Mecure Kingfisher Bay Resort Reviews

Nice and relaxed. Service was good, prompt and friendly.

The resort is great and staff are very friendly. Great family location with lots of wildlife and a jetty you are almost guaranteed to land a fish from. Really wnjoyed watching the bull nose rays gliding by in the afternoon. Book early for the ferry that you want.

Have a meal in the restaurant of this hotel and the truth is great. The price maybe a bit high, but it had good quality of service and the food was good. Recommended whenever you will appear enjoy a hot meal on Fraser Island.

Rooms needs a referb , dirty bathroom ceiling exhaust fan not strong enough or dont work, sliding doors haven't been cleaned for years floors not cleaned duri ng our stay. Breakfast meals very ordinary and cold daily. Staff great and enthusiastic friendly and helpful.

Great place to visit as a couple or family. Different places to eat and pools to swim in as well as beach access.

Great place to stay Villas are cosy good for family holidays will be definitely returning

We stayed in a villa and it was grubby and the plates had food left on them so had to wash all the dishes before use. When we arrived the door didn't even lock so maintenance had to be called to fix it but still never worked really well. The vacuum cleaner was totally full so had to clean to use and the shower dispensers were empty and the lounge dirty. If you are requiring a nice shower you will be disappointed as the water pressure is terrible and believe me when I say no more more than a dribble really really bad when I mentioned this to the manager he told me that it's because they are on an island and that is the reason for the terrible water pressure in reality it is because everything is just old and dated and desperately needs.an upgrade. As stated before the shop is terribly lacking in choice and incredibly expensive $70 Min for a case of beer $24 min for a bottle of wine at 4l of water $9 so bring loads from the mainland! On a positive note the service was great and of course the island has so much natural beauty which is accessible by 4wd best to bring your own as around $300 per day hire all up. In conclusion when booking I would ask some serious questions about the room you may be getting and think long and hard about your expectations of a holiday here as you maybe disappointed.

A very expensive 1980s experience! Two old and saggy single beds pushed together, stained shower curtain over a bath, no chest of drawers to put clothes away, only a wardrobe with a few mismatched hangers. Overpriced food, under-trained wait-staff. The excusions were well organised though.

I very good resort hidden amongst the trees. The villa we stayed in was just what we were expecting. Breakfast was very good quality nd you could have as much as you liked from the self service buffet. We also dined one evening in The Sands Bar which was nice and informal and just what we needed after a long day exploring the island.

However ,apart from this,our experience was ok resort itself was good and the staff were friendly in other areas

We loved the Ranger walks and talks (free), the location was lovely, the kids loved the pool.

We hired a 3 bed villa the intent being to self cater with 3 children. The general store had limited provisions and was extortionately expensive. We should have brought food from the mainland, but were walk on passengers.

We all had a great time.

Great location, some of the accommodation is dated but mostly in good condition

Beautiful place. Although it is best to take your own food, alcohol, drinks and fuel. It is quite expensive to buy there.

A total change of scenery. Nature is everywhere and totally respected. Spacious room and very clean. Home super. Regarding the restaurant privilege the Seabell where we ate very well rather than the other restaurant rather average hotel.

Very well cared for. The excursions are also recommended

Brilliant place to stay with exceptional staff. We had a fantastic time. Would highly recommend staying here and will definitely go back.

Great family holiday location. The Sandbar puts out a fantastic feed(beef cheeks are awesome. Thanks )
Fishing from the jetty provides a variety of fish, so far have seen caught or caught myself Bream, Flathead, Jew, Tuna, Snapper(surprisingly) and too many more to name.

Really not for us. you haven't got any choice of restaurants, all activities are focused on old people and kids, and they are boring or expensive,

Fraser-island is Amazing, it's a perfect getaway The Resort and staff are always very welcoming and friendly. We just got married over here and we couldn't be more happier with the Service from our wedding coordinator Jo and her lovely staff members.

Thank you for everything

The location is amazing but the service and the food is horrendous. The guides make an effort and are full of information and always friendly but the staff serving food and drinks don't know what they are doing and/or have no interest. The food is substandard and there is no other option but to eat in the restaurants there if you are staying in a room. I was so glad to be leaving the "resort" I would advise anyone going to Fraser Island to do a day trip,it is a fabulous island and as I said the guides are wonderful. If staying at the resort limit it to one night.

Real nice house all to ourselves. There were 8 boys on a bucks weekend, and I'm sure the other guests appreciated the space between our place and theirs.

Very nice place! We had a big appartment (5 p) and a nice view. Not super clean, but I think that is not easy in the middle of the forest (balcony, windows). In the evening a lot of stars. Dinner is ok but expensive for us 'foreigners'. Only wifi at the reception. And again.. very cold swiming pool.

Amazing eco resort set amongst the bushland with very helpful staff. Prices for most items are reasonable

If just to BE is what you need this is the place. Else there is 4wd tours and fishing.

Service in the restaurant in the evening very unfriendly, arrogant and icy cold. Unfortunately, completely without any heating.

Superb relaxing place, invest in a 4/4 rental to discover the island in its entirety. Beware of traffic jams, stay on the planned paths, otherwise you can spoil your holidays or travel.

Amenities not up to scratch toilet did not flush? 3rd plumber fixed it otherwise staff were lovely

We were lucky enough to go on the sea explorer and had the absolute pleasure to have Kaylee and Brett. Highly recommend them both for their knowledge of the island and the surrounding islands. Both very approachable, and made our tour interesting and fun. A huge Thankyou to you Both. We also did the sunset cruise. Again we had Kaylee and Brett. Whilst I highly recommend them both, the only disappointing part of this cruise was it was slow. I love being on a boat that goes fast. Brett absolutely made my dream come true, with the bit of fast fun we had on the way back. Absolutely the best fun I ve had on a speed boat . Thanks so much Kaylee and Brett you are both legends in my eyes

Kingfisher is great, staff is friendly and knowlegdable. The eco friendly resort is very good too. I just wish there were some more "normal" food options, apart from the restaurant on the beach the other food was too unusual especially if you are travelling with children

Just stopped in for lunch one day while on Fraser Island. We had pizza at the sand bar which was rather ordinary for the price.

Thee place for Fraiser Island be sure to rent a 4x4 and cross the island!!!

Staff are very friendly and helpful, though sometimes a bit slow at reception. Rooms are nice. Breakfast buffet is standard fare. Food from the poolside place is great. Typical island-resort premium for things, though not extortionate. A local beer is Sydney CBD pub price. We did the bush tucker walk and it was short but interesting. Archery was fun for the kids.

Amazing staff.. Nothing was too much to ask for. Great places to have a good dinner. And great toor

Amazing place to stay... accomodation is affordable and the setup is great. Your close to the food areas, restaurants, pools, and the shopping village. There are many activities and walks to do, plus you can rent a car to travel throughout the island.

We recently had our wedding at Kingfisher Bay Resort and it was an amazing day but I was torn between the lack of attention to detail and communication in some respects and the staff that went above and beyond. Our wedding coordinator was lovely and did her best under the circumstances. The food was amazing but the beer was not chilled properly, the wedding cake was not cut until 10pm due to lack of communication from the catering team and when it was presented there were no plates for guests to use for adding cream and coulee to the cake. The staff were very apologetic and very friendly. For some reason the table seating was not correct and we had a table of 11 people on a small round table and a table of 6 on a large rectangular table this was annoying as the coordinators attention to detail prior to the wedding was on point. The courtesy bus driver was wonderful...he escorted my elderly mother to her room...such a lovely gesture that I will cherish. A staff member also climbed a ladder to retrieve my bouquet from the roof when my bouquet toss was a little too hefty. Some very simple mistakes that could have been prevented with more care and attention in some respects and some wonderful staff members who went beyond the call. Thank you for the memories with some improvements with communication it would have been the perfect wedding.

Nice location, beautiful views. Although staff are poor with service.

Great place. Biggest mistake was not staying longer. It would be nice if one of the restaurants were air conditioned. Wifi should be included. We would go again.

What an adventure experience this was! We had great accommodations and a wonderful day tour of the island. I highly recommend staying here.

We absolutely loved King Fisher Bay resort. The second we got to Hervey Bay we had no complaints the entire stay.
The ladies at the counter that check you in for the ferry were so friendly and made the experience smooth.
The resort is beautiful and ties into nature so well. The first thing you think is it definitely is Eco, but still in a luxury way.
Huge mention to the Chefs at Wood and Sand by the pool at the main resort. The dishes were so well priced but the food was worth much more. We love share plates so this was designed well. The pool was always clean. The reception staff, especially Elsie were always so friendly and ready to help. The rooms were good, the balcony furniture very basic, they could use an update but the island and resort are so beautiful you really shouldn t be in your room anyway.
Ranger Chris, and Brooke were awesome. So friendly and informative also shout out to the ranger with braces (sorry), super friendly and helpful. HIGHLY recommend the day trip you see everything you need to, plus the canoe tour and sunset cruise also musts. We lashed out and took a plane over the island ands down one of our favourite experiences to date.
Highly recommend this resort and island to travellers.

Wonderful, now we know why Prince Harry and Megan stayed there a year ago.

Absolutely thrilled to be back at KFB resort for its June reopening. Staff genuinely are happy to be there and keen to see the reopening go well for guests. Thanks Ranger Jess and Kurt, just to name a couple of super helpful staff. Some tidying up, repainting evident in the break but good to see not much has changed. Ignore any reviews on other platforms that say the resort is tired or disappointing! It is a resort on a remote location, carefully designed and ahead of its time when built 30 years ago & simply enjoy what it is in a unique location.

Reception staff were rediculously awful at their jobs. On arrival the reception attemped to overcharge us for our booking. Every enquiry or booking we made was either. Not put in the system. Charged twice or cancelled without notifing us. The night time tour ran by the resort ranger (forgot the rangers name) was brilliant and informative. The ammenities within the resort reception were good however the ones outside the building were run down. Overall the holiday was good but having to go to rhe reception everyday. To sort out something they screwed up was rediculous.

Had a great stay, 2 nights. We arrived on the last ferry at 1845 Friday evening and was taken by shuttle to the resort. Upon check-in I noticed that there really should have been a line separate for those who had already checked in at River Head reception, because we were left waiting for those who hadn't. We stayed in the King Spa room, view was great, outdoor seating and a big spa bath in the bathroom. Air conditioning got cold reallly quickly which was nice coming inside from the heat. Day 2 we had arranged for a 4WD beauty spots tour which visited Lake Mckenzie, central Station, maheno wreck, and Eli Creek. The 4WD was actually a very large bus. The sites we saw were stunning, beautiful and like nothing I had experienced on the mainland before, the driving to get there was almost sickening, bumping through sand for hours would not be recommended for pregnant women or anyone with motion sickness. The guide explained a lot of the history which was nice and near Eli Creek you have the opportunity to take a scenic flight for $80 which I highly suggest doing as the views were phenomenal. Upon returning we had a delicious dinner at Maheno's, seafood platter for 2. The waiter advised there would be a longish wait so allowed us to take anything from the buffet to start which isn't normally included in the deal. By day 3 we headed home and wish we had longer to relax and enjoy the resort.

Value, variety, hard to fault - will stay again in the future.

Surprise break away to celebrate my birthday and graduation! Perfect place to relax and refresh!

The poorest customer service I have experienced anywhere

Hotel rooms were comfortable enough though they lack some common essentials such as a toaster, microwave or even bowls for breakfast. Facilities at the resort are clean and well looked after. Some bbqs would not go astray especially with so many rooms without cooking facilities.
All staff we interacted with were lovely and made us feel welcome.

Too expensive for what they offer. Tours are also expensive.

Food was brilliant, scenery was excellent, and staff are professional and friendly.

From the time we booked in the service and experience was first class ,friendly and helpful staff ,different levels of accomodation well appointed amenities lots of different things to do and some great restaurants as well as organized hourly or daily trips around the Island's many attractions .Was the Ist time and will not be our last .

Best resort on Fraser Island. Try out one of the restaurants wich offers dishes with herbs only from the surrounding jungle.

Great facility
Gladly again

Attention, pay attention to mosquito repellent
Bushmills is recommended

We often visit, being a wedding photographer. Love this place.

Loved the stay in Eurong Kingfisher Bay Resort. We stayed for 3 days for the Valentine's Day 2021. I gave the resort 5 stars for the location and the staff. The location is unique and absolutely beautiful. The staff was approachable, helpful and friendly, with the required decorum. The room we stayed in was quite large and comfortable, even though there was no place to place socks and bits in drawers, as there were no drawers, only a large wardrobe. Hopefully next time we go, there will be that, as well as daily service to the rooms. Highly recommended.

We booked a villa on the advice that we could have a BBQ on the balcony, so brought BBQ ingredients etc, only to learn that there WAS no BBQ at our villa. Apparently the villas are all privately owned, so it's up to the owner's discretion as to whether or not to provide a BBQ - and you can't be sure which villa you will be allocated until arrival. On top of the initial disappointment, our villa also smelled terribly musty and fishy, so initial impressions were not good. After reporting all of the above to the duty manager, we were relocated to a fresher-smelling villa with a BBQ for our 2nd night, so it all worked out in the end. This service redeemed our impression somewhat and we enjoyed the remainder of our stay.

Fantastic place to visit when in Australia! Had two wonderful nights at Kingfisher and I won t forget them!

Had a nice stay but have been there before and it isn't as good as it used to be, I think its been taken over by a different chain.
Room was nice enough but bathroom had paint peeling off the ceiling, don't think it had been redecorated since I was last there 5 years ago.
Most annoying thing for me is that the pool now closes at 9pm, the late night swims and hot tubs used to be one of the nicest bits, especially after a few beers, now its gone all nanny state.
Food was pretty good but nothing special given the price

Easy to get to on the barge. Resort very relaxing and friendly people. I would recommend it.

Great spot for a relaxing holiday and base for Fraser Island. Villa was very dated but a good size and comfortable. Resort doesn't have any stair gates etc for toddlers which would have been handy for my very busy one year old but otherwise happy

Fantastic place. Well organised and operated. Nice food. Amazing location. Lots of activities and presetation. Don't miss the beauty spots tour. Fraser Island is a real paradise. The eastern beach is sublime. Take the 15min flight from the beach, worth the $80 for amazing bird's eye view.

Beautiful resort, would 100% recommend. The transfers are so well organized and smooth so your stay is excellent from start to finish. We arrived to our gorgeous treehouse apartment to find our bags already safely dropped off which meant we were free and ready to go on the nature night walk which was awesome. We learnt so much about the animals on the island. Our tour guide was great (didn't catch his name) and so knowledgeable.

Word of warning: make sure you have bug reppelent on at all times or else you'll be eaten alive by the mozzys!

Great place to stay. Rooms and food are very expensive. Rooms were clean and tidy. Food for dinner was very busy highly recommend booking dinners early.

Comfortable and cozy rooms (and beds) with beautiful balcony. Very friendly and helpful staff.
However, in contrast to the Resort's eco philosophy it is absolutely not understandable that coffee is mostly served in plastic cups even though it was clear that you are sitting on the deck.

Came to Fraser Island for a day trip with a free lunch. Resort looks nice, with great looking acco. Pools are very cold. Reception was too crowded, queue was very long. Information you get from reception depends on the the experience of the employee which helps you. You have more possibilities of sightseeing the island if you inform at reception (with the right employee). We arranged a private tour to Lake McKenzie with a ranger, which was great. Lunch at Sand bar was simple, you would expect buffet style, not much for kids, drinks excluded.

Amazing place with worldwide tourists. The Bush walks were entertaining and the beach was nice, Highly Suggest the Breakfast Buffet, it was very tasty. Rooms are okay.

Great place , however the food is terrifible at the restaurants ( never cooked well) and has been for while. The bar grill has better quality but is all pub food. Great for 1 or 2 nights, bring your own food if your staying longer

We stayed two nights at the Kingfisher Resort. This is only a review about the hotel and not about Fraser Island. The island self, especially the famous Lake McKenzie is spectacular and need no extra words. We were at the Kingfisher Resort 20 years ago. A that time, the resort was beautiful and one of our favorites. Now, the hotel is the same and that's +/- the problem. Our room was only soft renovated and the bathroom is old. Some cockroaches disturbed our room experience. The resort self is neat but also a bit old-fashioned. Some restaurants are only open at the weekend, the food quality is ok. The bar at the pier was great, especially at sunset. All in all, our stay was ok, not more not less.

Nice and relaxing atmosphere, facilities and restaurants are "ok", if you are looking for luxury and opulence, this is not the place.

Couple of different activities like paddle boarding, canoeing, swimming in lakes, segway, bush walking etc.

Amazingly beautiful location
Limited food options with wait times depending
Hit and miss customer service

Absolutely disappointing! Nothing but issues from the start. Our room Got downgraded due to availability. Not able to eat on-site due to limited seating which is fine... if we were told.
Got breakfast as part of our package, which we had to fight to get and was going to be charged again for
Price is hugely over rated for what it is and service provided.
Staff not interested in trying to help, not offered to refund the difference, and just poor service overall.
Its a pity - this place has huge potential if ran right. Will not return

Loved it. Did not do the 4 wheel drive stuff and still plenty to do and see

Absolutely incredible eco resort on the beautiful Fraser Island. As you approach by ferry, you can barely see the resort hidden behind the tree but then it gradually emerges. We stayed in one of the bay view king rooms and we had a spectacular view, overlooking the bay and sunset. I would imagine you could spot whales from our room.

The bed was super comfy and the balcony spacious, with two sun beds.

The staff were lovely and very accommodating.

We booked onto both the Beauty Spots tour and the Lakes of Fraser tour and were so impressed with both. Two full day tours, getting to see different parts of the island. Would thoroughly recommend both of them.

Would definitely come again and am so glad my friend recommended it to me.

Fraser Island is beautiful.

The resort is nicely done and okay. It is getting on in years and should definitely be overhauled and cleaned thoroughly. Especially the restaurants and reception!

The rooms were okay and the staff, with a few exceptions, friendly.

Beautiful place to wind back after camping along the Fraser Coast.

Great holiday spot with heaps to do! Beauty Spots Tour highly recommended. Whale watching is a must too!