Went in just before Xmas to purchase a gaming desktop for husband. Not being a gamer I had no idea what was important but Evan guided me thru the process and within 2/3 hours I had a customized computer to put under the tree. Had to call him twice after the holidays to ask some procedural questions and he was always patient and easily understood. Computer works brilliantly and husband is more than pleased. Thanks Evan!
Could not be more pleased.
Tech/Rep. Chris was very easy to work with and obviously knows his craft...fast repair also :)
Went above and beyond my expectations with service and repairs.
Great place to shop! Wonderful and knowledgeable staff. Will return!
Despite the reviews, I went here to have my laptop checked on. Unfortunately, it wasn't salvageable, but the person (I don't remember his name) helping me was friendly, professional and informational. I would recommend going here if you have computer troubles and I know that I definitely would go back should (God forbid) I need to.
As one of the owners of Computer Corner, It bothers me to read reviews like "Tom Womack" has posted. First he writes anonymously when all he had to do was call me and tell me about this incident. Yes, we recycle computers, but that does not mean we sell them on craig's list. . How does he know it was his on craigs list? If you can send me the ad or tell me who the tech was, I will take immediate action on this. Otherwise its hard to believe anything you said. If we lied and stole, we would not have been in business this long. Come on, treat people with respect and report directly instead of using this type of venue.
How nice it is to find a locally owned business with world class service. I have never written a review before because I have never been this impressed. First I spent two months sending my computer back and forth to the Best Buy Geeks service center in where ever maybe USA to finally get it back as broken as when i took it in. So much for that service contract I have been paying for.
I took my laptop to Computer Corner where it was diagnosed in a day and the problem was not the mother board as the geeks insisted but a bios problem. Katelyn explained to me that I could spend a lot of money having her go through the process of fixing it and it still may not work. Thanks for just telling me that instead of running up the cost.
The point,
Katelyn knows her stuff inside out and the other techs who commented were almost as good.
She advised me of all my options in a language I could understand.
Then she gave me excellent advise on how to save a lot of money even though it was not in the stores best interest.
Computer Corner has it figured out. Instead of making a killing every time you walk in the door they do great work for a great price, explain what they are doing and make you want to tell your friends...
Thank you Katelyn and Computer Corner
Had my office desktop fail to boot when I got back from holiday break. Called and was told to bring the machine in, that there would be a $25 fee to diagnose the issue and that once diagnosed, a quote would be given. Took it in on Monday, was called on Tuesday with the report that the power supply had failed and that the hard drive was "going"--(bad sectors) and that the machine would be ready by Friday. Was called Friday and told it was ready, picked it up and it worked perfectly (almost!--and here's why I'll go back to CC any time I have a computer issue---). Called in and explained what the issue was--(machine wasn't sharing files on my network) and was patiently walked through to a total resolution of the glitch. I have what amounts to a new computer for about 1/3 of what a new one would have cost. They told me what I needed, did what they said they would do, and then provided great follow-up. I'm a fan.
I was going out of my mind with my computer until I walked into Computer Corner last Saturday. Luke was went way over the top to help me upgrade the memory in my computer and spent almost an hour helping me get it installed. Not only was I able to shop locally but I saved $600+ by not having to buy a new computer.
Asked service department to troubleshoot my Epson printer that I, a professional artist and business owner, needed in my work. Laughed at the many possibilities that could be the error and would not discuss the problem further. Must not need the work.
BEWARE! I asked for a EVGA psu, said they were out. I told him I needed at least 650 watts, I need to mount it fan up and exhausting out . He asked for more detail. I told him my psu is part of my cooling system. I need it to pull air from the inside, and blow it out the back. He said the Corsair would "Do exactly what I need". I told him again what I needed, just to double check. He confirmed.
Well, it is a zero rpm fan. That means it never spins up at all. Unless, the inside temp of the psu hits 110 and it might spin up. So my machine will need to catch fire, then the psu fan will spin up.
They won't return it, and they won't replace it with "I told him my psu is part of my cooling system. I need it to pull air from the inside, and blow it out the back". He sold a PSU that does not do what I asked for and claimed that it does exactly what I asked for.
They think I should redo my cooling system. And I am, because I HAVE NO CHOICE!
I ordered some new parts online. I did not want to explain "Positive pressure and Negative pressure". If I wanted to move my water cooler and replace and add fans. I would have designed my cooling system that way to begin with. Now I am working around a PSU that I was told would do something it does not.
Not a big deal right? Who expects their PSU Fan to spin? The product was bought because the salesman said it did something, and it does not. Bottom line. I should get a refund, or exchanged for something that works like I asked for to begin with.
Guitar Center could teach these guys about customer service.
Chris is super helpful and really knows his stuff! He never complains about my long list of questions or makes me feel silly for asking like some places do. I appreciate his patience and knowledge! Definitely recommend!!
Only missing a star because of limited stock even with that said CC offers to order any parts they don't have in stock. The understanding and level of customer service is exactly what a snob such as myself loves and appreciates!! Recommend to all.
Walk-in for minor technical assistance. Evan was ready and eager to help; resolved the issue quickly and I was on my way. Appreciate the quick and good service with a smile. Bought my laptop at Computer Corner, and was pleased with the set up and assistance in getting up and running after a crash of a former machine. Will continue to do business with them as needed. Recommend them highly.
I came in with several questions regarding what equipment I need to meet our business needs. Dusty listened to my needs carefully, researched the best products to meet what we have to do. He was quite attentive to choose the best products at the best price. I just love real service when I don't know everything about what I need to buy. I have trusted Computer Corner for years. They never let me down. Thank you again.
I went into Computer Corner because I was experiencing Windows 7 problems on my laptop. Turns out the hard drive was taking a dive. Evan helped me through the entire experience. I ended up purchasing a new laptop and Evan transferred my data and walked me through my new purchase. I listen to KKOB 77 and listen to the Computer Corner on Saturdays. My overall experience with Computer Corner has been very positive and I would recommend them for your computer needs.
Dusty built me a custom computer for me last year. He made me an awesome powerhouse of a machine for some research I'm doing. We selected each part based on a price/performance decision and he guided me through the whole process. The CPU was, at the time, the latest Ryzen Threadripper. It was really hard to find, and it took a while to get it delivered, but he stayed in touch with me the whole time. Once it came in, it was ready within a day (right on my birthday, BTW).
Very helpful and knowledgeable. I just needed a sata cable and they gave it to me at no charge.
Very pleased with the level of communication and professionalism. They seem knowledable and honest. Atmosphere inside is welcoming and prices are fair. Definitely recommend.
The techs were awesome in fixing a registry problem within a matter of hours. I also enjoy listening to their radio show on 770 KKOB AM on the weekends.
Computer Corner is a five star business. Various employees over the years have helped me and my tech equipment while working with happy faces. I'll always call Computer Corner when my computer and I are not getting along!
I spilled wine on my Macbook and was very distraught because the keys were sticking pretty bad....however, I took it to computer corner and Evan did an amazing job cleaning it up for me. He cleaned the keyboard thoroughly and charged me nothing more than the initial service fee of $25! Awesome service!
Thanks for cleaning up the malware and returning the computer in MUCH better shape!
Knowledgeable... If you can get handle the pretentious associates and horrible customer service.
Came in at 330pm. Hard drive was fried. They offered to see whether it would be doable for them to restore the data and put it in a new hard drive for FREE, and then charged me if they were successful. Evan (I think) worked into the evening , and had my computer up and running by 11AM the next day.
Took a little wrangling, and, certain inaccurate things were said initially, yet they bust tail to get my office back up and running. KUDOS
Extremely helpful and friendly technical staff at the service counter!
The associate I worked with, Evan, walked me through every step of a hard drive failure and was immensely helpful and timely in his advice and repairs
Took my external connection to get replaced. Tech found a problem.fixed in minutes and did not pressure me to purchase something I didn't need. Will go back and do biz w them in the future.
Great friendly service! they are always quick with a response and have the product ready same day!
we mostly use them for purchasing business laptops as well as personal laptops!
Most knowledgeable and helpful staff I have ever encountered in the tech industry
I highly recommend Computer Corner for all your computer related needs both home and office
Great store, not many local places arround anymore, but they're great with their customer service and have a good selection of computer components.
These people stereotype customers. They refuse to help consumers who have purchased equipment or who have equipment purchased from their store. Poor customer service. They are extremly bias against hispanic customers. Even though their buisness is in the State of New Mexico. Witnessed them treat anglo customers with curtesy service versus how they treat hispanics. Do not recommend this store for the hispanic public. Rude service.Refuse to help with warrantee issues. No star should be given. New Mecico avoid these people.
Computer corner wanted to charge me over $400 to replace a hard drive and do a data transfer. I Took my computer to a local shop in Rio Rancho that I highly recommend called Tech Nuts. I was informed nothing was wrong with with my hard drive other that a few corrupt windows files which they fixed. No data transfer, hard drive replacement or re-upload of the windows system was required. Computer corners technicians tried to get me for every dollar they could and charged a diagnostic fee as well as pulled out my hard drive and did not re-install it. Please, take your business anywhere but here! I would give ZERO stars if I could! Take your computer to Tech Nuts. They are very friendly and honest. Computer corner is a total rip off. Dishonest sales people and technicians. Please, I want my money back!
My desktop was freezing up continuously, so I took it to Computer Corner. Found out the hard drive was failing. The recommendation was to replace the computer rather than just the hard drive, as I could have other problems down the road. They didn't try to sell me a brand new computer, but instead talked to me and showed me several reconditioned units. The price on the one I chose was well within my budget, and they also had a reconditioned monitor. I was extremely happy with Evan, who walked me through everything he did to transfer all my data over to the new computer, and answered all my questions, and was extremely friendly and polite.
Kudos to Evan and Computer Corner. Been with them for over 10 years, and will continue to use them for my computer needs.
I was very happy with the added attention, and patience the service person gave me when explaining what was wrong with my laptop. It's rather old and apparently had a bad hard disk. The news could have been very bad and I had not backed up any of my files. I never even thought about that untill they asked me if I had my information backed up somewhere else!
They explained in advance that I might possibly have lost everything because my laptop had been acting up for awhile, but that they had special software that can sometimes find information even on a failing hard disk.
I was delighted when they told me they could find what they thought were most of my files - I still needed a new hard disk, but saving my stuff and talking to me about the process and the risks really made me feel like they treated me well.
And now I know better. I will try to always back up anything important to me. I guess I didn't realize that I could lose all my important info, but anyway, if I ever need service again, I'll come back.
Had issue loading something on laptop, took it in, fixed in 10 10 min. Have used them for years, excellent service.
Very helpful store. Didn't really ask for help or imply it and Evan offered to help me with a worn down screw. Very helpful and willing to help. Will probably be my new computer store from now on.
I've had work done here on different computers before, mainly for viruses. I took my son's laptop here a couple months back, the hard drive had gone out. A few days ago, the new one went bad. Total fluke. Evan, in service. Called me back, and said it was done...I owed nothing.. He even replaced it with a better quality HD this time...Absolutely top notch...
Great place .Fast knowlegable people. All the staff was very helpful. Would definitely come here again!
I have purchased four systems from the fine folks at Computer Corner and am always pleased with them. Very professional service and easy to work with, I recommend them highly.
I bought a new computer from Computer Corner this weekend and could not be happier. The team is thoughtful, knowledgeable, and helpful. The products they sell are all high-quality and they can find you the perfect computer for your needs. My salesperson, Dusty, explained to me the differences between models and didn't insist that I needed the more expensive model or pressure me to go for expensive upgrades. He explained all the available services thoroughly and let me choose what I needed without pressuring me to pay more. It feels good to buy from a local company, but even more when they're a company of such good quality and high rates of customer service.
I walking in the store to talk about a simple process to be done on my computer, guy kept interrupting me and was kind of a jerk about it. Just flat out said data transfer is $80..... That wasnt what i needed to ask him but he didnt care. Hate this place. Instead went to ABQ computer repair and they were able to answer my questions afterward and ACTUALLY listened to what i needed.
Thomas Triton from PC Richard & Son is the best! So helpful and knowledgeable.
I have been there several times for computer service. The staff are always friendly,helpful and professional.
I have also purchased a Core13 Lenovo Thinkpad machine recently. My new laptop is running great as well as my older units.
THANKS EVAN and all the rest at Computer Corner.
Highly recommended!
I recently called Computer Corner and spoke with Michael. I have needed an updated home computer for a few years now, and working from home like so many other people at this time required that I upgrade now. I explained to Michael exactly what I would be using the computer for and he helped me design the perfect setup. We placed the whole order over the phone and he had it built that same day! And the installed everything for me! All I had to do was plug it all in and it was ready to use! Perfect!
Thank you to the whole team at Computer Corner for all you do; outstanding customer service top quality products, custom builds, fast service, and all at great prices!
Better prices and better service than any big box retailer.
Thank you again!
#buylocal
These guys are awesome! I had a swollen battery on my Mac and stopped by 4 places (including Apple and Best Buy) to get help. I got none (was told there was nothing they can do). I came to this place and the guys helped me removed the back panel, properly removed and disposed/recycled the battery, and gave me lots of helpful tips for finding and replacing the battery. They were efficient, professional, and super friendly. They didn't try to sell me anything or pressured me into using their services. They also didn't withhold any information that could help me to replace the battery effectively on my own. Truly decent people who know what they're doing and just want to help.
My family and I have been using Computer Corner for years and every time, I've been blown away with the service and care extended. My latest experience was with Luke where I needed to buy a computer and I needed honest advice. Not only was Luke full of great information, it was all done without pressure and I got my needs taken care of. I'll certainly be back and will be referring others to do the same. Thank you!
Great . My computer had crashed and I was out of business . I contacted computer corner and was connected with Evan. He got me in that day and by the next morning I was able to pick my computer
and it has been working wonderfully ever since. In addition , I was able to get some extra help at
no extra cost. Computer Corner and Evan have become my "go to" for my computer needs.
Thanks much. Frank
Fantastic Experience! Got the computer in and got it out working with no BS. Although a bit pricey it's totally worth the quality of work. They respect local business practice and getting close with the community.
I don't normally leave reviews but given how amazing computer corner has been, It feels well deserved. I want to especially thank Michael for going above and beyond in helping me to provide our company with much needed equipment for a project. I work with many vendors for my job and I can honestly say that no other vendor has come close to level of customer support that you guys provide. You guys are fast, responsive, and prioritize every order that we send your way. Keep up the amazing work, I will be sending you guys many more purchase orders in the future.
I took my laptop in for a free diagnostic and when I got it back it wouldn't even power up. The manager wasn't willing to do anything about it.
I too am surprised by the bad reviews. My 5.5 year old desktop died and I needed to rebuild programs and data to the new PC.
Thomas was terrific, calling me several times to keep me in the loop with his attempts to transfer data from the old HDD that was functioning at 1%. He did a great job in saving all of my data and 10,000 photos!
I certainly would use them again.
Larry
Curtis did an amazing job resolving an issue I had struggled with for almost a year. He broke things down so they were easy to understand, he didn't rush through explanations and made sure I was completely satisfied before leaving. Wonderful work!!!
Took my printer in because I got a piece of paper caught in it and couldn't find the piece causing the jamming. Dimintar was very helpful and fixed it at the counter.
Brought my laptop that wouldn't turn oh here. The person at the service counter was very rude. I left my laptop here and payed them to trouble shoot it. I got a phone call a few days later and all they would tell me is that it was dead and tried to get me to talk to a sales man about replacing it. When I tried to ask questions about what exactly was wrong with it and what caused it to not turn on anymore, he wouldn't give me a straight answer. I think that I will get a second opinion!
People were very busy but helpful. Felt a little rushed especially during the set up but the guy that came over to set my computer up at the office knew what he was doing. I will do business with this company again.
Took a computer in with a possible fan problem. They ignored me, checked for malware instead and insisted I didn't have an anti virus program (which I did). $170 later I had all of my anti malware and anti virus programs removed and their anti virus put on, only for the problem to continue and get worse. I took the computer back where they proceeded to tell me the motherboard and hard drive were bad and I needed to take it to PROFESSIONALS to get it fixed!! When my step father went to pick up the computer he commented on the shitty service and they threatened to call the police on him!
I went in to get a monitor, and Evan was extremely helpful, and I ended up happy with a monitor for a great price
I only give one star because there are none lower. Bought a laptop there (big mistake) it has been in for repairs three times. I asked for a different laptop or a refund was refused. Service was terrible. My advice go elsewhere#
I recently needed in-house service, and Computer Corner sent Curtis who proved to be knowledgeable, thorough and very pleasant. He fixed a problem that had been disturbing me for a while and I'm very happy that we have in Albuquerque a local, reputable and reliable computer repair shop.
Hands down one of the best local business' I've had the pleasure of dealing with. Extremely knowledgeable, professional, and courteous. They absolutely know their stuff, they explain everything in easy to understand jargon, and they certainly didn't make me feel as though I was speaking to a car mechanic and was about the pay way more than I should. I will definitely use computer corner again in the future, and will recommend them to all my friends and family. I felt very taken care of, and like I mattered as a customer! Cheers
I'm surprised by some of the bad reviews. I've found them to be life savers for computer repair, and I've bought a few items from them too. I'm relatively tech savvy, but not a super expert. When I've had problems over my head, they've repaired them, explained everything to me, and the prices were pretty reasonable. I always recommend them to friends.
Not off to a good start. I bought a brand new custom $1,500 desktop system. Windows was not activated, nor could I activate it myself because they never even included my original Windows disk or product key. Also, there is an issue with my DVD drive not being recognized. It's been in the shop all day, still not ready! I work out of home, and I haven't been able to work on it for 4 days. I hope I can post a better review if/when this all gets resolved.
Very rude customer service. I came to ask about parts for a laptop and was greeted in a rude attitude. I dont know very much about parts but I know enough for not to be dumbed down. Would not recommend at ALL! Left right away.
Very pleased. Evan from Computer Corner delivered and installed new computer just hours after purchased. He was efficient, knowledgeable and friendly. Top notch!
Evan is a genius. He restored my computer back from a hard drive crash when no one else could. I highly recommend Evan at computer corner.
The folks at Computer Corner are great in customer service! They are friendly and so helpful.
Wonderful gentleman at the front counter in the repair department--Evan was extremely helpful and a terrific representative for the company. We will be return customers with our future needs.
Computer Corner's expert computer services staff restored the use of my Satellite Toshiba notebook. Thank you Evan for taking the time to install Windows 10 by re-installing Windows 8 through 8.1 to accomplish this service!
Bill Newroe
Grateful Customer!
Very uncomfortable store to be in. You really feel like they don't won't you in there right when you walk in. Couldn't really see what they had they don't really let walk around inside.
compcorner.com
