Hilton/ Doubletree Clearwater beach resort Reviews

Mandatory valet fee of $25 and resort fee of $25... not a hold, but a charge on your card after booking, paying and insuring the trip before arriving. Im an HH member, never seen that before. Should've stayed with airbnb.

Beautiful location. Private beach. Elevators from beach to your floor. Paradise!

It is very comfortable, the breakfasts are very good and complete

Great hotel with great views, very modern and enjoyable.

We had a great trip! The room was cozy and nice overall. I was worried about some things after reading reviews, but people are just being dramatic, it was wonderful! The staff were so sweet, the pool was beautiful, the beach was stunning! Don't bother getting a rental car, everything is basically within walking distance. We were lucky enough to go about a month before quarantine, it was a trip we will never forget!!

I stayed on Easter weekend 2019. There parking lot is not secured. My vehicle was vandalized in the Hilton Clearwater Beach parking lot totaling 500.00 plus dollars. I notified hotel security and corporate. They refused to pay for damages and corporate was very rude over the phone. The room was also filthy. I would not recommend this particular Hilton hotel in clearwater beach, Fl. Valet workers were not honest.

It a very nice hotel very clean good services loved the pools area for kids this a place we will like to go back it very close from restaurants at walking distance

Great staff, the only problem is they charge for everything they can.

We stayed here on our first visit to Clearwater Beach and it was nice, albeit a little bit dated inside. However, breakfast was really good every morning with a huge selection of fruit and cheese and breads, etc.There honestly wasn't too much of a reason to upgrade to the hot breakfast option. There were a large amount of restaurants nearby and a walgreens within walking distance that was open 24/7. Only rating 4 stars because there were some issues with our neighbors below us smoking a lot and the smell coming through our vents into our rooms. The hotel management refunded all of our points for the visit, but still.

I came to visit clear water during the beginning of Covid and had a great experience. The gentleman who checked us in upgraded us to water view and it made our visit that much more amazing. They definitely have great customer service throughout. I will say, I had one hick up with a waiter at the pool one day where we felt we were a burden with placing orders and such but he might of been having a hard day. All in all, I plan to stay here in the future.

The staff I very friendly and very attentive to your needs. The beach staff does an excellent job of making you feel welcome.

I have stayed at this Hotel for the past 11 years and have never been disappointed in the the stay, service, pool and beach are all wonderful. Staff are always willing to make your stay wonderful from housekeeping to dinning.

Rooms feel smaller than they were 10 years ago, though the design is modern. Beach item rentals didn't cost money back then, a little bit disappointed that you have to pay nowadays. 100% valet, no self parking, $25 per day.

Absolutely fabulous sand and water cheap parking ng and easy and near access to beach FABULOUS!!!

We frequent Clearwater Beach about twice a year and have been talking about giving the Hilton a shot, so we did. I will begin with the positives.
-When we arrived we were greater by friendly Valet service who explained the valet process well.
-The hotel was pretty big and had a nice gym.
-Great Location!!!!
Unfortunately the negatives outweigh the positives.
-We stayed in a basic room without a balcony and it seemed old.
- When we arrived at the front desk to check in, the front office staff wasn't nearly as friendly as the valet staff we fist encountered.
- The front desk area seems dark and not as welcoming as some of the other hotels such as Wyndham Grand and Opal Sands.
-The pool area is large but seems crowded and not nearly as nice as I was expecting.
I was hoping I was going to like this hotel more because the location is perfect but I will keep it as a back up only when my usual hotel is booked up.

Beware resort fees are $20 and really didn't include much. Parking is mandatory valet at $25. Beach chairs are not included and are $15 each and and umbrella is $20. Rooms are updated but small.

Awesome one of the best places on Clearwater Beach.

the best of all with shops included, with the beach very close, two swimming pools, the workers are very respectful and know how to speak more than one language, which gives tourists who do not know fluent English a good service

Fantastic service. Rooms are impeccably spotless given the Covid mandates and the view and beach, well, speak for themselves...AMAZING!

Great location, but rooms aren't really that nice. Bathroom doors really suck, sink was broken, wifi is not great.

To make a long story short, we called to make sure the pool was heated, they told us yes, but we get there and nooooo heat. The heater is broken. We paid for the room online and when we got there it was another 50.00 for "resort and amenity" fees. This was the most expensive placed we stayed the whole trip and there is no complementary breakfast like at the cheaper places. No vents in the bathroom so if someone is taking a shower the whole room will be steamy. The only person I can remember is JACEY. She was working the pool/towel area. She's awesome. Thanks Jacey for helping me and my friends. Aside from that it was really disappointing. I wouldn't recommend this place at all to friends or family unless they do something about my horrible stay.

This renovated hotel was beautiful! The room was tastefully decorated and the lobby was sunny and serene in shades of blue/green. We visited the spa for the perfect massage and spa experience. The spa was lovely and the employees were very friendly and very anxious to ensure the very best experience. The beach is gorgeous and the pools so inviting! Highly recommend,,

Have cabanas to rent was really nice, also lost husbands wallet they called to let us know they found it which is rare, only problem the cabanas r really expensive.

We were there for a wedding and I was seriously underwhelmed. Stood at the front desk for about 5 minutes waiting to check-in and not a single front desk agent acknowledged that I was even there, including the supervisor. As someone who used to be a front desk agent, the least they could have done was nodded at me and told me someone would be right with me. Our room left more to be desired. We had a view of the water but directly under us were the AC units so the tranquility was lost. Also, the floor in the lobby wasn't even and it bowed whenever stepped on. For a Hilton, it was a let down.

We decided to have a family vacation here after spending our honeymoon here 14 years ago. It's still has fabulous as then! I highly recommend the Hilton. It's central location allows you be able to walk any where. Atmosphere is fun & family oriented. The staff are outstanding. We also had family photos professionally done on beach. The photos turned out amazing & the staff is amazing!! We enjoyed the bike rentals as well. There's so much to enjoy here for everyone. The beach is absolutely beautiful & is where we spent most of our time. I could just go on & on. Thank You Hilton & Staff for an amazing experience & stay. We will be back!

My boyfriend and i stayed for 1 night,we decided to go the lobby bar and we had the most stressfull experience.It was slow just 3 people at the bar after we sat for 20 minutes the bartender decided to go and ask what we want,for the second refill we were completed ignored,she looked at us and kept going.Next day checked out we went to the Tiki Bar,the bartender very friendly,attentive made our day,we had a good day before we headed home.Hotel is perfect great location,service at the bar awful

We had a great stay, room was very clean and the staff very polite.

Great access to the beach, nice amenities and friendly staff as well!

The blanket on the bed had mildew growing in the stuffing... which could only be seen when held up to the light from the window

Super accommodating! Assisted in planing my engagement. Very comfortable rooms. Friendly service looking forward in returning.

Great service clean room. Good pool to enjoy drinks n people watch

I am not one to write reviews ever but felt judged/not welcome upon check- in, the young lady put me in a room on the 4th floor that faced the street (not relaxing or a resort feel) I asked if I could upgrade at the very start (the lady did not even look at the computer or pretend and said "no") I could of stayed anywhere, and these days choice is everything.
Then changed my room (#2) to the same situation just 4 flights up (yes a little better of a view but not relaxing when sitting on the balcony listening to the street music/street noise. $225 a night plus a tax/resort/parking) room #2 - the door was hard to open/close room 850! The deadbolt did not work. And there were black ants in bathroom and along the wall near slider

The young lady never asked me if it was a special occasion, I was there visiting my moms grave and traveled alone in hopes to enjoy some peace and relaxation at a resort.

I then called the day after checkout today and spoke to Gertrude which just seemed to give a automated response and asked me what she could do (I asked for resort fee/parking $100) she then said if i would have spoke to them yesterday more could have been done and that she could only refund me $50 resort fee..

Maybe a rewards client is treated well, but as a non-rewards person with money i felt like just a number not a human.

Wonderful Clearwater Beach hotel with spectacular views and access to one of the world's most beautiful beaches. Staff incredibly helpful. Dining and drink menu is outstanding. Highly recommended.

My recent stay was very relaxing and the great weather helped with my frequent visits to the private pool and beach. Now I was very displeased with the reservation team used by this hotel. Very deceiving fees specifically the daily charged $20.00 resort fee was not explained until my last day there. The daily double charge for county and state taxes was not explained but now understood once I returned home and contacted a Manager named Jacqueline. What needs to be understood is the difference between an "Adult Resort" and a "Family Resort." Trying to relax at the private pool was a challenge with children of all ages "jumping" in the pool where the signs clearing indicate no diving. Whether better parent supervision or the staff rules better enforced this will not change. My advice to adults....go to the pool early am or late pm before 10pm closure.

Staff and location were the only things that made it worth staying. The mattress was in terrible shape (somehow it was split in the middle). We arrived after midnight so we couldn't get it fixed until the next morning. They were supposed to bring a new one and we didn't find out until late the 2nd night, that they just flipped it. They also just left the bedding on the floor after they flipped the mattress. We had 2 nights of terrible sleep before the problem was fixed. Also, the majority of the rooms have an "ocean view" of the roof over the kitchen (which includes the heat and air units too). I love Hilton properties but we will not stay at this location again.

Nicely renovated hotel, although the rooms are small with paper thin walls. Great views from our balcony

Awesome place... remodeling is looking better everytime I go

Wondeful hotel! Staff was very friendly, beds were comfy and the beach was just a step away!

Definitely expensive, but a great beach with great amenities. Been here twice now, will come back again

We stay here every April. There was a bunch of construction this year which bummed us out, but will be worth it for next year. The pool is always nice and warm for the kids and the spot can t be beat on the beach. The rooms are all redone and are decent. It is not the best hotel, but the staff goes over the top to make sure you are treated right to make up for it.

The view at some rooms really suck...nice room though

Stayed a week, great beach right in front, recently renovated rooms. My only complaint is the WiFi was terrible.

Excellent hotel, with nice rooms, and a privileged location, direct access to the beach, exceptional attention. You only have to pay additional to the price of the room $ 25 of Valet parking and $ 25 for the right to use Resort per night and taking into account what it offers and the proximity to restaurants, shops, cafes, ice cream parlors and Pier 60, they are worth those costs additional At this moment there are adjustments and improvements to the hotel but they do not disturb the stay at all. Absolutely recommended.

The hotel needs modernization. Don't reserve a room on the interior. The air conditioners run 24 hours rendering the balconies VERY noisy. Not enough elevators. Extremely low toilets, hard to get down and get up.

Only used parking garage. Restroom clean & well stocked.

I understand that it's spring break but to charge over $400/night at the military rate for a Monday and not offer free breakfast, cabanas or loungers without a fee, $25 for parking, broken elevators...not worth it. Never again.

Twin/Full beds.... Come On Man! At king/queen prices. On positive note, great location.

Nice enough property. Only has valet parking and NO microwave in the room. The water at the bathroom sink barely gets warm making it uncomfortable to wash hands and face

Nice bar. Nice breakfast. Great sand. Less than adequate beach policy with respect to non- hotel gear, i.e. don't bring it..

It was nice and the staff was very courteous however it was not as glamorous as i would have expected for the Hilton a little old looking an the rooms are very small fir the price

Nice spot, but pricey Co. Pared to everything else around.

We stopped by to check it put. Nice place with great location. We will be scheduling a stay very soon.

Great room, great view, great location, great customer service. No complaints.

The beach at this Hilton is great, and there are nice local restaurants and shops all within walking distance. The pools are really nice too. The staff responded to our needs quickly and did a great job at responding to issues with the room (we had to have the room de-feathered due to allergy issues). However, we did not have a lot of water pressure in the shower and the water kept changing temperature during the shower. I thought this may be due to being on the 9th floor.

Really nice tiki bar on the beach. Will definitely go back.

From our arrival for a week and until the end everything was perfect, the room, the pool, the restaurant, all everything!

Poor Customer service with Cabana's and Pool. Staff were rude and took a relaxing vacation into a "I don't want to be here". We have been coming to the hotel for 12 years and will not return. Breakfast waitress didn't even realize we had used vouchers and paid and gave a 40% tip yet chased us down to the elevator saying we did not pay. Need some training on how to serve and treat guest who are looking for a relaxing time away from stress and confrontation from staff that could be kind in talking with guest. Front desk was awesome service.

For some years it has been my favorite in Clearwater. Excellent customer service. For my opinion, the Hilton Chain is among the best

Lovely view from room, even though fog rolled in soon after we checked in. Great breakfast with omelette station, relaxing pool and beach bar. Everything at our fingertips. Real resort feel. Great staff!

Worse price fraud booking I've ever encountered. I booked on the actual hotel website, they asked if I wanted to add resort fee so I figured parking, towels, and basic things like a chair to sit by the beach would obviously be included and basic breakfast but not. The resort fee included a gift bag with 2 bottles of water basically. So yes they charge you for drinking water. On top of that they charged 25 for parking. Breakfast at 25 per person for cereal bread and coffee! When we happily went to sit by the beach and left our own beach chairs at home, yes they asked us to pay 80 dollars for chairs and umbrella. It was the worse experience ever. Beware of these hotels price gauging. We ended up paying 275 one night without breakfast and sat on the sand because I refused to pay anything more to these scammers.

We had a very nice week here, we found the staff very helpful and friendly...

Cant say enough great things about this property. The food, the service and the location are incredible.

My future husband planned a secret stay cation here for us after having a miscarriage. The staff was amazing... They allowed him to check in early in order to set up our room special for me.... The pool and bar area was beautiful and open late! Beautiful views.... All staff was wearing mask and we saw constant cleaning. We had a great time 2 nights for under 250 on the beach ...

Perfect location, nice walk to beach, white sand. Nice bar back of the hotel facing the beach, also the swimming pool is very good with food and drink service. One thing I didn't like about he beach was the small RV trucks driving around picking up unused beach umbrellas, chairs, etc. The rooms were clean and comfortable, couple things on the down side in the rooms, the sink faucet was very short with not enough clearance to hold your hands under! also light in the bathroom was not strong enough and need improvment. Internet was very good. The breakfast restaurant by the lobby was very good, clean, and the Omelet was just delicious, the scrambled eggs, sausage, French bread was good as well. I m attaching few pictures I took. I would definitely recommend it. Price for complete breakfast (including the Omelet station) was $18 Good food, reasonable price, nice place. I would definitely come back to this hotel.

Horrible, old rooms. Expensive & not worth the price at all. Charged me a measly $25 just because we parked our car to unload! That's a MIDGET BUSINESS strategy to get in more money. Much better places to stay for a small extra few bucks.

Nice hotel with all the amenities. Good family hotel with easy access to a beautiful beach. Everything your heart could desire is within walking distance. I always stay here when able.