Sean Atta

Review of Irvine BMW

I went to check the 7501 bmw and found one that i ...

I went to check the 7501 bmw and found one that i liked, but it had a few scratches to take care, made the deal and they were spouse to be fixed in just a couple of days. WRONG they took 21 days and still not fixed, call the sale person many times and he wouldn't even return my call for days, went in person to talk to sales manager he did not know what was going on with the car, got frustrated and had to cancel the deal. my experience at this dealership was the worst ever, customer service is very bad, i didn't feel there was and professionalism at this dealership at all, this is a bmw dealership, but the customer service is zero. i will never give this dealership my business and will make sure that everyone i know will never go here ever.