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What reviewers say about Ithaca Bakery

Generated with AI from 806 reviews on Trustburn · updated 16 days ago

Across the cross-section of reviews, customers frequently praise the bagels, sandwiches, baked goods, and coffee, while a smaller number note that prices feel high and service or order accuracy can be uneven.
What are the most common complaints about Ithaca Bakery?

The most common complaints, based on the critical reviewers, center on long waits and disorganization with curbside and in-store orders, including orders being lost or delayed and items being missing, along with some reports of poor food quality such as bad cinnamon buns.

AI-generated from reviews on this page. Verify anything important with the company directly.

Oz
Reviews 1

I won't be going back here. We ordered curbside: a bagel, an iced Chai, and two cookies. We got there 20 mins after we ordered online per the instructions on the order confirmation. I called and was told they would look for the order. I called again 15 mins later to tell them my son was having a meltdown in the car and they said it would be right out. It came out another 10 minutes after the second call. The chai was okay. The bagel was okay. We ordered two cookies for $5 each and only got one in the bag but I was so disgusted by this point that we just left.

Jake Bunton
Reviews 1

Stopped in for a quick bite with the fam first time- I think they might be selling themselves short in their name. While half of it is a very nice bakery they offer so much more. The baked goods consist of a wide variety of breads, bagels and pastries there's also a full coffee counter, a salad/hot food bar and a complete sandwich counter. Think Panera on steroids. Only black mark is the seating is on the sparse side, we had to wait for some folks to finish up before we could sit. Other than that, top notch.

Vector 822
Reviews 1

** Edit 7/19 - Went back for lunch , our sandwiches were awesome , staff was really friendly and helpful and prices are fair. Nice place , Ithaca icon for coffee , bakery , subs and salads. On the day we went we just had coffees , teas and bakery items. My only negative is my slice of Oreo cake was a little past it's prime ( drying out, etc ) , and the frosting tasted more of shortening than cookies or cream.

Giovanna Manzi
Reviews 1

Wide selection of salads, soups, sandwiches, breakfast items. Easily found vegan items in every category. Great coffee and kudos for offering soy & almond milk along with all the usual half n half, skim, etc. Not cheap, but wide variety and quality make this a great family roadtrip stop.

Mark Ferguson
Reviews 1

Pastries rock, deli is awesome. Didn't get a chance to try any beer and for that I am ashamed. The people that work there are very friendly and helpful making your time there extremely fun. Try the place out and give Noah a high five for me.

Sujatha Parthasarathy
Reviews 1

I called in from overseas and placed an order for a cake to surprise my friend who is visiting her son in Cornell. The lady who attended my call was so friendly and gave me all options and what would work for the occasion. The cake was delivered at promised time and the writing on the cake was beautiful. Thank you Ithaca Bakery for making my friend's day memorable.

Jeff Lowe
Reviews 1

Amazingly large menu, multiple cashiers ready for a faster checkout. Just did the breakfast buffet, nothing was stale, just lovely. I wish the small tables outside had 3 chairs, they are chained down so you can't add. Ample seating elsewhere though! Thank you!

Vanessa Bersani
Reviews 1

I organized a family get together in a State Park and had Ithaca Bakery do the catering. They were fantastic!! Friendly, hard-working staff, and the food was absolutely exquisite! Came with everything we needed (good quality disposable plates, forks and knifes, utensils to serve, and even disposable chafers). We were able to keep the food warm for as long as the party went (about 5 hours), and even after such an extended time it was still delicious! Great quality. My guests also each had a huge portion of left-overs they could carry home (and we are biiiig eaters), so the portions are also definitely very generous. Even my most "picky" guests were amazed at the quality of the food and service. Will definitely use them again for future catering needs in the area!

Nik Sabatura
Reviews 1

I went there looking to get a baked good like cup cakes or anything fresh. But what i saw when i went inside was chaos. I didnt see any bakery items or where they were. There was a line for baked goods but the menu chalk board had coffee options. I ask 3 employees who hurried through my questions and just told me to get in a line. I left confused, hungry and decided not to go back.

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About Ithaca Bakery

Address
400 north meadow street