I had expected more from Hyatt. We booked club kin...

I had expected more from Hyatt. We booked club king room with club lounge access for my birthday. My husband mentioned that during booking ( It s my wife s birthday... )
They prepared birthday decorations in the room which was nice, thank you, but the birthday card was addressed to my husband, which is fine though a little funny.
A cot for baby was not prepared even though he requested it in the booking.
The room was very cold. Well, entire hotel was cold so we gave up going to the pool because we didn t want to get sick although kids were looking forward to it.
We set the air conditioner in the room up to 30 degrees but it was still soooo cold but by that time our baby was asleep so we didn t want to call anyone. I had to wake up so many times during the night to check if the baby had duvet on her.
Also there was this annoying noise whole night from air vent near the door, and it sounded like somebody was trying to open the door. So I went to check on the door several times during the night and couldn t sleep well anyway. Not relaxing birthday weekend at all...
Now it s morning and we all have runny nose.
Also we had a great view of construction site from our window...Well to be fair, if you try to look left you can see the famous library. I recommend you request canal view if it s possible.

Upside was the lounge - they had good selection of food and drink.