Amy Wilkerson Review of Stokes Honda North
We came in to buy a car yesterday. Kathleen hersel...
We came in to buy a car yesterday. Kathleen herself was AMAZING! However, the sales manager was horrible and lost this place a sale. We told Kathleen where we were at number wise. She grabbed her manager and he wrote it down saying that he would check some things and be right back. We sat for a while waiting. During that time, Kathleen shared a lot if her knowledge about different cars and the one we were trying to buy. Again, she's amazing! Finally, Kathleen said she was going to see where he went. He just decided to go to a meeting and NEVER came back to us!!! He told her he couldn't do the number we wanted when she found him. Next step for us would have been to find another car on the lot. But, his serious lack of professionalism cost the dealership a sale yesterday . We went down the road to TruAuto, bought a nicer version if the same car for the price we wanted and left very happy with out purchase. Stokes Honda North lost us as customers yesterday and TruAuto gained some.*** EDIT*** IT wasn't a financing issue. My daughter has perfect credit. The manager went back to see if he could give us the price we wanted on the car. He couldn't and that would've been fine. The problem was...HE NEVER CAME BACK to tell us! He didn't respect our time. He just figured he wasn't getting the sale and didn't come back to tell us or our saleslady. That was the issue. Financing was no issue. We didnt get that far.
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