First Community Management

3.8 · 70 reviews
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Gina Sanderson
Reviews 1
2020-10-27 00:55

Don't do it. Don't. Don't even bother to have a m...

Don't do it. Don't. Don't even bother to have a meeting with this company. Move on to the next name on the list I've owned 2 condos in the same building for 24 years. Believe me, I've seen management companies come and go and none have been as bad as this company. Multiple property managers worke...

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Ziggy Baros
Reviews 1
2020-10-26 17:04

These are the most disorganized and malicious grou...

These are the most disorganized and malicious group of people I have ever encountered in many years renting in Chicago. The Assistant Property Manager asked me to move my car from my assigned space so that maintenance can work on the HVAC unit above my space. After a few hours and no news of the wor...

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Nancy D
Reviews 1
2020-10-25 16:59

I have lived in a condo building run by First Comm...

I have lived in a condo building run by First Community Management for years ago. I have nothing but positive things to say about Maggie and Roley, who manage our building. They are extremely responsive and attentive to all matters and it is especially helpful when these are time-sensitive matters...

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Joseph Wantroba
Reviews 1
2020-10-24 21:50

Jeff Sidor manages our building and he is the most...

Jeff Sidor manages our building and he is the most difficult person to work with. He never responds to requests by phone preferring to send condescending intermittent emails. He doesn t show up when he says he will. When we had water leaking from our bathroom he had to be convinced to send someon...

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Sara Kuhar
Reviews 1
2020-10-08 15:42

Working in the property management industry is not...

Working in the property management industry is not always easy and some HOA management companies are less than helpful, and then there is First Community! Not only are they responsive, but you can actually get someone on the phone and assistance with issues that arise.

Besma is the assistant prop...

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Jasmine MHC Medical
Reviews 1
2020-10-03 20:26

First community Management is awesome! I live in o...

First community Management is awesome! I live in one of the condos they manage and Gina is always prompt to get back to me regarding a few of my property issues via email and phone. The management team is fast to respond . The previous company that managed took forever to communicate back. I would l...

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Kai L
Reviews 1
2020-10-03 10:50

Unfortunately, after having posted my previous rev...

Unfortunately, after having posted my previous review, Anna left First Community Mgmt, and since then her replacement has been terrible, and I have to update my previously good review to a bad one for this property management company alas... It's sad that good & effective people aren't retained at t...

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james smith
Reviews 1
2020-10-01 21:43

IF YOU'RE AN HOA OR HOMEOWNER LOOKING FOR A MANAGE...

IF YOU'RE AN HOA OR HOMEOWNER LOOKING FOR A MANAGEMENT COMPANY, DO NOT HIRE THESE GUYS - Your homeowners/residents deserve better!

This is not my first issue with this management company in 7 years of owning this condo. Each time has gone about the same.

Since getting completely blindsided by...

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John Doe
Reviews 1
2020-09-17 17:07

First Community Management lacks very fundamental ...

First Community Management lacks very fundamental function of property manager - accurate and complete financial statements. FCM does not provide balance sheet and cash flows. Without balance sheet, owners cannot find out liabilities or assets. This is more problematic because FCM refuses to provide...

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Diana H
Reviews 1
2020-09-08 00:09

I recently had five water leaks come through my ce...

I recently had five water leaks come through my ceiling over the course of two days. Vanessa, Alex, and Teddy were quick to respond and did everything they could to remedy the issue. No fault on them that they encountered difficulty with the unit owners above me who would not allow immediate inspect...

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Pamela J
Reviews 1
2020-08-25 14:41

We have been living in a building managed by first...

We have been living in a building managed by first community for ten months and there has been a problem almost every month due to poor maintenance. We are moving out after our lease expires in two months because of this company's poor services. One month it's the plumbing, next month it's the eleva...

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Francis
Reviews 1
2020-08-23 10:29

Incredible support from Gina at FCM! Unfortunately...

Incredible support from Gina at FCM! Unfortunately, due to work and family reasons, I had to move back to Los Angeles. I have enjoyed living in Chicago and love my condo at Palmer/Kedzie. Gina provided all of the logistical support, necessary documentation, and step by step description process to ...

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Karen Topham
Reviews 1
2020-08-11 17:49

They may not be perfect I don't know of any manage...

They may not be perfect I don't know of any management companies that are but First Community was certainly responsive to my needs this week, as Vanessa Rodriguez helped me to get a late fee (which happened due to a misunderstanding) removed quickly from my account. Thanks!

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Robert Reese
Reviews 1
2020-08-07 01:13

First Community Management was hired almost two ye...

First Community Management was hired almost two years ago to serve my condominium association. We had been using another property management company for about 10 years but that company kept switching up managers every 1 - 2 years (who then had to start from scratch getting to know our building, our...

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Christopher Bozzetti
Reviews 1
2020-08-03 13:06

I bought a condo last year in a building managed b...

I bought a condo last year in a building managed by First Community Management and have dealt specifically with Gina Delgado on several minor issues that have arisen. She has always been professional, helpful, and extremely prompt in her replies. The building overall is well maintained, and it was a...

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Matt Benigno
Reviews 1
2020-08-01 21:36

I have no idea why these other reviews are so bad,...

I have no idea why these other reviews are so bad, my association had to fire the last two companies and since hiring First Community a few years ago we couldn't be happier. Michael and his staff at First Community have been nothing but professional and on top of any and all issues we have had. I ...

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Julie Rudnicke
Reviews 1
2020-08-01 12:59

First Community Management is great! Overall, we h...

First Community Management is great! Overall, we have had a great experience with them managing our condo association. Our manager always gives us good advice when we ask her questions, and she is readily available and responsive, which is extrememly helpful and reassuring. Our condo association was...

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Stacey Garretson
Reviews 1
2020-07-24 22:30

First Community Management has been a phenomenal a...

First Community Management has been a phenomenal asset to my living experience at Sheridan Shores. Property manager BL has provided ongoing support to a diverse community of owner at tenants here. He has assured a peaceful, livable environment to the residents, while making sure the building is bo...

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brian j
Reviews 1
2020-07-19 16:59

As a contractor, repairs in condos are often made ...

As a contractor, repairs in condos are often made more difficult by property management co's. My experience with First Community was exceptional. They do have rules to follow, but my experience was rapid response for questions and returning damage deposits.

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Holly Hassan
Reviews 1
2020-07-07 16:57

My condo association board hired First Community M...

My condo association board hired First Community Management because they were the cheapest and let me tell you you get what you pay for. For 15 years I have owned a condo in a high-rise building. The unit that I purchased came with a storage locker. Our developer removed some of the storage l...

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Victoria Mendiola
Reviews 1
2020-07-01 19:37

Anna was a pleasure to work with. She was thoughtf...

Anna was a pleasure to work with. She was thoughtful, listened to my concerns, and helped to resolve issues that I was having at my condo. She is professional and ensures her clients concerns are at the forefront. I highly recommend her.

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Jason Howard
Reviews 1
2020-06-19 12:44

I wish I could give zero stars, but to leave a rev...

I wish I could give zero stars, but to leave a review I had to rate this company as a 1 star. To say they are incompetent would be kind. Be warned if you are a condo associate looking for a vendor. The services they provide are poor and sub standard, they don't honor terms of contracts and the emplo...

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Bloomingdale HVAC
Reviews 1
2020-06-19 07:26

I am a contractor with Bloomingdale Heating doing ...

I am a contractor with Bloomingdale Heating doing work in a building managed by Madison Commons. Gina has been great to work with and has been a big help when I need my guys to access different parts of the building. I highly recommend this management company.

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robert pattern
Reviews 1
2020-06-08 02:55

There are numerous problems with Bob Langjahr and ...

There are numerous problems with Bob Langjahr and First Community Management. The management agreement automatically renews for 2 years, and clients cannot terminate the agreement without paying penalties of 3 months fees (even if this property manager violates laws). The agreement requires client...

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Mary Ellen Ward
Reviews 1
2020-06-05 09:37

I ve lived at St.John s Park, one of First Communi...

I ve lived at St.John s Park, one of First Community Management s properties, for the past twenty years. My husband and I have consistently received excellent service from their staff, from the owner (Michael Rutkowski) through the receptionist. In particular, I ve had a great working relationship ...

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Aubrey Herr
Reviews 1
2020-06-02 19:05

I am a Palmer Kedzie resident, and First Community...

I am a Palmer Kedzie resident, and First Community Management as been fantastic. Whether it's keeping our sidewalks clear in the winter or our entry way clean and safe, they do a great job! Our property manager, Gina, has been a pleasure to work with and always responds to me requests quickly and ti...

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G Minkovsky
Reviews 1
2020-05-10 19:25

Gina and Cynthia are always extremely helpful, pro...

Gina and Cynthia are always extremely helpful, prompt, and corteous. Most recently they assisted greatly and on a short notice with scheduling a tenant move-out and new tenant move-in request on an extremely busy end-of-the month weekend. Thanks!

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Jennifer Bartucci
Reviews 1
2020-04-18 15:07

I've lived in a property managed by this company f...

I've lived in a property managed by this company for over a year now and I've had nothing but horrible customer service when communicating with them. The manager for my building is never at her desk and doesn't call back, and forgot getting any help if you're in need of it urgently (like your only ...

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jeff brill
Reviews 1
2020-04-10 18:51

We have had a very positive experience with First ...

We have had a very positive experience with First Community Management. Vanessa has been super helpful and responsive. We ve had lots of questions from the time we moved in and had several requests since moving in. Each time we reached out, we always heard back right away and had our needs met. ...

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MaryClare Zimmermann
Reviews 1
2020-04-05 04:06

We've been renting at the Jarvis on the Lake compl...

We've been renting at the Jarvis on the Lake complex through First Community Management for about 7 months of our 1 year lease, and let's just say that that September 31st move out date CANNOT come quickly enough.

There's been a leak above our kitchen sink since we first moved in, and we were tol...

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Joseph Reuben
Reviews 1
2020-03-26 13:10

FCM took over managing my condo building last year...

FCM took over managing my condo building last year and have been absolutely fantastic. The previous company took forever to handle any issue whatsoever, but First Community responds very promptly and efficiently. I'm so glad we made the switch.

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Cheryl Noel
Reviews 1
2020-03-25 13:50

Horrible, incompetent, unprofessional management c...

Horrible, incompetent, unprofessional management company! Hire literally anyone else. They refuse to comply with IL Condo Law, and their strategy is to ignore all problems and stall and defer indefinitely. If you are lucky, they assign one licensed property manager who only Board members can speak t...

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Tim Peebles
Reviews 1
2020-03-15 22:39

They are disaster profiteers-- they haven't change...

They are disaster profiteers-- they haven't changed their fees since pandemic precautions were implemented yet they have reduced office hours and are unavailable to handle series safety issues such as blocked emergency lights and exits. They have also sent official notices requiring residents who ha...

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Michael Root
Reviews 1
2020-02-27 10:17

We moved into a town home community managed by Fir...

We moved into a town home community managed by First Community Management recently and I've had a seamless experience getting set up with the help of Anna who is my contact there. Thanks to her for answering my questions quickly and helping ensure we're set up properly.

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Janaki Koneru
Reviews 1
2020-02-22 09:37

I would like to thank to Gina Delgado most sincere...

I would like to thank to Gina Delgado most sincerely, for First Community Management for taking time to answer all my emails as well as phone calls during moving to our condo. She is a good asset for First Community Management. She cares and knows her job very well. Great Job Gina. Steve in mainte...

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Melissa J. Hill
Reviews 1
2020-02-20 09:56

FCM charges exorbitant fees for documents needed t...

FCM charges exorbitant fees for documents needed to sell a condo. These documents are proprietary and the property of the Association and in no way should they profit from them. I've heard of a $100 charge, but how do they justify $300 for something that takes 60 seconds to upload to a website? They...

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windy resort
Reviews 1
2020-02-16 13:05

This company manages my condo's HOA. In the 7 year...

This company manages my condo's HOA. In the 7 years as resident and landlord, I've had so much frustration, it would not fit into this review. I wish I could do something, ANYTHING to get through to them or the HOA board without them. They do not make any effort to communicate or provide service to ...

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Joseph Biancalana
Reviews 1
2020-02-04 23:57

Leaking roof for 4 years.They have been sending th...

Leaking roof for 4 years.They have been sending the same vendor out to do a repair with no results.So our association is paying to get this remedied to no avail. HOW MANY OTHER ASSOCIATIONS ARE BEING CHARGED AND NOT GETTING RESULTS. Time to change assassociation

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Stacy Searcy
Reviews 1
2020-01-18 14:38

Brittany W is very rapid and realistic in her hand...

Brittany W is very rapid and realistic in her handling of our building. She's communicative, proactive and professional. Her ability to manage projects is clear and her attention to detail is helpful. I would recommend Brittany W to handle any project sent her way.

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Dan Jaeger
Reviews 1
2020-01-14 01:01

Vanessa and Jeff do a great job and are very respo...

Vanessa and Jeff do a great job and are very responsive when I've needed help. Managing a lot of property owners needs can't be easy so I want to recognize good customer service because unfortunately it's not as common as we'd wish.

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