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Erin Peters

3 years ago

We booked a villa on the advice that we could have...

We booked a villa on the advice that we could have a BBQ on the balcony, so brought BBQ ingredients etc, only to learn that there WAS no BBQ at our villa. Apparently the villas are all privately owned, so it's up to the owner's discretion as to whether or not to provide a BBQ - and you can't be sure which villa you will be allocated until arrival. On top of the initial disappointment, our villa also smelled terribly musty and fishy, so initial impressions were not good. After reporting all of the above to the duty manager, we were relocated to a fresher-smelling villa with a BBQ for our 2nd night, so it all worked out in the end. This service redeemed our impression somewhat and we enjoyed the remainder of our stay.

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