Went here for a wedding reception on the ballroom ...

Went here for a wedding reception on the ballroom floor. The hotel is spotlessly clean and the staff is friendly. The hotel layout is also very well done. They have well placed elevator banks that allow you to go directly from the garage to the ballrooms without having to first go to the lobby and get on another elevator.

Parking was the only problem. I stayed at the reception for about 4 hours and had trouble getting out of the garage because a garage attendant was at the gate and fed my ticket into the machine. The screen indicated I owed $12. I gave the attendant my credit card but it would not process. He kept pushing buttons until the transaction was cancelled. Then he pushed the lost ticket button and wanted $22 to exit the garage. I told him I did not lose my ticket and he pushed the button he called someone and asked me if I was at the wedding. I told him I was so he made up how it was $22 because I did not get my parking validated. At that point I told him it was his fault for botching the transaction and I was not going to pay him $22. It was when a valet pulled up behind my car trying to get a car to a customer that the attendant finally gave up and let me exit without paying the $22.

The hotel could put in garage parking pay stations by the elevators on multiple floors and give people up to 15 minutes to exit the garage by collecting only the prepaid ticket at the gate to avoid this kind of problem. I'm sure the staff inside the hotel would have handled this better if a pay station would not take a $12 payment instead of pushing the lost ticket button.