Hyatt Regency Birmingham Reviews

Very good location. Close to city centre and lots of places nearby to shop and eat. Rooms are spacious and good

Great rooms comfortable and with great views. Terrible breakfasts.

Reason I m giving this 1 star, which I don t think they even deserve that. I booked online everything went normal got an email to say it s confirmed, phoned up a week before just to check everything was paid an if we need to pay a fee on More

Four starts hotel in an excellent location despite the annoying roadworks. Warning welcome with some queues o. Weekend, common areas very busy but comfortable. In the rooms, views are great, pity the canal area is not illuminated enough when dark. Bathrooms need some revamping, specially the shower jet that is fixed. Room housekeeping is slow and demotivated to achieve. Underperformibg in the close customer services for the Hyatt standard. A good option to sleep in the city centre despite all, a bit pricey for what you get.

Good hostel, comfortable with spacious, well appointed rooms, good service and good food. ideal for business or pleasure and so convenient for the city and all its amenities

I highly recommend this Hyatt hotel. The staff is very nice to the people who come to this hotel, so it is the hottest hotel in the city

The best massage I've had, followed by a lovely afternoon tea

After my first night there can say it is really good value for the money.

Great place: stylish, excellent service, superb location

Great, however building old and outdated, although furniture modern.

I always like the best , and I heard Hyatt is the best hotel in the midlands. Amazing place, the hotel looks like a skyscraper amazing building . Comfy rooms, delicious breakfast and we were star struck as bumped into some Bollywood stars in the lifts. The only downfall the swimming pool temp is very cold, I instead sat in the jacuzzi. P

What luxury! Gorgeous room with thoughtful touches. Warm staff. Tasty brekkie

Greatest customer service as staff went out of their way to make sure our stay was very comfortable as much as possible.

Nice and clean hotel, we were offered a high floor room which negated the busy road noise. I knocked a star off because the lifts are noisy if you are adjacent to them and the room above was being worked on from 0900am.

Good location great facilities food expensive and quality not great

Went for a wedding
Nice venue but parking and location poor
They ran out of valet and parking had to find parking far away and walk that day in high heels and an evening gown which is not ideal

Toad works meat access was difficult this is a randomly located hotel and not very well sign posted so difficult to find despite the use of car sat nav and google maps

Food was delicious and catered by the hotel so plus for that venue a little dark and lobby could do with updating

Truly a Hyatt. We were comfortable with the hospitality and the elegance of the facility.

Attending a Xmas function, location and staff were amazing

Nice hotel, beautiful rooms, good service, harsh front desk manager....

New property conveniently located on Park Street. Rooms are well furnished, clean and lot of light!! Many great restaurants in walking distance. Would recommend to anyone visiting Birmingham

Pravda Bar - Nice ambience. Pricey as it is hotel bar. Great for a chill and a cocktail

The hotel was very comfortable and and the service was great.

The brunch was amazing, very good selection, staff very attentive. They heard my friend congratulating my belated birthday and they got me surprised with a cute chocolate tray.

Great location, good service over all (other than for checking in)

This hotel was amazing. From the concierge on the front door to all the staff inside. Laura on the front desk was amazing. She made booking in an ease.
Once the wife was out of ear shot, I ask Laura (last min request) if there was something she could organise for my room as this was our wedding anniversary. She managed to organise a little bed spread and gave us some free drinks. Nice
touch.

The room itself was great. Comfy beds and clean.
Great view from 14th floor (although there was a lot of construction going on). Bathroom was spacious and clean. The water pressure was good despite being on the 14th floor.

Breakfast was good and very Covid friendly.
Checked temperatures before entering and shown to our table by Hossain. They
are only doing table service due to Covid but every time we needed anything, it
wasn t a fuss. They even served halal chicken sausages. Food was great and
fresh. We even tried a booster shot recommended by Hossain. It contained
banana, ginger, honey and some other stuff. Tasted good.

The hotel itself is clean and has a nice feel to
it just to sit back and relax. Staff are very welcoming which is always welcomed in my books.



Will I come back. Yes. Definitely.

Thank you Hyatt staff and a big thanks to Laura .. #MuchLove

I wouldn't call it a "luxury" hotel, but it is fine

Bathrooms has a smelly odour, apart from that fantastic location

The bed was great, very comfy. Extra blankets, reading armchair. I really liked the room and the bathroom. Shame toiletteries are not toxic-frew and still In plastic. Room service was fast. Buffet breakfast was great, with fresh fruit and smoked salmon . Nice place to stay.

I was in a wheelchair when I stayed at this hotel, having broken my ankle 10 days prior. The staff could not have been more helpful. Customer service was absolutely first class and I would recommend this hotel to wheelchair uses as well as abled body people.

Staff went above & beyond to make our stay perfect. The view from floor 22, the gym & soar facility & breakfast were all beyond expectation

Best place to stay in Birmingham city centre. Luxury and super friendly

Lovely robes slippers power shower - what's not to like!

Helpfull service, great location. Would definitely go again.

Excellent location, not far from New Street train station (about ten minutes either walking or on cab), close to the old center with vibrant lifestyle around the canals, plenty of bars and nice restaurants!
Also extremely convenient for the conference center, being actually linked directly through a bridge, priceless in bad weather!
The rooms are nice and clean, comfortable beds and some of the are having excellent view over the city!
You can take advantage of the hotel's pool, sauna or steam room and in the evenings you can visit their own pub if you don't feel adventurous and walk a few yards for other options!
Talking a bit about price, I don't think is too expensive, I would situate it in the mid price range, slightly above the cheapest places around it but the level of service justify the price, from my point of view!
Overall I would recommend the hotel, stayed there in a few occasions and will definitely go back!

Nice spacious rooms. Peaceful. Was on the 17th floor, so the views are pretty nice. Enjoyed my stay!

Poor service, 2 hours to serve the first 2 courses of dinner, staff seemed overwhelmed and stretched too thin by the number of events the hotel had crowbarred into the same evening.

Very nice rooms. The Pub and restaurant on premises are good. The location is fantastic, close to train stations, lots of very good restaurants within walking distance. Would definitely stay there again.

Room was lovely, view was nice and spa facilities were lovely. However I was requested to pay a higher price than what I booked it at and room came with a happy birthday plate which confused me and my other half.

Really lovely and welcoming. Beautiful Xmas decorations

Excellent hotel, but staff at the door look at anyone who is dressed casual like they have come out of a coal cave and don't belong here.

Very convenient for centre of town, Broad Street, Brindley Place etc and only a 25 min drive to NEC.

Unfortunately, I was extremely disappointed with the lack of satellite channels available. It's a shame you have to pay triple the price to watch a movie which is not even new. Furthermore, the air conditioner noise was very loud and kept me up at night. The room was always cold despite the fact that the thermostat was set at the highest temperature. Lastly, the bathroom did not have a lock. Not a 4 star hotel i'm afraid.

Friendly and professional, relaxing massage, cool lift feature and awesome room with a view

Card machine wasn't working and they didn't bother to tell me before I got to the bar and ordered. Wasting a good 20 minutes of my time.

Great hotel in centre of Birmingham located right at the heart of the canal and broad street areas. Perfect if your heading to the arena.

Staff and facilities were great, typical hyatt standard with a splash of luxury as always. Stayed in a suite and it had great views of the canal.

Breakfast was worth it, buffet style help yourself but enough produce for anyone. Breakfast area was a little small and on the first day was full so had to sit in the foyer.

Great stay and will most certainly return

Lovely hotel, excellent service and a truly delicious breakfast.

I am often travelling for work, so stay in hotels a lot, but thought it was worth highlighting how nice this one is. There was a loud group of girls behind me checking in, so I was dreading being in the next room to a hen party of some sort, but fortunately didn't have that to deal with. Room was nice, bed was very comfortable, bathroom was very well appointed and had a nice powerful shower.

They've gone down a similar route as Hilton regarding the TV channel choices, which was disappointing, but wasn't there long as it's conveniently located for bars and restaurants of Brindley Place. After a lovely meal out, we came back and had some more drinks in the very tasteful bar downstairs.

Last thing - breakfast was excellent. Much better than the standard hotel fare. Really good waiter came over several times to refill coffee and asked more than once if there was anything he could get the chef to make for me. My colleague had a fresh omelette (after his full English!) and said it was delicious. My pre-made food was very good, all cooked nicely, and the coffee tasted fresh.

Will definitely go back next time I'm in the area.

Great location short walk from the train station. Nice facilities and food was very good if limited choice.

Attended a veterinary conference, facilities clean and tidy, lunch was first class

Service was very poor, nice hotel though. Difficult parking (roadworks were taking place though)

Stunning hotel with great facilities pool, jacuzzi and sauna and stream clean bright rooms with a great view. A little expensive to eat and drink but the room price was quite reasonable would definitely recommend and would stay again without a doubt.

Great stop off for business has everything you need + More

Very nice hotel, posh entrance, very nice rooms, very comfortable bed

Symphony event room was well presented, good location for conference's.

Excellent level of service and cleanliness, very impressed with all aspects of my experience!
Helpful but not pushy staff, quiet rooms, lovely bed, great breakfasT

The room was okay, very standard and nothing exciting, missing some things that we had to ask for. Staff were really friendly and accommodating. Main issue was that our entire NON SMOKING floor stink of weed. We reported it to staff who put a deodorising fan on the floor but didnt seem to deal with it any further as it was still there in the morning. It made our room smell too which wasnt a great experience. I would stay again mainly due to the location but I would shop around also.

Lovely hotel, great service, brilliant staff team, pity about the centre of Birmingham

Ok room but problems with housekeeping, early Sunday morning drilling and checkout. Wouldn't stay again.

Spotlessly clean room. Great location. Room service breakfast was actually warm which is a novelty! Definitely going back.

Amazing service from staff at the front desk especially Christa who upgraded our room she was polite and very nice. The hotel is very clean and all the staff are polite and very helpful. The pool area with sauna and steam is brilliant, but the Jacuzzi was not working. Brilliant location for central Birmingham and access onto canal and town. Thank you Hyatt, keep up the good customer service.

Great room really great location close to brindley place and broad st within walking distance of city centre shopping .Only issue with workmen tryibg to fix broken lift outside our room at 8:30 in morning but staff very apologetic offered money off breakfast would definently stay again

Beautiful hotel, stayed here for my birthday with my husband and they had set out the room perfectly making it extra special. Customer service was great as staff were very friendly. The gym and swimming faculties were lovely, use of the stream room was a great way to end the evening. Pleasure staying here looking forward to our next stay.

Good City centre hotel in walking distance from the train station I was in Birmingham for meetings one of the meetings was held in the Hyatt the meeting rooms are well set out and confatuble. The hotel rooms are a decent size the bar and lounge area is a really nice pace to sit and relax lots of open spaces.
My only issue with all city centre hotel a big mark up on the price of drinks, so if you go out of the front door 2 minutes walk you will find a few decent bars at half the price.

Although we only stayed here one night it was a lovely experience, great bed and room.
Friendly staff made our night very enjoyable.
The location is excellent, would definitely choose to stay here again.

Great budget hotel. Nice and clean, well-presented, friendly staff, wide range of facilities and if you're lucky you can get a view overlooking the city. Express checkout is available to speed up the checkout process.

Great views, good food, convenient for Symphony Hall.

Amazing place to stay in Birmingham. Great Covid 19 regulations. Really impressed and such nice members of staff

Lovely hotel. Just a hell of a mission to get there because of all the roadworks

Room service poor/ very late twice. Jacuzzi not working. Nice despite these issues

Good, service good. Breakfast was disappointing. Overall, rather over priced.

The breakfast is delicious and there are many dishes to choose from.