We were interested in a used Kia Soul and asked if...

We were interested in a used Kia Soul and asked if it was on the lot. Salesman David Hoover assured us it was, so we made an appointment for 2 pm the next afternoon. We drove there from Asheville, which is over an hour away. When we got there, he told us the car had been sold the day before. He didn't even try to fake an apologetic attitude for not texting, emailing or calling us before we left home, or even bother to show us another similar used model. What he did do was aggressively try to sell us a new car. We informed him no less than three times we weren't interested in a new car, that we wanted to pay cash for a low mileage used one. He left "to talk to the manager" a couple of times and started in on a new car pitch when he came back. When he left the third time I had had enough and got up and left too. My wife, who was much, much more polite than I could ever be at this point, went and found him to say we were leaving, and he said he could get us a "crazy deal" on a new car. She told him a bonus fourth time, a bit more forcefully, that we did not in fact want a new car.

Since then we bought a great used Kia Soul elsewhere where we were treated honestly and with courtesy. But we get daily calls and emails from Hickory Paramount Kia asking if we're still interested in buying a car in spite of me responding that we bought one and please just stop. I have had to block phone and email messages from them. If I could give a less than one star rating I certainly would. In fact, it would be well into negative stars by now.