I was in Hyatt Birmingham to attend RCOG ( Royal...

I was in Hyatt Birmingham to attend RCOG ( Royal College of Obstetrics &Gynaecology) Conference at ICC from 19th till 23rd June.
Location was perfect with a connecting bridge, many restaurants nearby, canal side for a walk. Shopping malls very near.
Rooms were spacious but needs some maintenance.
Breakfast was not elaborate, needs some addition.
Staff was efficient,well mannered & very helpful. All my praise for them.
BIG THANK YOU TO ALL STAFF OF HYATT REGENCY BIRMINGHAM. PLEASE READ THIS!
When we checked out with the group for London, my luggage was unfortunately left in the hotel lounge by our own organiser. We realised when we reached London. We called & Mr. Abid responded efficiently, it was kept at concierge safely.
I went back on 25th &they were so cooperative , handed over my luggage after proper identification.
I am sincerely thankful for taking care of my things &keeping it secure.
Dr. Huma Amiruddin Kisat
Room 618