We frequent Clearwater Beach about twice a year an...

We frequent Clearwater Beach about twice a year and have been talking about giving the Hilton a shot, so we did. I will begin with the positives.
-When we arrived we were greater by friendly Valet service who explained the valet process well.
-The hotel was pretty big and had a nice gym.
-Great Location!!!!
Unfortunately the negatives outweigh the positives.
-We stayed in a basic room without a balcony and it seemed old.
- When we arrived at the front desk to check in, the front office staff wasn't nearly as friendly as the valet staff we fist encountered.
- The front desk area seems dark and not as welcoming as some of the other hotels such as Wyndham Grand and Opal Sands.
-The pool area is large but seems crowded and not nearly as nice as I was expecting.
I was hoping I was going to like this hotel more because the location is perfect but I will keep it as a back up only when my usual hotel is booked up.