Used car service, new car price.

Used car service, new car price.

My experience was almost identical to another comment, by a Caitlin W (I think that was her name). I came in this weekend looking for a new vehicle, and I felt the overall experience was handled inappropriately by the entire staff. I had made it clear that I was not purchasing a car today. I was interested in the 2015 CRV, but wanted to see what information they could provide, as I was also heading to the Subaru and Hyundai dealers that day.

My sales man, and his manager both seemed to be incapable of reading the room. They kept trying to, "make me an offer I couldn't refuse", and did not understand that my goal was to gather information for a purchase later in the week/month, after I had been to several dealers.

They seemed to be implying that buying a car from anyone else was a ridiculous decision, and were trying to force something on me, when I simply was not going to drop a check for $25,000 at the first dealer I went to. Overall, I found it to be quite unprofessional, as I felt like I was being manipulated at every turn to purchase something that day.

To add to the misery, they pulled the KBB value of my trade in, which I had already investigated, and offered me a print out that listed the car $2000 below what I had found on line, and $2500 less than what the Subaru dealer offered me down the road the same day.

From stokes I went to the Hyundai and Subaru dealers on Rivers, and both times I was greeted by respectful sales people who understood the goals of my trip, and provided extremely helpful information.

Honestly, I love the CRV, and will likely purchase a 2015 from someone in the next few weeks, but I don't see it being from Stokes North Charleston. Nothing about the experience made me believe they had any interest in anything other than my money.

In conclusion, I do believe Honda does make the best cars in the industry, unfortunately, I wish the dealer in North Charleston carried the same level of expertise.