Amazing Hospital and the Staff are so well matter. The Nurses and the doctors are amazing and so sweet and they take the time to listen and make sure to care for they patient. This hospital is where humans that s in need of treatment and answers need to go to. I have not had a hospital I have love this I have come to this hospital. Thank you to the nurses and the doctors that took the time to find out what was the cause of my bleeding. Thank you to the Emergency staff for caring for me and my health and condition. Keep up this amazing job that you all are doing and you guys are truly are Hero s without a Cape! Thank you again and again for everything!
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Doctors care more about teaching than they care about treatment of patients. We did have several nurses in the 2C wing that were super. The nurses really went above and beyond helping during our time there.
They do not treat their patients good they cut that their staff by 20% and I had a very angry angry doctor she was very rude I decide to sign myself out and go to UCSF
Visitations to many emergency rooms and hospitals because of aging family members residing all over the Bay Area has made clear Stanford Hospital is without question the best, ten steps above the rest.
Best hospital! Extremely caring and warm staff that is constantly checking on patients, as well as patients family. I was there for a week every day to visit a close family member admitted at the hospital and was highly impressed by the professionalism, and high level of competence, that I've witnessed in no other hospital EVEr!
My husband came in the ER they are letting one person with the patient in the ER. As of June first they are allowing visitors but you can't come and go once in be prepared to stay until end of visit in the room. Beautiful campus.
This hospital is prestigious, they wouldn't take my medical card but they gave me motherhood books and baby magazine & that I am grateful for. Menlo Park Clinic (smile)
My husband had surgery here. They have knowledgeable staff, great bedside manner (almost nonexistent in today's society), and positive vibrations. Their cafeteria and gift shop are the best!!!
Great Hospital! My uncle has to travel there every few months to be seen by the Doctors there and I believe he is in great hands!!! They are currently building the new hospital and from the looks of it, it is going to be georgous. Looks like it will be open around November of 2019. So there is construction going on to be aware of. There is also a Free Tram to take your around the hospital so that you don't have to walk. Everyone that we came into contact with who worked there was extreamly nice and helpful. I would recomment this place for sure!
Just got my bill for a follow-up appointment. Since they won't take my insurance, I pay out of pocket to see a specialist here. The office visit price more than doubled since the last visit. I was NEVER informed of this, either when making the appointment or on check-in, when I tried to pay the bill in person. If they are this dishonest and unethical with their biliing, what else are they dishonest and unethical about?
Keep in mind this event took place inside of a hospital with sick people and germs everywhere.
I have a unique perspective of having worked with these individuals temporarily. I came to work a breakfast holiday event for the cancer center. I've been in the industry 25 years and I have never encountered such unsafe food handling practices, impatient, rude, culturally clique-ishness and disorginization.
The women who organized the event were a pack of "Karens" to the worst degree. There wasn't enough food or supplies in a timely manner, no plan for execution, the "Karens" kept getting in the way and each of them would ask the same questions over and over. Example: the event was due to start at 7:30. From 7:05 until 7:20 (when I eventually walked out the service area) one of them came in to ask if it was ready every 10-30 seconds.
The person who was supposed to be in charge- Marcus, was m.I.a. for most of the event, leaving in charge a group of Latina girls who spoke mostly in Spanish to one another, didn't know what they were doing.
I watched The "Karens" put food service lids on the bare floor, touch food with their bare hands and completely ignore the dangerous environment of live food service to come and hover.over the workers like Gestapo. Served food. That should have been kept warm, on a cold plate because they didn't.want to wait for the stern set-up.
If they are treating guest workers like trash and disregard food safety....what are they doing to the helpless people on their care.
New hospital. All staff were attentive . The best hospital in the world and deserve s the title. The foodservice was excellent. As an experienced over 30 years, there foodservice was excellent. There food offerings were we'll made and cooked properly.
My husband has been a patient at Stanford for the last 11 years. I have found the staff and doctors to be the most knowledgeable, and caring professionals. The nurses are super stars. Most recently my husband has been hospitalized since 12/12/16 and he is still a patient as of 1/18/17. He was set to be sent to a Subacute Nursing Rehabilation Facility when an organ became available for transplant on 1/11/17. He has exceeded the surgical team's expectations. He was transfered from the ICU to a step-down unit. He is thriving an within days he will be transfered to a rehab facility due to his de-conditioned state. The nursing staff continually change his position in bed to avoid bedsores. The nurses are so caring. Without the world class treatment my husband has received I am sure I might of lost my husband. I will be forever indebted to Stanford's surgeons, CNA's, and the nurses. I highly recommend Stanford.
My son came down with the flu at school and I wanted to get him seen ASAP to get Tamiflu. Could not get in to see his primary care physician. Went to Stanford ER. We were quickly triaged and determined to be more of an urgent case, than a true emergency. The doctor ran the test confirmed it was flu, gave my son a Tamiflu and called in the prescription after telling me the pros and cons of the medication and off we went. Very professional in all respects.
Not very pleased so far. Being able to communicate with Stanford by phone is very challenging. I have three medical problems that I am told two are urgent, yet Interventional Radiology can t seem to schedule an appointment for a procedure, and I ve been waiting four days now and not one word from them. I can t even get them to answer the phone or return a message, it s like they re closed. Maybe Stanford isn t a good choice.
Although Stanford Hospital has many topnotch physicians, dealing with the bureaucracy there has become a nightmare. To begin with, it is no longer possible to call any clinic or doctor directly. All calls go to a central phone bank where operators take messages which they forward to the doctor or clinic in question who, they say, will get back to you within 24 hours. Often they do not. When you do manage to get an appointment, the follow-up is sub-par. On one occasion, I had a procedure after which it took five weeks for them to communicate to me the results. Since the tests came back within the week, I am at a loss to explain the delay after delay after delay until I was finally able to talk to the physician. On a Monday, I phoned in a formal complaint and the administrator said that he would have the doctor call me that afternoon. He did not. Instead, the administrator called back on Tuesday morning to tell me that the doctor had called him and said that either he or his nurse would call me on Wednesday. I asked why, if the doctor could pick up the phone and call the complaints office, he couldn't have called me as well. The administrator had no idea. On Wednesday, the nurse did call me and told me that the doctor would be calling me on Thursday between 9:30 and 11:00 AM. I asked her why he couldn't call me that day, but she had no idea either. Finally, at 11:15 on Thursday, the doctor did call, saying that he had tried calling me twice before--which is true--but I never called back. I explained that he did not leave his number and that the call center would not give it to me. He said, "Oh". So, in effect, it took four days of consistent pressure to get the news that the tests were all negative and that he would have to repeat the procedure. I said fine, but asked whether it would take another four to five weeks to get the results again. He said that hopefully things would go more swiftly this time.
I find this kind of treatment unacceptable. Since I also use medical care in New York and Berlin, where I have always been able to reach my physician and gotten test results in a timely manner, I have some point of comparison. Fifteen years ago, Stanford Hospital was user-friendly. Today it is a labyrinthine institution which does not serve the interests of its patients well.
Wildly overpriced for grad students. Even with their own insurance, referrals within their system can cost several hundred dollars just for office visits (no tests or operations). Insurance staff are unhelpful and disorganized, waiting weeks to respond to inquiries. Given the tight budget many grad students have, it's rather embarrsing how little Stanford's vaunted health care system seems to care about it's students.
Excellent health care in all aspects, outstanding and most progressive physicians, skillful and caring nurses and staff. I had a successful Cyber knife surgery by Dr. Adler, the world famous Neurosurgeon. For my recurrent facial paralysis/bells palsy Dr . Jacklar, Dr. Lopez, Dr. Most, Dr. Lee have all provided treatments,surgery and care on a continuous basis. I no longer have to live with a crooked face for years at a time. I could not speak or eat among other disabilities. As an university professor I had to stay unemployed suddenly when I had these episodes. Dr. Zei, Dr. Marilyn Tan, Dr. Kahn, Dr. Garcia Rodriguez continue to provide excellent care. My regret not getting my pacemaker installed here. I had a hole in my heart in m my heart and 2 surgery in 3 days at OHSUand
I work at Stanford. I love it. Everyone is extremely helpful to each other as co workers and especially the patients, their friends and family. Go Cardinal!
Stanford saved my best friends life without a doubt. Absolutely incredible doctors and nurses in the cardiac icu. Words cannot express my appreciation. Thank you so much.
my daughter was recently a patient at Stanford Medical Center for an extended amount of time..I believe these drs..some obviously better then others..they tirelessly searched for an answer and how to help her..In there words she is a zebra in a herd of horses..even at Stanford they had a terrible time trying to diagnose and cure my daughter..she is I believe on the road to recovery due to the efforts of many..especially want to say Dr Lance (Norman) Downey went outside of the box to find different answers to help her..Not to downplay anyone else at all..they were all amazing. Thanks to you all from the bottom of our hearts..
My daughter, Monica was having a kidney transplant since October 2007 and the Type 1 diabetes 2008 at Stanford healthcare. All friendly healthstaff team are the perfect medical health experiences for nephrology and diabetes-endocrinology department. She met Dr. Steven Alexander MD from LPCH and Colin Lenihan MD from Stanford Adult Hospital. And also; she met Dr. Marina Basina MD from the endocrine clinic. We appreciate for thanks to all of you doctors and nurses! We love you and thank you for supporting my daughter, Monica. That's and they are really brilliant!!!
I m both a patient and a provider. Stanford offers compassionate, unique treatment. Good with rare disorders and specialties. Responsive to feedback. Overall Stanford is patient centric: always striving to improve, innovate, and inspire hope, health, and happiness.
Lethargic nurses and staff. Extremely rude and unprofessional. Please get the staff retrained as they have no idea on how to handle deliveries. Being treated/ handled by Resident assistants here is a big risk!
On YouTube look up "Do no harm: some hospitals let a preventable infection kill their patients" from Vox. Directly talks about this hospital and their hygiene.
My daughter, a Stanford student, went to the ER because she cut her finger. They put a band-aid on and sent us a bill for $2,786.86. The State of CA is suing Sutter Health due to price gouging, and they cite an example where a Sutter ER charged a man who cut his finger $1,555 for a band-aid and a tetanus shot. We got charged almost twice as much and Stanford didn't even give her a shot! CRIMINALS. I have donated to their foundation for 15 years but will never give another dime, and will never use their services if I can possibly help it. If you're a billionaire like so many in our area, then Stanford Hospital is for you. If you're a regular person, don't touch them.
Due to the building distress, I had to leave the ER while my vital organs are failing. My life and gealth was less important than the breed and other irrelevant personal info abt my service dog!! The staff and medical professionals are unproffesional and unaware of the important role real service dogs!!! They don't care about my ADA rights and basically address my service dog before me. Every single visit to this darn hospital. They insist on personal info abt my service dog, just for their own personal interest. Several Drs have refused to continue my care until I satisfied their ongoing inappropriate breach of my privacy pertaining my service dog's info (always unrelated to my disabilities or the service animal's trained tasks). The arrogance and retaliation of the staff and Drs when, i decline to answer their personal questions, that incriminate me and put my service dog in a harder position of making it harder to work. Its disgusting and this harassment has denied me access to much needed adequate care. They clearly aren't used to accept/respect my boundary or just no. Several nurses, Valet parking staff, abd Drs have used co-workers and other patients to create a public spectacle abt my invisible disabilities and to reinforce answers that are irrelevant to my physical health issues. Listen, there are a lot if fake service dogs at your premises due to the patient's privileged backgrounds. but there are real service dog handlers like myself whom really need you to set an example to the public and co-workers of how to respect the handlers and ignore their Service Dog. Any distraction and invasive personal questions are a breach of privacy and its an abuse of power. In my last ER visit, my service dog insisted on me leaving after the 4th professional focused on the dog as if its a pet, and it didn't want to put me in a situation that could give that staff a reason to deny me access to the entire hospital, as staff truly are rather using the ongoing questions abt the dog as a way to escalate me. The public spectacle and humiliation is harmful and you should be held accountable! To the patient's with fake service dogs, it impacts real service dog owners far beyond this hospital. Your personal opinion isn't overriding Disabled ppl's ADA rights!!
"Some disabled Service Dog handlers don t like to chat about their Service Dogs. Most like to go about their day, just like you! Also, never ask personal questions about the handler s disability or intrude on their privacy. Keep these simple Service Dog etiquette tips in mind, and you ll have a far smoother experience when you see a Service Dog in public.
Smile and be polite to the Service Dog s handler, but most of all:
Do not pet the Service Dog
Do not distract the Service Dog in any way
Please ignore the Service Dog entirely. You re not being rude if you don t acknowledge the Service Dog s presence." From Anything Pawsable
Toured this hospital while it is under expansion and was impressed by its promise of being the most modern by the time it is fully finished by 2018. It will have almost 400 rooms by then with 2x emergency care capacity and 3x intensive care capacity. Awesome!
Recently had a 12 night stay at this hospital following a pelvic fracture and surgery.
Hands down the worst medical experience of my life. None of the staff were ever on time with medications despite me screaming and crying in agony. Also to top it off,some of my pain meds were completely left out of my discharge prescription which caused large lapses in pain relief. Sent wheelchair to my home in Texas despite that I couldn t walk. Even after we told them to do whatever necessary to make sure it arrived to the hospital on time so that I could get to the hotel and airport.
Care was great. Was mislead by the receptionist prior to my MRI treatment and received a very high bill several weeks later. The facility did not care about the misquote. Additionally the MRI treatment was 3x the market value for no reason that they could explain aside from "it is the market cost in the area" even though a quick google search can establish this as false. I will not go back.
Visited here for an extremely mundane strep throat test. Doctor suggested that I also have a mono test performed, and I agreed.
A few weeks later, I was billed nearly THREE THOUSAND DOLLARS. For a strep test!!! After arguing with the billing center ("these are accurate charges that are agreed upon with insurers" etc), basically I have no recourse but to pay an obscene amount for what should have been an at most $300 or $400 test.
Our family, and our mother has been very grateful for the excellent medical teams at Stanford. Quite simply put, the doctors and support teams are the best in the world with the hospital among the top 5 hospitals on the US. We are thankful and grateful for the support we received from every nurse, aid, and medical professional. Thank you, Thank you!
I took my dad to emergency room for a stomach pain. He end up having a surgery to remove his gallstone. After the surgery he had a bile leak. They waited for three days to do a procedure to fix his bile leak.it s been ten days now and He is still in the hospital with more complications. I thought standford Hospital was the best.
My experiences at Stanford Hospital have been excellent. I went to Stanford since it is a world famed hospital. Doctors and nurses and staff appear to be polite, knowledgeable, and very good based on my observations. It is definitely world class based on my good experiences. Thanks to Stanford for the quality health care and please continue to work hard to maintain the high standards. It gives patients confidence.
I have to give praise to Kaiser. They took care of me when I was completely paralyzed and without the ability to speak. I was completely aware of everything and still felt pain. I remember the ambulance and the helicopter ride to Stanford and remember being in a weird room, my head, surrounded by these articulating panels, and nurses in full garb telling me to be still. Stanford pulled the clots out of my brain in that window of opportunity that doctors scream about. We need more of these systems around the US. They save lives and give you back most of what you were, pre-stroke. My experience has taught me alot.....God Bless
3 years later, I'm still pressing on in life. All is good. My hiking days are done but I still love getting out on my own. I understand my limitations but now see everything through a different lens....
2020 update: After a whole body paralyzing triple stroke, without the ability to speak; thanks to Stanford, I'm working at Samsung Austin Semiconductor transversing 4.5 million square feet of wafer fabrication and responsible for billions of dollars worth or equipment. Thank you Stanford.....
Speedy, considerate, incredibly polite -- impressively and delightfully civilized! Every person with whom I interacted seemed very happy with whatever they we're doing in the world, and it came out in how they treated everyone around them. Whoever would have predicted you could have fun going to the emergency department?????
The new hospital at Stanford is an architectural marvel. At the entrance and lobby, you're struck by how monumental everything seems, but traveling through the building, one also finds places of serenity and beauty, particularly outdoors.
I've never had a worse experience. Every time a new Dr came on shift they make it important to check up with you. I think they do it to be soothing and let you know they care, but when every Dr has a different opinion it becomes frightening the worst part was Michelle in case management. She clearly didn't have my wellbeing in mind. She was misleading and deceitful she told me not to worry I would be in surgery by the end of the week. Likely tomorrow or the next day. That was completely false nobody had checked the refered Dr's schedule. I'm worried about who's case she gets next.
I am sorry to those few reviews that had bad experiences. My mom had unroofing surgery for a myocardial bridge. She couldn't have been in a better place. Everyone is very kind, patient and helpful. We came here from Florida to get this procedure and it was 100% worth it. The doctors and all the nurses are fantastic, attentive, and they have no problem answering all of our questions. All around amazing experience here.
I ve had some very positive experiences at Stanford. However, the recent visit of a family member turned pretty sour, and I realized apparently it s standard practice to medicate and sedate people out of their minds- to the point that they can t even talk. To add to it, the staff spent the entire day trying to drug the woman in the next bed even though she refused the medication at least 50 times. There is no other word for this than elder abuse. Horrifying.
Keeping it short and simple... This year I was evaluated by the Marfan Clinic at Stanford. Dr. Liang and his coordinator Sunny, started this my experience. Dr. Liang is an expert in Marfan, Loeys-Dietz and other related syndromes. Less than a week later, I was having open heart surgery with Dr. Michael Fischbein and Dr. Craig Miller. These gentlemen are the best in their fields. I was not an easy case. It was only 3 weeks later when I returned to Dr. Fischbein for open heart surgery #2. Dr. Liang waited until after hours to greet me by ambulance. He stood next to me and guided the team waiting for me as they worked hard to stabilize me. These men are special.
Awesome here ,Very nice hospital, it's all about love !! simply ,its the best !! Everyone ,Doctors, Nurses ,all medical staff here . keep up the good work! Also,my compliments to the chef , thank you to all
Awesome friendly staff. Professional caring doctors. fast check in. Starbucks coffee. Valet parking for a reasonable price. Great food in the cafeteria. Not a single negative thing to say.
The staff, communication, cleanliness, food, and everything else about this hospital are great. My wife and I spent 7 full days here after her total elbow replacement. Each and every single nurse that helped were so patient and helpful. The pain management team was very knowledgeable and creative to help my wife get her pain under control. The surgeon was a super hero. I can't say enough about this hospital. Even the maintenance crew had an attitude of excellence.
My daughter was admitted to this hospital 3x since last year. Nurses at Standford hospital were excellent but doctors (GI) were uncompassionate, unfriendly, arrogant, judegemental and and rude. They totally ignored my daughter's pain and complaints of GI problems. Because of history of eating disorder, they judged her condition as "controlling anorexic" and blamed her for illness especially by one of nurse practioners. Doctors at John Muir hospital in Conconrd did not judged her with this history but cared for her current illness. It is very disasapointg to be referred to hospital like Stanford which is known for its modern technology of medical care. If they cannot find what's wrong with my daughter , they should admit that they cannot find her treatment and refer her to Mayo Clinic like John Muir doctors did. It's a shame, shame.
NUCLEAR MEDICINE PROCEDURE DEPARTMENT! My family and I drove on Sunday (11/01/2020) 210 miles (4hrs), stayed the night at a Hotel for my appointment that was scheduled since October 22, 2020. My appointment was for Nov. 2, 2020 & Nov. 3rd @7:30am. When we finally settled in the room I went through the Stanford Health Care app and that s when I discovered my appointment had been moved to November 5th! I still presented myself to my appointment as previously scheduled and let the receptionist know when I seen the change and that I was never called. She made her calls but of course she said there s a patient here she thought her appointment was for today not for Nov. 5th after she hung up she told me that the person she spoke to knew exactly who she was talking about and told her to relay the message that their department does not do the two day iodine CT procedures on Monday s only on Thursday and Friday s. I AM VERY DISAPPOINTED THAT THIS HAPPENED TO ME!! I TOOK TIME OFF WORK, MY HUSBAND AS WELL TO DRIVE ME UP THERE AND IT DISRUPTED MY CHILDREN'S ONLINE EDUCATION! THE TIME AND MONEY WE LOST AND THE AUDACITY OF THEM TO ASK IF I COULD RETURN ON THURSDAY FOR THE APPOINTMENT! THIS SHOULD NOT HAVE EVER HAPPENED!! I PRAY TO GOD THAT THE STAFF IN THIS DEPARTMENT NOT DO THIS TO SOMEONE ELSE! ESPECIALLY FOR THOSE THAT HAVE TO TRAVEL DAY(S) PRIOR AND ARE ON A LIMITED BUDGET!!
Dangerously incompetent rude nurses & staff. Stanford is far from world class, more like a third world dump. Highest rates of patient infections in the country, #1! Unless you have no other choice, avoid this hospital!
The doctor have little to no sympathy, they are very pessimistic, negative, and cocky. They kept telling my mom that she was about to die which negatively impacted her mental state and made her very nervous and scared. The doctors continued to tell us that she was going to die very soon. Then they told us that they decided to take her off the ventilator (even after we told them multiple times that we did not want to take her off it and we wanted them to keep trying). Overall it was very obvious to me that all they cared about is NOT GETTING SUED and their rating as a hospital.
Well efficient and great help. A lot of great sights. If you have a certain health insurance, the cost of parking will be free or there will be a price reduction. Be sure to ask the office you're in.
This is by far the worst experience with a hospital I've ever dealt with. My pregnant wife and I have been sitting in this exact spot for literally SIX hours, and that's not overreacting. They staff has come once every hour to talk some bs then leave again for another hour with little to no information given. We finally got tired of the runaround and asked to just be discharged with no medicine or anything done! The communication is beyond terrible. For as much as they charge to live here you would think it would be filled with class, and expertise which it lacks all the above!!!!
Dr. Amanatula (orthopedics) gave me injections without consulting with or allowing me to participate in my care, did not know for 4 months He appears to have a God complex and does not believe non-doctors can understand. However, I attended the University of Michigan, and can understand everything coming out of his mouth with the caveat that for some medical terms or medications with Latin names I might need a short definition. Also, Dr. Amanatula would make some snide remarks & make false interpretations of the documentation in my medical file by the Veterans Administration; some of which are false and fraudulent statements for the attribution of responsibility for the use of pain medication. 22 years ago there was widespread use of high levels of narcotics in the VA, it still exists, but to a lesser extent today. The VA did not and does not want to spend adequate resources for service connected injuries, so they silence and in some cases, murder veterans through the use of opioids. To avoid criminal prosecution and expensive civil litigation and settlements, VA doctors use false and fraudulent documentation of official medical records to justify their use of opioids to silence veterans. Dr. Amanatula has bought into a variation of this sick and pathetic practice. Amanatula, several times suggested that instead of surgery he could inject me with steroids so that I would not need surgery; that I did not need to worry because I would not harm my leg bones (I do not have any cartilage in either knee for almost 8 years). He said he'd just give me an injection every few months. A large piece of bone broke off the side of my knee, causing tremendous pain, sensitive to touch, resulting in a height differential between legs and the loss of an inch-and-a-half off my overall height. Additionally, I drag that leg behind me to go up and down steps and now walk bowlegged. I now have been developing grooves in the bones of my legs, causing the bones to get stuck and lock in place when I stand for more than a minute. I have to physically manipulate my leg bones to move them out of these grooves. It is extremely painful to do this. I don't want to lose any more height, I do not want any more bones breaking off. I want to walk normal. AMANATULA lied to me or he does not understand basic anatomy and bone density. Amanatula intentionally sent my appointment authorizations to the wrong address to prevent payment authorization by Tri-Care West. When I arrived I had to wait several hours before he would see me due to "no authorization", hoping to prevent me from being seen. The 3d time Amanatula had 3 months to send and process the correct forms for my surgery and pre-op clearances, but when it came time for pre-op appointments Dr. Amanatula claimed to have sent them to the wrong address, again. I guess God does not have the intelligence to learn from his mistakes. My appointments had to be cancelled, as did the surgery, because I could not trust a doctor who lies and tries to harm me. Amanatula made snide remarks about my service dog, claimed not to know that an orthopedic surgeon had documented my need for reconstructive surgery (both shoulders), or that my cervical spine needed to be restructured by a neurosurgeon. He also was unaware of osteoporosis in the hips or lumbar spine or a curvature of the spine that I believe was caused by my knees needing surgery for 8 years. His remarks suggested that a 3 month injection of steroids in the knees completely obviated my need for service dog or surgery. Amanatula gave me a placebo injection in my knees to test my pain level and further delayed my surgery another 4 months. It took a year for Amanatula to get me to surgery, other surgeons reached that conclusion within 3 months. He wasted my time, caused harm and further injury to me. He furthered the VA fraud & false documentation. I was scheduled for surgery on June 26, 2017, surgery I had been waiting more than 8 years to receive. I do not trust Stanford. More - no space left...
Stanford overcharges grossly for routine work. I recently had a standard ECG which a year previously had been done at a Sutter facility for $388 (all in). Stanford wants $2068 for the exact same 100 year old test. Most of this was 'facility charge'. really? That's usury rates. They hide behind being a 'teaching' instutution, as if that justifies gross overcharging. Maybe they're good for unusual illnesses but stay away for anything routine unless you like being ripped off. At the very least shop around before you let Stanford do anything.
(For context, see the vox youtube video called: "Do no harm: Some hospitals let a preventable infection kill their patients")If you want an infection for your kid and/or death, this is the place to go! They don't care about hygiene or care, but you'll still have to pay through the nose for it! Now, I'll admit that the story of Nora might be because of just a few nurses and doctors, but the way this hospital treated the problem is disgusting. Do something about the problem instead of sitting back!
Id give Stanford 5 Stars but they don't have a clinic in Gilroy, Morgan Hill area. An area that is sorely laking in medical services for their patients. In general, care is very good. They have finally gotten Walk in clinics as sell as Express Care services. It makes it a bit easier, but they still need a full clinic in Coyote Valley.
Frustrated by Stanford's opaque billing practices. Care is very expensive and it is difficult to estimate how much it will cost beforehand (I was given an estimate for an office visit of "$150-800, but could be more or less" - not helpful at all!)
Their transplant center harvested our daughter's kidney despite our begging and pleading for them not to do so. They robbed her of health, and family; they robbed us of our daughter.
Love this hospital. It s so clean and the staff is very friendly and helpful and doctors are top notch. I ve had my little cousin come here because of arthritis and the team here is so amazing. This is the only hospital carries the medication she needs to relieve the aches and pain of her joints. I also had my aunt come here for knee replacement surgery and her recovery was great. The food is also amazing too!!
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