Advantis Credit Ltd Reviews

They are all part of these scam platforms, we were a group of people who had to file reports to Westinghousef.-.-   com who helped to recoup all of our investments we could not be more thankful.

Extremely helpful staff who went out of their way to help at every step.

Sending letters to my father and I don't even love there, vile people they have been told endless times

Chasing for a debt that i proved to be not owed to another debt company a year ago, must just buy debt from companies with no care if it actually exists or was just made up

Pushy and they send letters written in code saying they want to talk to you about "business" rather than a debt. Misleading and annoying.

Completely out of order sending me a letter inferring that I have an outstanding debt. I am not sure what there angle is or the reason for the letter, as to my knowledge I have no unpaid debts and a credit rating of 990 out of 999. I would like to know who the large number of organisations that they claim to provide a professional service to are as far from being professional they are under hand and bordering on scammers.

Scam company who try to set up contracts with you to pay them money. They are a fake entity. Claiming you owe them money when you have never dealt with them and have no contract with them.

Avoid at all costs.

Received a letter regarding a debt which ive had a payment plan in place for 2yrs without any breaks. I blame HMRC who keep sending stupid letters threatening to send bailiffs round and everytime I call them they apologise and say it was a mistake. They still sent my personal details to a debt agency Advantis whereupon they apologised again. The countries gone to the dogs.

I started getting letters from this sham company regarding a Working Tax Credit overpayment that I had already proven to the HMRC to be an impossibility.

I threatened to report them for harassment. They sent me an email then not bothering to address to me personally so I didn't bother to respond..

If you get any letters from these idiots just ignore.

They are just a debt collection agency with no legal powers - just a few half baked bully tactics.

Never pay them any money. They don't 'own' the debt so just sort it out with the original creditor and keep the proof.

Wouldn't give any kind of reason/info for calling and not a very professional (using illegal/underneath tactics to try to get information). When I called them back after doing a bit of research into the shady company they told me i had an account with them that I wasn't aware of and that there client had given them my business telephone number to contact me about a personal dept that didn't even exist... a joke of a company that i personally think operate on the fringes of the law to get what they want... don't fall for it people.

These people ring constantly and the letters they say they have sent never arrive. Not any way to run a business.

Con artists, keep sending messages but there is no debt to pay

Nothing... Keep ringing asking me for personal details... But what about identity fraud. Never give anyone details over the phone.

I called them up and made the arrangment to pay regularly; yet they deny and sending letters and making phone calls; Cant see how they get away with these tactics.

Received a text saying "This is an urgent message from Advantis. We are trying to contact you regarding a personal business matter". This company is an utter joke.

This company is poorly run and the staff are rude and incompetent.

I have had to deal with them again this morning in respect of them sending communications to an incorrect address. The representative lied several times during the call, despite me having the information referred to in front of me.

If you are actually seeking to recover losses, I would strongly advise against this company - I have even tried to assist them with the matter they are getting wrong and still no improvement.

Avoid.

just a load of shysters welding a cosh // shame you have to put a star up to post only way they can get one

They were quick to deal with the outstading balance I owed for my Car. Was on the phone less than 5 minutes and the lady on the phone even took the time to check if I needed any processional finance support.

They don't have an easy job I imagine so felt I should leave a review talking about my good experience so they know its appreciated.

Firstly I have no debts with Next, Vodaphone or Seven Trent Water .. So why call me? This has been marked up as potential fraud on my phone , So I have blocked the number and reported . This is disgusting behavior. Do not answer them .

Terrible customer service wasted half an hour of my time for nothing

Keep chasing me for someone else bill even after EDF refunded me as I had paid them in error when they rang me to pay a bill which turned out to be the previous owners. Doesn t matter how much you tell them they just keep ringing. Shower of clowns

Very rude disrespectful and extremely useless. Take money from my account without my permission or even spoke to me about it first then refuse to set up a payment plan and refund my money.

HMRC cancelled a ladies child tax credit as if it never was instead of adjusting it.
Therefore instead of keeping her on track for the period of time she was a living at a different address to children s father and then notifying HMRC she had moved in and tax credit claim amended.

This has led to two amounts in thousands demanded by HMRC, trying to reason with HMRC this treatment is unfair and malicious for someone who was held up in an armed robbery and finally managed to get a job at 4 hours a day.



HMRC are Vile, DWP are as publicly documented Vile and Adventis can send all the letters they like- unless HMRC wish a day in court to bankrupt this lady- there is nothing to take and no assets.

HMRC have caused this and refuse to discuss their abusive behaviour, Adventis are not going to listen- so no point having contact with them.

Unless presented with a court summons, this farce will continue-all because there is a grand plan to make people destitute.

What a disgusting company to work for how anyone employed by them can look at themselves in the mirror I have no idea I'm guessing it helps to have no conscience the sort of people who would sell their granny to make a few quid. As for government organisations such as the DVLA basically legalising companies like this to rob honest hard working tax payers over genuine very minor oversights is beyond belief

Rang and would not give reason for call. Asked for director, but not by name. Total scam - BEWARE!

Happy to communicate with my partner via my email address and also happy to break laws in regards to disputing.

The law requires them to prove a debt IF one party has disputed it, They refuse too and hiding behind DVLA appeals system.

Urm yea ^ that is total rubbish you need to prove it.

All over tax that for 2 months my partner has paid dvla for on a metal cube.

Yea dvla are so ignorant of there debt collectors and breaking the law is a joke to them.

Should have callers, managers and owners investigated and put into jail.

A poorly run SCAM or an exceptionally incompetent company that keeps making mistakes as others have mentioned before.
Highly suspicuous nontheless for a "Debt Collection Agency" if they can even call themselves that. Not that one has to achieve a high standard to get that title. Mostly ex criminals work as debt collectors as they enjoy finally having found a legal grey area of devoiding people of their belongings. Be very careful with Advantis.

I have been paying my debts trough HMRC every months never delayed. Days Ago Advantis sent me a letter saying: As you have not paid your debt has been passed to ourselves regarding HMRC must be paid immediately. And the amount was wrong what jokers I never called them.

I have never left an unpaid bill in my life, this company are harassing me over a small gas and electricity bill I can prove via email receipt I paid. They contact me asking for personal information which I of course refuse to give. We have More

Absolutely shocking.
Phoned me to say I have outstanding debt for a matter with the DVLA for an older vehicle which I have proof I no longer own for Road Tax. Basically refused to give details and said this has nothing to do with me and I will terminate the call. Was told by the agent will it is your matter and your problem but we will take this further. Phoned and spoke with the DVLA whom have said this has nothing to do with me and that they shouldn't be threatening me for a matter that has nothing to do with myself. AGAIN - Advantis phoned and spoke with another agent and said basically to phone the DVLA as I have all the proof etc and they haven't bothered me since!

Great place to deal with no problems, they get the matter you have resolved quickly if you have any queries !!

They are open enough to send threatening letters for debts that have been cleared months ago but somehow due to the current government advice to self isolate.....yip they are conveniently closed.... but guess what? While the world is on its knees I can still make a payment. This is a scam. These people should be jailed for fraud.

5 calls, their GDPR requirements changed each time! No chance of speaking to a manager! Further from dealing with my enquiry than we were when we started!

Got a two calls from this company, no details upfront from them what it was regarding, I refused to give my name as I had no idea what it was about, but I confirmed my number as they already had that, the woman on the phone said a wrong number was on the account and agreed to remove my number......but how would they know that if they didn't know who I was.....very suspicious.

Person on the phone was polite but one star for the way this company seems to approach people which is similar to a scam.

To be honest I have no problem with this company except your linked with Argos

Had a motorbike stolen told dvla who transferred a "debt" to these charlatans, I explained I had informed DVLA they still demanded payment

Told them I have been underpaid not overpaid, offered to provide proof & proof that I m disabled, the woman laughed at me!!! Reported them, she thought she was funny!!

Phoned my company asking to speak to me would not disclose what the phone call is about prior to answering security questions ! ridic why would I answer a load of questions to find out it is a sales call - Get your method right chaps.

No idea who this company is, they just rang me and left a voicemail asking me to ring them back. Who are you? Why are you calling? No details = No call back.

Like many others, was talked all over. They say they record the calls for training purposes but obviously don't ever listen back. I was telling the chap I would pay directly and he insisted on logging it as a refusal to pay, which it wasn't. I don't know this firm from Adam and I'm not handing over my payment to strangers. Happy to pay what I owe directly to HMRC. These guys can get lost with their rudeness. Awful service. HMRC - USE ANOTHER FIRM.

They refuse to say what they want. They are passive-aggressive. They do not listen. They deliberately misinterpret what is said as a refusal to provide information. They make threats before assessing the facts. They are a disgrace.

Wouldn't talk to me, even after sending me a letter and numerous text? Don't waste your time...

Filled out 2 means forms and lost both what a joke of a company

You will begin 'employment' with Advantis as a confident, articulate, dogged individual with a high level of self-esteem. You will leave as a fragile, discriminated against, nebulous being with low levels of self-esteem after being a victim of pathological, mental and emotional dissection by the unethical 'management' - (there are the three exceptions, I have to admit). The majority of management at Advantis wouldn't be out of place in Harry Potter as soul-sucking dementors. You will be searching the area of Stoke for your soul.
A typical day at Advantis would entail being the epitome of living your worst nightmare repeated continuously over and over again for eight and a half hours per day until you breathe a sigh of relief and finally hand in your resignation or go home for the day; an all too common occurrence at Advantis. You might as well be in solitary confinement at your desk being as you're monitored on 'comfort break'; I felt that comfortable going to the toilet whilst being timed by the majority of 'management', who sat smugly in their ivory tower offices. 10 minutes per day. Office smelt rather strange.
Adjectives to describe management - (again there are a few exceptions), uneducated, unethical, two-faced and mislead. If you want to become a Team Leader or Manager sleeping with one of the management or doing unmentionable things at the 'Awards Night' are your best bets.
Getting out of my king-sized bed in the morning was the hardest part of the job. Unfortunately, the one enjoyable part of the job was when management was off ill or decided to go down to the local Wetherspoons for a lunch-time session to celebrate a momentous occasion. Freedom Freedom Freedom you could hear in the office.
If you want to see your GP more than prescribed (no pun intended), please feel free to take a job at Advantis. If you want to avoid getting thrown into a fictional prison such as Azkaban walk straight past this medieval establishment.

Many thanks,
Incognito :)

I agree with some of the other reviewers that when Advantis first contact you it comes across as a bit spammy, but once I got past that I found the person at the other end of the phoneline was very helpful and reasonable. Perhaps it helps that my issue was compliance related, but even so I was very pleasantly surprised with the understanding shown

Tried to tell me that I owed hrmc 529 pound never had a letter from hrmc and also had a tax rebate this year didn't have the correct dob for me either scam written all over it

Rang and would not give reason for call. Asked for director, but not by name. Total scam - BEWARE!

Very poor support ended up hanging up they sound me up that much

One of the many fake companies operating in this country which produce fraudulent liabilities and threaten injury harm and loss. Entities like these make this country one of the worst places to live. It is quite amazing they managed to find so many people who have no clue about legal and the law and no conscious all in one place.

Ring up ..want you to tell them all your details before they tell you what they want. ..yeah right! !!
All they need now is asian voices! !

just ignore this fishing company. their company is a lie and they lie for money

Got an extremely vague letter addressed to my company which absolutely does not owe any debt. Seems fishy and likely to be a scam.

Absolute rubbish, they say they need to speak to me regarding a business or personal matter as requested by there customer and I have no idea what there on about and they cant tell me until I give them my personal details

Quite happy to pay what I owe but don't appreciate bully tactics. Advisors - use that term loosely - all say different things and when a payment went out on a monday instead of the Saturday it was classed as a breach and it was my fault!! Even though they had already told me payments don't go out on a weekend!! They just leave me flabbergasted but i must also say that one of the advisors I spoke to did know her job and had some common sense

Don't address me by name & neither do emails so no chance of me answering their calls

At a real difficult time in my life Advantis were the only people to treat me with respect and dignity and actually give me a chance to get my life back on track. I can't thank that team more

Rude people on the phone who won t disclose why they call and demand security information . Idiots!!

Very helpful wish there was more debt collection firms out there like this

Bunch of money grabbers. Tried to add extra fees when I never agreed to them. As they always mentioned calls are recorded. I told them to get the recording up and listen back. They realised they didn't have a leg stand on and wavered the cost. Just shows what some companies will do

In the spirit of Christmas, Incognito has he will play a game - 'Advantis Drinking Game'.

Here is the simple rule. If you hear or see any of the following you have to drink:
1) We consider you to be a risk to the business.
2) We have decided to take you to disciplinary.
3) Subjective and opinionated marking by the Compliance Team, concerning specifically Soft Skills.
4) Can you advise when you're going to work back your excessive 10 minute comfort break, preferably tomorrow if you can.
5) Soft skills are fundamental to the business.

Merry Xmas to everyone at Advantis from the rather drunk,
Incognito :)

get phone call from them ,the person who said calling from this company but used personal number ,asked for the payment ! this is reasonable phone from a company

Having spoken to one of your agents Dion I can confirm this is the worst company I have ever spoken to. They have called and tried to bully me into passing out my personal details. Ignore their calls

Shambles of a company. Letter sent with my name but the property management companies address chasing a debt that has been paid to SSE. Contacted SSE who advised that the account is clear and has been closed. Advantis Credit are impossible to deal with and should check that their information is correct in the first place. I have wasted time trying to sort out this mess that appears to be their error - perhaps I should use their tactics to claim money from them!

Refused to deal with issue in a meaningful way. Then when all info was emailed they replied they couldn't accept that as it wasn't from a "confirmed mailing address". All they had to do was acknowledge the contents, it did not need discussing. The email they sent to me was addressed to my partner who was named nowhere in their original letter and had not been mentioned at any point. Extremely rude and unhelpful on the phone and clearly just as poor at communicating via email.

Had a letter from this company. After reading the reviews will ignore it. I'm sure I don't owe anybody anything but if anybody feels I do they can contact me direct.

"Kieran" would not disclose the nature of his call so I refused to give out any information.

If you want to contact me put it in writing show me proof that I owe you Money and from where
Don t try to threaten me it won t work
Horrible customer service

Unhelpful and uninformative. Sounds like a scam, and it probably is.

Worst experience ever never tell the truth keep well away terrible customer service just trying to get more money from you that you don't owe. Keep sending letters and calling you and your partner discussed with this company . Just got another letter from these idiot's today saying I owe money when I don't jokers

Dodgy Company! Won't say why they are calling, they just ask you for your personal details. I refused to tell them. They tell me the last three digits of a postcode and ask if it has any relevance to me, which it does not. They are pushy in hinting that it does. Asked to be removed from their system as I am technically now being harassed.

Customer service is as standard - treat people how you expect to be treated -
With regards anyone owing money to Dvla
Pay direct to dvla not Adventist as they will only charge you the fine not the full due amount.
The advisors have no idea what happens with the remaining debt of which I can only see future complications.
Pay the DVLA direct any amount owed including the fine.

It is a scam company, they are part of the same gang calling me for months claiming to be from Thames Water and that I owe money even though I have been paying my bills by DD and Thames Water confirmed they have not contacted me. They sent a fake letter asking me to confirm my details even getting address incorrect (they wrote the address twice and it was different in both places). It is a scam company so do not bother wasting your time with them.

I was going to leave the worst of reviews until a phone operator called Rachel I think sorted us out, she was lovely and very helpful

do not let this company update their records with your phone number and your email address they then sell it on to another firm and get bombarded with spam phone calls and emails.
you will notice that all the positive reviews are from people that used to work there, abusive abrupt pushy.
And didn't get an apology when pointed out that the records were wrong

Text me regarding a "urgent business matter" never heard of this company but from the comments on here I think I wont bother to contact them

Very understanding excellent customer service ,no being put on hold for ages like most companys, very pleased I wish all my debts could be dealt with by advantis they talk to you as a human and not bit of s***

Scum of the earth - trying to retrieve a DVLA penalty for a car that I wasn't even in possession of; they don't care about facts. Lowest of the low

May be helpful when taking payment but as useful as a chocolate teapot when it comes to dealing with incorrect bills. Stated they have no way of reporting to their principal that a bill has been incorrectly addressed. They must be able to report when they have collected a payment so they must be able to report a genuine error. And they work for HMRC - what a shower. Followed by an hour talking to someone in the HMRC office/call centre was no better. No-one seems to take responsibility. An account had been hacked earlier in the year and was reported - the bill was for that period. Advantis had the correct address for the company who had hacked the account at Companies House but chose to chase us instead. Dishonest? Incompetent? Both?

Absolute joke of a company ... I thought British Gas were bad but they employ these jokers to chase money that's already been paid. I've sent them proof 4 times that there is no outstanding amount and all they can say is they haven't read the email yet even though I've had confirmation of them receiving it.

UPDATE.
A month after this review and they are still ringing me. They have the proof it's been paid but failed to read the notes prior to ringing me.
I hope some of you idiots who work there read this.
Once again I was promised they would sort it
(the previous 3 idiots I spoke to promised me the same)
Another hour of my day wasted on these jokers.
They take incompetence to a whole new level.

United Utilities passed my details to Advantis for a disputed bill where I wasn't the home owner. I did show proof of this but United Utilities refused to accept it . Some time later a letter was sent to my girlfriend's address in my name More

They phone and ask for personal information. Just hang up!

i wouldn't usually give a debt agency a 5 star review lol but i have to say these people were fab after stressing for months about owing someone money and being convinced I was about to lose everything i spoke to these people who were actually very helpfull and professional really put my mind at rest helped me work out my income and my outgoings and worked out an affordable payment plan I don't stress anymore I know how much I have to pay every month and i don't get contacted by anyone anymore I dont get why there are so many bad reviews on here at the end of the day you ran up a debt it has to be paid its their job to collect it nothing in life is free get your head out of the sand and sort it out