I called many times right after the last snow stor...

I called many times right after the last snow storm, left a few messages, filled out my information on the service request form on their page, talked a few times to the receptionist, and she said she doesn't have my information in her service request list, she would transfer my call to the service department, but they NEVER answer calls, nor call back when leaving a few messages, it was until I went personally to request their services, and finally someone came yesterday to take a look after almost two months of constantly calling and leaving messages, and he said is going to take at least another two weeks for the parts to arrive, not to mention that they took way too long to finish our swimming pool, they started in the middle of June and finished and the middle of October. I wouldn't recommend this swimming pool company. The only thing we're very happy about is the design though.