Don't go to Pulliam for service! My booster pum...

Don't go to Pulliam for service! My booster pump went out and I decided to try to replace it myself. When I got into a little trouble, I called Pulliam. I told them exactly what I needed. I called on Monday, had to go out of town Tuesday and wouldn't be back until Friday. They said no problem, they had Saturday available. Then they called me Tuesday morning to come out that day, same thing on Wednesday. Thursday they called my wife (also out of town). Friday they called to confirm the tech would call Saturday to set up a time. Guess what, nobody called on Saturday. I called and was told we weren't on the schedule! They had to call the service tech, who later gave me a call. I was told "by the way, did they tell you since you're providing the equipment we charge double?, It's going to be $250". What a rip-off! This should be a 30 minute job max! And if Pulliam had told me on Monday, I could have gotten someone else! But noooo, they waited until the last minute on the weekend to drop that bomb. I'll never deal with Pulliam again and I'll recommend nobody else does either!