Irvine BMW Reviews

My purchase went very smoothly. I appreciate Aaron G. and Jason D. who were super helpful and went out of their way to get me everything I wanted!

I went to check the 7501 bmw and found one that i liked, but it had a few scratches to take care, made the deal and they were spouse to be fixed in just a couple of days. WRONG they took 21 days and still not fixed, call the sale person many times and he wouldn't even return my call for days, went in person to talk to sales manager he did not know what was going on with the car, got frustrated and had to cancel the deal. my experience at this dealership was the worst ever, customer service is very bad, i didn't feel there was and professionalism at this dealership at all, this is a bmw dealership, but the customer service is zero. i will never give this dealership my business and will make sure that everyone i know will never go here ever.

Ruben was very nice and helpful... the service was seamless ! Thanks!

If you don't want to be disappointed this is the place to have your car serviced!

We have a 2018 330i that was due for its first service. We made an appointment and took it in.

Richard T. met me at the service drive, and did a great job. Also, Chris the service manager was very nice and responsible.

We have leased multiple cars from this dealership and always have a great experience with Jason as our salesperson too.

Thank you.

BMW of Irvine is the WORST! I have been here for over an hour and a half only to learn that NO ONE signed my car in after they told me to leave the keys in the car and get a coffee. Then come to find out they can not locate my second set of car keys. After two hours now I am being told there is a recall and my car will be kept until Monday and they act like they are doing me a favor giving me a loaner. The woman at the loaner desk was the rudest person I spoke to all day. I have never had worse service in my life. First and LAST BMW

Just completed one of the smoothest and most enjoyable car purchases I ve ever done. Vasilis Hronas, (Vas), my sales rep was upfront and honest and very helpful through the whole process. My car got delayed coming into the country due to the Covid crisis and he kept me up-to-date almost daily and did all he could to expedite the process. When it arrived it was quick and easy. Everything about the process went smoothly and as expected with absolutely not one unexpected item. Everyone at the dealership made me feel that I was their most important customer and that was much appreciated. If you re looking for nice cars and want a BMW, this is the place to go and ask for Vas!

Chris Davis was great. He found us the vehicle we needed quickly and without any issues. We liked his upfront style.

I called because my airbag and seatbelt lights came on. I saw that there was recall issued on the airbag so I decided to call Irvine BMW to confirm. I called and gave them the VIN. The scheduler checked and told me to come in for a diagnosis. I thought that was all under the recall. I made a appointment for 5 days later and looked forward to get rid of the red lights on my dashboard.

Over the weekend, I received a text from Maz in Sales suggesting that I should take a look at new cars while I am there for service. I was never told that my phone will be added to their prospect list. I was annoyed and surprised. Strike 1!

Next day, I drove over 40 minutes to the appointment through OC rush hour morning traffic, parked, went through the whole check in routine... Then the advisor told me there is not a recall of the airbag for my car, and I have to pay $175 for JUST For the diagnose. I anticipated that there would be more money after the diagnose. By then I completely lost my trust in this place and was completely turned off. I wasted 2 hours of my time and the car was no better off. Strike 2 they are OUT!

I will never go there for either Sales or Service.

Overall, my experience was outstanding. I have been shopping other dealerships and was growing complacent with the level of service being overly forceful. This dealership changed my mindset and made me feel valued, from the friendly greeting from the receptionist, the selection process with Shawn, down to the close with Matt in finance.

I would recommend Shawn Y. to anyone searching for a new car. His approach was genuine. He actively listened to what I was looking for and made relevant suggestions, all the while matching my pace. Shawn prioritized my experience even though I did not have an appointment. Seek out Shawn for a stellar experience!

I ve recently had the pleasure of working within Mike Porier at Irvine BMW. My mother in law cannot get in and out of vehicles like the rest of us due to a knee operation...this makes not only driving in a strangers car an Accomplishment but also one of our biggest hurdles. While working together and very slowly and creatively Mike made
Sure she was comfortable every step of the way. He showed empathy when necessary and knew when to push her to make the decision. She is now comfortable and enjoying her day to day in her midsized SUV. She went from
Bay leaving the house to running around town just to show off her new car! Thank you so much Mike Porier for showing my mother in law the attention she needs to Give her the confidence she needs back to regain her independence!

Brandon Kim of Irvine BMW has been very helpful in helping me search for my 2018 4 Series GC and offering me the best available price. I would highly recommend him when you re looking for a new car at Irvine BMW

Outstanding experience at Irvine BMW. I had the privilege of working with William Yen who is knowledgeable, professional, and was able to get me the best deal/value for the car I wanted. I highly recommend working with William and his team!

Ordering and purchase was professionally handled. Both Terry, sales, and Andrew, financial, were knowledgeable and very helpful. I would recommend the dealership

Jerimiah and Rob are the sexiest service team members alive! They were able to source a very unique clip for a car. They didn't sit and try to sell me on a bunch of unnecessary services. These guys have my business for life

Moe was fantastic; very thorough, helpful, kind and knowledgeable. I'm so happy with my purchase and my entire experience !

Bad experience ever. Don t expect any help from Irvine BMW after buying a car. I Bought car 6 months before. Have some questions regarding car and the management is not at all helpful. Tried to contact often but no response. Genius team is not that genius. Still waiting for managers call.

Great experience!!! I used to hate car buying because it was stressful and pretty much an all day process. But those days are long gone! Renzo Montoya made car buying a much more enjoyable experience. He took the stress away from the process and made it fun. The hardest part of the process was trying to decide which car I wanted. Matt Majoob made the financing process as seamless as possible. Irvine BMW has gained my trust and I look forward to continued business with them.

My Service Manager Ruben was friendly and professional. He kept me updated on the progress of my service and got me in/out in the time expected. Great service!

I'm only giving this place one star because I'm not allowed to give zero. I came here a few weeks back to test drive a 328i. I was very excited to lease my first BMW and this was the dealership closest to my house. The salesman seemed very enthused about helping me get a great deal, including my trade in (2013 Prius IV). He said they have a HUGE selection of cars and that I would be able to find one with all of my requirements which included: keyless entry, navigation, and a back up camera. Seeing as my Prius had all these features, it wouldn't be difficult at all to find a BMW with these features if not more. I also requested a fair deal. He said he could make it happen! So I was set on coming to Irvine BMW to purchase on Black Friday as he told me this is when there would be great deals available. Every other day this salesman would check in with me and even try to get me to come in early, which I appreciated. I went in at 12 pm on Friday. The salesman had me look at a few different used vehicles, but none of which had what I was looking for. He repeatedly told me that, in essence, I can't have my cake and eat it too. I would have to give up either one or all of my requirements if I wanted to drive home in a BMW. How is that?? Why on earth buy a car if I'm not satisfied in it?? Anyways, I had asked the salesman several times about numbers. He kept saying we haven't found a car yet so once we do, we'll sit and do the numbers. He even had me test drive another car? We finally got to the desk and I still hadn't seen any numbers. When I, again, told him my expectations of price he said he couldn't do it without a downpayment. When I told him I could not put a $4000 down payment, he asked me if my mother or someone could help me? He repeatedly asked me how I expected to go from a Toyota to a BMW with a similar payment. FIVE HOURS LATER... I finally saw some numbers. He came back saying lease may NOT be an option. He tried to take me for a fool and completely RIP ME OFF for my Prius, offered me a deal $300 ABOVE MY SPENDING LIMIT and not to mention he tried to run my credit BEFORE I EVEN SAW ANY NUMBERS. I said absolutely not and requested my car keys and registration back and he pleaded with me to wait. He came back a second and third time, these times offering to "differ my payment" making it only $250 ABOVE my limit AND I would pay $13,000 at the END of my term. BUT WAIT! It's okay because I could finance that $13,000... WHAT?! After talking in circles and asking him once again for my things back, I got in my car and went straight to Sterling BMW. I got there at 7pm, and drove off with my brand new 2015 328i at 9pm for the exact price I had asked for, including my trade in AND I didn't have to "settle" for a car that didn't have exactly what I had asked for in fact, it had so much more. I'm so glad I didn't screw myself into purchasing from these crooks. Come to Irvine BMW if you want to waste time and be disrespected and taken advantage of. Don't fall for their games!!

At least a 2020 bmw 430i last week and Artin was excellent!it is was the most pleasant car buying experience I ever had thank you Artin and thank you Irvine BMW

Ketan was awesome to work with in helping me find just the right car. I especially appreciated his patience and honest approach. It s refreshing to work with someone that isn t pushy and understands their client s needs. Great experience and would definitely recommend others to work with Ketan if your looking for a BMW.

I worked with Chris Lorentzen for my lease trade in. He helped me order a new car and gave me lots of updates as the car made it's way from the factory to the dealership. At trade in time there were no surprises and everything went very smoothly thanks to Chris's attention to detail. Marissa was very helpful getting me set up in my new car!

Omar was amazing to work with. No pressure, no hidden fees at the end, all straight forward and professional. Car was making a slight rattling noise, requested to have it fixed before buying and it was done. I hate going to any car dealership, but Omar made the experience enjoyable and this place is vastly different from other dealerships. Will purchase another vehicle here if I am in the market for another BMW. Easy 10 out of 10.

The reason I gave 1 star rating is because one finance manager named Jamil Najd just did not want to work with a customer. We paid off already 7 cars for last 3 years cash + never a late payment. Seriously, a car for $36000 with down payment of $5k and we thought to put in some more k's, but even then he denied us! How is it possible with co-signer with excellent credit score? I never received this terrible customer service before . The other dealerships are always fighting for their customers, sales or financial it does not matter. Not all the people are millionaires and all people have different situations and everything depends on financial management to work out the best solution with the bank. But it seems like Jamil wasn't willing to do all he could to satisfy a customer

Came in for an X1. Left with a 528i. I love it! Billy Ray was my salesman. He's awesome!

Ruben is fantastic, very professional, everything is fast n smooth. Thank you Ruben, see you on the next service check.

A perfect experience at Irvine BMW. Thank you Gary!!

We worked with Chris Lorentzen to find the perfect car (which they had right on the lot!) and Ken Porter and Jamil Najd on the financial end. Its not often that someone actually enjoy the process of buying a car and negotiating the deal, but I have to say this was the BEST and quickest Ive had in 35 years of buying cars. These guys are honest and sincere with NO BS. I look forward to the next purchase! Thanks again guys.

Brian & Teri Laidlaw

Definitely the BEST car buying experience I ve EVER had. Jason DeMond is the absolute BEST! I made the trip from San Diego, and he definitely made the whole experience phenomenal! He was honest, upfront, and set realistic expectations. I m so happy with my purchase, and I can t get over the exceptional customer service they have here.

Absolutely "indifferent" service. Everyone I encountered at Irvine BMW for the first service of my 2012 328i exhibited no sense of enthusiasm for their job. It was hardly premium level service for an Ultimate Driving Machine. I'll try another dealer next time.

Behrouz was great
the finance guy talks too fast

I live in San Francisco Bay Area and I was searching for a 2019 BMW M2 Competition in Long Beach Blue color. I couldn t find that color anywhere and so decided to buy a 2019 black M2 Competition from another dealer in LA. But, I found that Irvine BMW has a blue color after reaching LA just before buying a black M2 Competition. I got lucky as the person who ordered this vehicle bought an M3 and so this vehicle is available. I should thank that person as the vehicle is a custom specific order with lot of carbon fiber accessories and also the bmw electronic steering wheel. I know that this vehicle will be sold soon so I rushed into the dealership to buy it. Danny Miller was very helpful throughout the process, he was very quick in replying to my messages and answering the questions. I bought the vehicle through BMW finance and the only thing I was disappointed with is the credit check process, I had to wait for 3-4 hours. Overall, I have a positive experience and would recommend Irvine dealership to anyone.

Jason, Billy Ray and everyone at Irvine BMW is awesome! Very helpful, very nice, very accommodating. Jason DeMond was very prompt with communications, really took his time with us and was very knowledgeable and helpful. This is our 8th BMW and second one from Irvine BMW. I highly recommend Jason DeMond and his team. Thank you so much. I m one happy girl

Moe was great advisor , made the deal happened after 2 weeks working with another advisor . highly recommended if you are looking for a new car.

I purchased i3 REX through Brandon Kim, and it was a great experience. Finalizing the deal took a long time but he stuck around to make sure everything was all set and done. I highly recommend if you are in the market for a new BMW and live in OC area.

We were looking for a BWM X5 as my bf's first car. We visited several dealerships in Irvine and this is by far the worst service. They don't reply our emails nor texts inquiring pricing at all. When we walked in, the salesman Jason lost interest after he knew that we cannot buy the car in cash. And the price they offer is the highest. Very disappointed.

A sincere thank you Maz Hejazi, Jackson, Jason and Andrew for your outstanding professionalism and personal customer service when purchasing our two new vehicles (BMW 740i and 330e) from your dealership two weeks ago . Your team work made our shopping experience remarkabley simple and bar none the easiest car purchase we ve ever had. Maz a special thank you to you for going above and beyond the norm and accommodating our needs and schedule. You truly made us feel like we became friends. Thank you Irvine BMW for your great professional sales team. We will definitely be back to Irvine BMW in future.

Honestly one of the worst dealerships for service to go to. Have been going there for the past 8 years recently have taken a dive. Every issue NOT covered under warranty. No communication on what is being done. I call multiple times with no response but service advisors will call me when car is finished. Came back to my M3 unwashed and with small tree branch Laying on my trunk as they pull up my vehicle. Every time an issue is fixed it seems like they are doing you a favor. 3 of my families vehicle wheels have come back to us at service lot with curbed wheels. All of these issues have added up for the past 1 year and has made me not want return to Irvine. Every issue not covered by Irvine BMW has been covered under Sterling BMW recently and will not be returning to Irvine anymore for service...

First and foremost, Jason Demond our Client Advisor of Irvine BMW is amazing!!
The level of customer service at Irvine BMW is superb!

Our experience started with the parts department and Shaun Bridson. Our 2004 325i was not running well and I wanted to do the repairs myself. Shaun helped me realize that maybe that wasn't the best course of action. He suggested that I get the car diagnosed before spending money on parts that I may not have needed. Shaun informed me of a potential, rather expensive repair that my car may need doto my engine being a SULEV (low emissions vehicle) engine. Now, Shaun could have simply sold me the parts and I would have been off on my way but he actually took the time to explain to me all that he knew about my car. After speaking with Shaun, we decided to leave our car to be diagnosed.

The service department was our next stop where we met Kayla. Kayla helped to guide us through what was going to happen once we left our car. She let us know that she we would be our main contact through the whole process and if we had any concerns to not hesitate to call. She even supplied us with a loaner so that we had something to drive while our car was being worked on. The following day, I received a call from Kayla about our car. The car needed a camshaft sensor replaced which they believed was the start of our problems. She let me know that the part would be replaced but there was a possibility that a smoke test would also be needed but they wouldn't know till after the sensor was replaced. We agreed to the repair. The following day, Kayla called to inform us that they went ahead and did the smoke test free of charge because the repair did not solve the problem and found that it was the catalytic converter. The cost of the repair was $4000 dollars. My wife and I were pretty upset with this news since the car really wasn't worth the cost of the repair. Kayla could hear the despair in our voice and suggested we come down and see if they could help us. Kayla was incredible.

Kayla referred us to Annachai whom was amazing with my wife. She was very compassionate and caring. After gathering more details she connected us with Jason Demond. Jason was determined and focused on helping us with our situation. Jason swiftly helped us, he was kind, sincere, and we felt we could really trust in him. He helped us with our paperwork and gave us our options. We are very satisfied with our beautiful 2009 328i BMW. Above all we were left with a heartfelt experience. It is not everyday that you find customer service like we received at Irvine BMW and specifically with Jason. Everyone was kind and helpful not only to my wife and I but also to our 7 year old little boy. Jason made our son comfortable too as well as the rest of the staff. Andrew in Finance was also very helpful and quick with the paperwork process.

We highly recommend Irvine BMW if you are in the market for a vehicle. Ask for Jason because he is awesome!

John and Michelle

Gary my service manager was fantastic. I have 2 BMW cars and serviced both perfectly the same week.
IRVINE BMW is a first class dealership.

William Yen is a pro - he's knowledgeable and efficient, and we just glided through the whole process, from order to delivery. I couldn't be happier with my choice, and the team here is the main reason. This was my first BMW experience, and these guys hit it home. Highly recommend!

Great, no pressure environment. Shawn was super helpful through the process.

Service and Parts Dept was very kind and helpful.
Person working front desk didn't want to be there.

Awesome! The unveiling of the NEW 2019 BMW M850i xDrive Coupe. Beautiful Ultimate Driving Machine, leave it to BMW...

I purchased my mini cooper at Irvine Mini and the service was outstanding. I drop my car off at the service department and immediately go to the car rental department. The flow is smooth and the personnel helpful. I'm glad I purchased my car from Mini Irvine.

Pam Laguna Niguel.

Wonderful staff who looks out for their clients. Andrew Einhorn was so helpful the first time I leased my i3, I came back for a second one. He even followed up with me the next day just to make sure everything was going well. Highly recommend you go here for your next lease or purchase. You re in good hands.

Long Leno was the best Salesman I have seen in a long time. Definitely recommending him to all my friends and family from now on. He pretty much helped me step by step and was respectful and felt no pressure from him at all .

Michael s Quinn been great 4th BMW from him? Most of the transaction and correspondence was done by email or over the phone.. Simply walked in and sign and drive away??

Great service provided by BMW of Irvine. My service advisor Jesse Alter was the best! He was very accommodating and very knowledgeable. He exemplifies great customer service that BMW always strives for. I would definitely go back for any service needs and request Jesse to be my service advisor.

Peter and Jesse were incredibly helpful with my purchase. I was involved in a car accident a couple months ago and needed to get a new car to replace my totaled vehicle. Buying a car is stressful enough when you WANT a new car, but HAVING to purchase a car just sucks when you don t want to.
Jesse took a bunch of time to show me cars, textd me photos of vehicles I was interested in, and was quick to reply. Peter helped Jesse out because Jesse was busy when I came down to the dealership. I immediately felt comfortable with Peter and did not get the typical car salesman impression.

The negotiations were very easy, zero pressure, and I felt like peter was 100% on my side trying to work with me and my budget. I would buy from these two 100 times over. Highly recommend!

Our 2017 750i was coming up for termination next month, so while staying at our other residence in SoCal we thought it would be a good idea to begin looking for our new vehicle. Irvine BMW seemed to have the most selection so we thought that this dealership would be a good place to start. Once at the dealership we were pleasantly greeted by Vasilis, Client Advisor. We found him to be very friendly, sincere, and eager to address our needs. He was able to overcome the hurdles of price, and an early return for our existing car, some 400 miles away. Overall we enjoyed a stress free, very satisfying car buying experience, one that typically can be frustrating. Irvine BMW has a valuable asset in Vasilis and should expect many successful relationships through his efforts.

I really appreciate the efforts and the support..
Behrooz moini he is amazing

Great experience overall! We got the exact car we wanted with the right price and deal. Jason was very nice and professional. He took good care of us. Highly recommended!

Shawn Yeganeh was great in helping me purchase my car, I highly recommend him.

Jason And Aaron made the process so easy and they also figured out a way to reply to my demand. Very professional and happy with their service.

Excellent, Jennifer is always a pleasure to work with and I prefer to come to Irvine BMW over the other dealerships because of her.

Beware, shady tactics, if you bring your own financing they tell you that they HAVE TO run your credit. Buying a car is a very stressful ordeal and this dealer just made my experience horrible.

Irvine bmw is the best place to find Your next car! They do it all and are really amazing. My family and I have been going there for over 9 years for anything we needed or wanted. You guys rock

Purchasing my car was a great experience. Service is beyond HORRIBLE! No car rentals, cannot schedule service or have limited window to do so. Expect customers to wait for 3+ hours while they fix your car because they do not want give loaners - those who can afford your so called premium brand can do so because we WORK! All the more reason to offer loaners.

Tried to schedule my service & recall repairs AGAIN today, canceled last time because they would not loan me a car and the service rep yelled at me and hung up on me because I said I did not have time in my schedule to wait for 3 hours while they repaired my recall. A recall is your fault D-bag, not mine and my time should not be impacted. Had to fight to get a loaner car. Was told to bring in at 6:30PM, got stuck in a meeting, called to see if I can bring in 7AM tomorrow AM - was told no because they are booked solid.

You would think that an $80,000 car would get you customer service. Guess I did not spend enough.

SO OVER IRVINE BMW. GOING TO TRY A DIFFERENT BMW DEALER, I HEAR IRVINE BMW HAS HAD SERVICE ISSUES FROM A LOT OF PEOPLE IN ORANGE COUNTY.

Had a great experience with Irvine Bmw and sales person Andrei while purchasing my new X7 . Process was easy and they delivered the car and contract to my house.

I went to Irvine BMW for the first time yesterday morning for regular service and I didn t have an appointment, but FARZIN helped me so much and found a service adviser very quick and explained to me about all the things that happen after service process to pickup my car without any waste of the time. Thank you so much Irvine BMW.

Great service as always. Ruben was great to work with. Very helpful

Bruce Moini has always been a pleasure to work with!! This is our third BMW with Irvine BMW!
Thank you again for always treating us like family.
We look forward to seeing you again on our next visit!

Working with Jesse Alter was a pleasure. My vehicle was with the service department for 10 days. He kept me updated as to the status of the work being performed on my X3. I found Jesse to be very professional and very friendly.

The Worst experience ever.
Even one start is more than enough and they dont deserve it.
Of course when they wanna sell you a vehicle they're nice and helpful and they call you 10 times a week.
but when it comes to returning the vehicle, the dont help you.
they dont have a copy of your document. how ridiculous is that?!!
That's a shame.
I contacted them after realizing they gave me wrong info and my statement showed that I need to pay $1246 instead of $350. I called them from overseas because I'm on a long business trip and before leaving I made sure everything is done.
Well, inexperienced and irresponsible staff (Brandyn Harris and Oscar Nava) gave me the wrong info.
I called the dealership more than 10 times today and I was on hold more than hour.
Misty said there are only 2 people working in that dealership and they're with customers and they cant speak on the phone. I just needed a phone number for Autoguard to open a claim.
I also spoke with Yasmin Aref who wasnt helpful nor respectful.
I also left a message for Steve Rudkin. I'm not sure if I ever hear from them.
Long story short, It was my worst experience and I wont ever go back to take place.
And I dont recommend it to anyone.

I was in the market for a 2020 black BMW 330I with black leather seats, which was extremely difficult to find. In the end, I settled on one with the oyster leather seats instead. I called several dealerships in my area and spoke to Renzo Montoya at Irvine BMW. I told him exactly what I wanted and how much I was willing to pay for it. He not only found the vehicle for me, but was also very patient and pleasant to work with. We spoke last week as well as exchanged emails. Today, I was able to make a decision and reached out to him. He was as pleasant in person as over the phone and emails. I told him I didn t have much time and requested he got the car ready so I can just show up and do the paperwork. Renzo delivered and made the process painless and quick. Thank you again Renzo, for assisting and being respectful of my time. I love my new car and will definitely recommend you to friends and family!

Just leased my second Mini Clubman and stepped up to a JCW and couldn't be happier! This was by far the most painless, fastest car buying/leasing experience ever thanks to Mr. Jae Lacy! The sales and service staff are all friendly and helpful. If you haven't driven a Mini Clubman JCW, you haven't lived! And the Green Machine should be available soon if you're so inclined, she runs perfect! Ask for Jae or Jose in sales.

When you arrive to BMW Irvine, make sure you ask for Behrooz Bruce, you will get the best deal ever and no haggling:D love the experience.

Ketan Patel is the man to see at Irvine BMW! He made the car buying experience amazing! I love my new 2018 X5 Hybrid. He is very knowledgeable and put me into the perfect car! I will definitely be going back to Irvine BMW! Thank you Ketan!

Great service staff and the sales people give you space.

I just leased a new bmw from this dealership. In addition, William Yen, client advisor,, was a great help and went above and beyond to get me a great deal that best fit me. I would recommend others to seek out William and the nice staff at Irvine Bmw.

This 5 star review is for Mr. Farzin. He was such a great help when i had my first service with BMW Irvine.

Worst possible experience ever, not once but twice. Is there any option for -ve star!!!

My X1 has more than 46K miles and I've gone to Irvine BMW (closest to my house) twice with the complaint that while driving 10+ miles/hr over a speed bump, there is loud clunk noise from the front passenger side suspension of the car. Two different technician worked two different times and both times the service dept. said that there is no issue, they are unable to verify and all the parts look ok. Being fed up, lastly I took my car to the BMW dealership from where I bought it. They inspected and verified that there is indeed an issue. They removed and replaced both lower control arms, performed 4 wheel alignment, adjusted front axle. All these repairs were done with $0 from my pocket as these were still under warranty.

To me, Irvine BMW wanted to take the advantage of me as my car is close to its 50K warranty limit and once it crosses that, this would have been a $1000+ repair at the dealership. Total scam.

Also I just asked how much is the parts plus labor to replace the engine and cabin filters, the quote was $425. Unbelievable!!!

Carolynn Nguyen was a great help on getting me the deal I need for my new 16 535i. We worked it out throughout the day through phone and email and was always available. She made this process smooth and easy. Thanks for you help!!!

What an Amazing experience at Irvine BMW.
Pieter Sholtz does it right and puts the customer first. From the beginning I felt welcomed and not hassled on buying a vehicle. Pieter listened to our needs, being we are a growing family and found the perfect vehicle for us at a great price.

Thanks again Pieter for all your help. Look forward to buying my next BMW from you in the near future

Very expensive even with a company discount i recomend another place

My friends and I went to take a look at these vehicles and possibly purchase one. We are around 23 years old. We walked around the lot and even inside the showroom for about 20 minutes and not a single salesperson came to help us. I understand that we look young but we were ready to buy if we were sold on the car. Just because people look young doesn't meant that they cant afford it! Help every customer the same way! You never know!

My experience at Irvine BMW was truly awesome thanks to Danny! First time visiting inclining to buy Mercedes or Volvo I left with a new BMW and very happy with my new car! Danny was very knowledgeable, respected all my preferences about car features with absolutely no pressure - very important for me! Thank you, Danny, we ll be back!

I didn t find them helpful. If they think you may not purchase the vehicle on the same day, they are not helpful.

Irvine BMW ... just like family. The family you like.

Almost three years ago, I came to Irvine after a not so pleasant experience at a nearby dealer. That is how I met Debra. In a word, simply amazing. Okay, that was two words. She was no nonsense, extremely thorough and all around COOL!! I special ordered a 5 Series and 8 weeks later I was behind the wheel. AND I LOVED THAT CAR.

A few months back, I called Debra again inquiring about the 2021 models and the new features available. I hung up the phone with another special order in the works. She landed in San Pedro about 10 days or so ago, hit the dealership about a week ago and then Vas (Vasilis Hronas) called me. My previous sales guy, Jim, had moved over to the Ross dealer next door. Vas invited me to come take her for a spin. I came, I drove, I loved and was still prepared to walk away ... too many hoops to jump through and too much time left on my current deal.

Vas took care of everything. I got the same deal I would have received at the end of my lease and I feel great about the purchase. I don't know how he did it, and i don't care ... he got it done. Thats how you know you have a good salesman working with you.

I consider Irvine BMW a Partner and I am happy to keep giving them my business. Hopefully Vas is there 3 years from now, when I am ready to do this again .... unless a new 5 Series comes out sooner.
In the meantime, if you are in the market for a new BMW, stop by Irvine BMW. Ask for Vas, he will definitely take good care of you. Tell them I sent you. While you're there, say whats up to Debra too.

Awesome experi nice every time. Jason DeMond is a super star! Four cars and counting.

Bruce Moini at Irvine BMW is incredible! Super easy going, super knowledgeable, very enagaged in our purchase, and is just a super sweet man. My wife and I bought an i3 from him and the experience was top notch. Will buy again and again as long as Bruce is conducting our purchase.

Thanks again Bruce : )

Sincerely,

Nick, Mashell, Gracie & Sugar

Very professional and quick to serve! Harold did an AMAZING job making sure my car was taken care of but also that I had a means of transportation.

I have a great experience from Jesse Jia, and he is a passionate person, very easy to talk. He is also knowledgeable with all you asking. Very good service! I recommend Jesse to all clients