I really wanted to use Pulliam for some renovation...

I really wanted to use Pulliam for some renovation work. Anthony came out and provided an estimate which seemed fair. However, I called multiple times to discuss and schedule the work, and left him vmails, but never got a call back. Very unfortunate as Pulliam has been very helpful in the past.

*UPDATE* - Anthony reached out to apologize for the communication breakdown. He made it very clear he was there to assist with any future needs, in any way he could. I was very appreciative of his response and it was just at the right time...

We were actually having some trouble getting the pool deck redone the way we wanted with the current pool remodel company, and their sub-contractor. We needed an end-to-end solution to address our expansive soil issues and I was very clear about this being our end objective. This didn't seem to be fully communicated to the sub and they were treating it like any other pool deck job. The other pool co. and the sub wanted to charge substantially more to correct the issues, when I saw they weren't fully addressing our problem..

I reached back out to Anthony at Pulliam to see if he could step in and make sure it was done to our specification, addressing our issues. He had no problem doing what was needed with the piers, turn-down beam, soil excavation and fill, even suggesting some extra measures (soil injection), and for a reasonable amount. Anthony stayed on top of the work and made sure it all happened the way we wanted. He made sure to address the needs of our end objective, being agile during the project and making the necessary adjustments. He did so without making a big deal about it...

The deck turned out great and they power washed/acid washed the existing patio and deck when they were done. They even helped clean up a few areas that I had planned on doing myself later. Anthony and his team really went above and beyond to make us happy and address our problem. I will definitely continue using them in the future for this type of work.