Staff and location were the only things that made ...

Staff and location were the only things that made it worth staying. The mattress was in terrible shape (somehow it was split in the middle). We arrived after midnight so we couldn't get it fixed until the next morning. They were supposed to bring a new one and we didn't find out until late the 2nd night, that they just flipped it. They also just left the bedding on the floor after they flipped the mattress. We had 2 nights of terrible sleep before the problem was fixed. Also, the majority of the rooms have an "ocean view" of the roof over the kitchen (which includes the heat and air units too). I love Hilton properties but we will not stay at this location again.