InterContinental Houston

4.4 · 146 reviews
ichoustonhotel.com Write a review
L
Leo Yao
Reviews 1
2020-09-25 06:12

In the heart of the world's largest "Texas Medical...

In the heart of the world's largest "Texas Medical Center", the new Intercontinental Hotel.
Comfortable rooms, intimate service, and delicious food make the day busy, relieved in a pleasant environment, and prepare for tomorrow's full energy.

Read full review

F
Fernanda Crotti
Reviews 1
2020-09-11 09:25

Excellent accommodation hotel<br/>But we are feeli...

Excellent accommodation hotel<br/>But we are feeling mistaken about the rate booked and charged. They were totally different!And we realized that just when arrived the email hotel bill!<br/>We are waiting a hotel explanation!
After 1 day the hotel correct the bill!!

Read full review

V
Valerie Sweeten
Reviews 1
2020-09-09 02:52

First of all, the overall space is so gorgeous wit...

First of all, the overall space is so gorgeous with lots of light, beautiful light fixtures, and art by Dede Hourani that is a fantastic addition to not only the hotel throughout, but also to your room. We really enjoyed our room with an extra comfy bed and lots of space to relax as well enjoy coffe...

Read full review

C
Courtney Jones
Reviews 1
2020-09-05 12:35

Don t stay at this hotel. The staff is rude and di...

Don t stay at this hotel. The staff is rude and disingenuous. Trip was planned for a half of year and they wouldn t accommodate me because they needed the same debit card on file. No sympathy or customer service. Very cold and icy people. I would not recommend this establishment!!

Read full review

P
Pamela Canady
Reviews 1
2020-09-02 06:00

PROS: The hotel was beautiful & the rooms were ver...

PROS: The hotel was beautiful & the rooms were very clean. They supply you with the normal amenities plus robes & matching slippers & an abundance of towels & toiletries. You have the option of getting a fully stocked bar with a lot of options to choose from. You have to use your key card in the ele...

Read full review

S
sunne lee
Reviews 1
2020-09-01 03:57

We love this hotel and staffs are very nice.

We love this hotel and staffs are very nice.
Specially Front desk MR. Re** is a generous and he helped my wife was in pain.
We couple are appreciated Mr. Re** care again.
We will be back this hotel absolutely and l are satisfied with cutomer care. Extra free shuttle service is good and thanks for...

Read full review

P
Patricia Moreno
Reviews 1
2020-07-11 22:01

The hotel is beautiful. Very clean. Very comfortab...

The hotel is beautiful. Very clean. Very comfortable room However, there is an employee who is bellboy. He is an old man, white, tall, will be over 60 who is not friendly, at least he was not, he even denied us the transportation service offered by the hotel to guests. Until we talk to the manager. ...

Read full review

L
Laura Bohinc
Reviews 1
2020-07-11 01:09

We had to fly to Houston unexpectedly for a family...

We had to fly to Houston unexpectedly for a family member who was having heart surgery at the hospital. The hotel is first class from top to bottom. The front desk staff was beyond accommodating with our last minute extensions and additions of rooms. The property is beautiful. The rooms are cleaned ...

Read full review

J
Jaleh Fallah
Reviews 1
2020-06-09 21:02

Clean spacious rooms, comfortable beds, good room ...

Clean spacious rooms, comfortable beds, good room service.
I could hear the street noise from the 10th floor. The quality of the food was very good overall, although the steak's meat was hard to chew, but the taste of the foods was great. I recommend the grilled salmon.

Read full review

J
Jessica Jaramillo-Moreno
Reviews 1
2020-06-08 03:29

Bad service. Our rate included breakfast starting ...

Bad service. Our rate included breakfast starting at 6:30 a.m. which we were not able to do since our room keys were not properly programmed to allow access the the lounge which we paid for. When we complained twice staff was rude and had a get over it attitude and refused to adjust the rate or ev...

Read full review

J
Julie Yumi Oda
Reviews 1
2020-06-07 23:23

Rooms are gorgeous with stellar service and highly...

Rooms are gorgeous with stellar service and highly attentive staff. When Houston got flooded, they swiftly provided apology letters to all the guests and announced that an emergency buffet would be available instead of the regular dining service. I was surprised that they still charged $40/person ...

Read full review

W
William Kethman
Reviews 1
2020-06-06 09:28

The property and rooms were excellent - price was ...

The property and rooms were excellent - price was fair given the location. The courtesy car is useless - you have an expectation that this is something you will actually be able to use but in reality you will just take a Lyft/Uber - so skip the frustration and order one first.

Read full review

B
Brenda Chavers
Reviews 1
2020-06-05 23:06

Very nice place to stay. The room is very nice and...

Very nice place to stay. The room is very nice and clean large bathrooms with walk in showers and closets. However, the coffee maker is not to my liking. Its espresso only and tiny little cups. We are regular coffee drinkers. I would love to see regular coffee pots in the rooms. Keurig style maybe! ...

Read full review

M
Marla Nerio
Reviews 1
2020-05-14 17:40

My stay was excellent starting from the people who...

My stay was excellent starting from the people who greeted me at the entrance were very helpful and friendly. The person who gave me check in explained me very much. He was very friendly and helpful and very professional I do not remember his name but I know he was in training he was very attentiv...

Read full review

H
Haley Cook
Reviews 1
2020-05-07 01:41

I've honestly never felt so unwelcome when staying...

I've honestly never felt so unwelcome when staying at a hotel in my life. We had to stay there while my husband's mother was passing away and the looks your staff gave us when we checked in was very uncomfortable. If it wasn't for the fact that all we wanted to do was shower and go to bed because we...

Read full review

N
Nuwan Gunarathne
Reviews 1
2020-04-19 10:06

My overall experience was good, and I stayed for 3...

My overall experience was good, and I stayed for 3-4 days. Rooms are good/clean and the breakfast has enough choices. The staff was friendly and helpful. The location is good and the hotel interior is beautiful.

They have provided complimentary water bottles, coffee etc. The maximum # of persons...

Read full review

R
Robert Carpenter
Reviews 1
2020-04-18 05:03

A great Intercontinental facility. The staff is kn...

A great Intercontinental facility. The staff is knowledgable and friendly, atmosphere tends to take you out of the hustle and bustle of the inner city. Restaurants and food is fantastic. Clean facility. Convenient to everything.

Read full review

R
Raquel Harrigan
Reviews 1
2020-04-13 06:38

This hotel is exceptional, and comparable to some ...

This hotel is exceptional, and comparable to some five star hotels in Europe. There were even nespreso machines in the room! My only critic is the restaurant staff (for dinner and breakfast) could have additional costumer service training. For dinner we arrived late (10:30 PM) and were obviously tir...

Read full review

T
texan176
Reviews 1
2020-04-10 05:22

Went here for a wedding reception on the ballroom ...

Went here for a wedding reception on the ballroom floor. The hotel is spotlessly clean and the staff is friendly. The hotel layout is also very well done. They have well placed elevator banks that allow you to go directly from the garage to the ballrooms without having to first go to the lobby an...

Read full review

E
Erik Vanderlaan
Reviews 1
2020-04-09 22:51

Great new hotel, a very good hotel addition for Ho...

Great new hotel, a very good hotel addition for Houston, TX. Only open for 3 months now. The club lounge on the 18th floor serves a great breakfast and nice hors d'oeuvres at night. Great view of the South side of Houston. The lobby is spacious and bright and has a bar and a restaurant.

Read full review

J
Jung Shao
Reviews 1
2020-04-08 07:42

Polite and well trained staff, opulent entry lobby...

Polite and well trained staff, opulent entry lobby. But a medi core furnishing room, doesnt to desrve as intercontinental name, more of holiday inn catagory. Very disappointed inside the room, i've seen some inn and suite have nicer furnishing than this property

Read full review

R
Rusty S
Reviews 1
2020-03-19 13:40

Best hotel!!! Great staff, great accomodations!! V...

Best hotel!!! Great staff, great accomodations!! Very clean! Downstairs restaurant, "Safina" and lobby bar "The Naturalist" are excellent!! Located walking distance to The Texas Medical Center and Rice University. Also close by is the Museum District, Houston Zoo and Rice Village.

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn