Sons Honda Reviews

Excellent service! David Mitchell, Jr. was recommended by a friend who bought her
Honda CR-V from him. He was outstanding!

Clarke, was wonderful! He was patient and attentive to my car needs. He also gave updates during as my car was being serviced. Definitely appreciated that. All around Clarke did an amazing!

Very friendly and welcoming staff. Cade was a great help when going over the features of the car and even helped with getting my old car home. Five stars all around!

I have not been to this dealership but I did go on their website to look and I have been harassed ever since. I get it you have to contact people but I get multiple emails and phones calls on a daily basis and I even told the sales rep we may come in after I address some health issues then the next day after that which was a Sunday I got 14 emails in a 30 minute window and then 5 calls and 10 more emails the next day. I will be doing my business at another dealership because of this harassment.

I came in not knowing what I wanted and was greeted with GREAT service. Macy was a very sweet young lady and worked very hard for me. I will be back to see her. Also thank you to Larissa who I spoke with on the phone before coming in.

service department is a bunch of lying crooks, go to willet Honda instead

We showed up twice and no one wanted to sit down and talk to us either time. They brushed us off and when they said they had to do something I watched them just stand there chit chatting. Would not recommend

Paul and Joe are fantastic. This is the best Honda service department in the Atlanta Area.

Had a great buying experience. Came in for an oil change on my 2nd Honda Pilot purchase and a friendly gentleman by the name of Shane, offered assistance on floor mats and now I have my 3rd Honda Pilot!! I honest didn't see me in this 2016 beautiful SUV but Shane kept working on it and didn't give up. Great saleman and honest. Thank you. I am enjoying my new car!!!

Wellesley at Sons Honda did a great job setting up our recent purchase. All the staff, even ones not working on our purchase, were friendly and helpful. They make car buying a little less stressful.

Wonderful experience. Our salesman was attentive and helped the experience. He is a man of his word. I would buy my next Honda here!

Alaska Simpson was great and even went beyond helping me!

My service advisor, Mark S., was engaged from the initial phone call until my follow up one. He anticipated my need of a service car while mine was being repaired. I especially enjoyed the handout of my needed repairs and the effects they had on my car. I'd previously gone to another dealership for maintenance but I think I've found a new home.

I took my vehicle in for scheduled service And warranty repair on June 25th. Service Manager, Jessica Coleman and the technicians who performed the work were very professional and thorough. I ve had nothing but outstanding service from Son s Honda. Thanks. See you soon.

They are very nice when it's time to purchase. When it's time to use the warranty they find excuses.

This was a very efficient and speedy transaction except for the waiting on the finan dial person. That took quite a long time. The salesman was an effective representative for the business.

Thanks to Carlton Harris and the sales managers for working out a great deal on a great car. Very pleased with purchase! Glory to God.

Great customer service by John and Shawn in the service department!

Carlton was amazing! Very personable, patient and knowledgeble about the cars I was interested in. He was Straight forward and didnt try to give me any run around. Hopefully hes still there the next time I need to make a purchase.

Everyone in sales and service is great and very friendly. Will recommend to friends and family.

Willis Rogers was an awesome sales agent. Make sure to use him! He made buying my Honda Insight quick and easy. Everyone I came in contact with was friendly, knowledgeable, and helpful. I highly recommend.

Received a better deal than I expected thanks to Ms. Harris. The other salesmen need to step it up and work together as a team and that would have made everything perfect, instead of making the lady doe everything by herself when they were just sitting outside doing nothing. Thank you Ms Harris your the best!

Service was very prompt and delightful. Jessica Coleman, my service advisor was very professional while doing everything with a positive attitude. I am thoroughly pleased with my service and have plans to return for additional services offered by Sons Honda.

Don't waste your time buying or servicing your car here.

It was my first time coming into Sons Honda yesterday . I came in for a 20K mile service and was well taken care of . Jessica was my advisor and did an amazing job and informed me on what she was doing when I first arrived. The wait was not long at all , waited no more than 30 minutes although it really felt like 10. Very quick service. Thank you Sons Honda and Jessica for taking care of my service needs . I will be returning !

I needed replacement blades for my wipers. The service was fast and friendly which was exactly what I needed.

Hello!

Joe Bradley and Derek in financing was absolutely amazing! I got the payment I could afford!!

Worked here for about a year the service manager Joe Rowe is very unprofessional treats his employees like complete garbage doesn't care about no one but him self only about the numbers exactly why everyone is leaving for better opportunities

Checked brakes, lamp still on, changed cabin filter, grease prints all over dash and filter holder falling out of dash, honored the free oil change I was promised.

Carlton made my car buying experience a true pleasure!! I ve dreaded to go buy a car as I hate the time and going back and forth... but this was not the case at all!!! Kind, professional and actually made this experience fun!!! Go see Carlton! He s your man!
Tina grove
Locust grove

Our sales representative, Joe Headley, was friendly, knowledgeable, and efficient. Buying a new car can be a stressful experience, so we were lucky to have Joe with us, explaining each step and making sure we were well-informed. We would definitely recommend Sons Honda, and Joe in particular, to our family and friends.

I would like to thank James Norinh for making sure I got everything I wanted in my New Honda CRV. He is a great salesman. Thanks again to the Sons Honda Family.

Better service, speed, and price for an oil change than what I get elsewhere!

update: My husband checked my car when he got home from work the day that I brought it in for the wax. He took pictures of parts of my car that looked awful and came back here the next day. He showed the service guy I was dealing with the pictures and told them he wanted it redone. Today I brought it back, a week later and they did some of it again but not all of it like they were supposed to. They didn t even wash it before they waxed it when it has mud on it. They said their car wash was closed today, but yet when I was checking out I heard another service person ask the customer that they were dealing with if she wanted a free car wash today. I guess it magically opened up 2 minutes after I was told it wasn t opened today. My husband is on his way back here now to tell them they need to redo the whole car and not just parts of it and it needs to be washed properly too. I still have not received an apology from anyone about all of this and for the inconvenience it has been for both me and my husband. If you do buy a car from here I don t recommend that you buy any of their service plans if this is how they treat everyone. I m glad we didn t buy the service plans they offer, just the wax that was in our agreement.

I bought my odyssey here about a year and a half ago. The whole purchasing experience was great no complaints there. However, part of the deal was for me to get a wax job. So I brought it in today to the service department and got the wax and two recalls that were open done on my car. I was told it would take 2 and a half hours. I was also told that it really needed to be buffed before it got waxed but they wouldn t do it because it wasn t part of the deal. I ended up waiting for 5 hours and they didn t apologize or anything for my wait time. So basically I waited 5 hours for recall work and a half way done wax job.

I will recommend this dealership to anyone!!!! From buying my car to getting any service I need Son s Honda is Quick and reliable as well as the customer service is immepeccable!!! Thanks Son s Honda for always making my experiences a great one!

Came from out of town to buy car. We signed the intent to buy paper work and had to leave (to return in a few hours). Upon our returned the salesman (D Mitchell) said he went to lunch and someone else sold the car. The original salesman (C Gosier) was great. The car we wanted was still on the lot. and Mr. M. said that it happen all the time. This seem very deceitful. I'll give (C Goiser) 5 stars !!

It was warm and welcoming experience. From the front desk greeter to the sales gentlemen (Edward). It was a smooth process purchasing a vehicle with Edward @ Sons Honda. Thank you again for professionalism, expertise, and education the Honda Pilots.

Our experience with Sons Honda was excellent. Mr. James Norinh
was a pleasure to work with. He was very courteous and professional.
Truly he made the difference whether we made the purchase or not.
We would recommend him to our family, friends and acquaintences.

We are very proud of our purchase and look forward to doing business
with Sons Honda in the future.

Thanks to all of you and you great staff... Yours, Mrs. Ruth Dunigan

Willis Rogers did an outstanding job assisting my sister today! We were truly impressed by his superb customer service and professionalism. Will definitely recommend.

Just bought my 3rd new car from Mohamed Kande, can't say enough good thongs about him!! Thank you Mohamed and thank you Sons Honda.

David Mitchell went above and beyond to get me the deal that I wanted. So thankful.

Great sales and service. I've bought 4 cars from them and had each serviced as required. My experience has been great every time.

I had a wonderful experience with SalonI as a sales person and I am happy with my Honda Accord. I would consider coming back for another honda

Great customer service! Gregory was awesome and very helpful

Awesome experience at Sons Honda. Our salesman Mr. David Mitchell Jr was very knowledgeable and made sure we were completely satisfied with our purchase! I would recommend anyone in the market for new car to definitely visit Sons Honda where they offer great prices and customer service!!

The man that helped me was nice and helpful. The car wash is not worth it. They half-washed my car.

Always professional and keep you abreast of what is happening if any changes. Jessica is always on point!

They were awesome! Everyone was helpful and very polite. It didn't take as long as I expected. I think I found a new place to service my vehicle.

Sons made it easy to use email to gather information about available cars and prices before I made an appointment to see the vehicles and talk with a salesperson. The in-person experience was great, and I'm happy with my choice and with the price.

Arsyndrea and team made the entire process easy for me.

I bought my 2018 Honda Crv from this Dealer and they were awesome! David Mitchell Jr. was my sales Consultant and I appreciated how he took the time to explain all of the details of my vehicle to me as well the background and history of the dealership. I will be going back with my daughter when it is time for her to get her a new Honda

The entire team at Sons Honda went out of their way to get me the exact car I wanted. They also worked with me on getting a monthly payment I was comfortable with. I was constantly kept up to date and we'll informed throughout the entire process. With guys like David, Justin, and Andre; I would recommend Sons Honda to anyone!

My experience working with sales rep Wellsley at Sons of Honda was nothing short of amazing. I didnt feel bum-rushed or pressured to make a purchase which made me come back the next day and make a purchase with him. The process was fast and effortless. Thank you Wellsley!!!!!

Great customer service. No pressure to have unnecessary repairs.

Just got a new car from a certified Honda dealer and Wellesley was a great sales rep the whole process definitely will be returning when it s time to upgrade

I am truly pleased with the service that I received from my salesperson, Maurice Figgins. He listened to what I wanted and most of all, he made me feel that I was his top priority. I spoke with Maurice on Wednesday and made the purchase on Friday. Yes, I have told three people about Maurice. Thank you Sons for having this young man on your team!

Dante Blackmon and the team at Sons Honda are top notch!!

Always a good experience Jessica is very patient and informative and so darn pleasant...and they provide u with fresh coffee..

Smaller than some of the other dealerships that I've been to but they have great customer service

I knew exactly which new vehicle I wanted so I started my search on the internet requesting 4 dealerships to quote me their best sale price. BJ Jones of Sons Honda got right back to me with an offer that was thousands less than the competition...but that was only the start of an excellent buying experience. I placed an order on a Friday evening. Sons did not have my vehicle in stock so they had to locate a vehicle from another dealer. On the following Monday, the vehicle had arrived and was ready for pick-up. I was greeted at the dealership the next day by BJ who first of all gave my wife and I an outstanding tour of all the features of the vehicle. After explaining and adjusting the user settings, we completed the sale paperwork and were ready to take possession of our new vehicle. After nearly 50 years of buying cars, I have never ever before had such a simple, smooth car buying experience. BJ was extremely knowledgeable and lead us through the car buying process quickly, easily and efficiently. There was NOTHING he could have done better. All we had to do was turn up!!

We had a awesome salesman Jamari. He was such a pleasure to work with. He made buying a car a great experience. We also seen Derrick in the finance department. Derrick also showed great customer service skills. We will definitely be back to Honda Sons.

Great service and very friendly! Thank you Mr. Carlton for helping my dad get his beautiful car as a birthday present!

Maintenance
I came in for oil change and air filter change. Sami told me I needed transmission change. She gave me the best rate possible!! I was also able to get a vehicle to hold until mine was ready.

WONDERFUL customer service and expertise. Sammi Dougherty is phenomenal! Highly recommend their services.

Very great customer service and prompt on time work completion

Awesome place to get my car serviced, been coming here for 5 years and have always been treated like I was family. Bring your car to Sons Honda. You wont be disappointed.

I have been a customer with Sons Honda for 6 years and counting. Everyone has always taken care of my car needs. I recently met Mr. Willis and he made sure I was taken care of when I got my new car from them. I really appreciate their over and above customer service!!

Everything went on smoothly although the processing of the papers took awhile, but I am new to trading in a car so I am not really sure how long does the process takes. Good price deal, I am so happy with the experience and everybody have been helpful especially Jo Headly who facilitated everything. And I got my Pilot the same day I traded my old car.

Great Experience My Salesmen G Was The Best He Explained Everything And Was Very Professional And Had A Great Attitude.

Awesome salesman and friendly environment. Wellesley was very nice, not pushy at all. Worked to get me a great deal immediately and didn t spend long in the facility. I would recommend him and Sons Honda over and over again.

I m satisfied with my experience with Sons Honda. The salesman Willis was willing to work with me to get what I wanted and everyone was pleasant and upfront. So far so good!

I had a wonderful experience with my salesman Carlton he was so nice and kind and knew exactly what he was doing.

I went in yesterday (9/19/20) to buy two vehicles. I had a deal closed with two great interest rates and was ready to sign. I spent the better part of a full day working with wonderful professionals to get the deal. I am ready to close and the inventory manager reneged on the entire deal and changed all the terms.

I have over $23000 between equality in my trades and cash I am willing to put down. The inventory manager comes to me and tells me to my face that I should pay my bills. I have never been so grossly offended in all my life. I know in my heart the reason this happened was in combination because I was black and that ownership felt like they could get more money for the new vehicles I was purchasing.

I have over half a million dollars in my bank account. I have paid my house and every vehicle I own off. This past year I have donated over $15000 to local recreation parks and athletic programs. I have never been one to spend money on expensive cars or apparel. I find such things to be a waste. I try to live a minimalist lifestyle.

I was so mad, with all that transpired, I came back with bank statements, the deed on my house, deeds of land I own back in NC and the titles to my two cars.

The way the man offended brought me to instant anger because I knew if I was a white man he never would have said those words to me. The worst thing someone can do is make assumptions about someone s work ethic and character.

Since I have been living in Georgia, I have purchased 5 vehicles from Sons Honda. In the past I had always worked with Cathy Miller and she was always world class in professionalism and care. I plan to contact the GM and their corporate headquarters on Monday. For me to be as loyal I was to this branch and Honda and be treated this way is appalling.

The sad part about all this is a young lady was denied two sales. Asyndrea was an amazing sales agent who bent over backwards to give exactly what I wanted in terms of vehicles and information. She was diligent, detailed, and was professional the whole visit. Before I left, if I didn t get the deal I wanted, I would have been willing to pay cash fir both vehicles.

I feel bad for the minorities that work with the gentleman I encountered. I am shocked this man holds any type of leadership position. I will make sure that the people I do business with, and my friends know to never go to this location again. I also will never set foot on that lot as long as I live.

Hands down love this dealership !!! Best one I've been too in all of GA , Yes all of GA . I've been car shopping for about a year now visted tons of dealership looking for good pricing and management. Sons Of Honda in McDonough have outstanding customer service and have amazing deals . Best varieties of cars and an amazing sales team . First time I visited I was in and out with a brand new car and got the best deal and warranty along with it . Definitely going buy from here again !

I had an very odd service issue on our new Honda Odyssey. I took the van in to be looked over to see if it was a warranty issue. Upon the initial review it was determined not to be. I was not pleased with this decision at all. I voiced my opinion to my service advisor Sami and asked to speak to the service manager. She went the extra mile to show him pictures and relayed my concerns. I was able to talk to him as well as the area Honda dealer rep. They let me vent and listened to what I had to say. We were able to discuss the issue in more depth and in the end they determined it could be handled under warranty.

A special thank you to Sami for working so hard on our behalf!!! I was very upset and you were very pleasant and professional during the whole ordeal!!!

Just purchased a new vehicle and couldn t be more pleased with the experience. Ask for Donte. He was a pleasure to work with and definitely got me the best deal!

Me Clarke Steele was extremely patient professional and customer service oriented. He took the time to ask what the vehicle was there for, he reiterated the reason and asked if ther was anything else that needed attention. In conclusion, I was talking to another military veteran in the waiting room and Mr Clarkewaited for us to finish, and then thanked both of us for our service before telling me my vehicle was ready. The respect was above reproach as well as his interactions.

WELL DONE Mr Clarke!!

Friendly, attentive staff, knowledgeable sales and service personnel, and overall positive environment made purchasing a vehicle here downright pleasant. The lobby is comfortable, hot coffee available. No pressure tactics, just plain old fashioned good sales techniques. Extra kudos to Sundeep (Sonny), Joe Headley, and to Nathan in the service dept., who expressed enthusiasm at just being there, and answered all my service related questions.

Talk to Jessica :)
Jessica was very friendly and helpful throughout. Congrats on your promotion. Well deserved!!!

Sons Honda is an AWESOME dealership. The service is the BEST I've ever had. Especially in the maintenance department. Joe Rowe and his maintenance crew ARE THE BEST! I'm a combat naval veteran. I fought in the 2nd Gulf War and I suffer from mental illness. I rarely feel comfortable letting people work on my automobiles. SONS HONDA MAINTENANCE DEPARTMENT HAS PERFECTED COSTUMER SERVICE AND I COMPLETELY FEEL COMFORTABLE WITH THEM. I will definitely renew my maintenance package. I drive 1 hour to get to Sons Honda for maintenance and IT'S WORTH IT!

Amazing!
I walked into Sons Honda thinking that I would have no luck finding what I was looking for. Especially because I had gone to another Honda dealership and their service and attitude toward me as a customer was discouraging but as soon as I drove up to Sons Honda I was met with energy that brightened my day. I worked with Saloni to find the perfect car for the right price. Saloni and the entire staff were very helpful and friendly. They worked with me from about 5pm til nearly 9pm just to get me the best deal and to make sure that I was happy with my purchase once I made it. Saloni made me feel like I could trust her and the deal I was getting. I wanted a new car for my birthday and that s exactly what s I got. I am very pleased with my experience at Sons Honda. Thank You Saloni

STAY AWAY!!!!!! I have had nothing but bad experiences in the service department. It is so bad that when my wife takes the car in for an oil change (in the case of have to, no other option), I check the dipstick for fresh oil.
They have repeatedly tried to sell my wife a timing belt service. My car has a timing CHAIN that doesn't need replacing.
The last instance was two weeks ago. Sons installed a battery in my car in Feb of 2013. The battery died July 18 2015. They would not warrant the battery even thought THEY installed it ( a geniune Honda battery) and it had a 3 year warranty.
I am serious when I say stay away. I would have never gone there two weeks ago if it had not been a warranty issue.
I would give them a no star rating if it were a selection.

This was my first time purchasing a brand new car. I've only ever had a Honda and I know they are built well so I decided to stick with this make. My previous car was a 2008 civic coupe. I loved that car, but it was outdated. Carlton hooked me up with a nice 2020 HR-V with all the bells and whistles. And at a great deal. I am in love! He made the car shopping process easy and enjoyable. He is very knowledgeable about the vehicles. I highly recommend Carlton at Sons Honda!

The experience that I had with purchasing a new vehicle at Sons Honda was the best experience I have ever had. From day one, Carlton Harris was very welcoming, nice, honest, and helpful. Carlton was very diligent with finding the vehicle that I wanted. Carlton also saw that I was determined to purchase a new Honda Accord and he did not give up on trying to find the right vehicle for me.
Not only was Carlton very welcoming but the rest of the Sons Honda staff was as well. Everyone was nice and engaged in conversation with every chance they had. I totally loved the new purchase celebration with all of the staff. I will never forget this experience and will forever be grateful for Carlton and Sons Honda. I will gladly recommend Sons Honda to anyone that ever ask or is looking to purchase a new vehicle.
Thank you Carlton and Sons Honda for making this the best experience purchasing a new car.

Customer service absolutely exceeded my expectations! Carlton was great! He helped make the experience amazing. I traded in my 2005 Honda Civic for a 2017 Honda Accord Sport! I walked in expecting to leave without a car. Instead, my husband and I left with a new car with a monthly payment that matched the payment that I was making on my 2005 Honda before I paid it off!

Life is challenging enough and purchasing a vehicle shouldn't be. It was an awesome experience. I will be going back to purchase another vehicle in the future and tell all my family and friends make this dealership their only place to purchase a vehicle!!!!
THE BEST CAR DEALERSHIP IN THE STATE OF GA!!!!

Greg Johnson response to my needs was greater than I exspected. If ever there is a need for another purchase I will chose him over them all. Thanx Greg!!!!