J

Julia Martin

3 years ago

I attended a VIP cruise in May 2017 and purchased ...

I attended a VIP cruise in May 2017 and purchased several pieces of artwork. I paid for all with a check that was cleared by my bank in 5 days. After 2 monthes with no word from Park West i called and was told that there was a hold on my account and that accounting would call me back. Accounting never called but the customer service guy called back and said the hold was beacause my check didnt clear. I told him i had my bank statement and that it had cleared. Then he told me there was a problem with the art. the story changed again and i was told the hold had been removed and they would expedite my art. Still havent heard anything and NO OPOLOGY!!!

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