Stokes Honda North Reviews

Go see alex at stokes honda for a great deal on a new car

My experience was smooth and surprisingly didn t take as long as it has with past dealerships. Beginning with salesman, Sam Middleton who is very knowledgeable in his field. I bought exactly what I wanted with no hassle, and the price fits my budget.
Sam is friendly , honest and he has my referral.

Lonnel Banks is the salesman you need to see for a new car. He was a pleasure to work with. Very informative and patient!!!

Great first time experience! Francis was a great help in ensuring that I get the car that was just right for me!! He treated me with great respect and really gave me great insight on purchasing my first car.

Stokes Honda has always treated me fair with timely, excellent service and friendly, knowledgeable staff. You really get the feeling they want your business, and will treat you right to earn it. We are an all Honda family now thanks to them, and we couldn't be happier.

Great experience with Stokes Honda North! Bought a new vehicle and the process was short, efficient, and non-stressful. Jerome Ravenell made all the difference. This was my 4th new car purchase from Stokes and I will continue my relationship with them for future purchases and maintenance! I highly recommend!

I have a very good experience with my sale person.could not ask for a better experience

I purchased my 2017 Honda Ridgeline from Kathleen at Stokes Honda. Stokes is a very comfortable place to purchase and Kathleen knew the product well and was able to to show me all the reasons the Ridgeline is the best midsize truck available. I love my truck and I highly recommend Stokes Honda and Kathleen as the salesperson to request. I would like to take the opportunity to mention that the Stokes family wholeheartedly supports the miracle League which helps children with special needs including my beautiful daughter to play baseball in the Summer . They put on a big Christmas party for all the kids every year and send 10 families a year to Disney World to experience the time of their lives! Stokes Honda consistently invests in the community their family is from, so I would not consider purchasing from anywhere else.

I bought my first and only automobile in 2009. It was a used honda civic with 40,000 miles. Upon moving to Charleston, I have used Stokes for the past 10 years for the service of my car. whenever they are servicing my vehicle while I am working out of town, they are great keeping in touch with me via email. I feel like I am receiving service on a personal level. I have since moved to Florida, However when I am in the Charleston area I still have them work on my car. The last representative I worked with was Sean Collins. He was very helpful and informative when explaining the condition of my car. I have 140,000 miles on the car now and I plan to keep it forever

James was very patient and helpful to find the best fit for a vehicle for me. Brittany was helpful over the phone. Parts dept was great to get all weather mats ordered quickly. Overall good experience.

Yahia was great and helped me get a good deal on a accord coupe so stoked at stokes

Let me just start off by saying our Service Writer Virginia was Fantastic and very kind!

Now for the real reason for this review, My Husband and i brought our car in there to be fixed because the AC system was acting strange spraying out Freon from underneath the car and through the air duct vents and making very loud sparking/grinding type sounds. So we brought in our vehicle to be repaired because we do not live here and were helping my parents move here from Massachusetts to which we ended up having to not only pay $300 for the car to be fixed but also having to pay for a rental car to get around while our car was being "fixed " mind you they ended up fixing something else that they thought was the problem and we started our car this morning to figure out that the same issue is still happening and now there is absolutely no air not even heat will blow through the vents which is what we bought it in for in the first place. Needless to say i am pissed off that we just spent over $300 to have a problem fixed that wasnt even the actual problem! My Husband mentioned it being the AC compressor the whole entire time we were there several times and they insisted it wasnt the AC compressor, and said that the belt was slipping because the serpantine belt tensioner was no good! Noy a happy camper as we are nowin the middle of our journey home and im praying nothing bad happens because of this mess!

Garfield is the best! Anytime there is an issue with my car he makes sure I m seen and the issue is handled ASAP!!

AJ Tsakanikas is a superb salesman who knows his product and is very excellent in customer service!

I found a cash car online that I was very interested in. I called them and they told me to come right away to talk to a salesman. When I got there I was teamed up with a guy named Tim. At first I thought his personality was a little dry but after working with him for hours he was a pretty cool/nice guy. I realized his dryness was his professionalism. I offered them what I could afford for the car and they didn't want to take my offer at first. Which was fine, it's a business. It was more so the big man in the negotiating office that was giving me a hard time though. So I decided to go look at another dealership for another vehicle that was my 2nd option. The other dealership jumped on the opportunity to take my cash offer but I wanted to give Stokes another chance before I left them hanging. Once I called and explained to Tim that I really wanted the car they had but I could only spend what I talked to him about. He spoke with the Big man again and I drove off with the car a few hours later. Thanks TIM!!! Even though it was a bit of a Hassel everyone has a job to do and companies have to make money. Therefore, I was not at all upset about playing the negotiating game. I'm just happy they were willing to work with me because I will definitely be a returning customer to get a brand new Civic in the future. Tim was an outstanding salesman who made sure I was comfortable every step of the way. What I really liked about him is that he didn't treat me any different from the customers that we're buying 40,000 cars. The car I bought was for my 15 year old and it was only a few thousand dollars but I still received first class service. TBH everyone was very polite and energetic. I also enjoyed my time with the finance manager. I believe his name is Eric. He is very upbeat, charming and easy to talk to.

I my 2018 Accord. Michelle Grooms was my SalesPerson, we started off slow because I wanted a Black Honda and they didn t have any at the time. She set me up with a rental until a Black Honda arrived; however the next day, she called to let me know they located the Black Accord I wanted. She was on point and hung in there with me from the Beginning to the End. After the sale was final she checked on me days and weeks later to make sure I was still enjoying my ride. Thanks for everything MICHELLE.
Stop in and check her out at Stokes Honda

Had a great experience purchasing our 2013 Lexus RX350 from Stokes Honda and Jibran 'PJ' Serrano is our go-to salesman! He is not pushy, very knowledgeable and gave us a great deal! Highly recommend!

Well I called about getting a key programmed for our Honda Van. Wasn't sure if that was the problem so we asked about changing the ignition switch also and had it towed to Stokes Honda North. Well Tom Tucker informed us that the part was there not had our Van for two weeks. Tom Tucker is a liar and also the other lying young lady that was working with Tom Tucker Mr Rude! Tom Tucker said to me when I asked why did you say you had the part when you knew you didnt. He said well maybe I sold it how rude Tom Tucker. He also informed me yes Tom Tucker that I can come pick my van up two weeks later we got our Van back. Trust and believe we will not be using you Stokes Honda North Ever...

Steve Hester is an exceptional Sales Person! Stokes Honda should be very happy and proud to have such a fine man on staff. He makes you feel totally comfortable from the start and treats his clients like good friends! My next car will be purchased from Steve! And he is sooo cute too!

Didn't completed the services that was requested. Took 1.5 hours to do an oil change with an appointment. Do not wish to ever return.

So happy to see David working here! I followed him from his last dealership where I took mine and my husbands cars for all services. I appreciate his knowledge and friendliness each visit..he's a keeper guys!! Cool service area by the way..make you you give him a pat on the back today!

Stokes Honda has the BEST employees! They are knowledgeable, helpful, and not pushy. Michelle Dial was the best sales person I ve ever dealt with. Mike, the manager was amazing as well as the finance guy, Benjamin Rennie. I ve already contacted the service department and they were so friendly! I m very pleased with this dealership and will continue to do business with them, as well as refer all my friends and family! Thanks Stokes Honda North!

I have to say buying my first car was a great experience from the moment I stepped into the doors. I had a wonderful sales woman Lindsay Peckham who went above and beyond to get me into a car.. The finance manager Ric was just as wonderful and awesome, in the long run I drove off in a 2013 Chrysler 200 with 40,000 miles. I couldn't be more happier with my car and the experience I had... I tell everyone I bought my car at Stokes Honda North and to go there to get a car..

Great service! Professional but friendly. They definitely take the time to understand what you need in a car. Jibran Serrano was especially helpful!

Matt was great and followed up with everything I needed. Would do business with Stokes in the future based on my experience with Matt.

Patrice has a great personality and very enthusiastic. I would recommend her to take care of you at Stokes Honda North.

Glad I was helped by Justin Young and now have a great vehicle that I love! Very nice guy, and pleasant buying experience, thanks all!

Lonnell Banks is a very good salesman! He's so funny and respectful :)

My wife and bought a new CRV here and we could not be happier with our decision. Kathleen was our salesperson and she is very knowledgeable of her product and extremely helpful. Moreover, we found her to be forthcoming and very, very honest. She will earn your business and respect!

Ellwood dies has been amazing on trying to help me find the right car for me. Would recommend him if you car looking to buy a new or used car.

Not your typical car dealer. These guys are actually low pressure, pleasent and professional. I just leased my second car with them. It's a 2.5 hr. drive for me and I actually pass another Honda dealer 15 mins. from home. Seek out PJ Serrano for sales help. He worked with me on both cars. If you're looking to get in and out quickly he is your man. All the paperwork was prepped and ready for my trade as well as the new car. No mistakes no re-dos, accurate.Do your research know what you want and you will have no issues. good luck

I purchased a 2020 Civic Sport from Francis here at Stokes Honda North. They ve been nothing but professional and they really helped me get the car I was looking for. I have since referred 2 colleagues and will continue to refer more. Great dealership staffed with excellent people!

Everybody go see Alicia Scheeler for a great car buying experience! She's very personable and the prices are always reasonable! She by fair hands down has made it a smooth and fair car buying experience for me!

Go see Alex at stokes Honda north I had a great experience there at Stokes Honda

My Honda had a check engine light come on. After some diagnosis I determined that the problem was one that Honda had identified in a Service Bulletin 13-081. As part of a class action law suite Honda agreed to extend the warranty on effected vehicles up to 8 years and with unlimited mileage.
Prior to visiting Stokes I called Honda directly and confirmed with them that my repair would be covered under this TSB. Honda ran my VIN and agreed.
I carried the vehicle to Stokes where they did the diagnosis. The repair advisor called me and confirmed that indeed TSB 13-081 applied to my vehicle, and they would do the repair at no cost to me thanks to the extended warranty by Honda.
I had the repair done, and when I went to pick up the vehicle, I was handed a bill for $2000.00. I explained that I didn't have to pay because of the extended warranty associated with this TSB. The employee told me that MY VIN WAS NOT COVERED BY THIS TSB! The employee said that only vehicles manufactured on certain days were covered. Mine was not.
This all seemed strange to me since prior to going to Stoke's I had already confirmed my VIN was one of the effected vehicles.
To end the conversation, the employee said, "well, I guess we just ate a piston job."
It seemed very strange to me.
I would caution anyone who goes to this location to have service work done, DO YOUR HOMEWORK BEFORE YOU GO! If I was not mechanically savvy and did not pre-coordinate with Honda directly before going to Stoke's I would have paid for a $2000.00 repair that was covered by warranty. Even after all that they still tried to force me to pay.

Great visit to Stokes Honda North. A big shout out for Lonnell Banks who was very friendly and knowledgeable!

The AC on my '07 Civic hasn't been right for about 3 yrs, the air going from cold to warm with no warning. We tried a lot, even buying and installing a new compressor, to find that it was still doing the same. The Service Dept had the issue pinpointed in minutes and now I have COLD air again! Shout out to Jack Nathans who took the time to explain everything in detail and answered all our questions expertly! Going to Stokes North when we decide to buy another Honda!

I would like to give a shout out to Patrice Kirshtein, she will go above and beyond to assist you with everything you need in finding a car.

Richard France is one of the most coolest and honest people i've ever met. He wasn't pushy and he says the right words. He even got me a great deal on my car and a discount on it as well. I appreciate everything he has done for me and my family.

Garfield was fantastic from start to finish! He warmly welcomed us to the dealership and efficiently showed us several vehicles including multiple test drives. He was especially talented at being a sales person without being pushy or pressuring us in any way. I have been to several dealerships and the "no pressure" approach from Garfield was like a breath of fresh air. Great job and thank you!

We had such a pleasurable experience purchasing a 2016 Honda CR-V. Our salesman Maurice Washington was great. He gave us top notch service and taught us everything about the Honda before leaving. Our CR-V is awesome!!! Highly recommend!

Kathleen was a pleasure to work with. When I decide to buy she will be who I want to work with.

Awesome service department. Heather M always takes great care of my vehicle and the staff is always friendly.

Raymond in the service department was very helpful. He explained everything to me and helped me decide how to prioritize future maintenance on my high mileage honda civic. The wait times are average compared to other Honda dealerships I've been to in other states.

Purchased and have serviced our Honda CR-V since moving to Charleston in 2016. Service is great, work done is always top notch and service managers are always very professional and explain all work done. Highly recommend!

Although we couldn't make a deal work, Lonnell was freaking awesome. Hilarious, no pressure or stress. Honest and patient. Greatly appreciated his help and honesty and his team work with Cleo was great! Maybe they come in with something my husband and I will like soon! Not to mention how great the rest of the staff was with my daughter literally spending an entire day there! Thanks Mary!

The team at Stokes Honda was incredible. Kathleen worked with management to get me a Costco Auto Program price since the Ridgeline was not on their list. I originally wanted a used truck but she explained in detail the advances made in the 2020 model so it was a no brained!

Kathleen made sure to go over everything with me when I picked up the truck today and I am so happy. Stokes Honda s customer service is second to none!

Doing some shopping around, the saleswoman Veronica was extremeley helpful in explaining the whole process and going into detail abt the vehicles we were looking at. I'm returning more than likley to get a second look.

Alex at Stokes Honda was extremely helpful and listened to my needs to help put me in the perfect car! I love my new Pilot

2nd Update
Travis the service manager is a ROCKSTAR and after 4 visits to Honda HE figured it out! We are back in good graces with this dealership!

We didnt plan on buying a car today but thats pretty much how it always happens right? The place was slammed busy with people everywhere. In the sales rotation we got Sam and at first I wasnt sure if this was going to be a great experience or not. Sam is a straight shooter and very knowledgeable and it took us a little to warm up to each other. He did a great job pointing us in the right direction and didnt push us to finance it or any extended warranties. We hit two obstacles in the hunt with the first 2 vehicles he showed but he didnt quit... that is when you know you have a good sales person.
He pulled thru by listening to our concerns and found us the perfect vehicle! He also found the 2nd key that they originally didnt give us. Nice guy I would do business with again.

Update

Look thru my reviews...I rarely post negitive reviews because I try my best to work issues out and give people benefit of doubt.

Sam is still great but the rest of the team here has no structure on follow up.

The service department can't handle the volume and getting a call back on a issue doesn't happen. The service manager Mark is a nice guy but 5 voicemails and 3 times a receptionist stating they left him a note to call me back is pretty bad (this was over a 2 week time)
Having to get the salesperson Sam to help get a call back from service shouldn't be needed (thanks Sam)

Still have drive train vibration and rough idle on Pilot with 16k on it. The 2007 GMC Acadia it replaced sounded and drove like a Lexus compared to this Pilot.

Bought the new car in cash and (30 day) temp plate is now expired and still don't have a title...the registration/title lady (extension 1210) hasn't returned calls in 3 days (3 seperate voicemails )

I tried emailing Mr.Madden about the issue and he hasn't responded in 2 days...when he forgot to have me sign something when I bought the car, I had him fax me it and I emailed it back to him within minutes. When I need his help, not a peep. The receptionist said "if you get a ticket we will pay you back" Thanks.

Stokes Kia is 100x better...See Hendrick for a Honda. They can't be any worse.

Go see Alex at Stokes Honda North for a great car buying experience

Had a great experience with Alex Stevens at Stokes Honda. Awesome guy not pushy listened to my situation and helped me pick out the perfect car!

The staff is friendly and provide excellent customer service. And for a Saturday morning I got my services tooken care of in no time and still was able to enjoy my day. Stokes Honda North you are A1 in my book!
Thank you

Lonnel Banks is a very good sales man. He helped me with everything I needed and any questions and or concerns I had!

Jeff my service agent was great. For such a busy place I was impressed my car was done in the quoted time. Will definitely be back

Tracy made my buying experience so easy! Will definitely recommend to friends & family. Great place!

Justin Y. saved us a lot of time and headache. Our salesman for life!

Staff were helpful and timely with the services I received. They also did not try to push services I didn't need at the time which I appreciated.

I had recently gone to Stokes Honda North for the first time and dealt with Breanne. She was excellent, she was everything I could have asked for. She helped me and answered every question I had about all of the models I was inquiring about. I will definitely be going back here due to the incredible customer service.

Can t say enough about Yaya at Stokes Honda! Hands down the best sales person I have ever had the pleasure of meeting and doing business with. If you are in the market for a car, you would be doing yourself a favor by coming to see Yaya at Stokes Honda!

I had an excellent experience buying my Honda from Lyndon Wright! I don't usually leave reviews but he went out of his way to make this experience perfect. My wife is pregnant and he did all the leg work for us. His product knowledge and professional attitude was a welcomed surprise vs their competitor in West Ashley, too! The dealership was spotless and clean which was a plus.. Thanks again Lyndon and Joe for the deal!! We'll be back again

Stokes Honda in North Charleston is such a wonderful place to shop for a vehicle. I m telling you guys! The place is great! Whenever you re in need of reliable transportation please do me a favor and go ask for Kathleen! Omg! She is such a great salesperson! She will do her top of the line best to GET YOU DRIVING!!!!!! Once again Shop Stokes Honda and ask for Kathleen

Go see Andrew Sinsuat! He has the best customer service!!

Ask for Andrew Edmondson. Excellent customer service!!

Our experience was so good we named our new Odyssey Yaya after our excellent salesperson Yahia! Everyone at the dealership was friendly, professional, and knowledgeable, and they worked hard to get us into exactly the right vehicle for us. Go see them and ask for Yaya!

I went to stokes looking for a crv for my mom. Lonnell Banks was our salesman and he was amazing from start to finish! He certainly made our car buying experience a pleasure.

Everyone was super friendly and willing to help us get out of our upside down car and into a better vehicle. They got us our dream car! Thanks again to everyone!

Breonna was a awesome sales person! She kept us informed of what was going on and I got to leave with the car I wanted! Thank you so much

Just had my Honda checked out here and they were really fast and friendly. I will continue to use them for all my service needs until I buy my next one from them!

Took my wife's 2015 CRV in on a Saturday for it's second service interval, as we all know, Saturday is usually a very business day for service departments. However, our car was taken in at the set appt. time and we had our car back within an hour. Great service.

My first and only time I went there was for a scheduled routine oil change, as indicated by the service code in my Accord. Used to get this routine maintenance done at my previous Honda dealer all the time w/prompt service. While waiting in the lobby with half a dozen other customers as they inspected my car, the service manager came out and performed the old jiffy lube tactic of rattling off 10 things that 'should' be fixed and that there could be consequences if they're not addressed. He even brought out one of those fluid trays that displays the proper color of every fluid in a car and matching samples adjacent to them from my car as a comparison. Of course, none of my car's fluids looked ideal. One of the issues addressed was the timing belt which, per the Accord service manual, should be completed at 105K miles. My Accord had 98K miles during my visit. The Manager said that if I elect not to get it done now, and if it breaks, your car will have to be towed, just like all the others that are towed into their dealership every day. "Don't take a chance on that timing belt, now" were his exact words. (I ended up taking my Accord to a non-Honda shop for service at 105K miles and they said the belt can last another 5K miles.) So after I feel pressure to have all this service completed, I then sense that this dealership does not represent the Honda brand well. Assuming most/all of the cars they service are Hondas, is the service manager suggesting that they're not reliable? While I wait in the lobby for a good 80 minutes, the service manager does the same old song and dance with every single last customer in the lobby. So instead of expecting to pay around $50 for an oil change, in like 1/2 hour, I walk out the door with my keys in hand, a bad taste in my mouth and $220 poorer to the tune of the oil change and a 'strongly recommended' transmission fluid change. My car wasn't washed or vacuumed as well, which my previous Honda dealer did with every service of every car.

My friend bought her brand new 2013 Accord sedan at Stokes and ended up paying $10k above MSRP, which included a $3k 'sport package' that was little more than a window tint. She may not have been armed with the information needed to get a fair deal, but was clearly taken advantage of.

My last beef is that they bolt a license plate holder with a Stokes logo'ed license plate on the front bumper every single new car they sell. This can involve putting holes in the bumper. As if the rear license plate frame and logo sticker on the trunk door is not enough advertising. The other local Honda dealership stays classy and leaves the front bumper clean, like every new car in this state should be.

The Stokes dealerships won't be getting our business in the future.

ZERO STARS
I will never return to buy a car here and I will never recommend you to anyone else.

I called fri morning and made an appt to look at a used car Friday evening. After waiting an hr I was informed the car wasn t available to look at until Saturday mid day. I clearly informed you I was leaving town for the weekend and could not be back till Monday after work. I was told if I made a $500 deposit you would not sell the car and I could come drive it Monday. Then Saturday you call to inform me someone else wants it and you don t take deposits on used cars and I needed to come in now if I want the car or tell you I ll def buy it Monday. I was in NC, I hadn t even test drove it yet! We discussed my trade in and I said forget it. Mostly I was so angry that I just didn t want to give you my money.

A: you should never list a car on your website that isn t ready to show
B: you should never tell a customer on the phone that they can come test drive a car that isn t ready
C: you wasted an HOUR of my time lying about getting the car when you knew you weren t pulling the car up
D: you should train your sales people to know used car policies on taking or not taking a deposit
E: you charged my credit card $500 to hold the car because I was going out of town for the weekend and then didn t honor that deposit
F: You called me Saturday to tell me I needed to come in now or you were going to sell to someone else, even though I clearly explained I would be out of town. I was so angry that you immediately decided to not honor my deposit, even though you don t normally take used deposits. It doesn t matter whether you do or don t take deposits on used cars. If you take a deposit from a customer you need to honor that! I didn t even get the chance to test drive the car!!
At least you refunded my $500.

I m extremely angry and I will never be back. Period.

i got cap insurance when I got my car
when my car total damage
I pay the deference from my pocket
no cap insurance
they just take my money

Buying a car is never an easy feat, but the good folks at Stokes Honda took the stress out of it! Our salesman, Lyndon, was enjoyable from the minute we stepped on the lot. We are proud new members of the Honda family!!

After visiting several car dealerships with no luck, had little hope when I came to stokes Honda. Justin A. spent time with me and finally got me into a new car. Thanks for the help, would definitely recommend coming here first!

Overall an excellent experience. Our interaction with the dealership started off on the wrong foot; however, Michael and, especially, Garfield stepped in to make it right immediately and apologized. They were transparent and helpful throughout the experience. We will return next time we are in the market for a Honda, and I have already recommended it to several friends.

Since purchasing my Honda Fit here back in 2013, I have had a solid relationship with Stokes Honda North. From Sales to Service, every single transaction has been an excellent experience. Dealing with the Jack Nathans, Ashley Rose, David Rustin and the rest of the service team is always a fair and friendly process. The price is always within reason and the coupons are always accepted. They have never once hassled me for servicing that I didn't ask for or want. I wish more businesses were this easy to work with. Stokes Honda North continues to deliver an outstanding customer experience and I will be back before the end of the year for more servicing. Please keep up the great work Stokes!

MaryKatherine Murphree has a dynamic personality and is such a pleasure to be around. She is personable, reliable, enthusiastic, and sincere. Her willingness to help and her drive to succeed are admirable! She is an attribute to any situation!

I bought my car in 2012 and with it I bought a car care plan. I was a newbie and they took advantage of me. I go to the Stokes Honda on Rivers in Charleston for my oil changes and every single time I wait 2+ hours and every single time they tell me something is wrong with my car. I usually cant afford to pay their outrageous costs to replace this or refill that so I have to pass and look for help elsewhere. It turns out there wasn't anything wrong to begin with. Today, I come in at 9 am and wait for 5 minutes with not so much as an acknowledgement. I left and came back around 2 pm. Finally, someone helps me. I wait two hours for them to change my oil and then the man helping me tells me my battery is dangerously low and needs to be replaced. Okay, but I bought a new one not long ago. He leaves and comes back to tell me it was their battery originally so they will replace it with the warranty. COOL. Then he comes back after another 30 minutes of waiting to tell me the battery is actually fine and all that's left is paperwork. I ask what happened and he begins to treat me like a child. He is rude and talks down to me. I'm waiting at his desk and he leaves multiple times and doesn't explain whats going on. I'm frustrated and flustered and I just want to get the heck out of there. He tells me I can leave and he will give me a tire rotation for free. UHMMM It's already paid for by the plan I bought when I first purchased my car. He says I can go but doesn't give me a receipt. This is only one of many awful experiences I've had at this place. I'm extremely sorry I bought my car through them and I highly recommend going almost anywhere else but here.

Michelle was awesome. Told her my needs and budget and she knew exactly what to do. I will forever be a repeat customer. Thanks Michelle!!!

I HAVE BEEN CALLING THEIR OFFICE FOR 2 WEEKS ASKING FOR A COPY OF MY CAR RETAIL INSTALLMENT SALE CONTRACT. I SPOKE WITH A LADY NAMED "T****" (FINANCE OFFICE) AND SHE SAID SHE WAS GOING TO SEND IT TO ME THROUGH MY EMAIL BUT I NEVER RECEIVED ONE. WHEN I TRIED FOLLOWING IT UP ON THE PHONE WITH THEM NOBODY WAS RETURNING MY CALL. THE GUY FROM THE ACCOUNTING OFFICE SAID THEY USUALLY SEND THE COPY TO THE PRIMARY BUYER BUT WHEN I ASKED MY SISTER (PRIMARY BUYER) SHE SAID SHE WAS NOT SENT A COPY AS WELL. WE BOUGHT THE CAR NOVEMBER OF 2012.

I purchased a car last month and had the best experience with a car salesperson. Michelle Grooms was very patient and understanding even while my kids were getting restless. She was very knowledgeable and helpful us selecting a car for my wife. She even called us two weeks after purchasing the car to see how we are enjoying the car. Never had that before in all my years of buying cars. I would highly recommend anyone wanting to buy a car ask for Michelle Grooms. Awesome Salesperson.

I truly love Honda cars the sales department is awesome but the service department is truly terrible . I bought 3 Honda Accord from Stokes Honda and today was truly the worst service ever on my 2016 Accord they replaced the battery within 36000 miles and less than 11 months that battery is no good and they don t want to replace it, or prorate a new one i had to go elsewhere to purchase a new battery on something they should have replaced. I guess if purchase a battery it s only good for eleven months if that s the case they need to inform you of that. The service advisor James Turner was very unprofessional.

I want to give a big thank you to my salesman Joel Crawford. He was very insightful about the features and benefits of the Odyssey that we purchased. He even called me back this week to see how I was enjoying the van and if I had any questions since my purchase. Great follow up. Thanks again Joel.

I had the best experience with purchasing my brand new car with Stokes Honda. Francis my salesman made sure I walked out with a car that I felt comfortable with. He made the process so easy going. And the customer service was amazing. I ve always heard the process of buying a car would be a bit frustrating but I believe they just didn t went to the right place. Thanks to everyone at Stokes Honda but most importantly Francis!

Stokes Honda was an ABSOLUTE PLEASURE to work with! Tim, one of the many incredible employees there, took great care of us in our very first purchase of our new car! The customer service is outmatched. The staff are comfortably personable, warm and welcoming, and their service is with a HUGE smile. The folks at Stokes Honda, especially Tim and Marina, are some very special and wonderful people who made our first car-buying experience both an easy and enjoyable process. Next time we need a car, we're going here. Thank you so very much Tim, Marina, and Stokes Honda!

I had a great time purchasing a car at Stokes Honda North. Joseph Stephens was great and guided me through the process of purchasing my new 2020 Honda Civic. Every one there made the process of purchasing a car, simple and easy.

The service is unmatched! Will definitely be returning to Stokes Honda when we need any work on the civic!

I think it is very good customer service it only takes a Hispanic to make the service more complete

I was traveling back home,from out of town when I realized I had a major car issue. Stokes Honda was the only car service open until 9pm. I brought my Toyota model vehicle for service to Stokes Honda. Honda was unable to fix the issue, however; what transpired was only The Most High blessings me with his grace by placing the right people in your life. I want to thank the two young men from Stokes Honda, who took pride in providing excellent customer service. The service technicians assisted with finding the cause of the leak, the parts I would need, the nearest Toyota dealership that would have the part, information on where to find the safest hotel, and a secure place to park the vehicle where it was be accessible for towing. The technicians did attempt to fix the problem,but as mentioned earlier where unable to. Because of these two wonderful Stokes Honda employees, my mother and I are safe at the Freds Toyota waiting for my vehicle to be serviced so we can make it home.

Thank you and my you forever be Blessed.

This time my service visit to Stokes was even better than usual. Often, I've had to wait a little longer than I felt was necessary with an appointment, but this time I was in and out quite expeditiously! The staff, as usual, is very pleasant and professional.