financing process.... impeccable service and friendly faces! Will I purchase from them again? One word....YES!!

i am so pleased with my new car! I traded a 2015 Honda for a 2020 one. The salesman was very thorough in his explanation of the new safety features. It was an excellent experience!

Great customer service in their service department.

Heather in the service department is the Best! Ask for her by name.

I recently purchased a 2014 Honda CR-V from this dealership and I had an excellent experience with my salesman, Jerome Ravenell and the Sales Manager, Samual Middleton. This was my 2nd Honda CRV purchase in the last 5 years and I continue to go back to Honda because of the service and the value of the car. I loved the time Jerome took to show me all the new features on the new CRV and the fact that he got us in and out in less than 2.5 hours. Also, the VIP Sales Manager, Lyndon Wright, was wonderful. He went over all the inside features of my radio, hands -free devices and other features again before I left. My only complaint was that I was not impressed with the Financial counselor, Erica. I found her to be rather impersonal and treated me as if I was stupid. But Jerome and Samual more than made up for her lack of personal attention and demeanor. Thanks again to all of them for their great work and personal attention!!!

My shopping experience here this past week disappointed me. Four years ago my wife and I bought a Honda Fit from Stokes and had a great experience. This time around, looking to trade my car in for a CR-V, I expressed only that I wanted to test drive the car which I did. Then, they asked me if I wanted my trade-in appraised and I said sure. They did so and they had a rather terrible offer for my trade-in and also a terrible price on the car. That's fine. That's just regular car sales stuff. Just beware their trade-in offers initially are pretty bad. A competing dealership offered me more money over the internet without having looked at the car first.

The worst part was they had a whole car sheet ready to go for me to sign on the the line after I expressed a number of times that I WAS NOT BUYING TODAY. In any case, after spending an hour discussing something I had not intended to discuss when I visited, which was fine, I left feeling quite disappointed by the pressure tactics.

Purchased a car this past Saturday with Lyndon. He was very knowledgeable and kept us laughing the whole time. He is very knowledgeable.

Bought a new civic in 2015. Went smoothly, but the service department has had horrible wait times every single time

Very good and efficient service. Friendly staff. Would recommend, quality service for your money.

I couldn t stop laughing! Donte Barr is a riot! He made me feel so comfortable! I couldn t say no to his deal! Not only that he came with teddy bears, care kits, and refreshments the entire time. I felt like I was home! There is no one like this guy! Go see Donte!

Sharon is amazing! She will help you get the best deal possible, very personable...

I have bought two cars from Matt Wight. Both times he was able to meet the needs and payments for the cars we bought. He is the only one I will deal with at Stokes and I have recommended friends to him as well who have bought cars.

Great experience, they got me in and out in a brand new Civic in no time. Shout out to Tim, let him help you find your new car!

My girlfriend and I had a great experience there. It's a nice clean lot with friendly and professional sales agents.

Raymond was such a big help & making my experience there just great. Very polite, was very patient with me & just great all around.

Cannot thank Francis Sinsuat enough for finding my dream car for me. As soon as we got to dealership he greeted us , asked a few key questions about I was looking for and immediately he knew what car he was going to show us. Very courteous, knowledgeable and precise. This was going to be our last stop before we called it quits for the day and I wish I would've started there to begin with. If I'm ever on the market for a new car, Francis at Stokes Honda will be our first stop.

Go see Breanna! She s super fun to work with! Had me laughing the whole time

Originally I bought a Civic LX about half a year ago but recently upgraded to a Sport Touring. The transition was so smooth, and PJ helped me so much with both purchases. Wouldn t have gotten such a great deal without him, amazing service!

Albert Tsakanikas, a salesman at Stokes Honda, is a person of integrity, who I know would put his customer s needs first.

Everyone should buy a car from Stokes Honda North. They handle their customers with care and try to give the best deal they can. Kathleen Reece is one sales rep that will make sure you leave happy and taken care of.

Just getting a car from here. Nice people, very helpful!

Outstanding service department with exceptional service! Michael Hawkins makes the experience entirely stress free with his courteous and respectful approach. Highly recommend Stokes Honda North for your service needs.

I m Sharon McCoy And I sell cars at Stokes Honda North I love it so come and see me!

I just purchased a brand new 2019 Honda Civic from Stokes Honda and ot has been a really great experience! The dealership is full of friendly people who are very attentive to your needs. Kathleen was my salesperson and she was very knowledgable about each car we looked at and her personality was warm and fun which made me feel comfortable through the whole process. Kenny was her manager who was able to get us a really good deal. Thank you Kenny! I recommend Stokes Honda highly and you should definitely ask for Kathleen if you want an exceptional salesperson.

Every time I bring my car to the service center at Stokes Honda, I am reminded how lucky I am to have my car cared for so competently. Feeling safe on the road is a very high priority. I know the service care I get at Stokes Honda is the best possible. On my last visit Joe Dettrey notched the bar even higher. Thank you, Joe, and the service team, for the pride you take in doing the best you can. I'm grateful.

I talked to several dealers, several times and none were even close to the deal I got from Stokes on the first contact. No haggle just a straight up fair price from Garfield.

My first and the worst experience. Dropped my car off at 9AM told me the would have my car ready. They gave me a comp. car wash for waiting so long but told me it would take 10 to 15 mins. I've been sitting here for over an hour already. VERY DISAPPOINTED!!!! Penny was the only professional person I had any contact with today!

Garfield is one of the greatest salesman that works here! He listened to everything I wanted in an SUV and he found it! I still have it to this day! He is the man! I definitely recommend Garfield at Stokes Honda North! Thank You Garfield!!

The service staff at Stokes Honda was very professional, courteous and was anxious to attend to my needs they did the best they could to help me. could not resolve my issue unfortunately today but they told me come back Monday and they could get to the bottom of my issue other than that I was very satisfied and has a pleasant experience.

Do you need a car? Go see Francis and the staff at Stokes Honda! I had the best car buying experience ever! 5 stars all the way!

Justin was very helpful when I came in several days ago. I would recommend him to anyone buying a car!

Go see Alex for a great deal on a new Honda! Excellent and honest guy

Oh my stars i just LOVED Breanna!!! I came in with a million questions and she was so patient with me and i was so grateful!!! She helped me narrow down my choices between the civic si and the pilot. As soon as i get my down payment saved i am sooo going back to see her!!! Yall have a rockstar on your team Stokes!!!

Stopped by for an oil change and a tire rotation. Didn't expect to stay more than an hour or so. It ended up being 3 hours, because there was a recall on a part in my car. It wasn't a bad experience, but I've definitely had way better experiences at other Honda locations. I think the customer service could be improved (people were very disregarding of me) and that the inside of the waiting area could be cleaner and offer a few comfier seats. That said, I know I have a high standard for Honda dealership service.

Thank you Joel Crawford for an amazing buying experience. You were a pleasure to work with and I enjoyed our wonderful conversation. Oh, I love the Accord.

Really impressed with the service dept. contact. Her name is Heather and since the courtesy vehicle was all ready running an hour behind and I had an appt. in 2hrs. to donate platelets at the Mt. Pl. Red Cross, she expedited my service in order to make sure I didn't miss a life saving appt. Very professional, friendly and customer oriented. Thanks!
Gil Little
Mt. Pleasant, SC

Great service from start to finish. Justin did an amazing job at getting me the best deal they could, great workers like Lyndon Wright assisted in helping me get the most out of my vehicle and people like Ric provided me with some great info. Great group of people out there. Would recommend

I was treated well the entire time. Lonnell Banks was very helpful, friendly and patient.

Exceeded expectations and made new car purchase a pleasurable experience. Kudos to Lauren and Ric!
mike and janet sussman

Yaya at Stokes Honda is the best sales person there is. My wife was in the market for a new car and we were very impressed with Yaya s knowledge and friendliness. Go to Stokes Honda and ask for Yaya!

The selection and pricing were good. Our sales representative Joel Crawford was top notch. Kenny Wolter was a great help and Corey in finance took the time to review and customize added protections. 5 stars, 10/10 all the way around.

Michelle Leigh is an excellent person to buy a car from! She s so professional and will help you find the best deal for you! I bought a 2013 Hyundai Sante Fe Sport from her that I am in love with! Also the service here is amazing! I love it!

Andrew was great! Desk manager Perry was amazing! Corey and Joy were super helpful with paperwork too! 10/10 would recommend to anyone!

The Service Department is wonderful..great customer service!! Heather is awesome!! She has the best attitude, and goes above and beyond all expectations..she truly made my day:)

Jerome Ravenell is a knowledgeable and best at knowing Honda CRV. He is always available to help solve my issues.

Call Andrew Edmondson for all your Honda needs. Great guy!

I would like to give a 5 star rating to Patrice Kirshtein, she will go above and beyond to help you with everything you need in finding a car. Great customer service!

I've been a part of the Stokes Team since 2014 and have worked here for a year now. Please come see me, I'd love for you to join the StokesFam!

A tad pricey but skillful labor, which is worth the premium. Rental car on site was super affordable to help us while they fixed the car.

Salesman was great( PJ & Alex ) , finance person is a piece of work . Did not even try to run my credit through the bank that I told him . He told me that I will get the same interest rate because interest rate change . What do you think an interest rate would run for a person that have 825 credit score ??

I went to Stokes Honda after my time in the army and had a great experience, my second visit was not so great the sales person was nice and friendly but my credit isn't the best as soon as we saw this he told me that he would call me one way or the other. This never happened I called to check on things the first time I was transferred to some random guys phone then to a voice mail. Unfortunately my grand father has bought 5 cars from them and I was just thrown to the side. I am unfortunately not a fan of the Stokes brand anymore...

GO SEE YAYA FOR THE GREATEST CAR BUYING EXPERIENCE!!

All interactions with the Stokes Honda team was enjoyable and all was done professionally. The initial interaction was with Ruth and she was fantastic in quoting me a very desirable initial quote and then she set up a meeting with a sales consultant team member. Tim did a great job in assessing our trade in and then coming to an agreeable sale price for the new car. In addition, Tim has answered all follow-up questions quickly and was very pleasant. Again the whole team was great. Thanks so much and wish you a great 2019.

We came in to buy a car yesterday. Kathleen herself was AMAZING! However, the sales manager was horrible and lost this place a sale. We told Kathleen where we were at number wise. She grabbed her manager and he wrote it down saying that he would check some things and be right back. We sat for a while waiting. During that time, Kathleen shared a lot if her knowledge about different cars and the one we were trying to buy. Again, she's amazing! Finally, Kathleen said she was going to see where he went. He just decided to go to a meeting and NEVER came back to us!!! He told her he couldn't do the number we wanted when she found him. Next step for us would have been to find another car on the lot. But, his serious lack of professionalism cost the dealership a sale yesterday . We went down the road to TruAuto, bought a nicer version if the same car for the price we wanted and left very happy with out purchase. Stokes Honda North lost us as customers yesterday and TruAuto gained some.*** EDIT*** IT wasn't a financing issue. My daughter has perfect credit. The manager went back to see if he could give us the price we wanted on the car. He couldn't and that would've been fine. The problem was...HE NEVER CAME BACK to tell us! He didn't respect our time. He just figured he wasn't getting the sale and didn't come back to tell us or our saleslady. That was the issue. Financing was no issue. We didnt get that far.

My daughter had a recent accident and her 2008 Crv had a total loss. I called Kathleen at Stokes Honda right away because we were not sure what to do. My daughter did not have a car to drive, and she would need to return to work soon. Kathleen went right to work finding my daughter a reliable vehicle to fit her budget. She also had a finance professional named Mike to help her step through the insurance claim process using her Gap insurance. Stokes Honda and Kathleen and Mike are all people who help with full service to make this a very easy process. This is definitely the place to come when you need a new car.

Worked with Mitchell she was very helpful, knew what she was doing didn t come off as a salesperson to me, she was very genuine. Would recommend going to her, or Donte Barr at stokes Honda north to get good knowledgable help.

Stokes Honda North has the best Customer service and the incentives are fantastic.

Great people work here!! Especially Enjoy Steve Hester!! He's a Very Dedicated Associate!

We were very pleased the service and atmosphere at Stokes Honda. Samuel Middleton was a huge help in making recommendations for my mom and not only helped her buy a great car, but took the time to answer all of her questions.

Justin A. worked with me to get a new CRV. He made the process easy!

My current lease was up in December. I went in to see my options and drive a couple models I had in mind. I was referred to Francis Sinsuat and I am so happy I was. He made the process smooth and easy. Very knowledgeable, kind, and a pleasure to work with. If you need a new, lease, certified used - go to Stokes Honda North and ask for Francis!

Was a great place but Travis left and now it's gone down hill

The sales department has an awesome team. Mr. Jerome Ravenell is a fantastic salesman and will help you seal the deal. Prince Sinsuat crunches the numbers to get you what want. Whether you need service or sales, Stokes is where you need to be!!!

Great experience with Garfield! We have gone to him for all our Honda purchases for years! He is patient with us as my husband and I are very slow with making our car buying decisions. If you want a someone who will help you make the right decision, schedule your appointment with Garfield!!

My wife and I were searching for a new, safe and reliable car. After doing some research, we decided that Honda CRV is the best car for our family. This decision led us to Stokes Honda in North Charleston. We have dealt with other dealerships in the past and I have to tell you Stokes Honda is in a different level! 100% Customer Satisfaction is guarantee and they are serious about it. They were willing to help us even during late hours. Showing us different cars and different ways we can get more for our buck without feeling rushed. Even after we purchased the car, our sales rep was always available when we had questions or even to schedule service or maintenance for our brand new car. For my wife and I, that was the biggest thing, the willingness to help and serve did not stop after the papers were signed and transaction was finalized. They are not trying to sell you one car. Stokes Honda wants to help you with your next car and the car after that. And not just you, but your family and friends also. They do that by providing each and every customer honest service, fair prices, and stress-free experience.

If you are thinking about getting a used or new car, check out Stokes Honda and ask for Jibran PJ Serrano. Since my experience with Stokes Honda, I was able to refer PJ to family members. My sister, cousin, and sister-in-law all bought cars from him. PJ will provide you with the best car buying experience ever!

I bought my 2008 Accord at Stokes Honda. The air conditioner started malfunctioning (blowing cold air on one side and hot air on the other). I took it to Stokes for repair and a short time later it was malfunctioning again. I took the car back to have the AC repaired and the same problem returned. I then took the car to a mechanic in Goose Creek and he fixed it and the problem hasn't returned after several weeks. I won't be returning to Stokes.

Ask for miss Michelle Grooms! She went above and beyond to help me with what I was looking for. I spent weeks looking for a car in my price range and although I did end up finding a different model elsewhere, she took her time to get the monthly payments down on a brand new car I was going for. She made me feel comfortable as well as important with my needs on finding the right car and price. Very personable, professional and all around a great sales woman. I was extremely satisfied with her customer service skills. She s also a very sweet woman thank you miss Michelle!!

I just bought a car from Kathleen Fechter at Stokes Honda in North Charleston. I couldn't have been more pleased with the experience. I told her what I was looking for and she let me know when a car matching my parameters was traded into the dealership. I went to see the car that afternoon and completed the paperwork for the purchase. I really enjoyed working with Kathleen and I will definitely be giving her a call when I am ready for my next Honda purchase. I will also be very comfortable referring her to my friends and clients as well. I also found the rest of the staff to be easy to work with throughout the process.

My recent experience at Stokes Honda North was, without a doubt, the most wonderful car buying experience I have ever had. The staff was exceptional. My salesperson, Kathleen, went above and beyond to guide me through the purchase, the finance manager, Prince, could not have been more courteous and helpful. Mr. Eddie Stokes, the owner, was genuinely concerned that my experience was positive and it most certainly was. I will never purchase a car from any other dealership.

I've been in and out of this dealership for the last 7 or 8 years... the employees are were in the past always friendly and would greet you upon entering. It seemed to be a welcoming environment and was a pleasant experience for customers. Not the same place now.

Yaya help me find the car I wanted in my price range. I would recommend him to anybody looking for a car because he tells you the truth and his perspective on how well the car. He doesn t mind helping making sure you get the car you want He is the best Salesman I ve ever had

EXCELLENT SERVICE AT STOKES HONDA NORTH. AWESOME SERVICE WITH LYNDON WRIGHT!!!

My aunt was very skiddish with her new car purchase. So I decided to over see the sale to make sure everything went smoothly. Upon meeting our salesmen, yaya shurafa, our worries vanished. We were met with courtesy, honesty, and respect, which is rare in car sales. I double checked all the paperwork, only to find that everything was accurate. I have purchased over 4 vehicles personally in 5 years and all of them had negative sides. But not at stokes. Honesty and customer service is their main priority. Especially Mr. Shurafa in particular. I can assure you our next honda purchase will be from Shurafa himself. The way everything was broken down and put in ways a old lady can understand and not be confused. Good job stokes. You should consider yaya for teaching/instructing sales staff, He is a major asset to your company......

Francis was amazing sells guy. He made it happen for me to get my new 2019 Honda Civic. Traded in my 2014 Ford Focus was upside down on it but he still made it happen. I'm so thankful for these guys here at Stokes Honda. I always hated going in dealerships but I actually felt good going into this place. Francis was patient, outgoing, down to earth sells guy.. ;) Thank you guys soo much!

Thank you Miss Breanna for helping me during my car buying process. You were fantastic to work with and i cant thank you enough for taking the stress out of it. You were very knowledgeable about your products and i didnt feel like you were the stereotypical "car sales person", you treated me like a person and you showed me the pros and cons of the cars i looked at. I would love to work with you again when its time to buy my teenager a safe and reliable vehicle. Thank you!!!

My family just bought our fourth car from Yaya, and my second car personally. Every time he treated us with the utmost friendliness, and went above and beyond to make sure we had a good fit. Absolutely recommend Yaya, he is the best you could ever ask for and more.

Great service! Our salesman Francis went above and beyond to help us... Thank you!

I would like to give a shout out to Richard French and Michelle Grooms, both of them will go above and beyond to assist you with everything you need in finding a car.