I've honestly never felt so unwelcome when staying...

I've honestly never felt so unwelcome when staying at a hotel in my life. We had to stay there while my husband's mother was passing away and the looks your staff gave us when we checked in was very uncomfortable. If it wasn't for the fact that all we wanted to do was shower and go to bed because we had been at the hospital for 15 hours with a newborn we would've went anywhere else.