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Terrible communication regarding a pool renovation...

Terrible communication regarding a pool renovation request. I had numerous conversations with the renovation manager between 5/3/19 - 6/24/19 via email, text message & phone calls looking for a start date. Renovation Manager never followed through. Even when I called the main office to escalate this matter I was told there was no escalation path and that I needed to call the Renovation Managers phone. I finally gave up and used someone else.

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