S

Scott Ellis

3 years ago

Reception staff were rediculously awful at their j...

Reception staff were rediculously awful at their jobs. On arrival the reception attemped to overcharge us for our booking. Every enquiry or booking we made was either. Not put in the system. Charged twice or cancelled without notifing us. The night time tour ran by the resort ranger (forgot the rangers name) was brilliant and informative. The ammenities within the resort reception were good however the ones outside the building were run down. Overall the holiday was good but having to go to rhe reception everyday. To sort out something they screwed up was rediculous.

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