Consumer Collection Management, Inc.

Consumer Collection Management, Inc. Reviews

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1.4
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This company will not send you any validation of y...

This company will not send you any validation of your debt. This company will not send you any confirmation of any payments that you ve made. They will not even send you an original bill they will just send you to the collectors and they will claim it s because you re in a new contact state. Even though all your other bills get through just fine from other bill collectors for you to pay. This place is an absolute scam. What a joke. You ever had a bill that you couldn t receive any paperwork on any documentation on before this is your company.

I just got a call from these fools. I told him I h...

I just got a call from these fools. I told him I had insurance that was supposed to cover it. He said that doesn't matter. I said, "Well, add it to collections then." He said, "Wow, that's very responsible ma'am." And hung up on me.

Keep it classy, SIR.

Actually received really good service on my first ...

Actually received really good service on my first call to set up payments. What is absurd is that they REFUSE to send me anything to validate my debt. They say I live in a no contact state....post office has never heard of this as I get all my other mail to pay off outstanding debts. Will not even send me an email to confirm original debt breakdown, or payments made to rectify the account. This is an unprofessional joke of a company.

Super unprofessional. Hung up the phone because sh...

Super unprofessional. Hung up the phone because she couldn't validate something that was under my name on a collection account. Refused to verify it and send a letter for validation. Yet still refuses to take it off under my name. SUPER UNPROFESSIONAL.

Not only was I given a letter form them for a bill...

Not only was I given a letter form them for a bill that after checking with the hospital told me I had a zero balance with for over a year. When I did pay them the money it has been over a month an I still have not received the letter of zero balance. They said they couldn't email it but over a month later and I find out that they didn't even bother to mail it. Looked up every law there was on the matter and can not find a single reason they would not be able to email me the letter. I think its just the laziness of their employee's and the sketchy practices their business has.
This company represents everything that is fundamentally wrong with the US, who care about the Reps and Dems these are the ones we need to get rid of.

For someone to pay them. They make it very difficu...

For someone to pay them. They make it very difficult to do so.When you call them they never say their company name just hello (unprofessional). They refused to send a document to me of what I owe. I was told to pay in full before I can receive one. Had to talk to the owner. He was not very professional. After the run around for 40 minutes. He finally agreed to send me a document of what I owe so I can pay them. For a business this place is very unprofessional and the client is always thought of last.

I had a fine experience with Cons. Collection Mana...

I had a fine experience with Cons. Collection Management. It's obviously a debt collection company so the call isn't fun, but the woman there was professional and answered my questions. The amount for the account lined up with what I saw on the credit report and the payment was simple. I don't like that they won't give you a receipt, but they will give you a confirmation number. All in all, about the best you can expect from this type of situation.

This company will not send you any validation of y...

This company will not send you any validation of your debt and will not send you any confirmation of any payments that you ve made, or even the original bill. You cannot go to their website for account information. Once I pay off this medical debt, I pray I never have to work with this company again...

I understand that this is not the place that every...

I understand that this is not the place that everyone wants to be associated with in their lifetime... but, they do handle their accounts and the people associated with them with professionalism and real concern... and you can actually understand them on the phone! They are truly there to help.

Medical debt sent to this collection company for $...

Medical debt sent to this collection company for $1031. Begin payment and 4 months later they got another medical debt from same original debtor and sent notice with new account number. Within two weeks after getting new notice, they added $10K to the original notice of $1K and put it under the old account number.

Worst company i have ever talked to-- hung up on m...

Worst company i have ever talked to-- hung up on me 2 times trying to call them to settle a debt that is 3 years old. Offered me 40 dollars off. When i explained this was a canceled account a moved on a 20 dollar a month plan i sent all the documents to cancel the account and they came up with 183 dollars somehow..... they rep hung up on me mid sentence.

They lie. I called them about a 208 dollars Bill's...

They lie. I called them about a 208 dollars Bill's they had on my credit, was trying to pay it off. Then that bi!!!@@@h!!!! Keep saying well you have 2 other Bill that add up to 285. I told her I dont know about them Bill's cause they not on my credit and I am trying to pay the 208 Bill's. You can sent the other Bill's to my house and when I have a chance I can make some payments on them. One Bill's 45 and the other may 32dollars . Would not let me pay my bills

This company is hands down the worst I have ever h...

This company is hands down the worst I have ever had to deal with. They are unwilling to even listen to you. Every time I have had to speak with someone there they begin by saying I have no options and after I begin asking any questions or providing evidence of what I am saying, they respond by telling through the phone and hanging up on me. I have never had to deal with a company that was so disrespectful, rude and unprofessional in my life. It has become very clear by the company they represent that they are out to try and take advantage of anyone they can by making threats and avoiding any kind of conversation for the allotted amount of time until they can pin whatever they "have" on your credit report. If you ever have the displeasure of speaking with anyone from this company please make sure to record the entirety of every conversation so you can show a judge just how ridiculous they are when you have been attempting to remedy your case. I strongly suggest you avoid using any other business that associated with this company as well. Any reputable business would be working with a reputable company.

If I could give a negative 5 star rating I would. ...

If I could give a negative 5 star rating I would. I have been sent a letter in mail for bill for debt collectors trying to get me to pay a hospital bill for over a year ago yet in very beginning I was told I do not owe bill by hospital because I qualified for their financial assistance. I have called the hospital probably 6-7 times over past year almost every time I get this letter in the mail, the hospital says every single time I owe absolutely nothing and they have no idea why I keep getting mail about this and to ignore it. This is harassment at this point. Definitely fraud or some sort of scam going on here do NOT trust these people. I don t even believe this is a real debt collector company. They will try to scam you to pocket money for themselves that you don t even owe. Be careful anyone who receives calls or mail from them because this is a full on scam.

Very very poor customer service. The lady I spoke ...

Very very poor customer service. The lady I spoke with on the phone just answered with a hello , no name, and when I asked if I was talking to CCM she rudely replied with yes, what do you want . They were not helpful at all with answering any of my questions, and they very blatantly lied to me about something on my account, and when I tried to call them out they hung up. Very rude.

this is a full on scam not real company not sure h...

this is a full on scam not real company not sure how it hasnt been shut down yet but do not pay a dime to these people they pocket it then continue to harass you and ask for money you don't owe!!!

0 stars would be applicable. I called to pay a deb...

0 stars would be applicable. I called to pay a debt and frankly they don't want our debts paid. They get more if they get to bring suite against you, which they threatened me with. My questions were not being answered. They rejected the request to pay the debt I called about several times. Then I was hung up on. I called back, requested the highest authority in the building. He was rude as well on the basis that I was belligerent on the phone call he claims to have just listened in on. He told me his reasoning was that I mentioned having seen a news story, I think, by 5 on your side about CCM being in danger of shut down due to scams. I wanted assurances of our security being protected and validity of debts. None of this is belligerent they just don't like being questioned.

Horrible horrible company I called them to pay off...

Horrible horrible company I called them to pay off my debts but they were so nasty....the representative and the manager..... I wish no one would ever use this company again.... the boss even disconnected the call on me after he argued with me to defend his rude representative. Jordan Jones and Rick are both horrible.

These guys are clowns. I moved to DC in Aug of 20...

These guys are clowns. I moved to DC in Aug of 2014. I had a gym membership at Club Fitness in Arnold, MO. I closed the membership ($10 a month) and went on my merry way. In April 2016, I get a call from Consumer Collection Management demanding I pay them $180 for my debt that had went to collections from Club Fitness. I explained that account had been closed prior to my leaving MO and the "lady" on the other end of the line told me that it didn't matter if I closed my account at my gym location. She said I signed a contract saying that I could only terminate my plan by going on-line through some other process. I asked for her to provide a copy of said contract to which she went into some harsh routine asking me if I was some kind of lawyer. She got increasingly hostile and was very immature.

Totally lacking in class and professionalism. They clearly employ the dregs of society.

I got a call telling me I owe almost $400.00 but t...

I got a call telling me I owe almost $400.00 but they say the cannot tell my who I owe the debt to. They gave me a medical license number that I cannot connect to anyone. I am not sure if this is a scam or not. I called my doctor and they have no record of this. I don't see why I should pay something they cannot tell me who it is from.

I have had this greasy company removed from my cre...

I have had this greasy company removed from my credit report numerous times. And now, learning that they are back with a vengeance. This debt was over PAID IN FULL in 2012! I do not believe I owe them a damn dime!! They don't care that I am a disabled older woman, and it was still over PAID IN FULL, I shudder to think how they treat other people in my same situation, not well I imagine. I wholeheartedly believe in Karma, I have seen it.

Got a call claiming I owed 379$ from just over 2 y...

Got a call claiming I owed 379$ from just over 2 years ago from a medical service I never received. They gave me a physicians license number only, and refused to name the location or name of the office I supposedly went to. I entered the license number 60139839 into the physicians database and it came up expired. This has got to be some type of scam. Do not pay these clowns.

This is the worst/debt created from an ER visit fo...

This is the worst/debt created from an ER visit for minor child. Southeast hospital billing department didn t process claim correctly. Agency refused to speak with me (Parent) without child s consent.REALLY!!!!

Very horrible, if I could give a -10, then I would...

Very horrible, if I could give a -10, then I would.

My job only needed confirmation that I had a payment agreement set up, and they said they would not do that hecause I might try to get written confirmation and use it something else. My job didn't want or need any payment details or anything, just confirmation of an agreement.

I was reluctant to give them any of my banking information because they wouldn't even give me a case number, confirmation number, or anything to reference if I had any questions.

They are highly unprofessional when they answer the phone. They just say hello, as if you are calling a house phone or a friend. They don't say their name, title, or company when they answer.

"3240 REED CROSSING STREET,

"3240 REED CROSSING STREET,
SAINT CHARLES MO 63301" refused to turn water for the entire first week we lived there.

Also there was black mold in the walls

Stay away from NEW TOWN and this company in general

Consumer Collection Management, Inc.

Consumer Collection Management, Inc.

1.4