Pulliam Pools' contractors and staff were very skilled and built a beautiful pool and hot tub in our small space. They exceeded our expectations. Thank you Pulliam!
Pulliam pools did a great job installing our pool and the finished product was great. They kept me informed every step of the way and made the process seamless!
After researching several pool builders, we selected Pulliam. The pool was completed in the time as described, builder was great and the sales staff was fantastic. The only issue we had... destroyed my irrigation system, after I had the zone removed and main line and wiring located both visually wit...
We have been trying to reach Pulliam Pools since mid-April 2020 to build a pool for us after hearing the rave reviews from pool owners in our neighborhood. We are very disappointed after numerous attempts and zero response.
Pulliam Pool's follow-up and warranty services are extremely lacking compared to the high quality of their pool construction.
Over a year ago, in August of 2014, we noticed a crack had developed in the gunite shell of our pool which was constructed by Pulliam in the early 1990's. This company sta...
I asked for a quote to resurface and retile my pool and they cancelled my appointment after they found out I was going to have multiple quotes for all of the work.
Everything was great. The design process was perfect and it all came out as designed. I would like to see an online tracking calendar to track your progress. Good having such a large company behind the pool warranty and service.
The staff at Pulliam is amazing! Commitment to quality and kind people. With demand so high for service right now..... I would wait as long as long as needed for Pulliam. I have gone other routes before, that was pricey and Pulliam had to fix. And y all, don t forget to thank your service people in...
Totally dissatisfied with the service department. It's like buying a car and then going back and complaining to the guy who sold it to you. He just gives you that blank looks and says I'm sorry but I can't help you.
Pulliam installed my pool as well as my kitchen area. Original service call wa...
Pulliam built my pool a year ago and I was very happy with the entire process. The designer was very patient and knowledgeable making sure we were satisfied with our final design. It was a very wet spring so the process took longer than expected but I received updates timely. Tracy, my construction ...
They discovered that my toggle switches had been turned off, provably by my pool man. But I did not require a new Spa heater! Thank you God!
Pulliam pools provided some consulting services regarding how to remedy various issues with my current pool and renovations I was considering. Their advice was insightful, they really know their stuff, true professionals!
We just had our pool done, and enjoying it to the max. Our experience with Pulliam is as follows, the sales; our sales person was great to say the least, made us feel comfortable and not pressured. We had actually met with him last year, but due to the possibility of having to move we did not proc...
Pulliam completed our pool in October of 2015. We couldn't have asked for a better company or people to work with. I highly recommend them and have no regrets. Finished on time with no problems. We're so glad we chose them, they're awesome!
My visit at Pulliam pools was great. All of the staff seem to be very knowledgeable about any question I had to ask and we're eager and polite to help me. Everything that you could need for your pool service or to begin talkin about having a brand new pool built is here. I would definitely recommend...
I called and left a message for someone to call me back. No such luck!
Pulliam continues to try to find reasonable solutions to some minor problems we have had. I appreciate the owners open and honest communication today. I am confident that Pulliam will continue to service our pool. We are overall happy with our pool and know that Pulliam will always make it right!...
6 weeks and still no communication back from you. Designer guy came out, did not leave a business card or brochure or anything, he left in a hurry without even saying goodbye and I'll get back in touch with you or nothing. That was 2 weeks ago. Communication from the very beginning was absolutely ho...
Pulliam built our pool in 2004. They have also been servicing our pool ever since. But the last 2 yrs, their service had gone downhill. I called for service to check our pool pump which won't turn on. A technician was supposed to call me on Tuesday morning to give me an estimated arrival time. I dec...
Pulliam Pools is the best pool building company. I like their service in building a pool in my house.
Responded to my request quickly even though they are SWAMPED with freeze damage repairs.
When I decided to put a pool in, everyone had a horror story about their experience. I spent a good deal of time researching and pricing different designs and companies. Pulliam was not the least expensive, but what a bang for my buck I got! Between Carl designing and getting me started, to Brian...
In 2014 we contracted with Pulliam to build a pool in the backyard of our new home and we couldn't be happier with the outcome. Ted, our salesperson/designer, was easy to work with and quickly came up with the perfect plan that transformed our backyard from an empty plot of land to the perfect summ...
Great overall experience from beginning to after the pool was filled. Highly recommend Pulliam.
Very knowledgeable staff, quality products and services
Pulliam has built 2 beautiful pools for us over the past 12 years. From construction thru customer service, they are excellent at all phases & a pleasure to do business with!
We had our pool built in March of 2017. Couldn t be happier with the outcome. Thanks Pulliam Pools.
These guys are excellent. They walked through every step of the process with us, were on time and professional at every phase of the build, and after an issue with the SPA had a service tech out in under 24 hours and fixed a small issue in minutes. Simple valve switch had been toggled off. I woul...
Pulliam built our pool in 2014 and we are extremely pleased with the results. They built everything we asked for per our design at the agreed upon price-you can't get any better than that.
Carl has been amazing so far in every step thus far. His design is EXACTLY what I had envisioned. I cannot wait for them to trash my yard building my backyard oasis
Pulliam was highly recommended to us and we are very happy with the result. The designer worked closely with us to capture our ideas while carefully guiding us away from potential problems. Our construction manager was very attentive to all details of the design execution and was always patient wi...
Pulliam Pools was an absolute joy to work with during the design, construction and completion of our pool. Their customer service and attention to detail impressed us beyond compare and they made the process extremely easy and enjoyable! If you are considering a pool, Pulliam is is the best choice!
I called many times right after the last snow storm, left a few messages, filled out my information on the service request form on their page, talked a few times to the receptionist, and she said she doesn't have my information in her service request list, she would transfer my call to the service d...
Pulliam Pools did an outstanding job in building my pool. In meeting with them, I felt they were very honest and above board. Their pricing was competitive. They were in contact with me all during the build. Never did I feel neglected. If an issue came up, it was resolved very quickly and to my...
These guys are great. Pulliam built my pool 17 years ago. A great job they did too. My pool filter sprung a leak after 17 years of service. Well, Pulliam replaced the whole filter at no charge. Great professional staff as well. Thanks guys.
To preface, Pulliam Pools built my pool back in 2002. About a year ago, my original filtration system was beginning to show signs of it's age, with a few leaks, spa blower motor having gone out, and the system was no longer efficient by today's standards.
I decided to completely renovate my filtr...
***long review but hope this helps prospective buyers*** TLDR - Pulliam is amazing and you will not be disappointed!
Like you are probably doing now, I was very interested in putting an in ground gunite pool (and possibly spa) in my backyard to transform the backyard into an oasis. I scoured the ...
For those who are looking at putting in a pool, I d like to share my experience with Pulliam Pools. We looked at a few pool companies and narrowed it down to Pulliam Pools and Puryear Pools. Both had great designs and competitive costs, but what was our deciding factor was experience. Pulliam and...
Our pool was built by Pulliam Pools in Fort Worth...our sales rep was Ron Hayes. When we decided to build a pool, we met with 3 different pool companies. Obviously cost is a major contributing factor in deciding what company to hire to build your pool, but quality is definitely right up there too....
My AquaLink RS4 Combo Pool and Spa Control Panel interface stop working properly. I read several articles regarding all the lights being on and no response from buttons. Pulliam installed pool years ago so I thought they would assist with repair. The tech arrived and immediately said I needed to upg...
Pulliam Pools did a phenomenal job building our pool while our new home was under construction. Once we were moved in, they promptly and professionally took care of our punch list. Whenever we've had questions, they've been quick to answer them and their service department is great. Our family hig...
Pulliam complete my pool project in February of 2016. The designer, Nick, listened to what I wanted and was able to deliver a design that met my needs and the constraints of my property, a rather shallow but wide backyard. he was very helpful and the finished product looks just like the 3d drawing...
We are in the market for a pool. Being new to the area I reached out to our community for referrals. Pulliam had rave reviews so we called them. We were told that our info would be passed along to the sales rep that serviced our area. After a weeks time with no call, we called again and waited anoth...
Very solid choice for pool building. They will design to your specifications and they will be there if anything goes wrong. A bit pricey, but solid.
Pulliam built our pool. All of the spa jets leak, they told us to call a leak detection company. The heater wouldn't work in Feb and they replaced the main board. The heater wouldn't work in July of the same year, they told us they can't get parts for it. I found the part while the technician w...
Great people great products!!! Highly Recommended...
Having a pool I think is a dream come true for most people. My dream came true this summer when Pulliam Pools put in our pool. The entire process took a few weeks and we were swimming in the heat of summer before we knew it. The staff was excellent, keeping me informed every step of the way and h...
Love my pool, couldn t have been happier! Did an amazing job!
Pulliam Pools have built 2 pools for me over the years. I couldn't be happier with the quality and service. My pool was completed before the promised date. I highly recommend Pulliam if you are considering a pool contractor.
We started the design process and have loved every step of the way! Very detailed oriented. They have answered all our questions and have made the process enjoyable! We recommend Pulliam for your pool builder and all your outdoor needs! We can't wait to see our finished product!!! Excited!
They built us a great pool and had great customer service. Very pleased!
A pool light was replaced, but not checked - and it still does not work. The DE fllter was cleaned, but we're still getting dirt into the pool. Worse: They never called me for follow-up.
I built my pool with Pulliam before I became an owner. It is comforting to me to know that I received the same quality construction and beautiful pool as others do.
Pulliam built our pool in Jan. 2016, we love it! Choosing Pulliam (interviewed 3) is the best decision my husband and I made. Since the inception the staff was always been there informing us every step of the process, outstanding customer service. Thanks to Carl, our salesperson/designer for his am...
I really wanted to use Pulliam for some renovation work. Anthony came out and provided an estimate which seemed fair. However, I called multiple times to discuss and schedule the work, and left him vmails, but never got a call back. Very unfortunate as Pulliam has been very helpful in the past.
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Heath is the best! Today he responded quickly to our question about our pool Pulliam put in way back in 2004. We had a great experience working with them then and over the last 13 years.
We interviewed 5 pool builders and Pulliam was the best and most thorough. Our designer James was great to work with and designed exactly what we wanted. Our construction supervisor Brian communicated promptly, kept us updated, and always let us know what was next in the process.
We have had our ...
Terrible communication regarding a pool renovation request. I had numerous conversations with the renovation manager between 5/3/19 - 6/24/19 via email, text message & phone calls looking for a start date. Renovation Manager never followed through. Even when I called the main office to escalate t...
Pullium did a great job and I would recommend them to everyone
Our pool is 20 years old. Had an update 10 years ago. We were looking for a "makeover" including a new deck and changing some features inside the pool. Got the standard 3 bids. One was too hot, one was too cool, and one was just right. We picked Pulliam because of their reputation for follow up...
Could not have asked for a better experience. From start to finish the communication and quality was obvious and even noticed by my neighbors. They cleaned up after everyday and were a joy to work with. My salesman Andrew Fluty is a real pro and went above and beyond to make sure me and my family...
Pullium Pools installed my pool in 1993. When I asked for referrals, they dropped a list of names as thick as a phone book on my table and said "call anyone you want". Pullium Pool's quality, customer service and "can do" attitude is the best. I've recommended them to many friends over the years ...
We used Pulliam Pools when we built our pool last year. They were professional and honest. We had bad weather during the construction, but they handled it perfectly. They worked anytime they could and always kept us in the loop about who might be coming out and what they were going to do. They h...
Love, LOVE, LOVE our Pulliam Pool!! It's gorgeous, and I love having a salt water pool. I'd recommend them to anyone who is researching before they make a decision on their pool builder.
Don't go to Pulliam for service! My booster pump went out and I decided to try to replace it myself. When I got into a little trouble, I called Pulliam. I told them exactly what I needed. I called on Monday, had to go out of town Tuesday and wouldn't be back until Friday. They said no problem,...