Sons Honda Reviews

Customer service is the worse , I've taken my car here a couple of times and they never fail to disappoint with the horrible customer service, I think I'll start going to the perimeter in the future, at least I'll feel happy about spending my money there.

If you are considering purchasing a car do your due diligence and then go see my salesperson Tony Young for a truly professional experience.

Sons Honda was great. We had a WONDERFUL sales person named Javon. He was very knowledgeable about the cars and VERY helpful and friendly. My only complaint is they kind of play the "car sales game". We were looking at two different cars and asked for their lowest price out the door. Javon was very helpful and got us the two prices, but the sales manager wouldnt let us have the paper quotes, said it was Sons Honda policy. The neighboring Toyota dealer gave us a printed quote. We haven't made a purchase yet, but I must say, it means something to me when a dealership will stand by their price and believes in their price enough to give it to you in print.

ASK FOR CARLTON HARRIS GREAT SERVICE AND VERY NICE GUY

Amazing customer service experience at Sons Honda! I went in with my mother who had found a car online that she was interested in purchasing. We were treated with kindness, respect and professionalism from everyone we encountered but most especially, our salesperson, Mr. David Mitchell, went out of his way to deliver outstanding customer service with kindness, patience and camaraderie! We were truly treated like family. Even though the car buying process can seem long and tedious, every step of the way was a treat with the team at this dealership. David from the finance department was also incredibly kind and saw us through every step. Eventually, all T's were crossed and Mom (and I) got to hit the gong that means she was driving home in a sporty, new (to her) Honda CR-V! We were given proper introductions to everyone we encountered from sales to service department. I am speaking for my mom as well as myself, best buying experience ever!

I went in to service my honda CRV and scheduled a test drive with Justin Smith.
In the end I purchased a new 2018 CRV touring, but the most influential part of my decision was the fact that Justin was almost intuitive in selecting the vehicle I test drove. Having just purchase new cars for my older kids, I was in need of an upgrade myself. He asked me some very relevant questions about what I wanted for ME.
He didn t attempt to fit my desire to the stock, he literally found the ideal vehicle for me.
At that point it was all about the numbers.
Justin and finance Worked hard to make me an offer. Knowing I have choices and could say no if I wasn t happy, I said yes because they did an excellent job of providing me a deal that I felt satisfied with. In the end it was a win win situation. They worked hard for my business and earned it.
Ive been a customer of sons for 8 years and have no intentions of going anywhere else.

Mark Smith is very Rude. And doesn't care about his customer's. Ask for Paul he will help you and treat you right and want try to play games.He will ypu straight up the plan om everything to your cat to a rental. NOT Mark

Mr. David Mitchell Jr. Rocks! Most polite and patient salesman I ve ever had! He got me into the right Honda and the best price around. Thanks David Mitchell Jr. !!

HAIL STATE !!

My wife and I had a great experience buying our second vehicle from Sons Honda (7th car our family has bought from Sons). The experience was great for several reasons. First, it's in a convenient location for anyone on the Southside of Atlanta. Second, our salesman, David Mitchell, Jr., took great care of us throughout the process. When it came time to negotiate the price of the vehicle, David listened to us and made us feel like we got a great deal. He was not pushy or aggressive, he was polite and friendly. Third, Derek Gaynor in finance was very helpful and knowledgeable when it came time to talk about financing. He got us a great interest rate and answered all of our questions. He was very personable and even went above and beyond to help us after we decided to make a last-minute change. He was even prompt in returning my phone call the next day to answer a question. Lastly, everyone on staff that we came across was very friendly and helpful. One of the staff members who prepped our vehicle before we drove it off the lot was named Demetrius Herbert. Demetrius was very professional in our interaction and very excited for my wife and I. Purchasing a new vehicle is a big deal and it shouldn't be taken lightly. For that reason, if you're thinking about purchasing a new vehicle, go to Sons Honda where the staff will treat you like family, listen to you, and work hard to give you a fair deal. Thank you David, Derek, and Demetrius for a great experience, and thank you Sons Honda for a great car!

Awesome time working with Jason Whittington.... Very easy to talk to and down to earth.... Loved working with him. Thanks for a great experience.

Very friendly and are pleasant to work with when buying a car.

Oil change, Tire inspection and rotation along with brake inspection and engine air filter replacement.
Always a Great experience when dealing with Jessica. She answers all of my questions concerning my 2016 Pilot.
The detailed service inspection sheet that is given at the end of each visit is always helpful with future or immediate concerns I may need for my vehicle.

Experience was excellent!
T Harden is an excellent Rep!!! He made my visit a pleasant one by keeping me updated on the things that were taking place and also made sure I understood ever recommendation before leaving Honda. I will highly recommend him to other people!!! He is a great asset to Sons Honda!

This is the place to go to buy a car Carlton Harris was so helpful and kind. He answered all my questions and went above and beyond to help me find what I wanted. He was not pushy or aggressive. Thank you so much Mr. Harris you are amazing and do your job very well!!!

Tony in sales and the other employees I interacted with were all very knowledgable and helpful, contributing to a low-stress buying experience. I'd definitely do business with Sons again when buying my next Honda.

I have been a loyal customer of Sons Honda and have purchased many cars each experience gets better and better but this one was the best because I did not intend to buy a car,but my salesman Genero Tobler and William Jackson made it such a wonderful experience I had to buy a 2019 CRV. It does not get any better than THIS! PERIOD

Just bought a beautiful HRV and I couldn t be happier. I had an amazing experience. Everyone at the dealership was so friendly. Carlton is one of the best salesmen and I would recommend anyone that goes to sons to ask for him. THANK YOU SO MUCH CARLTON AND EVERYONE AT SONS!!!

I scheduled an appointment with service over the phone. I showed up early for my appointment and checked in online. Very smooth transition. I was told the work would take 4 hours. I received a call about 3 hours in and was told my Honda was ready for pick up. I paid the price that was discussed beforehand. I highly recommend using the service department at Sons. I can't wait until my next service appointment.

Beware!!! Beware!!! Made a deal on a 2019 Honda odyssey exl that didn't have a Rear Entertainment System but was told they could install one.When I was contacted by the dealer to set up installation that's when I was told it was an aftermarket RES not the Honda RES.... Tried to work out something and couldn't agree I returned the odyssey and will never do business here again

Went in for my 30,000 service on the Accord I bought at Sons. They quoted me 1 - 1 1/2 hours. It was a very short 1 1/2 hours. The waiting room had socially distanced places to sit. Coffee and bottled water offered also. I understand because of Covid they aren't offering the donuts anymore. They asked if I wanted a complimentary car wash too! I passed on that because I had just washed my car the day before. Love this place. I drive 30 miles to get to Sons. Totally worth it.

Still Keeping Me Happy
At Sons they make sure you know what's going on with your car and different options that are available. I like options and feeling like the decision is actually mine to make. They keep my car riding like I just purchased it, love them for taking care of my car the way they do.

This is my second time coming to sons Honda and both times my experience was great! Carlton was helping throughout the whole thing and definitely made things go smoothly. They work with you when you have a budget. Overall great experience and I would recommend this to others who may be looking for a Honda! Ask for Carlton!!

I went in with hopes of purchasing a 2nd car that I could pay off quickly. Unfortunately things didn't work out with the vehicle I had in mind, but Tony Young got me into a newer model vehicle that fit my budget. He was very friendly and laid back and made the experience most enjoyable. I would highly recommend him and the Sons Honda team. From the moment you step foot onto the property, the team acknowledges you and takes care of you from front desk to service department. I will definitely be back in the future!

I had the best car buying experience at Sons Honda with Wellesley! I appreciate his professionalism in helping me find the car that fit my needs the best.

Sons Honda was absolutely great and I don't think I would've found a car at that quality for the deal I got anywhere else! Carlton was amazing, He was able to find a car that met my essential needs and then some! Made my first vehicle purchase a breeze because he's honest and considerate.

We've bought two cars there in the last 5 years and have been lied to both times. First time while going thru financing on the car we picked i explained to salesman i wanted the carfax, he said they were waiting on it but lets get started on the paperwork while we wait. Later on he tells me oh it was good but didnt show me and i took his word for it, thats my fault. 2 years later find out that it has been in an accident ! Never got the refer a friend money! And never got the 2nd set of keys i was promised. Then he said that he would get me a good deal on getting a spare made and they charged me regular price.

2nd time there i was bs so much i dont even know what to say. And their salesman are new everytime you go there, so no experience. Waiting a week for approval on financing all because the salesman quit and no one got back to me.

The refer a friend money you will never get. Ive gone with 2 family members that bought cars and turned in the vouchers and nothing.

Only reason ive gone here is because its honda and the only one around .

Today my husband and I stopped by Sons Honda, just to look. We met Carlton Harris our
Salesman. He was very friendly and we explained what we were looking for. He was most helpful and was able to work with us.
We traded in for a new CRV. If your in need of
A new or used car, please ask for Carlton. You
Will receive a great experience. We love our second CRV from Sons Honda!!
Thank you Carlton for everything!!!

Chelsea and Syn were amazing and made a smooth easy process today!

I needed to get work done on my 2002 Honda Accord, which a few smaller shops couldn't correctly diagnose. Sons Honda did the diagnosis, which took longer than expected, in the last two hours that they were open on a Friday. I worked with Jessica, Nina, and Reed, over a two-day period and they were all friendly and helpful. I've had a few other smaller jobs done here last year like my AC compressor and the service was great then too. Despite having an older car that isn't in the best of shape, they still treated me like an important customer, which is why I'll keep going back.

Mr. Ashton Jackson did a very great job at going above and beyond to get me a great deal. He was very friendly, helpful, and a pleasure to work with!

Bought my first car with Wellesley and had such a good experience. Everyone was so nice and great helping me out even late at night!

Phenomenal! Is one of the many great words that I would use to describe my customer service experience & purchase at Sons Honda of McDonough.Just got a 2019 CR-V & I want to thank Sunny for my "Sunny Deal", Ms. Banks, David & Derek & everyone who helped at Sons of Honda.

From my past experiences in purchasing a vehicle at dealership, which would require taking all day, Sons Honda was totally not what I expected.
Everyone was only concerned that I found the right vehicle for me, which
I did, rather than high pressuring me into making a selection just to make
a sell. Everyone had a great knowledge of their vehicles & could answer
any question I had asked.
I am still totally happy with my vehicle & the whole purchasing experience at Sons Honda. This dealership has absolutely the best sales
staff, service dept. & management of any dealership I have dealt with
over the years. I would definitely recommend this dealership to anyone
looking to purchase a vehicle.
If I wore a hat, I would "take my hat off" to everyone @ Sons Honda.
Jane Sheridan

Very professional and Mike was the same way. Great experience.

I went into Sons Honda this past weekend and Shane was my salesperson. Let me just start by saying that his customer service skills are impeccable!! I had some challenges and he did not give up!! The General Manager along with Shane made sure that I was taken care of!! They answered any questions that I had and reassured me that everything was going to be fine!! I would just like to thank both of them from the bottom of my heart for all their hard work and dedication!!

Ashton was my sales person , he was really great and helped make the process super easy.

Sunny Rohra was AMAZING! He was respectful, courteous and knowledgeable while giving me an amazing deal on my new Honda! Want a smooth experience? Go See Sunny. Every one else in there were great too.

Everyone who works here makes you feel welcomed. Mark from the service center is the best. He s very professional and takes care of me whenever I come in for service. Thank you Sons Honda.

I was hesitant about my car choice until I saw the perfect accord,Willi allowed me to test drive.Everything changed after I notified him I was paying cash and wanted to negotiate a better deal,the body language said it all,I was disappointed because I had worked out a way to avoid financing to pay cash,but seeing as I was profiled by the sales rep.I decided to take my business else where as my money isn't burning my pocket..they keep calling me but NO DEAL..I'm good tnks but no tnks

I have always had an excellent experience here. The staff is always friendly and knowledgeable. Shout out to Stephanie Walker for a most pleasant experience!!!

Salesman Ed was awesome, they worked with me when I ask question after question. I had the support of William and others. Ed was the bomb, went over the computer part of the car detail after detail. I have already started recommending Sons Honda, I would not go anywhere else. Hi guys!!!

Thanks Willis Rogers for all of your help. I had the pleasure of working with this amazing salesman last week. Willis made sure I was still accommodated and well taken care of while balancing his many other customers. He was also very knowledgeable when it came to choosing cars that were right for me and my lifestyle. I would highly recommend making an appointment with Mr. Rogers the next time you consider going to Sons Honda.

Great customer service! Smooth experience and did whatever they could to make us happy !

I just bought my 3rd Honda and am very pleased with the vehicle and the Honda Support TEAM were great. Pleasure doing business with these guys.

Sunny at Sons Honda was AWESOME!!! He was very helpful and very patient. The whole staff is very nice and patient. Debbie in accounting was very down to earth and helpful and they also got me the car of my dreams for a very good price. i would highly recommend this place to anyone. They all work together to help me get the car i wanted. 5 stars from me :)

My husband and I were in the market for a car. Went to Sons Honda and was greeted by Carlton. From start to finish, he provided exceptional service and made sure we found a car we loved. Thanks Sons Honda!

Very professional. My sales rep Greg Johnson was/Is very knowledgeable and helpful . Thank You Greg!

Arsyndrea Harris was great in helping me purchase my 2020 Honda Accord Sport. She made everything simple and easy and i greatly Appreciate her for that. 10 stars across the board.

Sons Honda in McDonough , Ga. is a good place to buy a car. The sales reps are very friendly and knowledgeable about their product. the experience i had was better because of the interest Dante had in what I was looking for in a certain vehicle. i would highly recommend Sons Honda if you are looking to purchase a vehicle.

Mike is the best service associate ever! Very concerned about my needs.

Nathan consistently gives outstanding and honest customer service. I always have a great experience with Sons Honda service department!

Sons Honda s service department is always a great experience for us! Quick and professional! :)

Smooth stress-free process ! Willis Rogers and team was beyond helpful and I freaking love my car

First new car I bought in a longtime. I was in and out in a matter of a few hours. My salesman Carlton was very helpful answering question throughout the process.

The entire process, starting from browsing to walking away with new keys, was very streamlined and simple. The sales person, Cade C., made everything easy to understand and I feel like I have gotten the best deal for my money because of him. Thanks Sons!

Great experience. They listened to what I wanted and was able to help me get it! Awesome!!

Sunny at Son's Honda was GREAT! He had a no nonsense approach and listened to me to understand what I was looking for in a Honda. He did not pressure me at all, which was refreshing! He had a pleasant demeanor in his style and I felt that I truly had superior customer service from this transaction! I got the car I wanted and a great deal!

I was looking for a CR-V Touring with certain features and exterior/interior colors. Found the vehicle online, located at Sons Honda. Mr. Joe Headley was very prompt in replying to my emails with detailed answers to all of my questions. He was wonderful in negotiating a price via email, as well. Ms. Saloni Prajapati assisted us with our test drive and she was just as courteous, friendly, and knowledgeable as Mr. Headley. Prior to the test-drive, she covered every feature and option very thoroughly. She also showed us how many of the features worked, during the test-drive. I am the nervous type and her bubbly personality and warm smiles made the test-drive an enjoyable one :) Negotiating the trade-in of our other vehicle was also smooth and speedy, as was completing the purchasing paperwork and making payment. We drove 82 miles to make the purchase and it was DEFINITELY worth the drive!

Always friendly non pushy sales people , knowledgeable service advisors and a super clean environment!

There were nice people who says hello to the customers. Sales people, the manage manager were so kind and helpful.

I have to say that Salone worked her tail off for my business, she was super focused on the details of my needs, and went the extra mile. Best car buying experience ever!

The facility was clean, service people were professional and the service was quick.

My maintenance light was on and they figured that I just needed an oil change. I normally don't get my car serviced, my husband does, so I was grateful for the knowledge. I was in and out, with a 5yr old in tow, they got me out of there quick and easy. I will be returning.

2018 Honda Accord Sport
My name is Kevin Lenzly and I want to say my car buying experience with Sunny was amazing. I came in on a Saturday, left to go to a prior engagement, he located my vehicle while I was gone and we finished up the paperwork once I returned. Sunny was very understanding and he made sure the car was there and cleaned by the time I got back. It was a great experience and thank you again Sunny and Jason in finance for make my car buying experience with Sons Honda a great one.

Super helpful people in the Parts dept. I wish I got the lady's name I spoke with... I was looking for a part and called to make sure they have it (and if they can ship it to me in CA). She didn't have it in stock and it was actually backordered and could potentially be months before it's available again. Where most people would just end the call, the lady went the extra mile to explain what part is needed and what not. Also, she searched for other places near me where the part was available. I had called other places near me before but no one went the extra mile like the lady did. Greatly appreciate it!

You should MOST DEFINITELY, ABSOLUTELY NO QUESTIONS ASKED stop by Sons Honda and ask for Carlton if you are looking to buy a car! He was amazing at helping with everything I needed and he did not stop until he got me exactly what I asked for! Needless to say, I got to drive off the lot in my brand spankin new car today!! Wooo hoooooooo!!! Thank you all so very much for all of your hard work and great customer service!

I was in town on business and stopped in to research a Ridgeline. I met Carlton Harris and he went out of his way to answer questions and give us a detailed walk through of the vehicle. He was attentive and even though we were visiting from out of town he took the time and care do everything the right way. I will certainly be back to see my new friends at Sons and in particular Carlton Harris.

Very professional attitude and experience with Mark my service technician.

Was an excellent experience doing business with Sons Honda! Love all the staff! Wellesley was great !

I've been to a few dealerships and I must admit these guys made this the best experience

Walked in with a check engine light and left with any upgrade of our vehicle. Mark Smith, David Mitchell, Jr, and Jason Butler worked with my wife and I to make the purchase smooth and easy. Will definitely return to Sons Honda when looking for our next vehicle.

The staff was truly amazing , Willis was AWESOME. He went above and beyond to make my experience great especially after the catastrophe I experienced at the dealership across the street. They turned their NO into a solid YES. They helped me get a vehicle I loved and at a price I could afford .I am so grateful and will send my friends and family

I've never bought a Honda here, but we get our Hondas serviced here. I think they have a top notch service department. They treat my wife great when she has to deal with them. We will continue to use them for our Honda service.

Fast dealer ship service. Oil change and emission test and carwash $51.30

Service sucked but management was great at apologizing for subpar service and providing discount.

Great sales Experience with Sunny R !
Proud to be a Honda owner again!

Ashton Jackson is a great salesman I stopped him in the store because I saw him wearing his nametag and now I ll be purchasing a car from sons in a few days

GREAT customer service... best place I could've purchased a car for my mom from. Very fair and willing to accommodate.

I was in need of a battery, the service team diagnosed my vehicle I was there no more than 15min leaving with a new battery and very pleased!!!!Mr. May takes care of his customers.

Great first time experience!
I recently moved to the area from out of state and was really nervous about finding a place to have my SUV serviced, after I compared companies Sons Honda provided a better service package at a reasonable price. I dealt with Nathan during my encounter and I was impressed by his professionalism. My SUV was done on time and to my surprise they even cleaned the exterior of my vehicle. I definitely give them 5 stars.

I went to get some accessories for my car. It took three times for them to get it right. Then I paid for something that they did not even install. They tried to convince me that it was. They had my car the whole day and still not get all the work done. So I had to wait additional time for them to complete it. It was late in the evening. I never even got a apology.

I had a great experience at Sons. Everyone was so kind and helpful, especially Willis. He made the whole process super easy and stress-free. I would recommend him to anyone in the market for a new or used vehicle.