Paramount Kia Reviews

Zach was exceptionally helpfull, very patient, and went the extra mile to ensure I got what I wanted. One of the best car buying experiences ever!

This is our fourth Kia from this dealership they are friendly willing to help Chris was great to work with

Thank You Nick Thomas and the manager Patrick They was overthe top hashtag Raise plesae and#vacation Paramount Kia car dealer in Hickory North Carolina

Chris G was the best!!! He treated me like family, you need a new car at a great price come and see him you will not be sorry. Thank you so much.

All the people we met were as peofessional as ive e er met.

Recently I purchased a Kia Optima and I was VERY pleased. They worked with what we could put down and showed us what they could put us in. Nick was a great sales guy and was very sweetie even though I was picky. Would highly recommend them and will be buying again from them.

I bought a 2020 Kia Soul from these guys and my sales person was Cody Mcrary and he went over and above to meet my expectations and wants. He did a great job as far as getting me approved as well.

Just went to look at a used Santa Fe and compare Tuscon. Left with a new Santa Fe and a used pickup. Fantastic deals and great people.

This place was wonderful! Every there was friendly and helpful. My salesman, Nick Thomas, was exceptional!!! Thanks everyone!!

Very nice people who worked hard at finding me a car that I could drive.

Chris G did an awesome job. I would recommend him to anybody.

Best car buying experience ever! Justin Crowe is a fantastic sales representative, Andy was a great finance manager to work with, Marsha Cameron was super helpful with scheduling my appointments and gave me great advice!

I purchased my first car from the Paramount Kia of Hickory. There were details I didn't know concerning payment and insurance which they patiently walked me through. I am thankful to Matt, Colton and David for their warmth and assistance!

Great dealer ship I just traded my 2018 stinger for a f150 lariat and it s great I love the ground clearance

Chris Gallegos was very helpful and friendly and knowledgeable!

The very best in buying a new Kia, Patrick Butler treated me and my fiance just like family he explain everything to us on the Kia Soul.They got us approved on a loan and we left with a new car. Great service would highly recommend Kia of Hickory Great experience !!!!

I had a great experience buying my 2020 Sportage from Donavan. There was no pressure to make a decision after my test drive. I took a day to look over my options. Once I made my decision, I quickly completed the paperwork and drove away with my new Sportage with a great finance rate. Evan, the finance manager, searched and found a rate lower than my bank. This is the second Kia I have purchased from Paramount. I highly recommend Paramount due to the selection of vehicles and great customer service.

Cathy Rivas was a delight and answered all my questions!

I visited this dealership expecting to drive home in the same car I had. They did EVERYTHING in their power to make sure I drove home a brand new car that same day. Peter Bailey was my amazing salesman and Evan from finance was great to work with too! Give them a try and you will surely be going home in a new car.

Josh Johnson was awesome. He was very knowledgeable and found exactly what I was looking for. I am very happy with my new Optima! Thanks for your help.

Chris did an excellent job serving us. He worked hard with finding me a vehicle to satisfy my wants and needs in looking for a newer vehicle.

Chris G. Was a superb salesman. Would recommend to anyone! A-1

Cody was excellent to deal with! Best experience buying a car!

The absolute best car buying experience we've ever had. David Hoover is a superb salesman, and the team at Paramount Kia redefine "car salesman," simply put not a single moment of an unpleasant service. They listen and work with your best interest in mind. A++++++

I just bought my first brand new car and couldn't had asked for a better experience! The people here where so friendly and helpful. I want to send out an extra thank you to Tim Whitener he went beyond his duty to make us feel comfortable, he's a really nice guy! Thank you again from, Josh Watson and Christal Watson

We was very please with NICK THOMAS ..HE answered all of our questions and went above and beyond to make our trip their worth it ..We was pleased with our purchase and the wonderful help from NICK THOMAS..If you need a new car ask for NICK THOMAS HE IS GREAT and he will help you get the best thing that fits you...and at a good price thanks

Let me get straight to the point -- This was hands down the easiest auto purchase I've ever experienced. That's saying a lot because I am admittedly an analytical and detail-oriented person who has no problem being critical, especially when it comes to purchasing a vehicle.

Typically whenever I make any kind of vehicle purchase, I end up visiting at least 5-6 dealerships -- not out of desire, but because I get fed up with greedy and pushy sales associates, leading me to walk out and move on to the next. My patience can easily be worn thin when I feel like I'm being pressured into something I don't want, and that happened to me at 4 different dealerships during this venture to purchase a vehicle.

However, I knew the moment I walked into Paramount Kia and met with Cathy that it was going to go much better than any of the other dealerships I had visited in my quest to purchase a vehicle. I can't really explain it -- I could just feel that the overall vibe and atmosphere was completely different, in a good way.

Right off the bat I was clear with Cathy that all I ask for is my salesperson to be fair, honest, and to listen to what I say. I said this because I was scorned from prior bad experiences with other sales associates at the other dealerships I visited, but it's honestly something I probably didn't even need to say because I could tell Cathy was a straight-shooter from the start. That, to me, is hands down the most important aspect when dealing with any type of auto purchase -- a sales associate that listens to your needs, doesn't play games, tells it like it is, and gives you a fair deal that allows you to still go home and feed your family at night.

From the test drive of the vehicle, to the price of the car and the paperwork, Cathy and the team made this amazingly easy. The deal I got was more than fair, and not once did I ever feel like I was being pressured into anything I didn't want. Even when it came down to the financing and reviewing various add-on options (because let's be honest, this is where they usually try to up-sell like CRAZY), the various packages were clearly laid out for me so I knew what was available, but they let me choose what best fit my situation without any coercion or pressuring. All of these elements added together are what landed them this sale.

On top of all of this, I was in and out of there with my purchase in just a little over 90 minutes. My schedule is often very tight, and they worked quickly to ensure I was out the door in time to make it to my next endeavor.

Overall, I give this experience an A+. As I said in the beginning, I'm analytical and critical, and I always try to find the weaknesses or problems, much like how water will always try to find the leak in the bottom of a boat so it can sink it. In this case, I have nothing negative I can say. Cathy and the team did their job exactly as i would hope for them to. This is what a car dealership SHOULD be, but what many are not.

Do yourself a favor -- next time you're looking for a car, try this place first. You'll save yourself a whole lot of grief and get the respect and service you deserve.

The car could have been cleaned on outside better and left me with a quarter of a tank of gas

The waiting area is well equipped with coffee and snacks. The staff was very good at keeping me informed on the expected wait time too.

The team was very welcoming and all were pite and ready to help. However, Nick Thomas was absolutely amazing. He asked me what I was looking to do and he didnt stop until he got me a deal. My mother who was not feeling well and giving him a hard time, Nick delt with it like a pro he laughed and made her laugh. My mother and I are both impatient but she was well pleased at how he handled the deal and us. Nick has a great personality and has excellent customer service skills. I would reccomend this place to anyone. Colton Tannenbaum was awesome as well!!! You have a very energetic and professional team!!

A true honest salesman

My name is Ben and I would love to share my buying experience. I am not usually one to do this but the experience i had at paramount kia in hickory led me to tell everyone i knew how good everything turned out. My wife and I had a difficult situation. negative equity in the car we were trading in, we wanted a car with more room for our son and we wanted a monthly payment as close to what we were already paying as possible. I went into the process thinking we would get showed a bunch of cars that didn't fit our needs and were too expensive. Our salesman Roger Hill asked us all about what we want in the car. for example: power windows, power doors, cruise control. I could go on forever but to keep this short Roger took all the information we gave him and found us a perfect car to fit our need. not only did Roger find us a car that fit our needs but it also had just about 50,000 less miles on it and the payments fit our budget. I was very happy to give a review for paramount kia. Good honest hard work deserves recognition. If your looking for a hassle free enjoyable car buying experience then paramount kia of hickory is the place to go.

Top notch customer service! Everyone was so friendly and accommodating. I had taken my 2011 Forte to have a recall fixed and ended up driving off in a brand new Kia Optima two days later...dream come true! If you're in the market for a new car, go see Nick Thomas at Paramount Kia. He's wonderful and will work tirelessly until he gets you in the car you want.

Thank you Nick Thomas for helping me find my car. Everyone was super friendly and very helpful. I also want to thank Holly Lowman for calling me and checking in to make sure I was happy and liked my new car and if I needed anything to just give them a call and it would be taken care of. Thank y all so much. I m in love with my new Soul.

Had such a wonderful experience purchasing my new Kia Sportage with Chris! Highly recommend won t go anywhere else!

We worked with Cody McRARY he was friendly and extremely helpful he went above and beyond to help us I have always wanted a Kia Sorento and he made it easy to do that thank you so much I would recommend paramount Kia to anyone looking to buy a car and make sure you ask for Cody McRARY you want regret it

I needed a car that was better on gas than our Sorento and the new 2020 Soul GT was what I chose. My salesman Alex was very helpful and pleasant to work with and found exactly the Soul I wanted. I've always had my Kia serviced with Paramount but this the first time purchasing a vehicle and I would highly recommend them if you are looking for a car.

Randy Rosenbalm was a wonderful salesman. We can in looking for a small suv. He found what we were looking for in our price range. We are very happy. I would recommend paramount kia and Randy to everyone

Chris G. really came through for us to get us 2 brand new vehicles near our budget. Pulled a miracle and netted us an amazing interest rate. He truly is an amazing salesman. Highly recommend him for anyone wanting a great deal!

I had a good experience with the Kia place. Very nice atmosphere, the people we're extra nice and I would recommend anyone buy a car from them.

Caleb done an amazing job helping me with my nerves on buying a car for the first time. Everyone there was beyond sweet and very professional. I wasn't pressured into buying a car and they were very patient.

great dealership

My wife and I thought the sales staff was very friendly and knowledgeable about there product. Salesman done a wonderful job explaining the cars features during the test drive and actually drove us threw the service area so we would be familiar with the process. The finance department was just as friendly and willing to work with us to get a good payment. I would recommend Paramount KIA to friends and relatives.

This was our 4th purchase from Paramount Kia and by far the best! Nick Thomas did an outstanding job. No pressure to buy and took time to show my wife and I all of our options. Even after the sale, Nick helped my Wife and daughter take the Sedona to the tint shop and to get her a Loaner van while ours was in the shop! Thank you Nick and Paramount Kia!

Only place to buy a vehicle if in the market for a Kia. Honest, integrity and excellent customer service is the business model of this dealership. Go see David Hoover and Teudi Flores for your next new vehicle then just sit back and relax. You will get the best price and treated with the most respect. Thank you for helping me with my 2017 Kia Sportage purchase for my wife and daughter.

I really enjoyed my experience buying my Rio from Paramount Kia. The salesman was very helpful and stuck with us through getting our loan and making sure we had what we needed. I would recommend to my friends and family to buy from the. Overall it was a great experience and I will buy from them again.

Thanks Pamela and Christopher Travis....

This is the 4th vehicle I have Purchased from Paramount in the last 10 years. I would not go anywhere else to buy a car. The entire staff is very professional and they do deliver a "no hassle" experience with "no pressure" to buy a car. I am extremely pleased with the customer Service that I received at Paramount. Recommend 100%.

Caleb was knowledge about the vehicle and was super friendly and helpful. I felt at ease and taken care of during the entire process. He swen above and beyond!

Everybody was really friendly, I have not complains about the way I was treated.

I love my car, Thanks again for everything I really enjoy my car

Came to Paramount Kia looking for a used Kia Sportage. This was my first time purchasing a car in my name. Cathy listened to what our needs were in finding a new vehicle that suited our family best. We were able to trade in my current vehicle and get the new car financed with the ideal payment for our family. Best car buying experience by far. Would recommend Cathy to anyone in the market for a new or used vehicle. Very pleased with my car purchase and will be returning for any future car purchases! Thank you Cathy and Paramount Kia!!!

It s my 3rd Kia and it has been a nightmare. All they care about is the money and the sale. I wouldn t recommend them to anyone. I ve made 4 trips there due to their incompetence and not even a We re sorry. I have an attorney looking at both sets of my loan paper work and contacting the Better Buisness Bureau. It s been 23 days and my trade in has still not been paid off. I know I can t be the only one that s been treated this way?????

Eli was awesome. He was very knowledgeable and easy to work with.

If I could rate a zero I would. Sold me a used lemon, pretty sure they knew it was a lemon, but lied through their teeth to get the sale. I paid about $3000 more than the car's retail value, but I didn't know until after and I have about $1,000 in repairs already in 2 years. Now I'm stuck with a car with like 8 issues that reoccur every 6 to 8 months. DON'T GO HERE. DON'T GET A KIA!!!

I typically despise going to car dealerships, but the good folks at Paramount Kia are not your typical dealership. Cathy Rivas is absolutely Great to work with! We talked with her over the phone over the course of several days before actually going to the dealership. When we finally arrived at the dealership, she was waiting for us (with a smile), and had all the preliminaries completed. She helped put us in the vehicle that "we" wanted at a great price. I was fully expecting to spend the better part of my Saturday "trying" to buy a car. It was roughly two hours from the time we pulled onto the lot, until the time we drove off in our Brand New 2018 Sorento LX. Patrick in the finance department is also great! The whole process was painless, and surprisingly quite nice. Paramount Kia has definitely earned my business, and I'll never bother shopping anywhere else.

Came down to Paramount Kia and worked with Chris Gallegos and I had the most amazing experience even when buying a car. Definitely recommend Chris to anyone who is looking for a mew or used car he is amazing at what he does.

We visited the parts department for touch up paint. The service was the best around.

We were interested in a used Kia Soul and asked if it was on the lot. Salesman David Hoover assured us it was, so we made an appointment for 2 pm the next afternoon. We drove there from Asheville, which is over an hour away. When we got there, he told us the car had been sold the day before. He didn't even try to fake an apologetic attitude for not texting, emailing or calling us before we left home, or even bother to show us another similar used model. What he did do was aggressively try to sell us a new car. We informed him no less than three times we weren't interested in a new car, that we wanted to pay cash for a low mileage used one. He left "to talk to the manager" a couple of times and started in on a new car pitch when he came back. When he left the third time I had had enough and got up and left too. My wife, who was much, much more polite than I could ever be at this point, went and found him to say we were leaving, and he said he could get us a "crazy deal" on a new car. She told him a bonus fourth time, a bit more forcefully, that we did not in fact want a new car.

Since then we bought a great used Kia Soul elsewhere where we were treated honestly and with courtesy. But we get daily calls and emails from Hickory Paramount Kia asking if we're still interested in buying a car in spite of me responding that we bought one and please just stop. I have had to block phone and email messages from them. If I could give a less than one star rating I certainly would. In fact, it would be well into negative stars by now.

Chris G was great. Super helpful walking me thru the options without any pressure. The whole experience was fantastic.

I have bought 5 new cars from Paramount and have always been happy with the price and service. I like their loyalty to repeat customers and I like their after sale attention.

I give the Paramount folks, And David the highest possible review. His knowledge, along with the ease of the experience was quite professional and top notched.

A bit pricey on parts but I gotta have'em. Otherwise everything was good. They worked me in on a busy Saturday morning. Pricing is why I gave four stars. Service department was a five star. Service advisor was five star. She was a great advisor. Very professional. Thanks.

Apparently Paramount Kia has closed/went out of business. A few days ago I was writing with a "salesman", Peter Bailey. He said he would get back with me about buying a new kia from them - never heard from him again. Than I wrote again to the dealership - again, no response. I will have to assume they went out of business - or just a terrible dealership in general. Anyone else have the same problems with them?

My name is leslie crissman, i came back to cody mccrary yesterday bought my kia soul x line because he was great with me before. I told him i would return. He is a awesome sales men very professional and very cool to work with. He exsplains the cars in detail and shows you everything. This dude rocks. I love my kia he is a great asset to kia.

Everyone there was helpful and friendly. Michael Blackwood spent a lot of time with us and was very helpful. He stayed very late helping us close on my car and went out of his way to help us and getting us a great deal on my car. Thank you.
-Kali Brown

I walked in at 10 min till closing on a Sat night and new exactly what I thought I wanted but still needed to test drive it...I approached Cathy and she said lets go with out even blinking an eye!! I fell in love with the car! They appraissed my trade and blew me away with my trade in value (more than double) and sent me into finance. It was a simple painless process. James took care of me in finance and waited till I got the BEST possible rate and helped me become secure with GAP and my extra warranty!! Hands down the best dealership in the area. I enjoyed it so much...my partner and i went back on Tuesday and bought a second car off of Cathy!! They really do their job well. Go see Cathy she hook you up!!

I started out by stating that I hate car dealers and car salesman but right from the start Paramount and Tim Whitener changed my mind. This is without a doubt the best experience and best deal I've ever had. Nothing but thumbs up all way around. Great job!!!

If you're in the market for a new car, drop in and see Tim. I had a great buying experience here at Kia working with Tim and the staff. Very pleased with my new Kia! Thanks Tim

Chris G. is an amazing sales person! He worked all day with us to get us exactly what we wanted in our new car! We had a excellent buying experience!

Chris Gallegos was wonderful in helping me find just the right car for us! If you ever need a car please go see Chris!

Chris G sold me a Kia Sportage today and he was absoulty amazing. Explained everything to me and made me feel very comfortable with my purchase. Will recommend everyone to him.

I found a car on auto-trader. The price was fair (Kelly Blue Book).. Tim was not high pressure, just helpful and pleasant. The transaction was painless and quick. No upselling other than to just ask if we wanted extended warranty or GAP. This dealership was awesome. I wasn't force into the purchase the vehicle. I recommend this dealership for all Kia lovers...

I would highly recommend to anyone that Paramount Kia is the place to go if they are looking for a new vehicle.
Nick Thomas is a fantastic salesman. He went above and beyond to help me get the Kia I wanted. I had purchased a previous Kia from another sales lot and was not happy with the experience. Nick understood that and patiently helped me understand all of the options my vehicle had. .

Had the most wonderful experience with Chris G. today! Thank you for all you help...I am extremely greatful!!

We had a great experience at Paramount Kia. Our salesman, Nick Thomas, was very helpful finding a vehicle that would meet our requirements. He worked very hard to find my daughter a top condition SUV (2012 Kia Sorrento) that would be within her budget. All of the staff at Paramount were very friendly and helpful. Cathy Stevens called to follow up with us to make sure that we had a great experience. It was the best car buying experience that I ve ever had- no high pressure sales tactics!!! I would definitely return to buy another car in the future. I also appreciated the Christian music playing in the showroom

Terry and I found your help a perfect 5 on the scale last weekend, I guess it had to be because we drove it home off of the lot.
David s professionality and was surely evident from the first few minutes of talking to him!
Thank you David and and thank you Kia for our positive experienc s...

Ask for Eli or Carlton. They are the best! I stopped after the store closed. Eli got out of his car, in the freezing rain to help me, no rush, no pressure.
& Carlton went above and beyond when,It returned to make sure I was comfortable making my big car decision!

Haven't purchased anything from them yet, but there sales are nice to deal with.

We had a great experience with Paramount Kia. I had been looking to purchase a Telluride but was having no luck since all were sold before I could get to the dealership. Nick Thomas went above and beyond by keeping me informed every day of potential units to purchase & letting me know the status of each unit. I was out of town so couldn't get there right away. Nick & Colton (finance) allowed me to put a deposit down on a vehicle the day before I was due to arrive home in order to hold it for me. When I arrived at the dealership Nick himself had the vehicle all polished and shined and ready to roll. The whole process of purchasing the vehicle was a pleasure, definitely not your typical sales process. Nick was the best salesman we have ever dealt with and we would highly recommend him and Colton to anyone looking to purchase a vehicle. Way to go Paramount Kia!

Chris Gallegos was incredibly knowledgable and helpfull through the process of buying the perfect car. The friendly atmosphere made the car buying experience great.

Thanks to Cody, I just bought a 2021 Telluride Nightfall Edition. The process went so easy and Cody kept me up to date on the production process since models being built were put on hold due to Covid-19. He was honest, upfront and I never felt like he was just trying to sell something like many car sales people you find. My Telluride is absolutely amazing. It rides smooth, has great features and has plenty of room!! When your dealer is just as excited as you are about your new ride, you just know that you are at the right place with the right sales person. I would absolutely go see Cody at Paramount Kia! If you re anything like me you will be glad that you did.

Erick was of great help, not pushy whatsoever; really let us decide and give us liberty through the lot. The Wrx was a little out of our price range, but hopefully I can buy a car from him in the future.

These folks are crooks! They tried to scam my wife and I on a new Telluride lease. I understand these vehicles are in high demand but $200 per month more than it should be is ridiculous. We ended up at another Kia dealer, got the same SX model with the same options, same money down, same terms, same mileage, and saved $200/month. DO NOT PURCHASE HERE!

This was our first purchase from Paramount Kia. We were looking to trade our 2015 Kia Sorento for a newer model. My wife initially searched the inventory on your website and found the 2020 model with the options that we wanted. She was immediately contacted by Peter Bailey and an appointment was made to come to your dealership. From the time she arrived at the dealership, the staff was friendly and professional! We could not have been more pleased with the entire purchase experience with the sales and finance team. We also appreciated the phone call from Donna Goins following our purchase. We highly recommend Paramount Kia in Hickory for your car needs!

Quick and easy with the online application. Randy was great to work with and we appreciate all his help!

Most Awesome place to buy a car. They really take care of you !

Matt was wonderful! He took the time to ask questions to narrow down exactly what we were looking for and what would be a good fit for us. We didn't spend time wandering the lot just looking at cars. We test drove 3 cars, told Matt which one was our favorite, and went in and started the paperwork. We left with the perfect car for our family! Thanks Paramount Kia!

I was inquiring about another vehicle, however that did not work out. My salesman Dustin Estes continued searching different options and vehicles until he found the vehicle that I wanted. Dustin was professional, determined, and did his job as a salesman to get the vehicle sold. I am pleased with the vehicle and the customer service I received.

Dustin was awesome!!! Helped me get a car in my price range with no hassle what so ever.. he was informative on all vehicles I asked about, would definitely recommend anyone to get a vehicle there!!! Great experience !!! Paramount Kia of Hickory

I love how polite everyone is. I always recieve excellent customer service. no matter what time of day they find a way to make my experience effortless each time. Ive gone to places before that wont touch my car because its a jetta. I feel so comfortable that my car is being taken care of. :)

I've bought two cars and my daughter's have both bought a car at paramount kia. Randy Rosenbalm has gave awesome service with all four vehicles. We love paramount kia and Randy.
-Tammy Robinson

David Hoover is amazing! I would recommend anyone wanting to buy a car to go see him! :)