Rachel Lozada

Review of Irvine BMW

Overall, my experience was outstanding. I have bee...

Overall, my experience was outstanding. I have been shopping other dealerships and was growing complacent with the level of service being overly forceful. This dealership changed my mindset and made me feel valued, from the friendly greeting from the receptionist, the selection process with Shawn, down to the close with Matt in finance.

I would recommend Shawn Y. to anyone searching for a new car. His approach was genuine. He actively listened to what I was looking for and made relevant suggestions, all the while matching my pace. Shawn prioritized my experience even though I did not have an appointment. Seek out Shawn for a stellar experience!