Hyatt Regency Birmingham Reviews

above Birmingham best view - best service - central location

Stayed here for 2 weeks with work. I cannot recommend it high enough. Not sure how much it was but the service was very good. The room was spacious, the bed was comfortable but most important it was very clean! Location of the hotel was good, took around 10 mins to walk to the train station. There was alot of roadworks and building work going on in the area though.

Lovely staff, amazing clean rooms, meeting rooms, reception area and breakfast. Room I had was spacious, clean, good views. Staff were really helpful, courteous and professional. Only dropped a star sue to the sincere lack of parking. You More

Luxurious 4 star property with available 319 rooms with pool area and full service spa in Birmingham downtown, united kingdom

Can't complain about the room nice and clean great views of the city but my stay was let down by kids running out of control around the pool and spa area

Not as fantastic as I thought certainly not as clean as you would expect and lots of hidden extra costs

Fab afternoon tea! Great service and freshly made food

Clean comfortable rooms, pub serves a nice range of beer and wine. Great expression. Street noise at night can be bothersome. Very convenient to ICC conference centre

Big lobby with good choice of amenities. Great lift.

We only used the Hotel bar on this visit, however based on our visit, it was great. The ambience is perfect, the drinks reasonably priced and with a good selection. The bar staff were friendly and helpful while providing a great service and the chaps at the front were kind enough to park my car for me and in general we had a great time. I would always recommend this place.

Perfect break. great hotel. Amazing food in restaurant. Totally loved it.

Thoroughly enjoyed my stay at the Hyatt. First class customer service. Complimentary water, diffused with lemon or cucumber in the lobby. I filled up my water bottle on a regular basis. The room was on the 19th floor, quiet, view of all the construction out of the front of the hotel, it didn't spoil my break. Leisure facilities great - swim, jacuzzi, steam room and sauna. Plenty shops - 10 mins walk. So many restaurants everywhere. I did not use the bar, restaurant or gym. I would stay here again.

Very nice hotel and perfect location to explore many things with the mailbox near by and also broad street for entertainment

Excellent location, nice rooms. A little corporate..

Amazing location for the Hyatt right next to the historic canals

Really nice hotel, 10 pound off site parking, decent gym, little outside bar area. Though the elevators are slow and some are always being repaired, the breakfast is extremely overpriced, and the bar prices are double from everywhere else on the sane street. Overall it's nice, clean, and in a great nightlife area. Though it's a bit noisy even 16 floors up with broad street right below.

Beautiful rooms, great service, and the best gym of any hotel I've visited!

I had expected more from Hyatt. We booked club king room with club lounge access for my birthday. My husband mentioned that during booking ( It s my wife s birthday... )
They prepared birthday decorations in the room which was nice, thank you, but the birthday card was addressed to my husband, which is fine though a little funny.
A cot for baby was not prepared even though he requested it in the booking.
The room was very cold. Well, entire hotel was cold so we gave up going to the pool because we didn t want to get sick although kids were looking forward to it.
We set the air conditioner in the room up to 30 degrees but it was still soooo cold but by that time our baby was asleep so we didn t want to call anyone. I had to wake up so many times during the night to check if the baby had duvet on her.
Also there was this annoying noise whole night from air vent near the door, and it sounded like somebody was trying to open the door. So I went to check on the door several times during the night and couldn t sleep well anyway. Not relaxing birthday weekend at all...
Now it s morning and we all have runny nose.
Also we had a great view of construction site from our window...Well to be fair, if you try to look left you can see the famous library. I recommend you request canal view if it s possible.

Upside was the lounge - they had good selection of food and drink.

Great place to stay, central to shops, restaurants and entertainment. Very helpful and friendly staff, rooms very clean and very importantly a comfy bed. Great night sleep.Will definitely stay here again and highly recommend.

Great room, service and location. Breakfast was fabulous.

An imposing central hotel with stunning views over the city. Staff are friendly and very helpful which always makes a great difference.

Excellent rooms & bathrooms. Amazing view's of Birmingham. Great breakfasts! Really friendly and efficient staff. Loved staying there!

Lovely hotel with amazing room and view but whole experience was let down by rude reception staff.

Nice, business hotel. Bar is good, views in rooms in the upper floors are great.

Great Hotel, rate 10/10. I dont understand why isnt a 5 stars hotel. Location perfect at the begining of broad street, very elegant room with views over city center and a relaxing very good spa. I am very pleasant with my choice for Birmingham

A beautiful hotel lovely and friendly definitely going back

Very rude staff (David) from concierge. I have stayed at their hotels in various countries but never faced such a racism before. Very very disappointed my holiday with my one year old was ruined we were shattered and upset . Did not expect such service should have rather chosen a b&b or travel lodge .

Fantastic place, especially the club floor. Highly recommended rooms, spa, gym and the staff all first class!!

Great hotel. Great location. Beautiful venue with friendly staff.

Loved it! superb, first class customer service and amazing venue and a hotel. I do recommend it.

What an amazing place, staff were exceptional and rooms were very clean. I would definitely stay again.

Stayed here over Christmas, lovely hotel with everything you need. Pool area was clean and relaxing. Bar area was cosy. Rooms well a good size and catered well for a family.

Excellent hotel, fantastic service, with great amenities. All in all, an enjoyable experience. Wish we could've tried all the facilities at our disposal but, would defo recommended this hotel!

Great location. Very friendly staff. Good selection at breakfast and my 7 year old daughter loved the spa and pool. Room was a good size, only negative is the bathroom looked a little tired in places. Would certainly return.

It's walking distance to most of the attractions in Birmingham. Staff were nice and friendly. Breakfast buffet was so so

Great cosy bar, with a chilled atmosphere and laid back vibe.

Very central but lacks parking. Staff at reception find it difficult to cope if a group of people need to check in. Breakfast mediocRe bu rooms fresh and clean. Confetenve facilities good. Dinner mediocre as the chicken was below standard

Good hotel. Room was clean but old. Toilet did not flush properly. Had to flush it 4 times Everytime. Even though I am a member they charged me 45 pounds to check-in at 10 am. Never had this issue at SPG

Cool environment, tasty food and lively staff to help

Excellent hotel, had my year 13 graduation ball here and the atmosphere, food and staff were welcoming and friendly. Highly recommended.

Clean room and spacious rooms. Very friendly stuff. Amazing facilities: swimming pool, sauna and decentish gym (above average hotel standard but not as good as dedicated gym). My room features good views of Birmingham. Hotel makes sure guests are quiet and even limits the TV volume to a certain level.

The Service and function rooms were great. Drinks are extremely expensive though

Great spa weekend. Staff extremely friendly, i used the pool, had hot stone massage, used the gym. Breakfast had a good selection. The views are great. Clean, comfy room. Ill be coming here again and will bring my family next time. Also (walking distance) close to all you need in Birmingham, bars and entertainment one way and shopping the other way.

Quiet and elegant just missing a little bit of sparkle.

We stayed 10 days on the executive floor. No one ever asked is something. Its a cold experience we Dont repeat.

Great location, good quality food & very friendly professional staff. Rooms great, good TVs, swimming pool & spa on the terrace. Great views from the higher floors.

Very good location, nice ambience and good service.

Excellent upgrades since last visit, enjoyed our stay, nothing the Hotel can do about current road disruptions.

Wonderful views over Birmingham from our room on the 20th floor. Very pleasant staff, room service available 24 hours. In room mini bars are priced extremely high, but that's not unusual. Perfectly situated a very short walk from the Barclaycard Arena, the Symphony hall, The ICC, and also The Bullring.

Not so much a hotel as a town in itself. Quality and prices to match. I was there for a conference at the ICC so very busy and top rack rates. Close by are lots of cheap bars, eateries and night spots. You can have the best of both worlds.

Went for conference. Very friendly. Good food. Great conf room and facilities

Excellent stay, staff where fantastic and only to happy to help, spa very relaxing, room was clean and great views, well recommend

I would say not bad! Breakfast is amazing! Service was ok!

Amazing rooms, fantastic service and just the nicest staff.

Stopped Friday night good location for bars and restaurants

Very mediocre hotel all in all. Interior decor on par with Premier Inn. Rooms lack design & chacter too. Breakfast is below average. Spa closes at 8pm (I mean serioysly.. ?!) and rust is all around (as well as mould in the steamroom). Wouldnt let us stay for more than half an hiur beyond the standard checkout time even though the hotel wasnt busy at all. Absolutely not worth the money.

I was in Hyatt Birmingham to attend RCOG ( Royal College of Obstetrics &Gynaecology) Conference at ICC from 19th till 23rd June.
Location was perfect with a connecting bridge, many restaurants nearby, canal side for a walk. Shopping malls very near.
Rooms were spacious but needs some maintenance.
Breakfast was not elaborate, needs some addition.
Staff was efficient,well mannered & very helpful. All my praise for them.
BIG THANK YOU TO ALL STAFF OF HYATT REGENCY BIRMINGHAM. PLEASE READ THIS!
When we checked out with the group for London, my luggage was unfortunately left in the hotel lounge by our own organiser. We realised when we reached London. We called & Mr. Abid responded efficiently, it was kept at concierge safely.
I went back on 25th &they were so cooperative , handed over my luggage after proper identification.
I am sincerely thankful for taking care of my things &keeping it secure.
Dr. Huma Amiruddin Kisat
Room 618

Stunning hotel great professional staff would highly recommend it Will definitely be staying again

Lovely, so pleased. Staff super helpful, plenty to do.

As a regular guest, I have to say that the service quality (Spa, lounge, bar) steadily decreased... Considering the price not worth it anymore. too bad

Lovely hotel looks awesome and really excellent staff who are very friendly