Craigan Johnson

Review of Pulliam Pools

To preface, Pulliam Pools built my pool back in 20...

To preface, Pulliam Pools built my pool back in 2002. About a year ago, my original filtration system was beginning to show signs of it's age, with a few leaks, spa blower motor having gone out, and the system was no longer efficient by today's standards.

I decided to completely renovate my filtration and heating system; to include a new DE filter, new electric motor, salt generation system, spa blower and control unit, and natural gas heater. Naturally all of the plumbing would have to be replaced as well.

I put out a general call for quotes to four Fort Worth pool builders/contractors, and much to my surprise (and delight) found that the original installers were still building and maintaining pools! Of the four, Pulliam also had the most competitive price for the job (four thousand dollars less than their nearest competitor) and they used top of the line Jandy products, replacing my original Hayward system.

Here is what really surprised me, though. Erik came to my home to visually inspect the system on Friday, January 31 and give me the hard quote. I called Pulliam customer service the next day, Saturday, February 1 to tell them I wanted to execute the work order. Erik called me back on Monday, February 3 to finalize a question that I had, and confirm that Pulliam had access to the property.
On Tuesday, February 4, I had an entirely new system plumbed, installed, tested, charged and operational by the time I got home from work. The footprint is much smaller than the original 2002 system, it's so much quieter, the Jandy JXI heater got my spa from 46 degrees to 100 degrees in under half an hour, and the layout is simply so much more aesthetically pleasing. This install was also performed on one of the coldest/wettest days of the year.

I'm honestly taken aback how smoothly this whole process has been, how simple Pulliam has made it, and how incredibly efficient and professional they've been in giving my pool (That they built nearly twenty years ago!) a face-lift for the next twenty years.

Couldn't be happier.