Staff are attentive and patient, esp in explaining the details of the deal and operations of the car itself. Excellent job and for me an unforgettable experience. Will come back when making another choice on car purchase/ leasing.
Shady shady sales! No one knows what they are doing. Finance girl Dee got our payment way off and told us it was no big deal? Never go here or make sure you do not get her unless you want rude bad attitude
me and my wife have purchased a Civic sedan from here couple months ago, so far the car is running well. Just a minor issue with the emission system. it is keeping lights up almost every time after i gasing up and the light will gone in a couple days later. however, the service was good. Arron helped us a lot with the service and inform us all the things we need to know. 5 stars for Arron, 4 stars for the car.
I came in on March 7th to get my 1990 Honda Accord driver door unlocked. The service team was swift with helping me find the parts that I needed to replace the existing broken latch. The time & cost of restoring the latch is extensive. I might return in the upcoming months to purchase a new vehicle.
We had such a great experience buying our car at Kingsway Honda in Vancouver. Everyone was very friendly and knowledgable, especially our salesman Ari Vaziri. He really went the extra mile, sold us a fantastic car, and has remained in touch. I would recommend him to anyone looking for a vehicle - new or used - we would go back to him in a second! The service department was efficient and professional - in the end comming in below estimate AND they washed my car. I highly recommend Ari, and Kingsway Honda.
Ryan Killeen helped me purchase my vehicle from Kingsway Honda (Dec/2015). He was helpful and provided great customer service. He brought a welcomed new approach to car buying. I am happy with my overall purchase so far :)
My father was looking for a white or silver Honda crv, the years ranged between 2014-2016 because he liked that particular model. We went to many Honda dealerships from Richmond to the North Shore, Burnaby, Maple Ridge and even researched Craigslist but unfortunately nothing.
Last weekend we came here to Kingsway Honda and a sales rep named Melih helped us find exactly what we wanted a silver low KM 2015 Honda crv that was in our price range.
When Melih was not available the assistant sales manger Blin helped us finalize the deal this past Wednesday. Both individuals showed great customer service and patience, my father loves his 2015 Honda crv. Thank you Kinsway Honda.
Overall, I was impressed with the service at Desination Honda. Staff responded well and promptly to my questions and concerns.
I am quite happy with my experience at Kingsway Honda. Guest advisor Peter Toth was very helpful and patient with me as it was my first time buying a brand new car. He answered my questions, took the time to show me everything and even personally delivered the mats that could'nt be installed on a sunday, at my earlier convenience , the next day at my home. Thank you Peter! Only negative point is the time it took for all the paperwork to be dealt with... but it was all worth it! I love my new HRV !
I had a really bad experience with this dealership, not going to sugar coat that part . However , after seeing my review I was contacted my the Honda staff . The new service manger Norman was an absolute rockstar. He acknowledged that what had happened with my wife s car was wrong and unfair ( which was important to me ) and wanted to make it right . He refunded me the money we agreed was over charged , picked up my wife s vehicle , dropped off a loner while they re serviced the vehicle and completed the issues at a fair price. I want to say the forsite to want to retain previous customers has gone be way of the dodo in this day and age . I truly appreciated that Norman wanted to earn my business back . He did . Thanks Norman , you and your team are appreciated. Cheers
S
Just recently leased a 2017 Accord from Destination. This is my 4 lease vehicle from this location.
I found the staff to be warm and welcoming and a joy to deal with.
Jason my sales rep was very accommodating, able to answer any questions I might have and even followed up a couple of days later to make sure that everything was good.
I was also pleased with Sean the Manager as he was able to answer any questions I might have and was very hospitable. Great service from an awesome staff.
I purchased my first car from Kingsway Honda, and I am very happy with my decision. Pierre was very helpful and sincere. His willingness to assist his customers is superb. The purchase process was easy and smooth as well. Thank you, Pierre!
Since we got the car we only have problem with the tired and no one can't help us ... i had to call honda road service and they came after 1 day and a half so i wasn't able to go to work.
They took my car and left me at home i don't have any car now no one can help us at any dealer or at honda canada we called so many time and no one can help Nevers ever had a bad services like that before , i wont go back with honda anymore its a messss
I lost 2 days of work my time my patience and lots of money and after all no one can help
Courteous, friendly, attentive staff. Very knowledgeable and professional. Great parts department.
We own a Honda Odyssey and Kingsway Honda provides superior customer service every time. Recently we needed a wheel lock and Michael Tran (Sales Manager) dealt with the situation in a timely manner with no questions asked. Thanks Michael!!!
Buyers beware. Ask for Car Fax and do your due diligence. Don t make the same mistake as me thinking that they are honest people.
Bought a second hand civic from them a few years back. Now that I m finally selling it turns out it has been REBUILT. This was not disclosed to me at the time of purchase.
got my 2 Honda Pilot Touring in 3 yrs. Staffs from manager to services adviser are knowledgeable and helpful. no need to drive an hour just to safe few $.
Great customer service. Pierre was very helpful and responsive. Way better than the customer service at Carter Honda.
I leased new Civic 2016 from Kingsway Honda few weeks ago. The sales person Tanvir was very helpful and knowledgeable. He answered all my questions, picked me up few times from the metro station, drove me to the bank and explained in detail all of car's awesome features. I give Tanvir 5 stars. I love my new Civic EX.
The reason why I'm giving 3 stars to Kingsway Honda is because the car had 220 km when I took it and nobody told me that it was driven for couple of days by a manager. Eventually they compensated with full gas tank and 50$ off the price but still, they could at least told me.
My experience at Kingsway Honda was absolutely amazing! I was assisted by Brian Choe, and he was super helpful and knowledgeable. Brian made my family and me feel super comfortable during the entire time. Our service was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation. I highly suggest this dealership!!!
I would like to thank Tanvir Ahsan for providing me such a good customer service, he was very professional, and he tried very hard to provided me a good assistance in order to choose the best option to buy the car. Overall I am very satisfied with my Honda CRV 2012, and for the excellent customer service from Tanvir and other members of the Honda Kingways Vancouver. Keep up the good job and professionalism that you have Tanvir, for such a good assistance I am very please to be a Honda customer.,!!!!!
We bought r brand new honda odyssey at honda kingsway.its a great van and we love it.thank u to Mr.Brian Choe for accomodating us, being patience and so helpful to us.if a friend of mine will buy for a brand new car i most probably refer honda kingsway and i prefer Brian Choe to assist them...
Happy with my new Honda civic; got it from sales Michael
I was so happy while i was purchasing a new car from Kingway Honda.I naver had service like that from other dealerships. All staffs are very friendly,helpful and respectful. I will 100% recommend Kingway Honda if my friends looking for new cars
Thanks Kingsway Honda again.
I've been coming to this location for service and to purchase my vehicles since they were in their old location across the street (now occupied by a Hyundai dealership). I came here cause I had purchased the free oil change for the life of my vehicle originally. Everytime I bring it in for service they would suggest further standard replacements such as oil or air filters. A lot of times I would just pay the extra to get it done at the same time. For major repairs I have a trusted mechanic that works on all my vehicles.
This time around I made an appointment a week in advance for 11:15am to have an "A" service (oil change) done on my 2006 acura TL. So at around 10:45am I start driving to the dealership. At 11am I see a call from the dealership on my phone but didn't pick it up since I was driving and I was almost there anyway. When I get there I notice the city was doing repaving work on the streets surrounding the dealership. I was able to bypass their construction zone and get inside the dealership. When I arrive bed at their downstairs service desk there was a guy locking up the gate to the desk. I asked him if they were closed? And the guy immediately got defensive, blaming the city for giving them last minute notice and that they had called customers to inform of this. Yes they did indeed call but it was 15 mins before my appointment that they did so.
Now if a customer is able to find their way in passed the construction how is it their staff is unable to? I made this appointment in advance and on this specific date because I needed to drive out to squamish the next day. As work was super busy for me I had no choice but to fit this appointment in during the weekend. My oil life was down to 5% and even though I could still drive with this I didn't want to put needless wear and tear on the engine.
The service staff member that was locking the gate downstairs made his excuses and ran upstairs before I could ask any further questions. I ran upstairs after him and another girl at the service desk upstairs just gave me a blank stare and said sorry for the inconvenience and nothing else. No asking whether I wanted to rebook my appointment or anything. I left saying I will never come back.
I called my mechanic to see if he could fit me in. He was nice enough to do so. When my mechanic performed the service on my vehicle he found both my engine and cabin air filters incredibly dirty. Now, I'm a HVAC mechanic so if anything, I know my filters. These filters, especially the cabin filter, was extremely dirty. The cabin filter looked like it hadn't been changed in at least 6 years even though I know I was billed for the replacement only last maintenance less than 6 months ago.
Throughout the years I've had some questionable service from this place but continued to come back as they weren't big issues. A few screws that weren't replaced and left loose or the breaking of my tire pressure monitoring sensor. Some shady diagnostics as well, them saying my brake pads and rotors needed to be replaced but when I took it to my mechanic he said there was plenty of life left in them.
The horror stories you hear about dealerships are true. Despite there being plenty of life left in my vehicle and the free oil changes for life I still have going on with them, I'm never coming back and would advise everyone to think twice when taking your vehicle in for service of any kind. If you can find a trusted mechanic hold on to them and refer lots of business to them. Honest craftsmenship is hard to come by these days. They deserve your business, not the stealership.
We got our first car here and came back for our 2nd! very friendly, welcoming environment, from Pierre (Guest advisor) who have been patient with us to their Manager, Jessica who explained everything in details.
They do follow-up emails and ask how was your purchase.
Will definitely tell my family and friends to come here. and for sure, not our last car from them.
Thank you so much Kingsway Honday team, it's always a pleasure!
Donot buy your car here. They are scam and liar.
Before I purchased the new car, I asked the saleman how many kilometer on the new car, he told me it was less than 10 km. He gave me print out of the car and price, it was 3 km. I came the next day, they gave me few paper to sign without showing me the car. After I signed the transfer paper, I realized the car was over 50 km. Almost all new car is under 25 km. They donot even tell me the car is over 50 km. It will take too long to mention other problem. The bottom line. Donot trust the people here.
I got this car and found out it was lemon. They post company for people donot know.
I previously bought a '16 HR-V from here and I did not think about going anywhere else except here. I love these guys and they treated me like family from the moment i walked in to the moment I drove out in my new car. Thank you Jason, Vik, and everyone who helped me get into my new 2016 civic. You guys are amazing and have made me a customer for life. Cheers!
Pierre is a wonderful salesman. He made sure I drove away with my new Honda CRV purchase completely satisfied. I have always wanted to own a Honda and I now do own a lovely green Honda CRV and I feel very confident driving with my new wheels.
Thank you Pierre!
Staff unknowledgeable about the cars they're selling. They tried to charge me for items that are supposed to be included in the trim package I was after. Sales manager offered no deals in the quote. You're better off going elsewhere.
Chris is absolutely amazing if you want something done right ask for him, he will go out of his way to accommodate your every need, I have been going to different Honda dealers since I m purchased my new Honda CR-V from Edson Honda. I purchased the paint protection and the warranty for rust when I moved down to Vancouver is was hard to figure out how to inspect my car to keep all the warranties Chris helped me get it figured out, he deserves a raise definitely.
I bought a civic from here by Kevin and William. They solved all my problems and helped me a lot. They are really good advisors.
I just bought my first car from this dealership and I couldn't have asked for a better experience. Melih Karaoglu and Brian Choe made sure that I was taken care of in the best way possible. I look forward to doing business with Kingsway Honda going forward.
I would recommend Kingsway Honda with great confidence.
Wonderful experience at Kingsway Honda with Pierre. He was very knowledgeable and genuine and made my experience as a first time car owner a breeze!
The first and last place to buy Honda in Vancouver. I was referred by cousin to visit them once. Vince helped us keeping my budget and needs into consideration. I am happy with the car and the price. Thanks Vince. Thanks Destination Honda!!!
Sales advisor and manager were very helpful in giving me good deals and they were willing to help me get what I wanted.
I bought a new Civic from Will, and Siveta three weeks ago. They were so kind and committed. The price was reasonable, I think, and now I'm really enjoying my new car.
This place was nothing but accommodating and still a year later they re still my favourite people. I got a great deal on my car and great service. Especially from Ari. This man sent me a $10 gift card to Starbucks AN ENTIRE YEAR LATER! They gave me a gift bag full of car accessories and chocolate when I got my car. Go here and you will leave happy!
Recently I purchased civic from kingsway honda. The location is superb. They have ample of parking space. Jay was our guy. He was very kind, patient and supportive. The whole management was also very supportive. I was very satisfied with the service and icing in the cake, i won an ipad Air in the lucky draw.thanks guys and keep up the good work.
Appreciate Will's help and general positive attitude in helping my mom get her car.
Great experience with Sales Advisor Jason Tonelete with our recent purchase of a new Honda CRV. Jason was very professional, knowledgeable and really felt he was working with us to make sure we were comfortable with our price and purchase. When we came into the dealership to pick up our car, the Sales Manager Mike Dragutinovich really made our family feel that our purchase was important to the dealership and we were not just another customer. Would highly recommend Jason Tonelete for your next Honda purchase.
I was searching for a reliable car, (right size, right price) and most of all that would accommodate my needs. After looking at a couple places and researching online, I met with Pierre. He not only knew what I was looking for, he took the time to listen and offer wonderful customer service. As a relatively young car buyer he made sure every question I had, was answered (before, during, and after the car purchasing process). In addition, he made sure I was taken care of through out the whole experience. A person who truly knows how to take care of their clients. Thanks Pierre!
My family and I had an incredible experience at Honda thanks to David and the rest of the team. It was my first time buying a car from a dealership and the whole process was so easy! David was very informative, patient, and accommodating. He took the time to talk us through all of our options and to help us figure out which car would be the best choice for a student on a budget. He even came in on his day off the day we picked up the car!! SO happy with my new civic!
I visited Honda Destination Kingsway on Sunday. I was dealing with Brian. Initially he was reluctant to generate quotes for two different vehicles. He said that his sales manager ONLY allow one quote. Later on when we we were leaving and wanted to take the quote with us, he refused to give the quote aaying that it is against the company's policy to give quotes to the client.
I had this distinct feeling throughout our interaction with him that we are not welcome there and he is doing us a favour by talking to us.
I have seen this haughtiness in other dealerships of Destination Honda as well i.e. Coquotlam.
I am very much satisfied with the excellent service that I have received from the dealership in regards to the service/repair of my vehicle. The staff is very professional, polite, knowledgeable and the workmanship is excellent. I would highly recommend this dealership to everyone.
I like bringing my Honda to this shop. They treat you with respect, listen to what you say, and have a nice meeting areas in their showroom.
The salesperson Ms Yidi GAO is very friendly and patient, she provides me all the information about the car and the promotion, which makes me feel comfortable and confident to purchase my car here. Thanks again.
I had a really great experience with Yidi at Honda Kingsway. She was very nice and patient throughout this process and took her time in answering all my questions. She was very honest in all her opinions and was not pushy on making a sale, but rather wanted me to understand this entire process. I would definitely recommend everyone to see Yidi to get a pleasant experience when getting a new car!
I had a very good experience at Kingsway Honda. Ari was very helpful in helping me find my desired vehicle, and I was able to get a good deal on a 2019 Honda Civic. He has also been following up with me to ensure I have been having a good experience with my new vehicle. I would definitely recommend this dealership as they really do care about their customers, even after their purchase.
Excellent staff and special mention to POLLY! From showing the car until finalizing the sale and accommodating various request, she was very helpful throughout. Ash, Connie and Raymund had been equally helpful as well. Great dealership, great experience. Thanks everyone!
Horrible customer care from the staff. Would never go again. And wouldn't recommend to anyone.
Great customer service. I love the totally indoor experience - drive into the building and they valet park your car for you. I was met up at the reception by Brian - very friendly and attentive. I told him I wasn t interested in negotiating but just wanted to see one of the new white CRV tourings. He took me on a test drive, not once making us feel pressured. We came back to the store and and looked at what inventory and options they had in stock. 90 mins and the deal was done - so happy with my new purchase. Thanks Brian!
Brian Choe is very professional, approachable and offers me the best deal for my new car. You have to meet this guy, he wont let you down.
Bought a certified preowned Honda Odyssey from Blin (Sales Manager) and his team (Don). Extremely friendly, no pressure, and fair when negotiating. Will come back when it's time to replace our sedan.
We just bought a Honda hrv here few month ago. Mo helped us though out the whole process. She was great, friendly and patient. We did our test drive and then helped us decide the right car and get us the right deal. We are supper happy about our experience and would definitely recommend others to look for her.
I have been dealing with Pierre at Kingsway Honda and we had an amazing deal done.
To be quite specific, I've been in contact with 12 dealerships, 12 sales people and 4 managers. I was very impressed by Pierre from the get-go. He responded to my e-mail in a timely manner, was very professional, personable, patient and I did not feel that I was talking to a typical car salesman. He listened to what I had to say and made sure to stay professional the whole time. I have made my decision to buy the car from Pierre because of how he treated me compared to others. The prices offered through other dealerships were the same but I chose to give my business to Kingsway Honda because of Pierre. Very impressed!
Here's the story. Before I traded in my car I owned a Honda Civic Coupe Touring 2017, I wasn't really looking for a new car as I was waiting for the 4 year lease to end. Keep in mind that this was my first car I leased. What had annoyed me for the longest time about this car was despite having every option installed in it; dash cam, proximity sensor, mud flaps, undercoating, tinted windows, all weather floor mats, etc done on the car, the keyless entry was faulty. It only worked for the first few months before never working again. I tried bringing it in to get it fixed through several Honda dealerships, all without luck.
Anyways, my coworker knew this and so he set up a appointment for me on Friday; as he also leased CR-Vs for the past 10 years and always used this dealership.
So I go to my appointment with Steven Goh, it goes well and I ask him what he has available. My former car was a White Honda Civic Coupe 2017 fully loaded with a 4 year lease, I was hoping to get something similar just in a Sedan. He said he only has one in grey. In the end what ended up happening was I got something the exact opposite. I went in on Friday and by Saturday I had a new car, I was curious as to why the process was so fast. Now I understand why, the financial guy (Hai Tran) didnt even walk me through any of the options, only the warranties. I had Honda Lease Guard on my old car, he introduced me to something more expensive operated by a third party. I thought buying a Sedan was supposed to be a cheaper option then a Coupe since it now has a 5 year lease, and especially since I was already paying extra for having it decked out. Now I'm paying $70 extra a month for a stock car (what I heard him say initially was an extra $17 a month, little did I know it was actually an extra $70). Also, he didnt even mention the dash cam until I brought it up. He said he was unable to swap it over (confusing as it was the exact same brand as the one I got from the other dealership, but said he could get it heavily discounted). He also said he'd call me back on Monday to set up a appointment with me, I haven't heard from him since.
*Edit*
So I finally hear back from Hai, it is now 12:35pm on Thursday. He apologizes for not responding to me for the past few days as he had them off. I usually get annoyed when people tell me one thing and there is no follow through, if you knew you were going to be off you could of at least told me "next week" instead of the Monday. Naturally, I forgive him since I do not like holding useless grudges against people. That afternoon, I go back to get my dash cam installed and to see him to have my questions answered about the lease and the options I had on my previous car and what I could get done on this current one. Thankfully, he was more transparent this time, answering all my questions I had on mind. He was even generous enough to offer me 2 free Honda accessories. Which was more then welcome. Thank you for that, much appreciated. He even said that he'd get the dash cam guy to walk me through how the dash cam worked (this never happened as he later told me the dash cam guy was uncomfortable explaining to me in English how it worked, but if there was a problem call him). I go and pick up my car and on the passenger seat was the bag the dash cam was in, as well as a business card stapled to it and a letter explaining how the camera worked. The business card was just a location and a phone number; no real name of the person who installed it. A shame as Hai never introduced me to the guy. We set up an appointment to get my windows tinted on Monday. This time the interaction was much better, I am still struggling about the fact that I am now paying an extra $70 a month for a premium car warranty on a 4 door (coupe to sedan), but am more reassured as to why that is now.
Thank you for at least attempting to rectify the interaction and getting the window tinting at cost. Will I return? I'd have to say maybe. Perhaps, if I dealt with someone who was completely transparent with me in the beginning it would've been different.
Unprofessional Service:
I walked into Happy Honda and told Francis I was looking for Jim Sali. I shook Jim's hand, and proceeded by introducing myself as "Darren". He asked me what kind of car I was looking for I replied A Civic LX 2013. We went down to the lot examine a Blue Civic EX 2013. After inspecting the car I asked Jim how much it was, he replied "I don't know we'll go up and check." He then led us into an office of a Happy Honda sales representative where we were supposed to sign papers. After a few minutes of conversing, he realized I wasn't "Benjamin" the buyer who was supposed to pick up the Civic Ex, and apologized for the misunderstanding.
We went into an empty office to explain what I was looking to purchase with full payment in cash. He wrote a list of calculations on a sheet of paper to show how much the total would be for a Silver Civic LX Automatic 2013. The final sum he came up with was approximately $21,083 which included the $1500 cash bonus but not $500 holiday bonus. I asked him if there were any further savings he could give me or freebies, but he seemed very adamant about his offer. He asked me what I wanted, and I explained to him I have been to many dealerships this past week and I wanted a better deal to buy from you. He jokingly answered the mechanic was going to do an excellent job making sure the car is certified and ready. I pondered his offer for a few minutes while he greeted the customers picking up the Blue Civic Ex 2013. He came back and asked me what it would it take to seal the deal today, and I answered $20,000. He proceeded to demonstrate what he thought about my offer to me by tearing up the sheet of paper and crumpling it up to throw it in the garbage. I was so shocked at what he had done, that I even shook his hand on the way out without thinking.
I brought my 2016 Honda Civic from Kingsway Honda from MICHAEL TRAN! He was awesome! He answered all questions and concerns I had with no hesitation! Whenever I still have any concerns he is still very helpful even after the fact that I got it already! Would highly recommend anyone that needs a car to see him! Thanks for all the help Michael! I love my car!!!
I had a great experience buying my new Honda CRV at destination Honda. My salesperson Jay was very courteous and helpful and most importantly took the time to make sure all my questions were answered in great detail during the buying process. Never felt the pressure to buy and Jay worked hard along with his senior Manager Ash to get me the best deal possible. Also I was pleasantly surprised by the follow up from Jay to see if I was enjoying my new CRV or had any questions regarding my new purchase. Would definitely come back. Thanks JAY.
I bought a used VW from Kingsway and received wonderful service. Very thankful to everyone I had contact with . I can HIGHLY recommend them to anyone who is interested in buying a car! Used/New/Honda or else.
Looking to buy or lease a vehicle? Ask for Mohamed Salad. I got the run around from so many dealers. Only one model, only one colour etc. Mohamed got me what I was looking for right from the get go and has been excellent to work with since. I recommend giving Mohamed and Destination Kingsway a call if you re in the market for a Honda.
I was extremely impressed with Blin's level of customer service. I encountered some issues with the first vehicle I purchased but Blin took the time on a Saturday afternoon to listen to my concerns. After spending hours looking for another vehicle on his lot, we found a vehicle that had more features, was in a better condition and an upgraded model. Blin was not going to let me leave Kingsway Honda without feeling super satisfied. I commend the Kingsway Honda team for their great customer service. Will definitely recommend this dealership to my family and friends!
This place is awesome. I bought my new honda civic 2016 from Jason Lonelete, he was an awesome salesperson, explained everything so nicely, he has a lot of patience and knowledge, thank you so much jason, you are the best and the place too
Michael Tran from Sales dept. did a terrific job in assisting me to purchase my new vehicle. He is very informative and prompt about the vehicle I purchased. Did not hesitate to place my trust in him and with no reservation or doubt at all. Thank you Destination Kingsway Honda Vancouver. Will definitely go back again to purchase another vehicle in the future.
I purchased a used vehicle. My saleswoman was Jenny Qin, and I give her a solid 10 out of 10.
She always had the right paperwork on hand(no having to wait while searching). Quick response to phone and text. Offering refreshments. And a genuine desire to get you a good deal. I would highly recommend her to my friends and family in search of a Honda.
Thank you Jenny.
If you're in the market for a new or used Honda in and around Vancouver, or just need servicing, look no further. The people at Kingsway Honda are the best in the business. I've been servicing my car here for years and their incredible sales team (Sam and Glen) just pulled out all the stops in getting me my 2016 Honda Civic Touring. They were ultra knowledgeable and bent over backwards to help me out. Thanks!!
I went in loving a 2011 Nissan Rogue they had on sale, Micheal was super chill to deal with and never had me feeling pressured, I really wanted the car and he helped make it work in my budget, big shout out to the friendly staff there, from micheal to the gm to the finance manager to the inhouse insurance lady , it was an overall excellent experience, I would reccomend anyone looking for a new or used vehicle to come check them out
Bought a pre owned Car on December 2016. Sales person said everything is in top (excellent) condition. Now every time I have to change my oil, there is something new to fix. In just a years span i payed around CAD1,500 to get it fixed AND expecting ANOTHER 2,000 SMH. FYI i get my car serviced here aswell. So mich for "Excelent Condition" and "We Go Behind Our Product". 2 sentences promised me when they sold me the car.
Following a bad experience purchasing a used car off Craigslist (and returning it with a lot of headache!), I decide to look for one in an official dealership.
After checking their online inventory, I walked into Kingsway Honda on Saturday to look at some of the Civics. I was greeted at the front desk and was introduced to Ryan Killeen, a patient and professional guest advisor.
Ryan took the time to consider all my criteria in picking up a used car and spent great amount of time going over the details, history, repairs, etc., of each car that picked my interest. He also provided a good alternative (a used Acura) which I ended up purchasing.
From the price point, he and Nick Spencer, the sales manager, worked with me and made a great offer which I felt completely satisfied with. In the entire process, I didn't feel pressured (maybe a little, but that I guess comes with their title), and rushed into making a decision.
After the purchase, Ryan gave me a call in a couple of days to check and see if everything is working fine with my car - this "going the extra mile" was indeed reassuring and shows that these guys care for their business.
I made a couple of calls after about 10 days regarding some minor maintenance on the car and both Ryan and Nick helped me with getting the right service and information.
I did my research well before buying the car, and had a pleasant experience with my purchase, thanks to the team in Kingsway Honda.
I highly recommend this dealer to anyone in the market for a car.
People I dealt with: Ryan Killeen (Guest Advisor) - Nick Spencer (Sales Manager)
When I picked up the car from Kingsway Destination Honda, they could not offer the same deal that I committed with them even deposit had been given. I always believe the spirit of agreement/contract in Canada, but I don't see it here with Kingsway Destination Honda. Extremely BAD Financial Manager service.
I've had my car serviced there for many years. Everyone is always super friendly and professional. Wouldn't take my car anywhere else!
Came in for a potential test drive at Kingsway Honda with no prior appointment.
Bruce was more than happy to help us out without an appointment and answer all of our questions in great detail. He was friendly with no typical sales pushiness - an absolute pleasure to deal with.
Highly recommended if you are in the market for a Honda vehicle.
We first came to Honda Kingsway last October 6, 2016 in search for a new car that will suit our family needs. One of the Guest advisor welcomed us and introduced himself as Ben. He asked us which car we're looking for and when we told him which one we like, he started explaining to us which car would really fits our family. He's suggesting the CR-V because of its new features and benefits. He also explains to us lots of things on how we can get the car thru leasing or financing and answer all our questions very well. The information he shared to us was very overwhelming and very valuable in determining which options will we choose. We told Ben that we will come back because we are not yet ready that time. We look around with 4 more dealers that day, but they are not as warmth and accommodating as Ben. They never gave us much information as Ben does. After a thorough and deep conversation with my wife, we've come up with a decision. I called Ben on October 8, 2016 to let him know that we we're coming to check out the car. He s very kind and knowledgeable when he's teaching me all the controls and features. He really helps us get the CR-V in more ways we can never imagine. We are very grateful and proud for this guy Mr. Ben Farahani for his outstanding service, and for that we will highly refer our friends and relatives to him. We would like to thank also the manager on duty, Kent in the Financial Service Dept. (I didn't forgot your name ;p ), the insurance agent and all the staff and crew of Kingsway Honda. We give them business and they gave us 100% customer satisfaction. And for Ben, we will never forget what you told us that the relationship between the guest advisor and the client doesn't end after the delivery of the car but will continue thereafter. Again, thank you very much for your wonderful service. You make our first car purchase very memorable.
To: Pierre Lavallee
Good Morning Pierre,
I just wanted to thank-you for your help when I was looking for a car at Kingsway Honda. I came in feeling very nervous and extremely worried about being pressured into buying. I found you to be extremely helpful and very patient, answering all of my questions and concerns. I am really happy with my Toyota Yaris and I have no hesitation in recommending you and the service you provide to prospective buyers. I love my car!!
Jane Cameron
Vancouver, BC
I bought a 2013 Mazda 3 and was helped by Don Stewart. He was very friendly, honest, courteous and accommodating. I never once felt pressured. Don listened to what I wanted and gave me options that fit my budget. I would definitely buy from Don again and would recommend him for sure.
I've been having Alberto do the service writing on my repairs at Kingsway Honda and I can say that I've never dealt with someone more knowledgable and honest with auto repairs. The entire service department and all the mechanics have also done stellar jobs.
I bought the vehicle at Happy Honda and am incredibly disappointed with their service department. Other dealerships should take lessons from Kingsway Honda on how to do proper, honest, and knowledgable servicing of vehicles.
It was a pleasure being a customer for Destination Kingsway Honda. Pierre is incredible salesman taking me out for a test drive and doing all the paper work . I love driving Toyota Corolla .Thanks very much for the exceptional offer by Kingsway Honda.
I just bought my 6th vehicle from Kingsway Honda! I have been to other Honda locations but this is by far the most professional of all of them. I have found the sales staff to be friendly, knowledgeable and professional without being pushy or trying to up sell me. We dealt with Roy ZHANG who was a wealth of knowledge, personable and a pleasure to deal with. In the Service Department I can trust Craig LAW to be straight forward, honest and make sound recommendations. The location is spotless and offers great cappuccino's and daily newspapers. That's why I've been coming back since 2002 and will continue to do so.
Overall, the experience was pretty good with the dealership. Everyone was friendly. But the big highlight for sure was having Will Levy as the salesperson helping me. I actually met him at Kingsway Honda last year in 2014, just when he started there, and he gave me such good service then (even though I didn't end up buying a car), that this summer, a year later, I came back to the dealership just to see him and see if he could continue to help me. Will was very friendly, knowledgeable, and helpful, and about a month later, I bought a new 2015 Honda Fit!
We bought a used Honda Civic SI last month. Though there were some issues, BLIN, the new sales manager at the Pre-owned department stepped up to the plate and fulfilled the promise of fixing the crack in the car. I would say he is a man of his words. It was done so great. I would also appreciate the 2 nice lot guys for driving the car home. Finally, the car is home and we can take a look at it everyday. My son and I are satisfied with it and couldn't be any happier. Thank you so much! I would definitely come back again!
Great Location. I have been servicing my car here for the last 9 years and will continue to do so. We just purchased another Honda and the sales associate and manager went out of their way to make me happy. Very happy customer and would highly recommend. Great experience.
This place was very average. It took a long time to get an oil change then I had to come back to get additional serving for recall items. I wish they had told me when I booked the oil change that there was recall items so I could do one booking. Also I didnt like waiting extra time for a very mediocre to poor car wash. Too bad they didnt vacuum out the back of my van. Finally they readjusted my car settings both times which took me some fiddling to set back - not a big deal but a bit of a pain.
stay away with kings way honda.
FOR your inform
Invoice #282653
Purchased a truck from Jason Tonelete and couldn't be happier! Great service and Jason was very patient through the whole process of getting in to test drive, financing, and all the follow up. All of the other employees at the dealership were great as well and very knowledgeable. All my questions were answered right away! No pressure environment makes for a pleasant buying experience.
First time i ve dealt with a dealership to buy a car and Destination Kingsway Honda did not disappoint. Responded fast to my inquiry, gave me updates in a reasonable amount of time. Services done to the car was exceptional. Shoutouts to Don in Sales who s really patient with me during the test drive, I got my first manual car and stalled it a lot of times but he never made me felt pressured,even contacted me couple days after I got the car to check up and sent me link for the car s manual. Give that man a raise already! and to the finance team who s given me a considerable range of options. Overall it was smooth as a butter experience. Highly recommend! Well deserve 5 stars!
He was best salesperson you will ever meet. He help me to buy Rav4 recently.He is one of best sale person who help you to answer all your question regarding with purchase.(Sunita)
The best cheating sellers (ask for Isaac he don't even know what he is doing), they tell you as many lies as they can, but once you sign they don't care anything else, sellers and managers don't last to much time working there, so you can be sure that next time you go, no one will care about you
As I walked in, I was warmly greeted by my guest advisor Robin Liu. We sat down and talked about what I was looking for and at the same time I was also dealing with my total lost vehicle with ICBC whether it was fixable or not. He never pressured me to buy and the next day I bought the 2017 Honda Civic Touring. Thank you Robin!
I don't change cars often so I can't compare a lot to other places but my overall experience here was great! Jason was the sales rep that worked with me. He provided great insight, answered all my questions and didn't put any pressure on for me to buy. If you are a first time car buyer, remember, there is room for negotiation in price and included extras!
Also be aware that all the extra warranty and extra private insurance is indeed optional.
I took my moms Honda civic to get serviced here after a bad experience at carter. Kingsway Honda was really easy to find and super convenient - just drive down the ramp off Sophia Street from 12th Ave into the building and they valet your car so you don t have to worry about parking. Went in for a tire warning light without an appointment, and while diagnosing they found that her brakes were worn and alignment was way off. They gave me the information and pricing, and various options to choose what we wanted to do based on the reports. I was in and out in 1 hr. I like how they valued my time - glad I came in!
My experience at Kingsway Honda was nothing short of pleasant. Thanks to the amazing service and help by Michael Tran, I am now a proud lease owner of 2016 Civic LX. Michael helped outline all of my options in a easy to understand and no-pressure manner which greatly helped me when it came to choosing the right car from me. From describing the differences between models and trims, test driving multiple cars, and outlining the pros and cons of both owning and leasing a vehicle, the whole process was smooth and very
easy going. He even picked me up at my place of work so that I didn't have to bus/walk to the centre. After deciding that leasing was the right option for me, he introduced me to Vik in the finance department who was also extremely helpful at outlining the different options and scenerios that were available to me. As a result of their great service, I was more than comfortable with agreeing to a lease and was incredibly happy with my new car. I would 100% recommend the two to any prospective customers in search of a new car, and will definitely be giving them my future business!
Truly great service. My husband and I were greeted by Pierre as soon as we entered the used car lot. He was friendly, honest, and straightforward. We never felt like we were being pushed into making a purchase that we weren't comfortable with. Pierre helped us find the perfect used vehicle for our needs and budget. Dealing with him was truly a pleasure. We even named the car after him! Pierre the man is a delight, and Pierre the vehicle is exactly what we needed! Thank you so much!
Good staff and customer service is awesome. Thanks to Ari.
Got to know Yidi-Sales in person for a while, her expertise and professionalism really put customers on top. she didn't close a deal with me as I chose another brand but her enthusiasm and passion to serve definitely deserves some recommendations. Well done Yidi!
We had a very pleasant experience with Kingsway Honda with the recent trade-in and new lease of a 2018 Honda CR-V. Ari was our salesperson and he was great. He stayed in touch with us when we were planning the new lease and was accommodating with our requests. When we came in to finalize the decision to pick our vehicle he went over everything that we needed to know. Jessica and Dee in the business office were both fantastic and easy to work with. Our delivery specialist (whose name I can't quite recall) was thorough and made sure we understood how to use this fancy new car. Overall it was a wonderful experience and we will recommend Kingsway Honda to our friends and family.
I had a good experience while looking for a car. The person who helped me was named Yidi, and they were able to find just what I was looking for. Thank you.
kingswayhonda.ca
